Sony India Complaints & Reviews

Dear concerned,

I purchased sony xperia xa1 black model no g3116 on[protected] at
Bajaj electronics, kothaguda (V), near kondapur x roads,
Serilingampally (M), r. R. Dist, telangana, india.
After two days of purchase mobile touch was stopped working, then i
Have given for servicing on[protected] at universal electronics, zarar
Chambers, humayun nagar, mehadipatnam, hyderabad, telangana.br...

I have bought the product at a marked price of 2190rs from an authorised dealer "tech connect retail pvt" as the product is not working i had gone to a service center and as the product is discontinued they offered me a replacement with another and marking my mdr-zx310ap at 1190rs only. Though mdr-zx110ap a lower end cost at 1690rs

I have try geting information both from your website and customer care center which went in vainbr...

I have a laptop sony vaio - vpcea16fg. I want to get its screen replaced, but when i went to customer service at haridwar, they said that they will charge rs 20000 for changing just the screen. The actual price of a semi hd screen of laptop today is not more than rs 4500 anywhere. So how can they quote an amount 5 times more than that. When i argued about it than they said its the final charge, either i take it or go....

Sony lcd tv. Model. Kl 32cx420. Picture not coming. Coloured vertical lines throughout coming on display.
Complaint no.: 41471818 on 19th. August. Second time booked no.
41557998 on 23rd august
And today on phone again. So far no service person came to my house

Joy sebastian
[protected]

Thiruvankulam p. O.
Thripunithura
Ernakulam
Kerala - 682305...

I have model - kdl42w900b which is got problem with power issue, since then i have registered sr[protected] they alloted with clarity service center - anna nagar chennai, initially service engineer came and confirmed problem with motherboard need to rise part order and we approved the same, they told that 4 to 5 working days for parts. But still no reply from them. Please rectify this issue asap for customer satisfaction....

I had purchased a sony 32ex550 -32 led tv on[protected] from m/s great eastern appliance pvt ltd, vide cash memo no. Rd/cm/06424/12-13 dated[protected] with a net cost of rs. 37900/-
The tv has a defective led screen detected around last month and finally it n started giving double picture and the upper pannel of the picture blinking.
Now tell me is the above tv worth rs. 38000/- is to last for only 4 years?

I...

I purchased new brand led tv, (from maharashatra electronic, SADASHIV PETH)when i checkd found demo tv provided to us, and i asked to showrrom person then told us no issue you can use, but
problem came in next month and service person came and repaired but agian this problem came after two days, and still not get any solution from sony service centre we are totaly not satisfied with sony service and product quality, and i want replace...

I am a big fan of sony product, but this time i am really disappointed with this new headphone i bought. Last year on 08/07/2016 i bought mdr-ex250ap headphones but in just 6 months i had to replace it because it stopped playing from one side. I got a new one as a replacement but in next 6 months i am facing the same problem again. Again it stopped working but now i can not do anything because 1 year warranty just expired last month.
br...

I have submitted a vaio sony laptop in your onus service center in patna after twelve days of submission of laptop i got a call from onus service center that my laptop is ready and i must receive it, exactly on the next day i visited the service center to receive my laptop but my experience was very bad as i have wait for four hours to receive my laptop because of the presence of the few staffs in the service center, each and every staff...

After complaining so many times at your service centre in patna, on 23rd aug your representative came and said hdmi is not working and charged rs. 1425.00 the problem is still continuing and we complaint to mr. Himanshu pandey customer care executive on 24th aug'17 and after that no one came to repair the set.

Contact no - [protected]
E mail id - mkp. [protected]@hotmail.com...

I am sharing my personal experience at sony service centre at haldia.

After i got transferred to haldia - a small town about 130 km away from kolkata, i was very happy to find a sony authorized centre.

On 19.6.17 i gave my sony music system for repair (Copy enclosed) as the cd/dvd chamber was not opening. The person present said they will check and inform whether they can repair and what amount i have to pay....

Good morning
I was a very proud and privileged customer of sony india. But after a recent incident and my experience with sony product and customer support service i am totally disheartened and disappointed. My annoyance with sony india is beyond any explanation and words.
I am using 80% of sony products at my home. I recently faced a problem with my sony bravia tv model no kdl-43w950d. Five days back i. E 18th aug there were...

My sony tv 40 inches bravia klv-40w562d full cost rs 53500 brought on 27/06/2017 came for repair in august 1st week. I gave a complaint and mother board was changed. It was not more than a month and a half we brought the tv and came for complaint so quickly. I want exchange of entire tv not the mother board. I don't want such low quality tv to be given to me with a change of mother board. Please provide me new tv since it's not even a month...

I purchased a sony bravia led tv (Klv -32 w56 2d in5) on 27/08/2016 from
Great eastern trading co. At baguiati, kolkata - 700059, from 21/08/2017
We are facing some problem during watching tv, a layer on screen with vertical stripes are appearing. So you are requested to send a technician to solve or repair the problem. My mobile no. [protected].

My email = [protected]@gmail.com...

Dear sir,
I brought the sony m5 mobile which is not working after that with in 8 month sony has given the replacement with sony xa ultra. I have submitted the mobile with orbit electronic, warli mumbai.

After receipt of replacement with in 3 days display was not working. Now after that there was issue with voice, now i submitted the mobile for the charging issue.

After that i just come to know that mobile...

Dear sir,

We have given the camera (Model no. Hxr nx-100) for service at calicut
Sony authorized service center, they have informed us that the mount board
Is complaint and for replacing it they have given the estimate of
Rs.21, 097/- (The estimate copy we are attaching with this)

We have got some doubt about the employees and we have checked with the
Outside technician. They...

My sony bravia 46"tv was accidentally damaged physically and led panel was broken, to get it repaired complaint was booked on sony customer care on 25 june17with complaint number 40251013, the complaint was assigned to sree balaji electronics - hyderabad (Authorized service centre). Sony service engineer (Mr ramesh) visited our home on 26 june 17 and suggested that the 46" led is discontinued and its better to buy a new tv and they would...

The live streaming of all the cricket matches on sonyliv.com is disgusting.

It stops intermittently. It will start buffering after every 5-10 seconds.

The live streaming on hotstar was way better, at least it used to buffer way less than this sonyliv.

The live streaming of all the cricket matches on sonyliv.com is disgusting.

It stops intermittently. It will start buffering...

I purchased led tv on 19.07.2017 and was installed on 20.07.2017. It stopped working since 12.08.2017 and complain was registered on 13.08.2017 vide complain no.41323176. Engineer visited on 16.08.2017 and declared that it cannot be repaired at site and has to be picked up by sony india. Till now it has not been picked up even after making several calls.
While calling the call centre on the toll free number each time (On 18th, 19th...

Iwas purchased mobile on[protected]. But
Same imei numbers showing in service center sold on march 2015. My mobile given to showroom two months over thay or not return to me, service center people saying garntee not applicble, showroom simply saying take time,
How one mobile can two times, with same imei no,
Now like to move cunsumer forum,
1. Phone damaged
2. Cheating of sale
3. They kept mobile...