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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai
Chennai District
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600034

Sony India reviews & complaints page 86

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G
Globalsevenimpex Jogi
from Mumbai, Maharashtra
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harassment by sony india for faulty music system

Address:400709

Below is may mail to sony india a5 days back but no response

Dear sir,
We have purchased a sony home theater on[protected] from reliance digital vashi navimumbai.

After one month it stopped working and we registered the complaint at[protected].

After a week or so one person came and said that mother board is damage so we need to replace it but we will get it free as it is under warranty...
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T
The RB
from Sitamarhi, Bihar
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sony dslr not repaired correctly

Address:248001

I change my dslrs display 5 month back bcz
But its display gona white
Service are very bad and staff is also rude
Sony products are good but service is very costley and very bad.

You consider sony product after repair like chinees.
I suggest not repair sony product.
Even i am not use my dslr camra single day after repairing as i going for use its display seems white.
But as i came...
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Address:560066

Hi,
I would like to bring your kind attention to the issue i'm facing with sony led bravia issue.

We had raised a complaint in led bravia tv issue on oct 23. Next day itself service was assigned to vigneshwar services bangalore. Nobody called from there.
Always we tried to contact the engineer (Manjunath : [protected]) and explained the issue.
He didn't visit us but concluded, it's a mother board issue...
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R
RD4
from Mumbai, Maharashtra
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led tv model no.- kdl-43w950c/2015

Address:Mumbai City, Maharashtra

Its been less than two years since i have bought the tv and its coming up with the manufacturing defect. My tv has got a full patch at the lower end of the screen which has gone translucent to opaque. This is not only harming our website but also becomes a hurdle to our leisure time.
I called the customer service guy, he advised me to change the screen with a cost of 28000. Please look into the matter and device a better solution....
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V
vsudarshan72
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sonyliv

Address:Hyderabad, Andhra Pradesh, 500072
Website:Sonyliv.com

Hi,
As the expiry date of my subscription date was passed, my subscription was renewed automatically by deducting the amount from my Paytm. I had registered through my mobile number. Last month before the month starts I sent an email asking them to stop subscription. No one has responded and again the amount got deducted. I don't want the subscription at all. I havent authorized to deduct the amount from my wallet.
I request...
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Address:Chennai, Tamil Nadu, 600059

Dear sony customer services,

This is giridhar mindolkar from chennai, india.

I have purchased a sony television with the model number klv-32r482b - 32 inch led on 22nd december 2015 at the sharptronics dealer store in chennai.

Along with this i have purchased a v-guard voltage stabilizer on the same day for protecting the television.

Its been 1 year and 10 months now, i am using...
+1 photos
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B
Basavanneppa
from Bengaluru, Karnataka
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sony led tv - klv-40r352d

Address:Belgaum, Karnataka, 591307

Since a month we are following up with sony technical team for the issue happened to led tv and there was dark line appearing on screen. None of the technicians visited or showed interest to look at the issue and asking my parents to carry to service center and they are already aged and they cannot do such stuff now.

Therefore i would like to bring your notice about this situation and need to rectify at the earliest. Or replace...
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Address:506105

Hi Team,

I booked the complaint against my Sony TV (display gone), it is under warranty.
The complaint is two months old.. but still not resolved and there is no proper updates.

Complaint No: J72390815,
Registered Mobile No: [protected].
Name: Ramesh.

Details of my TV:
Sony 121 cm (48 inches) BRAVIA KLG-48EE562T Full HD Smart LED TV.
Model No: KLG-48EE562T,...
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H
Hemlatta jadav
from Ahmedabad, Gujarat
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for led sony bravia

Hii,
I am vilas jadav my sony bravia led tv brinkling 2 times i give led in service centre vapi but he sai that led will be not repair 99 percent it nd if it will be repair its charge 5800 rs. If it replace, it will be only in 25 percent discount in other product
Model no klv 32r402a
Sr no 5503340
Purchase date :-14/04/14
So please solve my problem and giving me a feedback
So please giving me advice...
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S
sfazil
from Hyderabad, Telangana
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cable not working

Address:Chennai, Tamil Nadu

I bought a cable for my phone charging, being purchased from a mobile showroom, it is being under warranty, there was no damage has been made to the product, and it stopped working.

It is been 3 weeks, and the replacement has not done. I keep calling every week to get notified, but the service center kept informing - they reported to the authority....
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V
vijay kant shukla
from Gurgaon, Haryana
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tv complaint

Address:New Delhi, Delhi, 110032

I have purchase klw-40w562d\b (07lcdtv) on 29.05.17 from yashpal electronics yusuf sarai this tv has a problem as the screen get dissapear or it will not start i have complaint about this on service centre and the return mt tv i n one week but after 10 days it again started get dissaper with screen the same problem plz take serious of this complaint other wise i have to take a legal action for providing or to cheat with costumer by this kind...
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R
Rajesh kumar sinha savita
from Bhubaneshwar, Odisha
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non attending of technician against my complaint no.43903530 dt.09.11.2017

Address:Patna, Bihar, 800025

Respected sir,
I have made a complaint on [protected] bearing no.3903530 dt.09.11.2017 for led tv and the operator assured me of visit of technician within 48 hours. But it is regretted that the neither technician visited to redress the problem nor any information is being provided on their part. When i contact on 11/11/2017 regarding no arrival of technician at 14.00hrs once again it is assured about visit of technician today. But...
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S
Sumanghatak
from Kolkata, West Bengal
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tv repair service

Address:Kolkata, West Bengal, 700059

Model no. Klv 32r302d
Serial no. 4627046
Date of purchase 9th sept 2016
Inspite of higher price compare to other companies i purchased sony barvia 32 inches led tv as we expected a good service from you. Last week of oct we came back from vacation and when we switched on our tv found that half of its screen is black and rest of it picture is coming. Same was reported to customer care of your company and after 2 days your...
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A
Alkesh M
from Chennai, Tamil Nadu
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led panel problem, stop to cheat customer

Address:Vadodara, Gujarat, 390013

I purchased sony bravia led tv 32"model klv-32r422b, 24 month ago. I paid 32000 for purchases led which is 8000 more compare with other brand.. Like lg / samsung. I trust that sony make quality products. Now tv gives only sound out but no display on screen.

Register complaint (Request id[protected] in sony tv after a week they send technician to my home and he take 200 rs. For visit and simply says you need to send this tv...
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N
Nisha P.
from New Delhi, Delhi
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subscription

Address:Mumbai City, Maharashtra
Website:www.sonylive.com

Dear sir/madam

This is to inform you that i have subscribed to premium account. My log in id is [protected]@gmail.com. But after the subscription also, i am not able to watch movies online. I am trying for 2 days but in vain. Please let me know, is there any technical problem associated with the website? Or my account is not activated yet.

I am waiting for your immediate response.

Thank you
br...
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R
Reetesh Agrawal
from Bengaluru, Karnataka
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product part not available. they take advance for that and now not responding

Sir my led tv model panel got damaged. I went to sony service center (Cool india gwalior). I submitted the advance amount of 5000rs /- against the panel cost but after 10 days they told me that the panel is not available. Company offered me an another led tv against my led tv panel by submitting the amount of panel (12154rs). They also told me that i have an another option if i want to change the model i have to pay the difference amount...
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S
S.M. Koner
from Kolkata, West Bengal
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replace of television.

Address:713103

I have deposited one dd no.160498 dated 13.10.2017 of rs.12154/- on 14.10.2017 at sony service centre, burdwan against non-availability of panel of defected tv purchased three years back.
A long time has already been passed but no intimation from sony about the replacement. I have contacted service centre on 04.11.17 but representative at service centre informed that they have not received any information form sony about replacement...
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Website:sonyliv.com

I had subscribed for sony liv premium membership on 12th october 2017 and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also,...
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R
ramakrishnan.chn
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony 28 led 28r412b purchased at reliance digital phoenix mall

Address:Chennai, Tamil Nadu, 600042

I purchased a sony 28 led 28r412b on 16.10.2016, it is just one year completed and i saw one white back light in the display screen on 08.11.2017 (Photo with date stamp attached).
When i complained this to reliance digital they sent a sony representative to my house for checking. The person who came to house opened the tv to take photos of stickers and serial number. When fixed the tv back there were several back lights seen in the...
+3 photos
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S
Samujjal Phukan
from Lala, Assam
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service complaint regarding tv

Address:Kamrup Metropolitan, Assam, 781022

Job no.:j73223703
I gave my television for repair in sony service centre guwahati. I deposited rs.2500/-when i got the estimated price. Then it was learnt that they gave the order for my display immediately after getting the money but 2 days later they called me told me that the tv could not be fixed and gave me an offer to buy a new tv at 25% discount, which is an splendid offer but as i already purchased a new tv i didn't require...
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