Sony India Complaints & Reviews

I ak ghosh holding the subject tv wef[protected], invoice no. 00081, recently the tv is switching on /off automatically very frequently when it is switched on. There is some problems with the power on circuits and two vertical lines are coming on the screen. Kindly do the needful to rectify those faults immediately. M-[protected], [protected]@yahoo.in...

I did not authorize a autopay option after end of the subscription period but was charged and it was without any content.

I think this is a kind of fraud. I have mail several times to [protected]@setindia.com but no reply.

Kindly look into this.

Details: email: [protected]@gmail.com
Phone: [protected]
Sony liv subscription id: 2928610

Paytm txn id: [protected]...

I purchased sony bravia led tv in 12th july 2016.. On 26th july 2017 led stopped turning on.
It has been sent to service center same day. Service center said there is problem in card and pannel.. So both need to be change. Wtf.
Sony is making third class product now.. No life of product.. Within 1 year led become garbage..
And so poor after sale service.. Today is 18th aug.. Till now i havent get back my led.....

Sir,
I have purchased sony tv n the year 2013. Around 3 months back it developed one vertical line n the display. I approached sony service, kollam. They told that u have
To change the whole display unit, nd it will take 27000 rs. I agreed with, as i had insurance. But now they say that they r going to replace the tv with kdl43w800d series. U may kindly note that my tv was 3d led 40 hx750. The model which u r offering me is...

Hi
I am using sony product since last 7 years. On 26.4.17 my tv model klv 32r422v panel replaced at asansol service centre. I have paid 10, 213 at that time as it was not on warranty. I have observed that a straight zigzag vertical line coming at the centre. I have complained on 1/7/2017 about the problem. Service centre told its problem with panel & they have ordered for new panel. After repeated follow up with customer care & service...

Dear team

Greetings!

I had purchased above mentioned model in 2012 from new delhi, paschim vihar and am a very loyal customer of sony. The problem started recently when my screen was showing half dark and half light picture. I assumed that the panel/screen had to be changed which i do not think should be an issue for company like sony to provide. Like any other customer i approached the sony centre in dehradun...

I had made a complaint of my sony bravia led during may 2017. Sony service centre, viz., a. P. Network services visited my house thrice during may-june to replace some parts, but they could not repair the set. On 21.6.2017, they took the tv to their service centre stating that some parts needs to be brought from ho. Since then i am without a tv. Whenever, i ring them, i get the same answer that the part has not been received from ho. I escalated...

Hi, i had registered a complaint with sony product after visiting couple of authorised sony service centre on the issue with the product i purchased.

I ordered a sony bluetooth headphone (Mdr - xb650bt) vis amazon on 21 march 2017. I received the product on 24th march 2017. After months of very minimal usage, i got the to see the product is damaged. My headphone was in broken condition while using it. I would like to clear...

I bought a new sony xperia xa1 on 1 june 2017, and after few days i got some problem in its touch screen, i went to the service centre they replace my device for this problem and after 12 days, i got a mobile with out seal pack, and with in 4 days i realised that it is more defective and not well fitted its feel like repaired mobile. I got 2-3 problems in this device, they cheated with me,. Again i went to service centre and complained for...

Hi, I purchased Sony LED KLV-49W672E/2017 Series. This product have problem with persistent memory, I set clock and I set different color picture mode. Once i switched off my television it will reset time and color picture mode set on default mode VIVID. I have a question with sony is user each and every time set clock time and every time he/she need to set color as per his choice. I paid for it 68000 and I am not happy with product quality,...

I purchased sony 49 inch W67E Series LED 13 aug 2017, the local agent didn't inform about product drawback, this tv have no internal memory that's why whatever color I set automatically reset after 5 min, if it's reset automatically then why tv have option to change color. tv have 3 picture mode but after 5 min automatically set on default mode with higher contrast that's irritating. Please exchange it with sony other product or refund my...

My service request id 41168128. I have been calling to company and service station of pune several times. Still today we don't get service of sony bravia led tv mother board part. I am calling to company time to time since 9 days, while the company is not responding. Still today we don't get service. Also the company not have the reason for delay in service. I am waiting for your reply. Thanking you....

I PURCHASED 24 inches SONY Led TV form caroma, Indira nagar Bangalore in last week of June 2017. it was to be wall mounted. Wall mounting of the TV was postponed by a week due to non availability of brackets of appropriate size.

Finally after a lapse of 8/10 days and repeated follow up, the TV was wall mounted using oversize brackets and it was assured that these will be replaced by appropriate size brackets which were expected...

Guys, Buying a Sony Xperia XA ultra Mobile Device is a horrible experience for me. I would give some addition to the original mail written to consumer care ( Consumer Complaint No 278522)

I have Purchased a Sony Xperia Handset in March 2017. From the day of purchase it had lots of issues, literally a defective handset i received from the dealer.

Some of the issues i faced initially as below

a)I...

Dear concern,

I am working as a sales manager in hdfc bank. I bought a sony expria.\ir was worst experience of my life. I repair it thrice from the service centre. Now again because of some fault i submit the mobile at service center and the returned after 1 week. Now the mobile is still not working properly. There is problem in the mic of the phone. My voice is not listenable to the call receiver and the speaker of the hone...

I have purchased the above mentioned television on[protected] from bismi appliances kollam kerala. Now the same is not working. Sound only. Figure is not seen. I have informed the complaint to the service centre at thiruvalla and one service personnel visit my home and after verification he informed that the liquid display is out of order and the same is not serviceble. If i pay rs. 13000/-a new 32 full hd led tv will supply by the company....

I amrit bhabasagar from sambalpur, orissa had brought a sony bravia android led tv on 09.02.2017 got some motherboard problem and i gave a complain to sony centre on 20.07.2017 my complain no is 40831013, engineers came and taken the motherboard and till now my tv is not working any more and i m not getting sevice from sony.

If it will not repair within 2 days i will go for consumer case on sony company.

Contact...

Our television was facing a problem in november last year so we called up at the service center although they took the television and repaired it in a few days the problem was still not solved. Today its 11th august 2017 and our tv has been taken thrice by those service center people because the problem keeps on occurring again and again they take the tv, keep it for 3-4 days and return it saying its fine now and this keeps on repeating after...

I have given the phone to m/s. Sharon electronics, erode (Sony service centre) on 15.7.2017 vide job no. W[protected]. Only after a gap of 25 years, your erode service centre has informed about the status of my service job that the phone could not be serviced under warranty benefit and it will incur around rs. 9, 000 for the repairs to be carried-out. Hence we expressed our inability to bear such amount and return the same vide our phone...

Hi,

This is with respect to sony – bravia klv-40w562d 101.6cm, please find below issue and details about the same:

I have purchased the sony – bravia klv-40w562d 101.6cm was on 20th oct 2016 with the cost of rs. 47, 236/- [fourty seven thousands two hundred thirty six rupees] through snap deal, find below the seller address:

Invoice number: sf5826/16-17/636

Srishtanash enterprisesbr...