Sony India Complaints & Reviews

The sony service centre durgapur has refused to service my power bank after it stopped functioning at the guarantee period, because of presence of a hairy scratch mark at the body of the power bank. I had requested them several times to resolve the matter but they did not entertained me and forced me to complain against the company. They told me about the policy of the company which ridiculing me and surprised me, how your nice company can...

Balaji angul had taken my tv along with 5000 rupees for replacement of the tv from last 5 months. But not yet given or no response. So solve my issue otherwise i hv t gv case in sony service. I talked to t area manager bt he had no response. Mr rana from balaji also no response. They are trying to cheat me from last 5 months. When i m trying to contact they don't gv any satisfying answers. They told me they would replace t tv within 1 week....

Few days before[protected] i bought a sony bravia klv - 32w672e from ahmedabad based authorized dealer (Uma sales), but i am so unsatisfied due to the defective product i have received.

The product has manufacturing defect same confirmed by sony technician and they are suggesting me to repair the product but it doe does not make any sense if issue was due to the manufacturing of assembling and it should be count as the defective...

Please not that i am having sony bravia 48 inch led modole no - klv-48r562c
Last 2yr back i have purchased. But estarday my tv is not working due to display problem, i called sony service engg he come checked and told its pannel problem need to replace it the cost is around rs.28000/-.
Please suggest me what i have to do.

Regards,
Mahantesh hanasi
[protected]...

Dear sir

I want to stop sonyliv app. I have to pay 49 rupess every month. I subscribe it for only one month. But now every month amount is deduct from my paytm number, that is [protected]. Stop this irritating app. I dont want to continue this app. I am not interested to use this irritate app and also dont interest to use this. Stop it immediately. My number is [protected] (Paytm number). If you will charged it again then i will...

This is to state that i have not received my digital cameras. This poor service on your part has caused me immense problems (State problems encountered).
I hope you have heard about the concept of mvc (Most valuable customer), which means the customer that you already have (I. E. Me). Normally, these are the customers you don't want to lose. After all, research has revealed that it will cost you seven times as much to find a new customer...

I had once subscribed to the sonyliv for just one month, but they are charging from my account every month that also without even asking. From two months they are continuously deducting the amount from my account.

I've sent multiple complaints and cancellation of subscription requests to their customer care but they are not responding and canceling my subscription....

2 weeks back tv panel show horizontal line where in above line colour was different and blur. Launch service complaint 43223948 on which technician visited and told panel is faulty. I asked him to check if logic chip could be issue but he kept insisting panel is faulty. Thereafter he asked how old is tv i told him purchase in apr 2017. He then keep insisting on faulty panel and require replacement. New panel would cost around 14000 inr. I...

I had bought a led kd49x7500e from m/s vishaka traders, tv showroom & home appliances, 168/275, kannimaramman kovil street, tenkasi, of tamilnadu state vide gst/tax invoice no:- 2361 dated on 17-10-17.

While i purchased the tv, i have been promised as to the tv will be wall mounted on 19-10-17. But, sony service engineers didn't come home for wall mounting and they (Sony service engineer) called from [protected] on 25-10-17...

. I was purchase sony xperia c4 last year that was damage in warranty period. So as per replacement policy asansol west bengal customer care give me sony xperia z5 dual model no:-e6683. But after one year 2 months its automatically getting hot and switch off and not to be started any more.

Now i am in chattisgarh and from here bilaspur service centre is in 3 hour distance which is quite near from any other service center. And...

Sir i bought my sony android t. V. Model no. X75e on dated 16 october from croma store vikas marg laxmi nagar delhi. And it was installed on 17 october 2017 but now just after few days on 24 october i was trying to switch on the tv it was not getting started i don't know why i cheked all switches power switches also i talked to customer care executive and register a complaint. Sir i am shocked to see that sony make this type of cheap products...

Dear sir,
I have been buying only sony tvs so far and i am called a sony man, i had bought the above tv and had written to you about the complaint and not received any response from you.
I had in 21/09/2010 invoice # 816361 bought 3 sony tvs.
I had given a complaint a few days back and one of your technicians had come here and found that the mother board had to be changed and asked me an advance of rs 5000 which i paid.br...

I am great fan of sony and love to buy sony products. But now am very much disappointed and frustrated with the service.

I've visited the sony authorized service center on 21st june 2017 with my old sony led tv and handed over to the service center for new replacement as the old tv had problem with screen and they said there was no parts available to repair. They told me that, select a new model and send an email so that they...

Service request id 43376554 is assigned but not yet provide any engineer/tech.
There are three times reminder for complain in sony customer care but not take any actions. Customer care person says every time about my complain "today/tomorrow resolved your problem, but action are display. Customer care assigned ultra care 21-23 & 26, samvet shikhar complex, db city corporate park, rajbandha maidan, ge road raipur. No any action are...

Dear sony,

I, mahendra sitaram kamble, purchased a sony bravia tv (Model no. : 32r482b / serial no. 3268338) in august 2014 from croma, lower parel. I also purchased two years extended warranty on 15th of july, 2015, (From: orbit electronics, worli) before my initial warranty period expired.

In september 2016, there was a problem in the tv screen. When we start the tv in the morning, it showed vertical blue...

Hi.

Please beware of this model tv set, it looks good from outside, but kaali dabba, just in 4 months time the display went off. After complaining to the customer service, they arrived and said the display is gone and we will replace it. But, we were worried about the other parts in the set and wrote an email.

The email to the service center has not yielded any response till date and it has been 5 days now, after...

This is the worst service ever provided by any company. Even after 8 days from the date of purchasing and n numbers of calls i made to contact them no one answers the call nd customer care agents won't understand the issue correctly. Please never be a part of sony india.. Lg if far better than sony in quality nd in customer service. I regret that i had chosen sony....

Service request[protected] assigned to new sai electronics pune.

Complain:- at the time of delivering the product (By vijay sales, changan nagar pune) we have asked delivery boy if we can check the product. However he said let sony team will come for the installation and they will check.

On the day of installation i found lot of scratches of dvd player and also sub-woofer was defective and did not seemed pack...

Very sad to say that i have complaint for my 55 inch 4k hd tv model no. Kd-55x90004a serial no. 4300969
With a payment advance made for replacement of amount rs. 50, 000 on 4 sept. 2017 at sony centre ultra care raipur which was purchased on 29 jan 2014 sum rs. 2, 84, 199 from lotus raipur.
Akindly let me know that the company people are making excuse overtime we ask. They told that panel is coming from thailand malaysia and...

Service request id[protected]Raised on july 23rd 2017).
The corresponding job number is j72307537
Sony led tv serial number is 5704759
Issues - flickering screen
Suggested resolution - replace the display panel.

It has been 3 months that the service request has been raised. I am under continuous followup with service team and sony customer care. But have only received fake promises such as "your...