Sony India Complaints & Reviews

I purchsed a tv model kdl-43w800d during last week of march 2016. This was a new model released by sony. However i found this was stopped in a short while.

The tv that i bought got failed due to power failure recently. When i went back to customer support asking for repair, sony was kind enough to provide a paid repair service however to my astonishment the board which is not working is going to cost me about 20, 000.
br...

It buffers in between 9 second of time interval. Sony is the prominent entertainment channel of india. But sony liv is the worst website ever. Please develop your quality. Or else this is going to be last among all the websites like hotstar, voot etc. This is really a matter of shame. The channel is not uploading serials in youtube any more. Either you have to provide a better website or please upload serials in youtube....

Kind attn. :
Ms. Moumita ghosh,

Sony india pvt. Ltd. Branch office kolkata

Ps arcadia central, 5th floor,

Plot no. 4a, abanindra, n thakur sarani (Camac street)

Kolkata-700017 west

Ph.[protected]

I would like to bring to your attention that the led 32 inch. Tv model (Klv32r422a) of sony company, serial number[protected], which i purchased...

Worst experience with sony customer care and service center. Bought 43w800d tv on march 2017, within 6 months problem started with the tv, first on 7 sept 17, tv red led light started flushing continuously, and problem got resolved only after 15 days of continuously follow up with their customer care. And again, same problem started within a month after their first repairing i. E. On 30 oct 17 and on 31 october 17 registered a request with...

Hi,

This promo that you kept playing every break for about 20 days between kbc this latest season is such a bad promo. It shows the guy getting hit and the blood on the girl's face is so horrible. My 2 year old son could understand that it is not a pleasant thing to watch. This was shown during prime time on tv during family viewing hours is not acceptable at all.

This is the promo - https://www.youtube.com/watch?v=I6hTrv-a9qgbr...

I bought sony fhd tv before diwali and after few days i have registered a complaint but still sony tv engineer has not visited.
Not sure whether its a scratch on tv or any object inside the glass.
But it seems there is some small object inside the glass.

Its almost 12 days ticket has opened but still engineer has not visited.
I have taken this tv from good vendor in pune whose name is and i hope they will...

Hi,
I have purchased a sony home theater system (Model: ht iv300) yesterday (5-nov) from sony center, rohini. I had booked 7pm installation for the system for today. I was promised that the installation would happen at this time and i will receive a call half an hour before this time from the technician. I haven't received any notification from them yet. It's more than 7 now.
My office is 2 hours away from home. I had to miss...

Worse and terrible experience with the service center and customer care, job sheet no j72484708 in the span of 1 year before the warranty period i got two times same problem about optical device of my sony ht-bdvn7200, unable to view and play the content of bluray disc as well as hard disk content, first complaint was raised in the month of april 2017, technical visit done one of the executive varun from pranank electronics (Ph no [protected])...

Hi, i have sony bravia led from last 20 days i had speaking with customer care and bhaglapur sony service center,
Sony customer care service point got registered my complaint and give complaint reference no. 43382565, and bhagalpur sony service care no. Of m/s prakash communication ([protected], but his staff is not supporting and always we will visit someone at your place. But till now no one went there and my problem is still pending....

We are very much disappointed with the brand sony as it deceived us with its falsely advertised quality and brand name. We bought an android tv of sony 2 years back on 27th august 2015 paying inr 62000. By mid october this year, vertical bands were seen in the screen and when we contacted customer care, they said display need to be replaced and it will cost inr 25000. I wonder what is the use of buying a brand like sony if it gets faulty...

I want to stop sonyliv subscription. I subscribed your service in 120 rupees for three month only. But now in every three month amount is deducted from my paytm number, that is [protected]. Stop this irritating subscription. I dont want to continue this subscription. I am not interested to use this irritate subscription in future. Stop it immediately. My number is [protected] (Paytm number). Do not deduct any one money without prior permission...

Issue with my sony 50 inch led panel it costs 30000/- was it so good for sony to act upon. There are many led panel issues from sony how would you think a customer will spend 30000/- on a issue with less quality products produced by sony...

It is totally unfair with regards to sony customer services with respect to customers.

Sony will be no more in existence in near future... Good bye sony......

Sub woofer of bdv e4100 is trouble for two weeks. While on playing sounds uneasy noise as"bur bur bur" like speaker paper teared. I purchased on 30.06.2017 in punniyamoorthipillai dep store thanjavur.

Model: bdv e4100
Serial no : 3356351
Product no: 82817181
Invoice no: 2017/c11/001874
Named: d. Kaliyaperumal
Address: s/o durairaj, north street, kovilvenni, needamngalam tk, thiruvarur dtbr...

This is to inform you that iam not satisfied with customer service offered by you guys..

My complaint is that frequent patches appear on my tv for which we had taken photo of same and your rep from regional office had send an email with photo attached showing the patches that appeared on tv.. Subsequently it was informed that they would get a new tv replaced for this persisting issue..

Your guy from regional...

Dear sir, i purchased a sony bravia lcd 4k tv. Model no: 55x9004a of 55 inches in march 2014. For ₹ 2.8lac its been nearly 3 years and seven months since i purchased the tv. Suddenly there has been faults regarding the display of the tv. There are vertical lines appearing on the screen causing huge inconvenience. After having a conversation with one of your help centers i was told that the display causes rs. 87, 000. I have been a fond...

Dear Sir / Madam,

We purchased Sony LCD TV on 18th October ( Model no. KD 43X7002E, Serial no. 3011278) from M/s GV Audio Vision Private Limited at Erode, TamilNadu.

The TV was installed on 20th Oct at my home by the Sony Technician. After the installation, on 21st Oct, we noticed a damage on the screen and the same has been communicated to the Dealer.

Based on the advice from Dealer, the TV...

I have purchased a 24" lcd on 12 march 2015 from bbsr but after one year there is parallel line develop on screen and it was changed by the service person with a charge of amount rs-600. But it's very pathetic before one year again a problem arising like a parallel black shadaw developed from the buttom and cover 50% for that i am unable to see the tv and now am very much unhappy that a brand like sony which having so much faith of customer...

Hi
I'm complaining about the display from day 1 of purchasing 43 inch sony led android tv.
I've tried reaching you for many times but you have the worst customer care who just attend call and talk but never send person for service. I just need immediate action for this. This issue is persisting for about 2 months. But it's only t months of purchase...

I purchased sonyliv premium channel for 1 month on november 02, 2017 at 12:50:51 pm ist under order number gpa.[protected] using google pay service from play store. The amount is successfully debited from my account. But, in sonyliv app or website i can not access my premium contents. As seeing so many negative comments from people all over india, i decided to approach directly here to prove my side true....

Hi
This is another complaint from amol gupta. I have purchased sony led kdl43w800d serial number 8501342 on 1march 2016. From the date of assembled led in every three months i m complaining about this product. This is really a worst experience from you guys. My last complaint was on 24 feb 2017 complaint number was[protected] bcoz of tv was not running properly but ur executive was not bothered to check it properly he came and watching...