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Updated: Mar 23, 2026
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R
Raj26894
from Delhi, Delhi
Dec 10, 2017
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Initially sony six announced ind vs sa 2018 series will be on sony six but now they changed the schedule to sony ten 1 this is ridiculous once u announced in sony six how can u change the schedule i[censored] don't have proper cricket channel then what is the use of buying broadcasting rights plse maintain a proper cricket channel i'm wasting my money bcz o[censored] i subscribed to sony six for only india vs sa series now u changed it to other channel hell with u.
Mar 21, 2018
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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    S
    sony bravia
    from Banposh, Odisha
    Dec 9, 2017
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    Address: Sundargarh, Odisha, 769012
    Website: [email protected]

    Hi sony india,

    Main subject i will buy a television ur local dealer rourkela, uditnagar branch about 2 months before, 2 days later in display in down show 1 line automatically, so i suddenly complained ur sony service their technician also visit for same & asked to me please wait ur television need to replacement due to its company manufacturing technical issue so kindly wait we change it with in working 7 days, still yet not solved i hope its pass 2 months i don't know what's happen what's type ur customer service. Please help for same & replacement new television for same..
    My complained - id 42763934
    Ur service agency hi tech solution
    [protected]/[protected]
    My mob no [protected], prasanta kumar sahoo
    Sony India customer support has been notified about the posted complaint.
    Dec 06, 2017
    SSteja's response     Dear sir,
    i am complaint that SONY BRAVIA BX3 television is pitcher not clarity because some white shade display on screen, this white shade is slowly extended on screen
    View replies
    Dear sir,
    i am complaint that SONY BRAVIA BX3 television is pitcher not clarity because some white shade display on screen.

    thanking you

    Regards
    [protected]
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      S
      [email protected]
      from Noida, Uttar Pradesh
      Dec 9, 2017
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      Address: Ghaziabad, Uttar Pradesh, 201014

      I was purchased a new xperia xa1 5 month before. Within 5 i visit sony customer service centre 2 times because my handset touch is not working. I took xa1 on emi. Change my handset or give me my money back. I already change my mobile within 5 month. When i purchased within 2 month touch is stop working. I can't believe sony used this type of 3rd class accessories. Please give me my back.
      Sony India customer support has been notified about the posted complaint.
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        J
        Jeet169
        from Mumbai, Maharashtra
        Dec 8, 2017
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        Address: Mumbai City, Maharashtra
        Website: www.sonyliv.com

        I was charged for the auto renewal of the monthly subscription charge of Rs 49 that has been charged to me from my Paytm wallet without my consent for Sony Liv monthly subscription. I have sent them an email about the same, have got only one response but does not mention why have they charged me and also not helped me with the refund. There should have been at least a consent or permission taken from a customer before taking money from them.
        Sony India customer support has been notified about the posted complaint.
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          P
          Prayank Awasthi
          from Vrindavan, Uttar Pradesh
          Dec 7, 2017
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          Address: 209726
          Website: [email protected]

          सेवा में,
          श्री महाप्रबंधक महोदय/ तारीख -०७-१२-१७
          श्री जनशिकायत निस्तारक अधिकारी
          सोनी टेलीवेशन/मोबाà�...⇄ / अन्य इलेक्ट्रानिक उपकरण निर्माण क.

          विषय - घरेलू टेक्निकली सेवा प्रदाता द्वारा क. प्रबंधक तथा परिजनों के साथ अभद्र व्यवहार तथा अप्पतिजनक सब्दो का प्रयोग

          महोदय,
          सेवा में सादर निवेदन है की प्रार्थी द्वारा अपनी यल. इ.डी. टीवी ख़राब होने की शिकायत ग्राहक समस्या निस्तारक तंत्र को बताई गयी थी जिसे भली भाति समझ कर उचित चार्ज बताते हुए प्रार्थी द्वारा स्वीकार किया गया था तथा वर्तमान समय में भी प्रार्थी स्वीकार कर रहा है
          जिसकी शिकायत संख्या ०४४३३६४५७ दिन शनि वॉर को नोट कराई गयी थी
          जिसके फ़लस्वरूप्प एक बिना किसी पहचान पत्र और बिना कोई id बतए एक सर्विस प्रदाता शिकायत
          समाधान करने हेतु आया और टीवी खोल और बंद करने के बाद सोनी क. की सेवाओं ko ख़राब बताते हुए निजी तौर पर ठीक करने को कहा गया परन्तु बिना किसी पहचान पत्र तथा निजी सेवाओं को न स्वीकार करते हुए केवल सोनी क. के प्रपत्र पर तथा सोनी क. के ही द्वारा सेवा स्वीकार करने को कहने पर प्रदाता महोदय अनुचित धनरासी मांगने लगे परन्तु जब या कहा गया की क.के प्रपत्र पर निरीक्छण बिबरन दर्ज करने के बाद आप धनराशि प्राप्त कर ले
          जिस पर इंकार कर दिया गया तथा परिजनों को अपना कोई बिबरन नहीं दिया गया तथा भड़क कर
          इस बात पर सोनी क. के महाप्रबंधक के पिता जी तक टीवी मरम्मत नहीं करवा सकते या सब्द कहते हुए माता जी तथा भाई के साथ बाद बिबाद करते हुए अवभद्र शब्द प्रयोग किआ तथा क. की खायति
          को धूमिल कर सड़क पर बाद बिबाद कर धमकी देते हुए की अनवसायक राशि बिना किसी प्रमाणक के बसूल कर ले गए
          साथ ही धमकी भी दी की अब आप पुरे भारत में कही से भी अपना टीवी ठीक करा के दिखाए
          श्री मान जी से निवेदन है आप apne पिता जी के लिए कोई भी शब्द सुनना स्वीकार करे पर प्रार्थी के साथ हुए दुर्वव्हार के लिए प्रार्थी दुखी है जिसके लिए शिकायत का सीघ्र समाधान न होने पर
          किसी भी कार्यबाही के लिए स्वतंत्र है
          अतः श्री मान जी से निवेदन है की प्रार्थी की समस्या को निजी समस्या samaj उचित कारबाही करने की कृपा करे
          धन्य बाद
          प्रार्थी
          प्रयंक अवस्थी
          मो.न [protected]
          Sony India customer support has been notified about the posted complaint.
          Dec 07, 2017
          Updated by Prayank Awasthi           सेवा में,
          श्री महाप्रबंधक महोदय/ तारीख -०७-१२-१७
          श्री जनशिकायत निस्तारक अधिकारी
          सोनी टेलीवेशन/मोबाइल्स / अन्य इलेक्ट्रानिक उपकरण निर्माण क.

          विषय - घरेलू टेक्निकली सेवा प्रदाता द्वारा क. प्रबंधक तथा परिजनों के साथ अभद्र व्यवहार तथा अप्पतिजनक सब्दो का प्रयोग

          महोदय,
          सेवा में सादर निवेदन है की प्रार्थी द्वारा अपनी यल. इ.डी. टीवी ख़राब होने की शिकायत ग्राहक समस्या निस्तारक तंत्र को बताई गयी थी जिसे भली भाति समझ कर उचित चार्ज बताते हुए प्रार्थी द्वारा स्वीकार किया गया था तथा वर्तमान समय में भी प्रार्थी स्वीकार कर रहा है
          जिसकी शिकायत संख्या ०४४३३६४५७ दिन शनि वॉर को नोट कराई गयी थी
          जिसके फ़लस्वरूप्प एक बिना किसी पहचान पत्र और बिना कोई id बतए एक सर्विस प्रदाता शिकायत
          समाधान करने हेतु आया और टीवी खोल और बंद करने के बाद सोनी क. की सेवाओं ko ख़राब बताते हुए निजी तौर पर ठीक करने को कहा गया परन्तु बिना किसी पहचान पत्र तथा निजी सेवाओं को न स्वीकार करते हुए केवल सोनी क. के प्रपत्र पर तथा सोनी क. के ही द्वारा सेवा स्वीकार करने को कहने पर प्रदाता महोदय अनुचित धनरासी मांगने लगे परन्तु जब या कहा गया की क .के प्रपत्र पर निरीक्छण बिबरन दर्ज करने के बाद आप धनराशि प्राप्त कर ले
          जिस पर इंकार कर दिया गया तथा परिजनों को अपना कोई बिबरन नहीं दिया गया तथा भड़क कर
          इस बात पर सोनी क. के महाप्रबंधक के पिता जी तक टीवी मरम्मत नहीं करवा सकते या सब्द कहते हुए माता जी तथा भाई के साथ बाद बिबाद करते हुए अवभद्र शब्द प्रयोग किआ तथा क. की खायति
          को धूमिल कर सड़क पर बाद बिबाद कर धमकी देते हुए की अनवसायक राशि बिना किसी प्रमाणक के बसूल कर ले गए
          साथ ही धमकी भी दी की अब आप पुरे भारत में कही से भी अपना टीवी ठीक करा के दिखाए
          श्री मान जी से निवेदन है आप apne पिता जी के लिए कोई भी शब्द सुनना स्वीकार करे पर प्रार्थी के साथ हुए दुर्वव्हार के लिए प्रार्थी दुखी है जिसके लिए शिकायत का सीघ्र समाधान न होने पर
          किसी भी कार्यबाही के लिए स्वतंत्र है
          अतः श्री मान जी से निवेदन है की प्रार्थी की समस्या को निजी समस्या samaj उचित कारबाही करने की कृपा करे
          धन्य बाद
          प्रार्थी
          प्रयंक अवस्थी
          मो.न [protected]
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            S
            Shukla Rj
            from Patiala, Punjab
            Dec 7, 2017
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            Address: Mohali, Punjab, 140308

            Company denied to repair my home theater as i had purchased extra warranty period of two years from croma store located in chanddigarh and product was in extra warranty period...
            And one thing more which i want bring notice that when i submited the home theater in sony service center, only one fault in it that was there was not working the usb port, they closedbtheir job sheet and handed over the product to me, when i was used the product at my home then i caame to knew thay there was same problm in it.. Again, the usb port was not worrking, aafter that i submittedd my home theater again in sony service centre
            They told me that your home theater is hot desd.. The mother board o[censored]r home theaterr is dead... But when i submitted the home theater that tym my product was in wworking condition.

            After that they told to me.. You have to pay 10000 ffor the repair cost...
            Sony India customer support has been notified about the posted complaint.
            Dec 07, 2017
            Updated by Shukla Rj             please resolve my isssue there is a long time to this issuue ..

            Vimlesh kumar shukla
            [protected]
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              P
              Piyush [email protected]
              from Gurgaon, Haryana
              Dec 6, 2017
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              Address: New Delhi, Delhi

              Dear sir
              Your service is very poor. I bought a TV and call your worker to install and hesaid that he will come on 5:30pm and we were waiting for him. Wecall many times but there was no response. Last we call at 9:00pm he delays our many call and argues with us.many time answer l will reach halfandhour. Take immediate actionPardeep[protected]
              Thanks
              Sony India customer support has been notified about the posted complaint.
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              We have a problem in display .So we need a service from your side
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                T
                Trivedi Mayur
                from Rajkot, Gujarat
                Dec 6, 2017
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                Dear sir,
                After 2nd time chnge my sony xperia xa1 this 3rd mobaile but this mobile also same issue. Mobaile one side is not working.
                Keyboard is not working. I have purchase sony mobaile bcoz i have many work in mobaile but after expense 19000 service is totaly bed.

                I confused because this service is totaly bed.

                Now i request you refund my money.

                Because you dont able to product good quality mobaile.

                Now i decided i don't want to use sony mobaile.

                Refund my money. Because this mobaile value is 19000 and service is 0

                Mayur
                [protected]
                Sony India customer support has been notified about the posted complaint.
                Dec 06, 2017
                Updated by Trivedi Mayur                 Now i decided i want to refund my money i dont want to repair and exchange my mobaile because its 3rd time and this 5 month of my mobaile in 2 month mobaile is keep sony service center i give u 19000 after u dont give me service than refund my money
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                  H
                  Hiteshkumar4321
                  from Jamshedpur, Jharkhand
                  Dec 6, 2017
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                  Address: Begusarai, Bihar

                  We were watching TV today evening.suddenly voltage fluctuates and picture from screen disappears.we didn't understand what happens!we have brought this TV only a few months ago.so we can't afford a new TV right now. We didn't expect from such a famous TV maker company (Sony) that we have to call an engineer in such a short period of time after bought this TV.We belongs to a family, so we can't afford a new TV right now.so we request you to think over our problem. Thank you.
                  Sony India customer support has been notified about the posted complaint.
                  View replies
                  My TV is having screen related problems and the same was handed over to Sony service centre in Rajaji Nagar Bangalore. Even after 30 days, there is no action from them.
                  When will the issue be resolved. Is it so difficult for sony to manage TV problems?
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                    S
                    subraybhat
                    from Gurgaon, Haryana
                    Dec 6, 2017
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                    Address: Faridabad, Haryana

                    This service centre does not any standard for customer service... Front offices two girls have no manners.. To handle customer... They behave rudely with customers... Name told by her as ms sonia... And service centre does not have customer feedback system... Every time as a customer we have to take the follow up on status of our work... Even till now my work is not complete...
                    Sony India customer support has been notified about the posted complaint.
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                    Hi, my sony bravia TV had some screen issue. I also called a technician. he told me that problem is solved till 05/12/17. but the problem is as it is and he did not receive my call. so please do some as fast as possible. this problem arise second time if you are not eligible to solve my problem then take ypur TV at ypur home.
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                      K
                      Karthik Gk VR
                      from Hosur, Tamil Nadu
                      Dec 5, 2017
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                      Address: Kanchipuram, Tamil Nadu, 602105
                      Website: sony free gift not provide

                      Dear sir
                      I have purchased sony led tv 3256d on 2.11.17 george enterprise sriperumbudur 602105. At the time of purchase they told me as a gift sony is offer the power bank on led tv but till date not providing the power bank am askinh about the same time sony not given the power bank so pls provide gift sony team
                      By
                      G. Karthikeyan
                      Email: [protected]@yahoo.com
                      Sony India customer support has been notified about the posted complaint.
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                        M
                        mahajankunal22
                        from Panipat, Haryana
                        Dec 5, 2017
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                        Address: Ludhiana, Punjab, 141001

                        Dear team

                        I don’t recommend to anyone to buy sony products. Poor poor service from the company.

                        After so many reminders today one guy has visited, he said he will not give any demo because the home thetre has been installed by other person. And this guy has come from other service centre. Rahul has visited from sony service centre brs nagar ludhiana. I also talk with his senior that he said the demo will given by the same person who has installed the system.

                        I think the sony has a big brand, but i was wrong there was no service given by the company after product sold. Samsung is better than sony.

                        Regards
                        Kunal mahajan
                        [protected]
                        Sony India customer support has been notified about the posted complaint.
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                          K
                          Kumar Kanishka
                          from Ahmedabad, Gujarat
                          Dec 5, 2017
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                          faulty and defective tv - supplied by sony authorized dealer

                          Address: 380005

                          Bought a led tv sony bravia klv - 32w672e on date of 18th oct 2017 and found manufacturing defect on tv which one confirmed by sony technician as well.

                          If the fault came with new box pack tv it must be replace but dealer and sony india both deny to replace and undergone 2 services and issue still not fixed even they have create new issue after service.

                          Now i can only see one option to file i complain in consumer...
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                          cauvery selvan
                          from Karaikal, Puducherry
                          Dec 5, 2017
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                          Respected sirs
                          My sony xperia z was repaired and sent service thro balasubramaniam metals nanganallur om 21sep 2017 in job no w[protected]. I went serveral times to service center. On 20 th nov they told my cell was unable to repaired and we can give offer for any sony mobile in a discount price of 22 % to 25 %. And i prefered sony xzs black 64 gb. They told we sent mail for the price. Still i dint receive mail to pay the cash for the purchase.
                          Pl take care of it
                          Regards
                          Cauvery selvan
                          Sony India customer support has been notified about the posted complaint.
                          Jan 11, 2018
                          Updated by cauvery selvan                           sir
                          i have paid rs 33, 590 for new SONY XZS BLACK 64 GB AT YOUR SONY SERVICE CENTER APPROXIMATELY 25 DAYS BEFORE. BUT ITS SORRY TO SAY STILL I AM NOT RECEIVED MY NEW MOBILE.
                          I AM VERY SORRY TO SAY ****SONY SERVICE AND SALES IS VERY VERY WORST THAN I HEARED*****
                          CAUVERY SELVAN
                          View replies
                          sir
                          there is no response till date.
                          regards
                          cauvery selvan
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                            S
                            Swapnil Kondekar
                            from Mumbai, Maharashtra
                            Dec 4, 2017
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                            Address: Pune, Maharashtra

                            Dear sir,

                            I have purchased sony led tv (Klv-32w672e) on 30th of september 2017 from yogesh electronics (Swargate pune), at the time of purchase they told me as a gift sony is offering a powerbank with the tv set, but till date the powerbank is not provided by yogesh electronice, am keep asking about the same but everytime they provide me answer like power bank is not in stock of sony (?) so they have not received it,

                            Kindly do the needful.

                            Thanking you.
                            Sony India customer support has been notified about the posted complaint.
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                              @khila
                              from Adoni, Andhra Pradesh
                              Dec 3, 2017
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                              I have subscribed to premium pack on sonyliv on nov 6th 2017 only for a month but now the app is auto renewing the pack everything month without my permission and the worst part is i cant even unsubscribe atleast now ant the company is not even responding to my mail to cancel my subscription please do respond to the customers mail its the least u could do!!
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                              Sir/Mam I am the daily costumer to sonyliv app. I am complaining about the episodes of crime patrol satark. The latest episodes of crime patrol are not represented in Sonyliv app. It is a kind request that please make sure o[censored]pdating the latest episodes of crime patrol satark. Thanking you please consider my complaint.
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                              I have made a payment of 120 from my paytm account and they have not activated my account and there is no phone no to register the complaint. Please give me a number or reply to the email that I have sent you with the same attachments that I have mentioned here.
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                              I purchased membership of sonlyliv and did the payment through Paytm. It was clearly written there that i will be getting 40% as cashback but till now i have not recieved anything . So can i get status of my cashback.
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                                L
                                lucky85
                                from Kapurthala, Punjab
                                Dec 3, 2017
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                                Dear team

                                I have lcd of sony company lcd having model no. Klv-24p412bin5. My lcd is not getting on. I have registered complaint vide job card mentioned above. But revert recived from ur customer care is... Part not available at ur end. Your representative has offered my to buy new lcd having model no. Klv-24p413d with 9252.. Mrp (With old lcd). I am not satisfied with this deal. Please repair my lcd or give my more discount..
                                Revert on my contact no.[protected]
                                Sony India customer support has been notified about the posted complaint.
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                                  A
                                  ashok682968
                                  from Hyderabad, Telangana
                                  Dec 3, 2017
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                                  Respected sir/mam,

                                  I like watching cid programme on sony tv. But the channel has started showing every other programme other than on it's regular cid. Every now & then, they cancel the telecast of cid, without informing. I request them to telecast cid regularly. Cid is the best programme on that channel. Cid must start once again as per normal schedule.

                                  Your faithfully
                                  — ashok kumar sharma sharma
                                  Sony India customer support has been notified about the posted complaint.
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                                  We have Sony 52 inch TV which is not working properly since last 6 days ..

                                  We logged a call with Sony service care on 23rd November against ticket 44180853 ..since then every day we are following service care for engineer, every day they are communicating us that engineer is on the way and befouling us ...
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                                    nidhi6111994
                                    from Hyderabad, Telangana
                                    Dec 3, 2017
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                                    Respected sir/madam,

                                    I love to watch cid programme on sony tv. But the channel has started showing every other programme other than cid. I'm highly disappointed with the schedule of sony tv. Every time, they cancel the telecast of cid, without informing. I request them to telecast the cid at its original time slot. Cid is the best programme on that channel. Cid must start once again as per normal schedule.

                                    Your faithfully
                                    — nidhi sharma
                                    Sony India customer support has been notified about the posted complaint.
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                                      shikha07nov
                                      from Hyderabad, Telangana
                                      Dec 3, 2017
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                                      Respected sir/madam,

                                      I like to watch cid programme on sony tv very much. But the channel has started showing every other programme other than cid. Every now & then, they cancel the telecast of cid, that also without informing. I request them to replace the cid schedule. Cid is the best programme on that channel. Cid must start once again as per normal schedule.

                                      Your faithfully
                                      — shikha sharma
                                      Sony India customer support has been notified about the posted complaint.
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