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SOTC Complaints & Reviews

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Last updated Nov 21, 2023
Complaints 213
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SOTC reviews & complaints page 4

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D
Dhruvak Chokshi
from Mumbai, Maharashtra
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worst service by sotc pune

I visited dubai via sotc pimple saudagar branch. I choose sotc just considering that it's such a big organization and it will be a great and pleasant experience.
But to my surprise it's totally reverse.
Even a standalone tour operators would be better than sotc people.

There are couple of reasons behind this.
1) i paid initial amount and they book flight tickets then sotc literally forget me. Before 8...
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Y
Yasser Arfath
from Belgaum, Karnataka
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after token money

Address:Mangalore karnataka, Dakshina Kannada, Karnataka, 57501

As i have booked for group tour just two days back and i immidietly asked them to shift for customised pack. But they are saying they are going charge 15k person just for shifting.. And they are not going to share any receipt. Just for shifting from group tour to customised. Worst company and fraud company ever.. Regretting after booking it. Please some one let me know whom to contact or what to do....
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V
vimalkumarajain
from Hyderabad, Telangana
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europe tour may 16

Address:Sri Sai Residency C 306, Nallagutta MG Road, Hyderabad, Andhra Pradesh, 500003

Consumer no:[protected], booking id 1: gs19005750, date of booking: 10/05/19, booking id 2 : gs19007020, amount paid: :3, 11, 174/- for one booking, date of payment: :18/3/19, mode of payment: online, transaction ids :[protected],[protected], place:europe, the above mentioned company had offered the 4 days holiday package the tour of europe and consumer accepted the offer booked it on 10/05/19 and paid amount of 3, 11, 174/- through online,...
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D
Dr Kautilya Swaroop
from Muzaffarpur, Bihar
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they vanished after taking money

They are you acting as fraud,
No body is replying,
If they are not able to arrange my tour then plz refund my money...
I have called their customer care and asked several times for my problem but no body is responding.
They have taken 84000 rs and from that day they are not responding to my mail or call,
It has been 5 day asking their customer care and mailing them to reply.
So if this company...
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S
SOHINI PAL
from Kolkata, West Bengal
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worst tour arranged by sotc

We had family trip to ladakh with sotc. No travel guide manager was provided to us. The driver was careless and kept talking over phone while driving. Also the driver did not know our itinerary at all, every time we had to guide him about the same. The food was very average and all day the same boring food was provided. The cost of camel safari was not provided by sotc although it was supposed to be sponsored by them, and no bonfire was arranged...
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A
arjunkmr72
from Delhi, Delhi
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travel trip

Hi,

Guys don't plan your vacation trip through sotc and specially banglore, they know only one thing that how to ruin someone's trip. I was planing to travel to dubai in march 2019 and they took 2 months to book each and everything i. E. Flight and hotel, and my trip was held in may 2019 instead in march and the service was disaster. Earlier they book flight as per their own without customer permission and when airline have...
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B
Baksimohit
from Kolkata, West Bengal
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poor travel services

Address:Mumbai, Kolkata, West Bengal, 700161
Website:SOTC

Extremely poor, unprofessional uncourteous and i'll mannered dealing of the staffs including branch and zonal heads at salt lake, kolkata. Very keen to get the entire payments but once, the full payment is made, they are not bothered to listen to the problems /issues of the people undertaking the package tours. Same comments are applicable to the tour manager. All most all the people who accompanied us from india have the same views. Everywhere,...
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U
ursash2000
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sharing my experience

I am writing my experience so it can help others especially folks who plan from India with an agent who they meet online/ad’s/local branch.
I would like to say that dealing with SOTC initially was very pleasing i.e. going back and forth with prices, packages and all that... after the initially payment (‘so called token amount’)..We realized that their whole intent and agenda was to just force the customers to go on the trip....
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A
Ajsarda
from Mumbai, Maharashtra
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worst management and communication

Website:Sotc. in

The worst company to travel with is sotc. I booked trip for my parents and the management, communication and feedback by the sotc team was worst. No service. Delay in replies. We have to call again n again to take feedbacks. Pathetic service and worst management. Don't travel with this company. It's better to consider other ours like kesari, heena, thomas cook...
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A
anita jetley
from Noida, Uttar Pradesh
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tour companies negligence

Address:Connaught place, New Delhi, Delhi

Sotc booked wrong flights for me and my husband due to which we were at an international airport for 3 days without our baggage. Moreover they overcharged from us. We had a very horrible experience for spending 3 night s at the airport due to the negligence of sotc.

We tried to contact them
Many times no one picked up the phone last day they attended us. Why they took money from us if we had to spend our own...
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H
hari n.m
from Bengaluru, Karnataka
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demanding extra for mistakes made by them

Hi,
In March 2019 I got a written quote for a tour to Sweden for 3 persons to travel to Stockholm and proceed to Falun by train.
Your quote was for INR 323190/-
Including railway.
You confirmed all details and asked for payment and Rs. 255000/- was paid in March itself for the tour from 24 th June to 27th june.
In the first week of June they said they could not book the train tickets from Stockholm to...
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P
Pavithra Jayakumar
from Chennai, Tamil Nadu
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worst hotels in the name of budget tour

Address:Chennai, Tamil Nadu
Website:SOTC Nungambakkam, Chennai

We had a worst experience in picking up Great Britain package for 7 nights 8 days in the month May 14 2019.

This was our 3rd trip planned with SOTC. Every time we book for an international group tour either something would go wrong in the beginning or after landing in the tour, but we get convinced by the hotels they provide in the group tour but this time even that did not happen.

They are very smart in giving...
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C
from Coimbatore, Tamil Nadu
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bad service

We were given documents to produce at VFS visa application centre and when we produced them there we were told that my wife's documents are there but mine was not there. I had to telephone SOTC Coimbatore and got the documents by e-mail and got them printed by paying Rs 280 from my pocket.
I reported this matter to their customer care asking them to refund the amount but there has been no response.
Our tour commences on 30 Jul...
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D
dagasachin
from Hyderabad, Telangana
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my travel to singapore

Address:Hyderabad, Telangana, 500016

COMPLAINT AGAINST – SOTC TRAVEL LIMITED

FROM;
DR DAGA SACHIN V
HEAD HPB & LIVER TRANSPLANT SURGEON
MAXCURE HOSPITAL
HYDERABAD

We were planning for holiday for Singapore so we started online search. During which we enquired on SOTC for Singapore package trip. We got a call from Mr. Harshit Odedra. He took details from us regarding travel and as per our request he Said will customize...
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S
Swapan Deep
from New Delhi, Delhi
May 13, 2022
This thread was updated on May 13, 2022
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australian visitor visa

I have booked a package for Australia in March 2019. When I enquired about that I have funds in my fixed deposit instead of savings account that were clear about it.
And after some days their executive told me that it’s better to break the fixed deposit.

When I submitted the documents at their CP Delhi branch they told me that all my documents are ok for your visa application and we will file it in 3-4 days.
br...
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V
vivekluthra
from Delhi, Delhi
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had booked a european splendor tour

The feedback from the company was worst to mention.
The tickets were received 3 days prior to the departure.
Forcefully rs1940 per person was charged on account of sur charge whereas this was not paid by any of the 48 travelers who traveled with us.
The booking of the package was done in feb but in march the company came out with better offers.
The hotel provided in florence was worst. Not even 2 star with iron...
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K
Kalpeshprajapati
from Surat, Gujarat
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worst service given on tour of austria and switzerland

Address:VALSD, Valsad, Gujarat, 396001

I am kalpesh prajapati as businessman.

Sotc give the worst service at both place dinner is worst not even any animal eat this type of food given.

And guide tour is pay more in jungfraujoch because i have twin daughter age is 12 running and they say she is adult so i paid 130 euro of each and other day i want mt. Titlis they have given the 2 ticket for adult and 2 ticket for child so this time my daughter is child...
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L
Lalithkrishnaswamy
from Tenkasi, Tamil Nadu
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no refund on cancellation

Address:NanaNani home phase III Dhaliyur

As i did not have a room partner i was unable to undertake the bhutan tour i informed your office more than a month before the trip i was told that no money is refundable as it was a group booking i also understand that a premium tour to bhutan costs only rs 50000/- whereas a group booking charges were rs 51500/-
I understand that your office has refunded nearly 50% of the trip amount to one mrs. Bhuvana who happened to cancel the...
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A
ajinkya nandanpawar
from Mumbai, Maharashtra
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didn't get the amount back in full

Address:Mumbai City, Maharashtra

I had booked a glimpses of europe tour of 15 days which was schedules to depart on 24th of april 2019, then the tour got cancelled because of jet airways shutdown. I paid 4, 08, 000 for 2 people and i got back only 3, 63, 561 and they didn't gave reason why they cut 44000. I should get back my amount in full as the tour is cancelled by them. I was promised by mr. Nazish naik that only 20000rs will be cut as visa application charges and rest...
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S
sadhana gupta
from Patna, Bihar
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unnecessary deductions from booking amount

Address:801503

We a family of four members, suresh chandra, sadhana, shashank and swarnima gupta booked a holiday package eur 320, european splendor beginning 31 may 2019 from bangalore. Booking id gs19004871 and gs 19004824. Our visa as a family were not processed by the company. Suresh and sadhana in mumbai. Shashank and swarnima visa processed in bangalore and not given. Now perforce they have to drop out of the tour with great pain to us. Now when we...
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