Sony India Complaints & Reviews

I recently purchased a sony bravia kdl-43w800d from amazon india on 29th sept 2017. The tv showed white patches in dark scenes for which i had to contact sony india (Metaltech. [protected]@gmail.com) and i was told to share the screenshot of dark scenes and bright scenes both. The photos clearly showed the white patches during the night scenes and dark scenes. Ever since then sony india keeps on telling me that they have written about the...

I am writing with deep disappointment, as my tv which was supposed to be fixed a month ago, is still not fixed, nor have i received a word from your services personnel.

Complaint 1:
When i called customer support regarding my broken tv screen, i received positive response, saying the spare are available (7000 inr) including service charges, i immediately gave a positive response, asking them to fix is as earliest as...

I bought new Sony xperia r1 plus from Amazon I can't access internet in this phone easly same Vodafone network easly access in my old phone lenovo vibe k5 plus I want to refund my money from Amazon because phone performance is very poor and very slow internet is almost not working in this mobile. First amezon company said we replace your phone but after replacement still I have face same problem I want to refund my money or complaints against...

Hi, I've purchased a Sony KDL-43W800C LED TV on Oct 2015. It was working fine since then, 3 weeks ago I observed a mild flickering at one edge of the tv with long frequency of time, with in few days it has developed with a horizontal like across the screen and the frequency of time has increased for 3 seconds. I've raised a complaint with sony (#[protected] the service engineer visited has examined and gave a informed as the complete display...

Hi all please dont buy this tv not a worth one. We face small line in the starting of a one year but it will be resolved if we switch off and on the tv. But after 3 years we faced many lines. We purchased tv for 4.5 lak but it was not at all coming for 3 years. Service provider told about service cost which is 1 lakh. So please dont but this worthless tv at very high price...

I have made complain regarding my sony television but still it is not resolved. We are loyal to sony company since starting but this time it is dissappointing me. No one is willling to repair my sony television. I have complained on 6th nov 2017. My request id is 43847533. After few days i got a ph call from customer service regarding my complain and he again lodged a complain with complain no. 44046932.
He told me that your sony...

I sony kwd 42w700b tv reception is not good. Its show vertical lines and hazzy picture. My service complaint id is 43745797 registered on 2.11.2017 but no buddy attand till today? Why. It means sony india is not interested to solve the problem. Why not this matter communicate to the haigher authority. This case is two months old. Pl. Do need full.
Thanks
From. Dk shahi, hatia, ranchi, jharkhand,
[protected]...

I bought sony xperia x in the month of feb 2017 for rs 32000 and within a month itself i started facing battery draining issues. The charger got damaged. I gave my mobile for repair in the dombivli customer care centre and they returned it within a week stating "now you wont face any charging issues". However, again within few days the battery draining issue started. Instead my camera also not starting, my phone heats like hell. Charger is...

No.1 pathetic service centre i came across when it comes to service i went for replacement of my sony earphone initially executive told me to get tax invoice no. Which i wasn't have so on my next visit i went to centre with pdf copy of my bill and he said this will also not acceptable so i have explained him about my bills and everything he became rude and started arguing i will never ever recommend anyone for sony products as after sales...

I am keyur patel from vadodara, gujarat (M) 0 [protected].. I have bought sony tv on 14/03/2014, invoice no. 98789 from sales india pvt. Ltd., vadodara. Before use of 1 year suddenly tv display fails. After complaining their engineer visited, but automatically that problem solved. Again the same problem occurred after 2 month, after complaining they have replaced display. Now the same display panel fails again.in 3 years of purchase, the same...

I have sony lcd, model # klv40lx500, serial # 2348243, which was sent for repair as there was some problem, whereby the tv would not get started and constantly be on standby mode.

The service engineer had come and taken the motherboard and supply parts initially to check and repair on 12 oct. Then after constant follow up and chasing i got an update that there was no fault detectable and the unit will need to be taken fully...

Hi guys,
Never purchase any sony products in future otherwise you will trap. I purchased sony vaio svf15319sn laptop in 2012. I have a problem of harddisk failure. So i visit sony service center and they demanded inr 7000 for 500 gb harddisk and 12000 for 1 tb harddisk. While in open market 1 tb harddisk cost only inr 4000. So i replaced harddisk from market. But in sony there is no recovery disk only recovery is available in hdd....

Dear sir,

I am pleased to inform you that 49 inch television screen damage repairthis is kalyanakumar. M. S, surapet (Ambatur-puzhal road) chennai-tamil nadu 600066, india.

I have purchased a sony television with the model number kdl-43w800d/product 8d no:18745501, serila no:[protected] inch led on 17th oct'2016 at the chandra vision dealer store - bill no-1283, (Balja finance) no.38/1. M. T. H. Road, ambattur...

My mobile sony e2115 give for a repair for battery replacement 17/11/2017 at madonna electronics ernakulam india. After four days iam contacted by phone for knowledge of job status but no give details. There are more confused and discussed then no idea, then next day l have a massage job no w[protected] date21/11/2017. Now under repair, my time and energy is failed for particular authorized dealer what can l do sir?...

Dear sir/ mam,

I have purchased one headphone of sony, mdr-zx110a on ear stereo headphone (White) book gzz824 from amazon online marketing that was sold by cloudtail india private limited, unit no. 1, khewat/khata no: 373/400 mustatil no 31, village taoru, tehsil taoru, district mewat, on bilaspur - taoru road, mewat - 122105, haryana, india. This headphone making irritating noise on the right side of the speaker. This product...

I bought a sony tv of model klv32r30d in april-2017.
Now the tv is not being turned on. Red led light is continuously blinking once we switch on the tv.

I have already lodged one complaint since 18-11-17. Till now no resolution arrived.

My contact no:[protected]
Name: asit khandai
Address: flat -105, block b, kokila enclave phase -2, pokhariput, bhubaneswar, odisha.

Whenever...

Dears, i have purchased 1 led form ganesham dated on 10-sep-2017.
Person has came for installation but its not done properly. No one wire gone on back ise of led. I can not insert any wire i. E. Dth pin and dvd pin.

Many complains i have submitted but till now issue not resolved.

Kindly help to resolve my problem...

I have been using sony xperia z1 since 2015. Before six months my mobile is not operating properly so i contacted your service center in dindigul. They have updated software and charged 650 rs but still the same problem exists. One more thing i have replaced back cover from the same service center since the old one got broken. Today the new one also got broken, after that only i came to know that it was not as like the original. Now what...

I have purchased kdl 50w800d sony anrodoid 55" tv from m/s ravi corporation bharuch-gujrat 5 month back but on checking found that screen mirroring function is not working from mobile or laptop hence requested to attend the problem. My addrss
Balraj dabhi
Flat no 401, tower no 10 agya, vachnamrut resi. Atladara vadodara. My mobile no [protected]/[protected].

Please do needful....

Hello,
Actually i called sony showroom located in thillai nagar, trichy. Call regarding 32"sony tv rate and model for my friend. The guy answered me in very worst way and he ask me to come and check. Really the way he replied is not good. Actually few months before i purchased 65" sony for 3.2lakhs from the same showroom. That time i got good response, but now worst, why because of rate deviation. This is not good. Kindly request...