SOTC Complaints & Reviews

This is ramesh palan here we have been highly fed up of the kind of service that has been given to us after paying the full amount of the trip they dont have the courtesy to revert to us and give us a bill on time before juss one day of the trip they have not shared any driver details with us when we being responsible call them and ask them to call us bck they tell us that within half an hour we shall do so but they are never on their words...

We had booked a europe travel for 4 people along with a group of 28. Due to some emergency we 4 people couldn’t travel. Ss per the initial discussion with them, they had assured us to return the deposit if the visa process is not initiated. When we called them they told us once we get your replacement we will refund the amount. Now, they have already got the replacement and the group is even returning back from the tour and still they have...

Group of 6 senior citizens booked a tour of the far east from 27 march to 6 april. From day one there was problems. No meals were booked on outbound flight to malaysia. We reached kl hungry and tired and almost immediately we had go for sightseeing. Half day tour of malaysia took place at night where we hardly saw anything. Shows how badly everything was organized. Next day prog was equally unsuitable where there were mainly rides and water...

Airasia had suspended all flights flying out of mumbai after the 29th of april. There is a press release in the times of india informing that on the 18th of february. Inspite of that sotc (Harsh sharma) booked our package on the 1st of april. The package included airasia flight from mumbai to bali on the 25th of may!! They sold us a package containing flight that was not existent!! I booked with them inspite of having many other options as...

I have booked international tour with sotc, paid an advance amount of 40000 for 2 members. Unfortunately due to medical emergency i was not in a position to travel. I opted to cancel a week before the travel start date, chennai sales manager atchaya assured me that she will get at least 70 percentage refunded if i produce a valid medical certificate. I submitted the certificate as requested, now she has really changed her attitude towards...

After making many request at it office or call centre my complain has not been resolved.
And now i m moving to consumer forum against it company for my refund.
Refund of 3104/- against cancellation of indigo airlines from lucknow to pune via delhi.
Booking reference :- ijpmve
Numeric booking id:[protected]
Thanks
Regards
Dr. Rohit kumar bhadauria
[protected]...

Dear sir,

I have booked two tickets "east éurope glimpses" as guided group tour. I have been specifically guaranteed that the group members also will be from hyderabad.

As understood from intenery and as informed by sotc the visa will be arranged by sotc as a group.

After paying the advance money, now sotc informed me that i have to fend myself for the visa and pay rs 6500/- which will be adjusted...

I booked a singapore tour through sotc. They had booked a very very very bad hotel property for us, which saw before handed and notified the same to them and asked them to change it immediately. The service team of sotc said that they will change it. When we got a final tockets and confirmation details it was the same garbage hotel property “cherry loft “ in singapore. They assured that it was a good hotel and if encounted any problem...

This company trick you to book tickets to out-of country destinations by saying cheaper prices by one person and coax you to pay advance of at least 40% of ticket price, once you booked, you will be given different price list by another person and he says this is final. Later you will be given tickets in the last minute to different starting point and different destination point. Don't trust these people, i had bitter experience. Better chose...

I had travelled on european splendor departue 13 sep from delhi.

Would like to provide feedback and my horrible experience:

1. There were so many sales call at the time of enquiry but after paying booking amount, there was no proper follow up on the visa. Always i had to call and enquire and push for visa process.

2. At time of booking, i was told that money for jungfrau can be given in india also....

These people cheated us not once but twice. First when we went to europe it was suppose to be a 15 days trip starting in venice but sotc people informed us on our day of departure that our visas haven't arrived and we will join the trip two days after and they never refund the money that was lost in first 2 days next incident happened days before in singapore where we asked for five day trip but gave us only four days. We are busy professionals...

Hi,
I have had a very bad experience with sotc thane branch, maharashtra today where we have not been given clear information about the additional charges that we need to pay for our travel to singapore while using credit card.
We were told to make a part payment at the initial phase of booking and the remaining within 30 days by vasundhara in the office. We did payment for 30000 inr via credit card without any charges.br...

We have been put through lot of misery and anxious moments, when we opted for glimpses of east europe tour conducted by sotc, recently. Despite booking and paying for the tour well in advance (& repeated requests from us) they did not file the visa application till the last minute. As a consequence we were running around for my wife's visa till the last moment. These stressful moments are entirely due to the laidback approach of their sales...

I have booked for splendid europe tour with sotc on 23-03-17 and confirmed the final rate as rs. 199700/- including all govt. Taxes etc. Which i have mentioned on their voucher/consent letter, the copy of which is enclosed herewith. We are 3 persons in the family for which i have booked the tour and paid an advance of rs.1, 80, 000/- @ 60, 000/- per person by cheque on[protected]. The remaining amount was to be paid before 15 days of the...

On Europe tour with SOTC except the tour guide I had a bad experience with SOTC

1. Inspite o[censored]SP of guaranteed hotels in Premium Grand Tour of Europe . The hotel was changed from Ramada Regina to Park Hotel Du Sauvage which was pathetic and moreover the venue was changed from Engelberg to Meringen.

2. The sales people make false commitments, which they never deliver.

a) Surcharge charged which...

Sotc package of Europe was horrible. Hotels were #### and food inside the hotel including dinner and breakfast were disgusting. This is my worst trip ever in my life. Totally waste of money. All the services were poor. In Europe the tour manager Deepak khanojia was such a bad person. He does'nt take care of senior citizens. We were all bored in this trip due to trip manager deepak khanojia. The one who is travelling to europe should...

Our Recent Euro Trip – Very Bitter Experience

Dear Sir,
It is indeed very painful to inform you that the recent Europe trip organized by SOTC and team was very un-professional and pathetic. I have listed a few instances below which indicate the amount of agony our group had to undergo during the course of the tour.

We believed the assurances and promises of the local franchise Mr .P. V.Rao regarding...

We had gone to usa with sotc company last month, my departure date is 26/05/2017 from delhi, we had gone 4pax, my usa package for 10 days, my name is rakesh bajaj, my contact no is [protected], my booking no is gs17000119, sotc company executive sruti (Name) told me that we will provide you lunch in the usa package but company had not provide lunch,
After come back india i had complaint to sotc company office in caunght palace delhi,...

Sotc travel services pvt. Ltd.

Sotc travel services pvt. Ltd., worst experience, cheater company

We feel cheated by sotc, where we had paid rs.1, 20, 000 as booking amount of 2 persons for amazing europe with zermatt. Due to unavoidable circumstances we had to postpone our plans for the tour, we notified the same to mr. Sukesh kumar, sales executive, sotc ambala about 1 month prior.
They refused to return...

महोदय श्री,

में, शिल्पा शाह जो अहमदाबाद की रहीश हूँ और अहमदाबाद की कॉलेजमें प्राध्यापक हूँ | मेरे पतिभी प्राध्यापक है। हमें सामान्यत: १५ दिनकी छुट्टी मई महिनेमे ही...