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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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Chennai District
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Sony India reviews & complaints page 90

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N
Narish Bhagyawar
from Rahuri, Maharashtra
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sony 32 klvw512d

Address:Hyderabad, Andhra Pradesh, 500056
Website:[email protected]

I purchased sony bravia 32 inch smart tv model klv w512d last year. And i have warranty for 2 years. Some vertical lines coming on the screen. So i had given complaint to sony customer care on dates 6 oct 2017. No body came nor any call from sony service center till today for solve my problem. My service request id 42702886. If you are not provide service i will go to consumer court against your company. So pls kindly provide service to solve...
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S
sonamuthu08
from Jayamkondacholapuram, Tamil Nadu
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lcd tv cx52 40 inch tv not working

Address:Chennai, Tamil Nadu, 600037

Purchased the lcd tv cx52 40 inch size in the year 2012. After 3 years tv display was not there. Sony service person came and replaced the board and charged rs.6500/-. Again few days back the picture was running horizontally. And not clear. Complained in sony and service person came and without checking he asked to change the cable tv set of box. The same was changed and again the same problem. Without checking any component he asked to change...
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M
Madhusudhan Sampathraj
from Bengaluru, Karnataka
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tv - all app icons are missing

Address:560030

Hi sony india,
Complaint id : “sonyindia=[protected]' complaint id - sonyindia=[protected]”
Tv model: klv 43w752d
I made a mistake by buying a sony product. Don’t suggest to call the customer care or email to sony i am doing this since 1 year 2month. Please go through the below email will give the sony history.

This is madhu from bangalore, i purchased sony tv last year (Aug 14th 2016) after 15 days...
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M
mohan kittu
from Hyderabad, Telangana
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about my led by model klv-49w672e

Address:Hyderabad, Andhra Pradesh, 500037
Website:SONY INDIA LIMITED

To whomever it concerns.

Model no:klv-49w672e

Serial no:8017565

Compliant no:42622152


This is to get notice that even after so many follow up also and sending mails also. There is zero response from you end. This states that sony company they want to only sell the product, but after sales there is zero support and services given to the customer.

I will look...
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M
Mukil moorthi
from Chennai, Tamil Nadu
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sony dav dz 350 dvd home theatre

Address:638112
Website:No

Sir i purchased sony home theatre 07/10/2017 sony dav dz 350 dvd home theatre
Yesterday10/10/2017 installation &demo finished
But your staff not usb play video demo
Reason for our pen drive video is not supported this device then no demo for usb videos.
So i download mp4 videos in website but video not supported usb drive showing display words "video format not supported"
I called customer service but no...
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R
raji11october
from Ahmedabad, Gujarat
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premium subscription

Website:www.sonyliv.com

I subscribed to the premium account for one month and they renewed my subscription for next month without taking my consent. There is no way we can talk to customer service and when i sent them a mail to unsubscribe as mentioned in their terms and conditions page, they did not take it in to account and again they charged me for third month for the subscription.
I am really frustrated and do not know how to cancel my subscription from...
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S
Sanjay Yadav82
from Delhi, Delhi
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sony tv very bad service

Address:400101

This was my first sony product purchased and as i had heard a lot about sony product quality i blindly bought the product. Now i am facing the vertical lines and distortion on the screen, when approached the customer care, i am so unsatisfied due the way he is servicing customer.
There was neither replacement done nor a call came even while the entire lead time for replacement was over. Finally, frustrated, i called up and was told...
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P
Pankaj Amesur
from Mumbai, Maharashtra
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sony led tv kdl-42w700b distortion and vertical lines

Address:Nashik, Maharashtra, 422101

I purchased a 42' colour sony led tv kdl-42w700b serial number 3313512 in september 2014. This was my first sony product purchased and as i had heard a lot about sony product quality i blindly bought the product. Now i am facing the vertical lines and distortion on the screen, when approached the customer care, they asked to do the factory settings which i did but the problem still exists. Then an engineer came to inspect the tv. He told...
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S
Srinivasa Gopalan R
from Bengaluru, Karnataka
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sony led klv-24r402a

Address:600033

Hi,

The above tv purchased from vasanth & co chennai failed suddenly two weeks back and did not work. This was purchased on 15th nov 2013.
Normally, the products of sony very reliable and would not give any trouble for seven to eight years. Understand from your authorized repairer that repair will cost about rs 6, 000.

Since, the tv is required for time pass for my aged the retired brother in law and...
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R
Ravi Ranjan Sinha
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home theatre sony bdv n9200w

Address:400701

Sony india services in navi mumbai is worst & also the home theatre product. I purchased a home theatre sony bdv n9200w in 2015 nov., for that the netflix/youtube app is not working. I complained to sony call centre, they sent an engineer after 4 days, that too he has done nothing. He told that this is issue of internet connectivity. Same youtube site etc is working through home theatre browser, but not working with app. Also the same apps...
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K
krishnendu1972
from Mumbai, Maharashtra
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deficiency in service & high handed approach by service centre

Address:Mumbai City, Maharashtra, 400072

- [ ] i had bought a sony led tv last year from reliance digital r city mall mumbai on 16.04.16 vide tnx#2 r#017 at time 14:07:54pm for rs 1.10lakhs.. The panel got damaged in august 2017 and we called the customer service centre metal tech (Link road andheri) and they gave a quote of 45k... We paid 50% of the cost to the service centre on 02.08.17 and against a commitment of 10 days the same was delivered nearly afte 3 weeks that also. After...
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S
Sunjay Gaikwad
from Pune, Maharashtra
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third class poor service

Address:Pune, Maharashtra, 411041

Sony giving a 3rd class, poor, very bad & etc service to indian customers......
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S
Sunjay Gaikwad
from Pune, Maharashtra
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32-inches led tv

Address:Pune, Maharashtra, 411041

— forwarded message —
From: sunjay gaikwad
Date: sat, oct 7, 2017 at 8:25 am
Subject: fwd: reminder-1 for address to send legal notice fwd: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com
Cc: sonyindia. [protected]@sony.com

Respected sir / madam,
Please give me the detailed address to send me a legal notice...
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S
sunil3457
from Gurgaon, Haryana
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sony xperia xz imei no.352875080829269, ticket id : 17091400025

Address:Thane, Maharashtra, 401017

Ticket id : [protected] and job no. W[protected]. Sony xperia xz imei no.[protected]. I have submitted my phone to sri sai electronics for repair on 14th sep 2017. It was told to me that the phone will b repaired within 15 days of submission. I was told that the cost of screen and body damage will be paid by me and motherboard replacement will be done under warranty. Now it has been 22 days and still i am not getting any updates (No...
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A
anuraag sar
from Delhi, Delhi
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led klv-28r412b no display

Address:201301

I purchesd sony led for sargam electronics noida up in 2015 5th month
No there ia no display ony sound is there
I complained to sargam and they send from your authorised service center jaypee electronics sector 6 noida technician came and just rub a plastic strip with rubber and told me that it will go to service centre and xharged me rs 340. For just telling me that tv is not working and i have to go to cservice centre he...
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K
Krishnalal Velaparambil
from Tirur, Kerala
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sony kdl-43w800d android tv

Address:Thrissur, Kerala, 680123

Dear sir,
I purchased a sony android tv of 43 inches in december 2016, it’s been only nine months since i purchased the tv. Suddenly there has been faults regarding the display of the tv (On warranty period). After having a conversation with your authorised dealer (Nandilath g mart irinjalakuda) they send one guy for tv servicing and he told me to bring tv to service centre (It more than 35 km) and it will repair within 20 days...
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K
Kickciti
from Bengaluru, Karnataka
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defective product and poor service

Address:560010

I have purchased a sony 3d led android tv

Tv size - 50inches
Model name - kdl-50w800d
Product 8d # 18745401
Serial # 8540391
Purchase date - 24th june 2017
Paid - 80, 000/- along with 3d glasses.
Purchased from - sony showroom - naga electricals, rajajinagar, bangalore

Issue - intermittent multiple colored lines on display and issue appeared from day 2 of installation....
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D
Dastagir Anwar
from Mumbai, Maharashtra
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sony xperia z5 premium

Address:Mumbai City, Maharashtra, 400050

My phone stopped working as the phone was accidentally fallen into the water but as the phone is a water proof phone, it should be working fine. But the same was dead.

I submitted the phone in the service center at s. G. Info-tech, borivali, mumbai, india.

They told me that the phone will not be considered in warranty as the same is in water damage.

My phone is a water proof phone up-to 1 meter...
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H
Harjeet Singh Kajle
from Noida, Uttar Pradesh
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sony xperia xa1 touch not working purchased 4 months ago

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Sony

Hi,

I have purchased a sony experia xa1 mobile from amazon in june 2017. But after 2 months mobile touch was not working i visited service center and after 1 week the mobile was return due to problem was solved. Now after 1 month again the same issue his disturbing me. I dont have time to go to service center every month. So kindly resolve the issue due to this i am not able to call or sms to any one. Kindly resolve the issue...
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Y
yogesh v bhatt
from Valsad, Gujarat
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sony led kdl 43w800d not start led screen

Dear sir
I purchase sony led kdl 43w800d in sales point at por (Vadodara) (Gujarat). Complaint date1 oct 2017 last four day waiting call company but no repose. Plz help me... Sony led replace new led. Another wise clear me problem.
Date 16july 2017...
Sales point
13, shreeji complex
Por khayavar chokdi
Vadodara m -[protected]
Thanks
Yogesh bhatt
[protected]...
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