Sony India Complaints & Reviews

I subscribed sonyliv one month back and they renewed my subscription for next month without my consent. I sent a mail to unsubscribe as mentioned in their t&c page, but no action.

I am really frustrated.
Kindly look in to this matter.

My order id - ords54007228
My mob. No. - [protected].
Mail id - [protected]@gmail.com
Transaction id - [protected]....

Hi,

I have purchased sony 32 ' tv on 30- june-2017 from bajaj electronics, medipally, hyderabad.

25-sep-2017 i have lodged a complaint[protected] on tv as it is not working. Technician confirmed that screen need to be replaced. Its 18 day, when ever we inquire for status, its standard answer from everyone (Sony customer care, bajaj electronics, service center, technician).

I just want to know...

I purchased sony bravia 32 inch smart tv model klv w512d last year. And i have warranty for 2 years. Some vertical lines coming on the screen. So i had given complaint to sony customer care on dates 6 oct 2017. No body came nor any call from sony service center till today for solve my problem. My service request id 42702886. If you are not provide service i will go to consumer court against your company. So pls kindly provide service to solve...

Purchased the lcd tv cx52 40 inch size in the year 2012. After 3 years tv display was not there. Sony service person came and replaced the board and charged rs.6500/-. Again few days back the picture was running horizontally. And not clear. Complained in sony and service person came and without checking he asked to change the cable tv set of box. The same was changed and again the same problem. Without checking any component he asked to change...

Hi sony india,
Complaint id : “sonyindia=[protected]' complaint id - sonyindia=[protected]”
Tv model: klv 43w752d
I made a mistake by buying a sony product. Don’t suggest to call the customer care or email to sony i am doing this since 1 year 2month. Please go through the below email will give the sony history.

This is madhu from bangalore, i purchased sony tv last year (Aug 14th 2016) after 15 days...

To whomever it concerns.

Model no:klv-49w672e

Serial no:8017565

Compliant no:42622152


This is to get notice that even after so many follow up also and sending mails also. There is zero response from you end. This states that sony company they want to only sell the product, but after sales there is zero support and services given to the customer.

I will look...

Sir i purchased sony home theatre 07/10/2017 sony dav dz 350 dvd home theatre
Yesterday10/10/2017 installation &demo finished
But your staff not usb play video demo
Reason for our pen drive video is not supported this device then no demo for usb videos.
So i download mp4 videos in website but video not supported usb drive showing display words "video format not supported"
I called customer service but no...

I subscribed to the premium account for one month and they renewed my subscription for next month without taking my consent. There is no way we can talk to customer service and when i sent them a mail to unsubscribe as mentioned in their terms and conditions page, they did not take it in to account and again they charged me for third month for the subscription.
I am really frustrated and do not know how to cancel my subscription from...

This was my first sony product purchased and as i had heard a lot about sony product quality i blindly bought the product. Now i am facing the vertical lines and distortion on the screen, when approached the customer care, i am so unsatisfied due the way he is servicing customer.
There was neither replacement done nor a call came even while the entire lead time for replacement was over. Finally, frustrated, i called up and was told...

I purchased a 42' colour sony led tv kdl-42w700b serial number 3313512 in september 2014. This was my first sony product purchased and as i had heard a lot about sony product quality i blindly bought the product. Now i am facing the vertical lines and distortion on the screen, when approached the customer care, they asked to do the factory settings which i did but the problem still exists. Then an engineer came to inspect the tv. He told...

Hi,

The above tv purchased from vasanth & co chennai failed suddenly two weeks back and did not work. This was purchased on 15th nov 2013.
Normally, the products of sony very reliable and would not give any trouble for seven to eight years. Understand from your authorized repairer that repair will cost about rs 6, 000.

Since, the tv is required for time pass for my aged the retired brother in law and...

Sony india services in navi mumbai is worst & also the home theatre product. I purchased a home theatre sony bdv n9200w in 2015 nov., for that the netflix/youtube app is not working. I complained to sony call centre, they sent an engineer after 4 days, that too he has done nothing. He told that this is issue of internet connectivity. Same youtube site etc is working through home theatre browser, but not working with app. Also the same apps...

- [ ] i had bought a sony led tv last year from reliance digital r city mall mumbai on 16.04.16 vide tnx#2 r#017 at time 14:07:54pm for rs 1.10lakhs.. The panel got damaged in august 2017 and we called the customer service centre metal tech (Link road andheri) and they gave a quote of 45k... We paid 50% of the cost to the service centre on 02.08.17 and against a commitment of 10 days the same was delivered nearly afte 3 weeks that also. After...

Sony giving a 3rd class, poor, very bad & etc service to indian customers......

— forwarded message —
From: sunjay gaikwad
Date: sat, oct 7, 2017 at 8:25 am
Subject: fwd: reminder-1 for address to send legal notice fwd: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com
Cc: sonyindia. [protected]@sony.com

Respected sir / madam,
Please give me the detailed address to send me a legal notice...

Ticket id : [protected] and job no. W[protected]. Sony xperia xz imei no.[protected]. I have submitted my phone to sri sai electronics for repair on 14th sep 2017. It was told to me that the phone will b repaired within 15 days of submission. I was told that the cost of screen and body damage will be paid by me and motherboard replacement will be done under warranty. Now it has been 22 days and still i am not getting any updates (No...

I purchesd sony led for sargam electronics noida up in 2015 5th month
No there ia no display ony sound is there
I complained to sargam and they send from your authorised service center jaypee electronics sector 6 noida technician came and just rub a plastic strip with rubber and told me that it will go to service centre and xharged me rs 340. For just telling me that tv is not working and i have to go to cservice centre he...

Dear sir,
I purchased a sony android tv of 43 inches in december 2016, it’s been only nine months since i purchased the tv. Suddenly there has been faults regarding the display of the tv (On warranty period). After having a conversation with your authorised dealer (Nandilath g mart irinjalakuda) they send one guy for tv servicing and he told me to bring tv to service centre (It more than 35 km) and it will repair within 20 days...

I have purchased a sony 3d led android tv

Tv size - 50inches
Model name - kdl-50w800d
Product 8d # 18745401
Serial # 8540391
Purchase date - 24th june 2017
Paid - 80, 000/- along with 3d glasses.
Purchased from - sony showroom - naga electricals, rajajinagar, bangalore

Issue - intermittent multiple colored lines on display and issue appeared from day 2 of installation....

My phone stopped working as the phone was accidentally fallen into the water but as the phone is a water proof phone, it should be working fine. But the same was dead.

I submitted the phone in the service center at s. G. Info-tech, borivali, mumbai, india.

They told me that the phone will not be considered in warranty as the same is in water damage.

My phone is a water proof phone up-to 1 meter...