SOTC — australian visitor visa

Have taken Andaman package amount- 1, 03, 000 in Jan 2019 from 23rd to 27th There was offer of cashback upto 5% but didint recieved till now . Even there is no reply from person concerned despite sharing the concern many times on mail.

SOTC — Australian visitor visa

I have booked a package for Australia in March 2019. When I enquired about that I have funds in my fixed deposit instead of savings account that were clear about it.
And after some days their executive told me that it’s better to break the fixed deposit.

When I submitted the documents at their CP Delhi branch they told me that all my documents are ok for your visa application and we will file it in 3-4 days.

When I called them after five days they told me that we are currently filing for people who are going in May 2019.

Than almost 15 days have passed and they haven’t submitted the application.

When they filed after 18 days after submitting docs to them they didn’t shared the application for review as almost all travel agents reviewed with their customers.

When the visa got refused and then I asked them to share my submitted application they didn’t provided for 3-4 days after so many reminders.

When they provided application docs were completely mismanaged.

Mr Ramesh Roy who was handling all this at that time, never provided constructive advice.

And even their sales executive gave very vague excuse that since you are working in the same company for the past eight years you haven’t provided appraisal letters that shows your growth in income.

This clearly shows that they are not bothered about their customers and also they didn’t inform me that you don’t have travel history in the past five years so it might impact your application.

And then they deduct 50000 per person.

Never go for vacation with SOTC.

Thanks,
Swapan

Even after 3 years no reply from SOTC. This shows their careless response, never make a trip with SOTC.