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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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Sony India reviews & complaints page 395

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A
Asif Shaikh
from Mumbai, Maharashtra
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Replacement of faulty handsfree, Case : 72282551

First Email sent to Sony Ericcson dt:[protected]questions.[protected]@support.sonyericsson.com)

Hello Team,

This is in sequel to my conversations with the Sony Ericsson service centre in Mumbai, thereafter a executive from the call centre which went in vain to complain that I had purchased a W910i and within a week's time the hands free started malfunctioning.

I visited the service centre (Code:...
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J
Jineesh T
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with handset and service centre

Hi,
I had purchased a Sony Ericsson K790I handset from TOTAL MALL, MADIVALA, BANGALORE on 03rd May 2008. From day one it started giving me problems. The screen will turn to a blank white screen some times if I speak on the phone for more than 10 mts. It happened 7 times in one month time.So I went to the authorised sony ericsson service centre located in HSR LAYOUT, BANGALORE. They said it may be a software problem and asked me...
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P
Pranay Bhatia
from Sangli, Maharashtra
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W580i Phone

Submitted the phone for repairing for the past 12 days and still they have no answer nor they have repaired the phone. Purchased the phone recently 3 months ago.
PLease help for the same....
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N
Nilesh kumar
from Bengaluru, Karnataka
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Repalcement of defective SONY Cybershot digital still camera

Hi,

This is regarding my DEFECTIVE Sony Cybershot digital still camera set, which has a problem with its battery lid.Inspite of my constant followups and requests the camera is not getting replaced and the same problem is recurring.I have purchased this camera on 24th December 2006 from Foto Best Pvt ltd, 204, Forum Mall shop in Bangalore.Within a year of its purchase, I started facing problem with regard to its battery lid...
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H
Hitesh Kumar Prajapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Mobile

Hi Sir,

Please find the details of my lost mobile phone. & I have already raised a complain in police station.


Your name: Hitesh kumar prajapati

Address: S-4/45, Old Mahaveer Nagar, Near East Janakpuri metro station, New Delhi - 110018

Phone model: K530i
Make: Sony Ericsson
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com...
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A
Aatish Prabhu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad after sale service

I had bought Sony Ericsson P1i in November 07. The phone was working OK. Recently I noticed that the touch screen is not responding properly. After speaking to Sony customer service about it I gave it for repairs to Air connection ( Sony Ericsson authorised service center). I submitted my P1i on 23 May 08 for repairs, where they told me it would take maximum of 7 working days and they would call upfrontly once the phone is repaired. Till...
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G
gd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem

i purchased sony ericsson W700 in Dec 2006.now i am facing network problem since 2 months.authorised service centre refused to repair (saying repairing is not possible).local mechnics saying that IC is weak and Original IC is not available .I dont know that what to do now ?...
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A
ASHISH BAKSHI
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Navigation Key Pad Problem ( BLACK)

My Name is Ashish Bakshi.( [protected]). I m belong to Bathinda ( Punjab ) in India. I have by mistake a cell phohe make sony ericsson model no. W580i .When, I purched this cell phone since 3 to 4 month That time I was very happy with sony product but I was completelly wrong My faith complete break about this non-commeted company, becoue I face some problem My NAVIGATION KEY PAD ( BLACK ) give me great truble me that not working since...
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V
Vijay Choudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Wega TV Sound not working

I had purchased a Sony Tv (having woofer) from Noida. Till 5 days back it was working fine, but now there is no voice in the tv. I lodged a complaint in SOny service center, their engineer came and he said that the IC is damaged. Just after a day, its voice came back to my surprise. But now the problem is the voice is not very good and it seems that there is some minor problem in the sound system. I just wanted to know that such a big...
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A
Anurag Agarwal
from Sivakasi, Tamil Nadu
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POOR SERVICES AND LOW RESPONSE

I am having a SONY DIGITAL CAMERA, Model No. T - 11. The screen on the Digi Cam was appearing very dark, and i was unable to take the snaps.
I took my camera to your authorsed service centre by the name SUDHA ELECTRO SERVICES, 338, SHOPPING CENTRE, NEAR R.N.T. SCHOOL, KOTA, RAJASTHAN, PIN CODE - 324007 on 19.05.08. The problem diagnosed was BLUR PICTURE.
I was told that there was some IC problem, and they committed me to give...
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P
Pradeep Kumar.N
from Bengaluru, Karnataka
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ringing tone is low

I brought cell phone from From Sony Ericsson Model no: W810I, Invoice.No: 1664, dt of purchase# 30th Mar'08 worth of Rs.9000/-. The cell phone ringing output is low and getting hanged which happened more than 2 consecutives times and show room executives took the cell phone and repaired it. And again i facing the same problem.

Now i want my cell phone to be replaced rather going again and again to show room for mending...
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D
Dujhon Bhaskar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking of my Lost mobile and card having no.9986649059

From,
Mr. Dujhon Bhaskar
C/o.Ranganath.H.V
SRIT House
#113/1B, ITPL Main Road
Kundalahalli
Bangalore - 560 037
Karnataka, India
Phone : +[protected]
Telephone no. +[protected]/24479644.

To,
Sony Erricson,
India.

Subject : Tracking of my Lost mobile and card having no.[protected]br...
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H
Hari Shankar Rath
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about poor quality of music system and Customer care services of Sony India

We have purchased a Hi-Fi music system of Sony – Model No. DHC-AZ2D, Serial No. 6100261 in the name of MR. Rama Shankar Rath on 25th March, 2007 through Unique Electronics, New Delhi. From the day when the system was installed till now, it did not give any technical problem.

In the mid of May, while changing a disk (DVD) in the disk player of the music system, the player did not work. It is neither taking any disk...
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L
Lakshmanan C
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible experience turned good

My SE W830i went white. I switch it on and all i get is a white screen. I tried removing batteries, recharging and then tried to update the phones software using SEUS(Sony Ericsson Update Service). Nothing worked. Took it to a authorized service center Vimas Intek, Near Ayyappan Temple, Annanagar, Chennai. As usual the service center is crowded and i was in queue. After some 20 minutes i was called and i showed my phone to the technical...
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G
Gaurav Chhabra
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of mobile

I have Sony ericsson w700i, which is still under warrenty & its mother board has been changed 3 consecutive times from the service centre but it is still faulty, its latest IMEI no. is [protected] so this time I request to Sony people that I don’t want repaired phone I want new handset (replacement). Right now the handset is in the service centre i.e. ACCEL FRONTLINE LTD. & people over there has refused to replace the handset,...
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RAKESH PATAHNIA
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non functioning of dvd player

I HAVE SONY PRODUCT NAMED SONY MINI HI-FI DVD SYSTEM MODEL MHC-GNZ8D[protected]. WHICH IS MADE IN CHINA, DATE OF PURCHASE 03 AUG-06 FOR 12 MONTH WARRANTY PERIOD AUTH.DEALER M/S KAPILA ELECRONICS JANAK PURI, NEW DELHI.AT THE TIME OF BUYING THIS PRODUCT I WAS VERY HAPPY; SUCH A EXPENSIVE AND SONY BRAND MUSIC SYSTEM IAM BUYING. AFTER FEW MONTH ITS DVD PLAYER STOP WORKING AND TROUBLING. I CONTCTED AND REGISTERED MY COMPAINT AT M/S ACE LOCATED...
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T
Tarun Gulati
from Chennai, Tamil Nadu
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W810I - Hanging Problem

Dear Sir/Madam

I had purchased sony ericsson W810I mobile phone in October 2007 and its in warranty. And i facing the problem that it got hanged and battery is not geeting charged. It has been more than one month that my problem has not been resolved. i deposited the mobile to authorized service centre 3 times and still it is with them and now they say that it will another 15-20 days as the will change its port. i even contacted...
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J
jainesh gala
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of handset

I purchase mobile[protected] sony ericsson W810i SBlack IMEI:[protected] as on 16/11/07 Invoice no. MH/01005/00001/9725 from Essar Telecom Retail Ltd. Vile Parle. After six months the handset not work properly so we complaint on retail shop & the send to us at ACCEL Frontline Limited our complaint no.MUA-SE-545766-CP, they reply us that there was problem in motherboard we can't do anythig & sent to us at retail shop. So After...
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P
Patrick K
from Madurai, Tamil Nadu
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Blue tooth defective

I gave my blue tooth for replacement as the new one purchased failed within the warranty period (6 months) . The service centre Accel which is the authorized service centre for these products have unable to replace till date.

Complaint Number :SFI-SE-535037-CP dated 17-05-08 time 12.08pm

Ever since I have been following up with the company there has been no proper response. I have always been given answers that...
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K
Kanta K. Pande
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective

From K. K. Pande
Type-III/67, TFRI Colony
Mandla Road, Jabalpur.

Sonyindia.[protected]@ap.sony.com


Subject: Complaint of your product purchased by me from M/s. Imperial Radios, Gwalior.
Reference: M/s. Imperial Radios, Gwalior's Challan/ Bill No.1017 dated 16.01.2008.

I have bought a Sony Hi Fi Model No. HCR A-250 Sr. No. 6105558 from Imperial Radios, Gwalior on...
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