Sony India Complaints & Reviews

Very sorry to say, within 18 months my tv failed to work, costing rs, 53900/, suddenly picture& voice disappeared from screen when i was watching news. I am the only person to operate tv single handed, i am chartered accountant and dont have more time so my tv has very less hours of operation. Technitian says penal is not working. I have already deposited my tv to your service stationat ahmedabad job no. J72372603...

My sony tv (Model: klv-32r402a) (Sl no: 4335222) monitor is not working in last 1 months. Monitor is fully dead after showing lines. The lines r comes finishing 1 year from purchasing date. I need 2 repair. Is it possible 2 repair with the company expense. Contact no : [protected][protected]@gmail.com. Consider this as an humble request from a customer...

Sir,
I bought a sony 22p422c -22" led in 10/11/2015 his serial number 5460 with 1+2 year extended warranty. Before 3days i can't see anything in my tv. When i on my tv then i see tv screens are totally white. But i hear sound.

And capital first give me loan.

So pls solve this problem as soon as possible.

My self kazi maidul islam.
Mb no. [protected]....

I purchased one cybershot battery np-bn1 of sony made for rs.2890 from m/s exclusive brand store on 7/9/17. Now i have noticed that manufacturing date is printed nov 15 on it and the price written on it is rubbed and defaced by marker pen and then some sticker bearing new price is pasted over that. I am very much shocked and feel cheated by this act of vendor or the sony company (As told by vendor).
This is totally unfair and against...

I own a sony led tv: kdl - 55w950a in5 (Led) serial no: 4300147 since june 2013.
Now since around a year we have a red line showing up on the screen. We had complaint about it & were told it would require a change of panel however the panel would not be of same design.
Now i have bought one more sony tv of 43"last month.
Looking at my loyalty towards sony tv's even after a defect in my 55" tv i would request you to consider...

Hi we bought kdl-43950d android tv in january from a sony dealer vinod electronics in chittoor; while we are watching tv we have seen slight difference in display wethought might it's a problem with setup box we contacted them they said it's a tv problem then contacted sony servicecentre they took pics of tv and we have to change panel; when we were buying they tell us we dont get any problem it's the best company if bychance you face a problem...

We bought 48 full hd smart tv 64990 and tv is under warranty march to march now while watching tv suddenly display was coming and going it happens before also and one sound came n we noticed a break from sides.. We complained to sony company and our dealer girias.. Sony person came and clicked pics and went. We are calling everyday they replied it's physical damage we not even touched d tv. But they said it's a physical damage we are regular...

I bought sony experia m5 on march 2016. On oct 2016 it started showing issue and got replaced with other set as it was in warranty period. Replaced set's battery was getting drained within 3hr from 100% to 0% and now started giving display issue as well. Suddenly white horizontal lines are started getting displayed on screen. It is not even an year since it got replaced. If customer is paying 35k for a product they will expect that it will...

The service centre in guwahati assam is charging a high rate during warranty period and without any replacement of accessories. The service man only rubbed the cables with his hand and fixed them again and for that work he charged an amount of more than rs.1600.
Particulars - sony led 48r562c s/l-4522492
The service man did not give any money receipt and so i have made a payment of only rs.200. He told that the remaining amount...

Sony service centre in Bangalore Abhivrudhi tech has the worst service and really disappointed with the way the service is handled.first they take 14 days to fix the issue.optical behind the woofer was damaged and then Bluetooth not working and the delivery van rash driving adding to worse experiences.

I will never buy or recommend any one Sony brand.pathetic service the technical person does not know ABCD of the job come to...

Today when i visited your service centre here in new delhi, nehru place, ashok bhavan, your service representative named dinesh told me to pay an amount of rs.1200 for just two (2) screws for my laptop which was old as well, when i enquired about the amount & how can he charge such a high amount for just 2 screws he reduced the amount to rs.850, to which he responded that this is the least amount i will have to pay, then i asked him to...

Request id : 4148479 : force closed by your end without any communication
Request id : 41740408: still no action from your end

Request id no 4148479 was registered on 20 aug 17. And it was force closed by your end. With out any information. When i called to know status of request i came to know it was force closed. Kindly provide details why it was force closed.

After force closure of above request i have...

Why you renewed my subscription package premium monthly rs 49 please unsubscribe this package.
This site is fraud and banned this app and this does not provide a customer care no. Please stop this app and site..
This site deduct the balance with any permission. Does this open with out customer care no and email address. My subscription id is2826194....

Hi,

I have purchased sony lcd tv five years back and display is not working from last four weeks. Sony service center has taken 5000 advance from my wife and i have attached the receipt for the same. Now they are saying parts is not available and no one ready to replace the tv. Because if parts is not available so what i will with black box. I have paid 35000 for tis product and now if am not getting replacement from sony...

As there was problem in my sony xperia z1 i couldn't transfer the data also couldn't open it i gave it for service center in velancia opp more super market mangalore branch they have told me that it takes 25 days to get back the mobile. And i came to know that your service center people had been using my applications such as facebook also tried my banking application to login and they failed and my banking id has been deactivated. When v...

I purchased a sony smart tv and sony camera, for skype. This feature worked for some time on the tv. More recently we receive a message which states "this feature is not available". It appears that sony has removed support for skype from its tvs in india through a firmware revision on the tv. This is an unexpected shortcoming of an internet connected smart tv; where the company removes a working feature on the tv. This also voids the effort...

Dear sir/madam

I am akilan working as assistant professor in engineering college near my hometown. Am using sony xperia z1 compact from 2014, somehow the mobile screen breaks on[protected].

Sony authorized service center is 30 km (1hr 30 min travel) away from my hometown, i thought of giving my phone for service at sony. I went there on sunday[protected] but the shop is closed.

Then again on monday...

One nd half week to submit memory card 32 gd in amritsar service center soni bros they have no return the memory card nd i ask ques how much timing to return ans tht no timing please provide good service... So m again this product buys nd no good response n job no... J72203315
Its vry poor service from sony company
N i cnnt belive this compny service its vry poor...

After registered my complaint
Received sms
Dear customer your service request id 41596607 is assigned to teknika electronics ; dombivali east - thane ; phone no: (0) [protected] / (0) [protected]

Complaint date 24th august 2017

Abi tak koi technician aaya nahi hai
Daily costomer care me call kar raha hu

Ek hi jawab milta hai 24 hours me visit karega

Aaj 31st august...

43w800c not on from last week complaint registered 2 times no service engineer visited to know the fault of the tv now it is out of warranty

Complaint registration number vide id 41674267 the service is assigned to vishnu service center shimoga so far no body called and attended to see the tv problem i felt very bad with the sony service such a big company with not having the service centres in an district like hassan karnataka...