Sony India Complaints & Reviews

DEAR SIR,

I HAVE PURCHASE A MUSIC SYSTEM OF SONY MODELNO.RV22.DATE ON .9/11/2004 FROM THIS DATE TO 17/11/2007 I HAD LENSE PROBLEM FOR SIX TIMES AND RECENTLY I HAVE PURCHASE NEW LENSE ON 17/11/2007 WHICH WAS FROM THERE MUMBAI OFFICE(SONY VEGA ELECTRONIC) AFTER CHANGING LENSE WITHIN ONE WEEK PROBLEM ARISE THEY SEND THERE PERSON TO REPAIR HE CHECK THE LENSE AND DONE SOMETHINGS IN THAT , AND AFTER TWO , THREE DAYS AGAIN PROBLEM...

Sir,
I have purchased a Sony’s DVD Writer Model No. DRU-170C from M/s Computer Empire, 102, Meghdoot 94, Nehru Place, New Delhi 110019, vide Retail Invoice No. [protected] dated 23rd August 2007. Due to some technical faults the writer failed to write/burn the DVDs and ejected the DVD with the errors ‘Power Calibration Error and Command Sequence Error’. So, I handed over the defected unit to the Sony’s...

Dear Sir/Madam

I had purchased sony ericsson W580i mobile phones in november 2007. And i faced the network problem in february and when my mobile stopped recognising the SIM at all. I contacted the customer care sony and gave my cell for repair at SIL which is sonyericsson service centre. at Okhla, new delhi. But the phone is not repaired till now and now they say the problem is with mother board which needs to be replaced....

Dear Sir,

Subject: Replacement of Model No. W200i Walkman Phone (Rhythm Black)
Ref No. : IMEI No.[protected]

I have purchased Sony Ericsson Mobile Model No. W200i, from Mobile Mall, an authorized dealer of Sony Ericsson situated at G-4, Rajvi Complex, Opp : Maninagar Police Station, Rambaug, Maninagar, Ahmedabad – 380008, on dated 31st January 2008. But within a week I found there was a...

ONE OF THE DEALER NAMELY SONY MUSIC MAHAL, NEAR MOTI CINEMA, CHANDANI CHOWK, DELHI - 6 IS SELLING THE SONY PRODUCTS AS IF HE IS THE BONAFIDE DEALER OF THE COMPANY. EVEN ON THE COMPLAINT ON THE SAME TO THE COMPANY, COMPANY IS NOT TAKING ANY ACTION AGAINST THEM AND OTHERWISE PROMOTING ITS PRODUCT TO BE SOLD ON THE GREY MARKET....

i hve bought a sony ericson p1i phone 3 days back but i tried my best to load its pc suite but couldnt get it. i received a message to get configurations from internet i tried but failed. even after loading the software cd provided with the phone my lap top fails to recognize my phone device whenever i connect it. i went to the shankar road service centre also but even the executive there failed to load the software. he told me to go to okhla...

I have purchased a sony W-830i phone on 7th July'2007. This was my first sony phone, previously I was a loyal customer of Nokia. But the customer service that Nokia people gave me on having a fault with the phone made me go for another brand.

My sony ericsson phone model W830i was purchased from Neeru Enterprise, Noida (Invoice No. NE/07-08/0859). Two days back my mobile phone charger went dead. So I went to the service...

Within 20days of buying the phone, i had a problem with the camera and instead of replacing the phone they replaced the camera. Again within 15days i hav a major problem with the phone. The phone keeps restarting and also whenever i switch off and switch on my phone all my data on the phone is lost.

The Instrument bought has value attached to it and which is hard earned. I dont have time to run everytime to the sony ericsson...

Hi,
I have purchased a Sony music system from the Sony authorise shop in Shipra Mall Indirapurum GHAZIBAD on 5 Feb 2007.

On same day when a person comes from Sony does not able to install the music system completely. A promise made by the worker of Sony that he will fixed the defect next day.

When no one visited from Sony even after a week we gone to Sony show room to discuss the matter. They again made...

respected sir
i have bought three months ago sony ericsson mobile model no.j120i from tumkur karnatka.this set has hanging problem from the beginning.i have sent it service centre at delhi and patna.but there is not any improvement it just same as before.i want to replace it .as a student i can not visit service centre alwayas. so i have faith in your company.so take appropriate action immediately.i will oblige to you.
shashank...

think SONY is a product known for its quality & innovation. but the recent experience makes me to rethink about my stand. I bought a SONY Ericsson z550i handset in noida, INDIA. less than a week, the handsfree developed a fault and i take to the store where i purchased t. they direct me to a service center. there they have taken some documents (proof of purchase) and told that the handsfree will be replaced in a week or not more than...

Sir,

I have purchased one handycam NO. SONYDCR-DVD708 from Ambika Enterprise, SCO 42, Sector-11, Panchkula on 12.01.08. The distributor confirmed that one of their representative will visit our premises and will give DEMO for the use of handycam. I am sorry to say despite my telephone reminder no body has turned up till date.

It is really surpirising to see that if a company like yours appointing such type...

hi my name is kusum i m using vodafone service on my cell phone. i was going for my tution classes and on my way to tution someone has stolen that phone. i complained about that to pcr but nobody responded finely. i called up customer services to block the sim as well but as per my knowledge they can also trace my phone through its IMEI #, even if someone changes its sim card. Please help me to get my phone back...

I HAVE LODGED A COMPLIED AGAINST MY SONY ERICSSON MOBILE P1I YESTERDAY THROUGH THIS SITE BUT TODAY IT HAS DISAPPIED FROM THE LIST

OK, ONCE AGAIN

COMMUNICATION BETWEEN MYSELF AND SONY ERICSSON CUSTOMER CARE

02.01.2008


This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29.11.07. As you know, the purchase of the...

Hi
I am Arindam Roy, your Mobile customers. I have a Sony Ericsson Mobile set. Model No-J300I.
.My SE J300I was intermittently giving charging problem for past 6 months. Then it had warrantee period. Once in a while, it was not getting charged. I took the phone to the SE service centre (see bellow-details service center address) during Feb -07.
The service engineer heard the complaint,(Complain No-15055) checked...

I bought a new Sony Ericsson Mobile Phone (Model P1 I) Dealer M/s. Hind Gallery, Shop No. 6, Town Hall Link Road, Udaipur on 29.11.07 vide their bill No. 818 for Rs.20900/-. However, I could not use the mobile for a single day as it was having no. of problems such as Hanging, Touch screen not working, Data USB not connecting etc. Thus I rushed back to the dealer M/s. Hind Gallery who directed me to M/s. Accel Frontline Ltd, 329-330 3rd...

my digital camera of sony model-DSC-500 was submitted to sonycare francise(smilecare0 at dehradun on 17 dec07 for picture shaky and blur. they sent it to delhi ofice for further repairs. later on when contacted , was told that the defect is not repairable hence a replacement is being sent. this was 20 days back. whenever i contact them i am told that the replacement has been sent to gaziabad office, whose persons are on some sort of trainig...

have a digitalcamera sony Model DSC-500 serial no.0387780 under wty.had sent the digicam to sony care franchise, smilecare 58 rajpur rd dehradun, on 17 dec 07, for picture blur and shaky. was told camera sent to delhi office for repair; later told that being replaced as can't be repaired; been waiting for replacement- told by local sonycare that replacement not being sent as pers at ghazizbad are on some sort of training. have been speaking...

I am using sony ericson w810i from last one year.From last one month I was getting problem as the keypad and menu keys.,joystic were not working so I had given it to service centre at bangalore at below address aft confirming it from sony cutomer care no.
Smart care service.
SC1,smart care service,267,6 th cross,1 st block,jayanagar,Bangalore,karnataka.
ph no[protected].

As I had given the mobile on 14th...

Hello,

This is to bring to your notice that I had purchased a brand new handset in the month of Aug 07 from one of Sony Ericsson's reputed dealer in Goa...Suddenly yesterday it started giving me an error "Insert Sim"...I reinserted the sim and tried it many a times but failed. The phone was just not working.
I took this handset to the dealer and asked him to check it up...he inserted another sim in the...