Sony India Complaints & Reviews

Hi,

I have raised a request #40693733 regarding my tv display and requested for extension of warranty for 2 years (Paid rs. 12500/- already) on 14 july 20017. The product is already in warranty period when raised the complaint.

I got a call from local service center on 18 july that the display panel has been received in pune and it will be delivered and installed within 2 days.

But from 19 to...

I had raised a complaint for my sony tv bravia ex-65 model dated 25th june 2017. Service center executive come and told me panel needs to be replaced. I gave my consent and it was told to me it will be done within 15 days.
I called customer care on 8th july 2017 and i was updated that because of gst it is taking longer.
On 14th july i called one more time and was told that service center will update me with alternate solution...

I had given my sony rx 100 for repairing on 14th sept. 2016. They told me that they will require the battery along with it. I took pic of my battery and gave it to them. They told me that they will give me the estimate in a day or two. I received a call from their end saying that estimate is approx. 9k, i told them that i don't want it to get repair and i am coming to collect it on saturday they said ok. On saturday when i went to collect...

Hi,

I am here to note a complaint about the sonnat care, cmh road, indira nagar, authorised sony service center in bangalore.

I gave my sony xperia x to the service center on 08th july 2017 for the repair of my mobile camera lens which got broken. I have shown and told the customer center that my phone camera lens is broken and need to replace it. He told me that it will cost rs 2000/- for repairing and the...

Worst experience with sony device mbh20 headset. I bought 4 months back, it's working but unable to lift the call, and the light working stopped. When i am asking service engineer it's rusting in the charging place, we are unable to replace this. It's common when we wearing on hear, sweat will make rust. Worst reasons for servicing the product in sony. No repairing for this product also. Then why we want to buy this product. They have to...

Hi, i'm shalini. I gave service on 10.06.2017 and job slip no. J71420850 and in sony service center in west chord of road, industrial town, rajajinagar, banglore. I register complaint is in service centre has tv panel board problem. But in that service center they didnt gave any response of spares parts of tv. I only followup day to day that stupid service center they give any response from techinican side also. After they are telling they...

I, k. Raghu, bought sony led tv – model no.: klv-32ex330 on 28.10.2012 from e-zone, jayanagar, bangalore (Karnataka) vide invoice no.:[protected].

This was my 2nd sony tv and the earlier one was 14” small tv which is still running superb. Moreover, i am sony buff and all my other electronic gadgets are from sony like; starts from pen drive, sony experia mobile, sony mini hi fi audio system, digital camera to handycam etc.br...

Sir i had submitted my sony xperia handset model no f5122 in the service center for replacement. I just have used my mobile for a week and i notice that my phone has issue. Service center told me that my phone they had taken for replacement and it will come soon in 2-3 days. Then they said they need 15 days. They daily fool me that i will going to recive my phone in 2-3 days. But nothing happens.
My jobsheet no is - w[protected]br...

I recently bought a new phone sony xperia xa 1 so the problem is now that when i tried to call someone sometime its goes to the black screen and sometimes the call icon didn't work and i am unable to call and the next problem is that my music system voice fluctuate on going on going on the music whenever i tried calling there's also network problem the product is very unsatisfactory and i am very disgrace with the product and the services...

Hi,
I purchased this sony led tv (48w562d) on 19th may 2016. The tv started giving problems from 10th july 2017. I. E, there is no picture coming on tv, only blue screen appears when i switch on tv. I registered a complaint through sony customer care on 15th july 2017 (Request id:[protected]. The technician visited my home on 20th july 2017 and informed that the mother board has become malfunctioned due to hdmi input problem and needs...

I have brought tv on monday (17/07/2017) They said they will install the tv on next day but today is thursday and still it is not install . your service center is saying that they don't have equipment to install . so what i do plz tell me ????????????????????????
i am sending you the invoice copy also
I heard that your service is very good !! but I think I am wrong ( VERY POOR SERVICE )
So Plz do the needfull
br...

Date: july, 21 2017
Service request id: 40736091
I have raised the complain over my sony trinitron tv.. Support person complain about eletricity point and took rs 200 for consulting. I hired the electrician and found no issue with electric point. Again i called back the service person and customer care both are saying we wont support product as its old tv. And they are suggesting we have to hire local person.
My question...

I am having sony experia z3 compact mobile. Last month there was some problem with my mobile. Mobile stars switched off again and again ao i approached to sony centre yashwant plaza, indore. I submiited it on 17 june. After few days sony centre returned my mobile by saying that mobile is repaired by them. But when i left from centre, mobile had same problm as i was earlier. Mobile was not repaired by them. They just make us fool nd wasted...

The tv went out of order nearly one and half year of purchase i. E. Out of the warranty period of 1 year. Service centre has given me the estimate of rs. 10300.00 but could take my orders on[protected] due to gst issue. Means, we have not been able to watch tv for more than a month. As per the service centre information, wait period may further go up by a week or two.
Have been an ardent fan of sony for 20 years. But, now feeling down...

Dear sir, i had purchaced this led 3 yrs back just after 13 months of purchase the display had an isuue i had to change the whole display, 20 days after that the mother board had an issue i was made to change that too soon after that the remote sensor stip had an issue i was asked to change that too. Now again the tv has a problem and i have been asked to repair the dispaly again.
I dont understand what sought of product you have sold...

Product details :

Product registration code : [protected]
Model name : kdl-32ex550 in5
Serial number : 3274657
Date of purchase : 28 november 2012

1) purchased the above sony tv on 28 november 2012.
2) first complaint:- display issue, double image and flickering problem happened on[protected], and the sony service centre replaced the led panel and charged rs.13605.00on[protected].br...

Complaint id: 40142069 dated 20 jun 2017
I have purchased a sony 32w512d in mar / apr 2017 at hyderabad.

There is no picture coming on the tv since 16 june 17. I had located the warranty card and called customer care and complained on 20 june 17 with complaint id: 40142069 dated 20 jun 2017.

Same day the task was assigned to "pranak electronics, kukatpally, hyderabad within 20 minutes.

It...

I had purchased a sony z5 premium after six months i have broken my mobile led after that i had talked to official customer care number and suggest authorised dealer in kanpur named jhansi sales and service gave gave mobile for mentioned problem my cost basis after six month dealer says there is no replacement of this and this is now useless and no repairing is for that...

I had given a complaint on 26th june regarding complaint not getting attended by m/s vigneshwar associates, bengaluru for my new sony tv, bought in dec16. There was a horizontal line coming on the screen. Now further kindly know the status. A new screen was brought and the old sreen was replaced with the new one. But the tv is not functioning now. The engineer mr. Manjunath, who replaced the screen was called and he examined the tv and said...

I am pranav taksali from jaipur, rajasthan. I have bought"32" sony led full hd (Sony 32w672e-32"led) from your dealer great eastern tonk road jaipur store on 30/06/2017. Invoice no jptr/sa/1718/06331. I have seen you advertisement on 30/06/2017 at dainik bhaskar jaipur addition. There was offer up to 50 % discount. So we went there and we bought it. I have not received it and then i contact to your store now they telling to me that by mistake...