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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

www.sbpdcl.in

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Updated: May 31, 2025

Complaints 666

Resolved

17

Unresolved

649

Bad 😕 It seems that South Bihar Power Distribution Company [SBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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South Bihar Power Distribution Company [SBPDCL] reviews & complaints page 20

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Address: Patna

My customer ID is[protected], Kankarbagh Dn, Patna . On 08/06/2019 I was trying online payment of my bill of Rs 741.00 from my PNB bank account but there was some transaction problem. Then I made the payment from HDFC bank account. After some time the PNB bank transaction was also done. Thus there was a double payment of Rs 741.
Kindly confirm that extra Rs 741 has bee kept in my account as advance deposit.If not what are the other options available ?
Your early reply at my email address [protected]@ gmail.com will be highly appreciated.

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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Address: GANGA VIHAR COLONY ZERO MILE, NEAR MAHANT BABA STHAN, Bhagalpur, Bihar, 812001

Today one executive came from sbpdcl for meter reading, and he is saying that the meter is defective you have to replace it from the department.
But he charged more than actual reading by saying that it will be calculated on average basis i.e 434 unit.
My question is that when i click a picture than the meter show 32654.7 and previous reading and previous reading was 32266 than it comes to 388 unit which is less than 434 by 46 unit.
How i will get adjusted with this extra 46 unit charged by your side

+2 photos

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Address: Nawada bihar, behind honda show room near sankat mochan mandir, 805110

We are belongs to town area nawada town ward no. 2, why have to changed our transformer feeder connection,
I face power cut problems 9to10 times daily about 4 hours daily. We live at town area, so please take action, near nawada block office ramnagar sankat mochan mandir, behind honda show room. When i call customer care services nawada during power cut he said you all are belongs to rural area so your power cut but we are not belongs to rural area ita nawada town ward number 2

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

May 31, 2019

Updated by Bermi Why our transformer feeder have to changed while we live nawada Town ward no 2

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Address: Hanuman pandey gali, besides shiv chai shop, azadnagar, ward no. 2, bhabua, District - kaimur, bihar, Kaimur, Bihar, 821101

Good day sir,

Please note that residents of hanuman pandey gali, in ward no. 2, azadnagar, bhabua, kaimur are taking electricity supply by using hooks on uninsulated phase wires as there is no pole with supply box in front of the gali nor there is any network of insulated wires in the gali.
Due to loose connections through hook system, the electricity supply to all houses in the gali got disturbed every now and then. There are more than 25 houses, which are forced to take the electricity supply in this manner.
All the electrical connections in the gali are legal and everyone is depositing thousands of rupees against the electricity bill.
You are requested to give the electric supply through fixed connections or fix our loose connections and provide insulated wires supply in the gali.

Thanks and best regards
Kamlesh

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Address: SBPDCL, Kadamkuan, Patna, Patna, Bihar, 800001

Website: New Connection

I, Sri Jitender Kumar Singh, Flat No. 102, Omraj Apartment, Jamal Road, Patna applied for a new connection (DS-IID/1 Phase/3.00 KW) on 8th December 2017 and a sum of Rs. 2875.00 (Application Fee 75.00 + Security deposit 2400.00 + Supervision Charges 400.00) was deposited vide your receipt no. KAD[protected]N0003 date 08/12/2017.

I regret to inform you that as of date new connection not been installed.

Please do the needful at the earliest.

Jitender Kumar Singh
Cell # [protected]

+1 photos

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

Jun 10, 2019

Updated by NKS_1948 Dear Sir

I regret to inform you that as of date no action is been taken in regard to my complaint dated 30.05.2019.

Please let me know the factual status.

Jitender Kumar Singh

Jun 15, 2019

Updated by NKS_1948 Dear Sir

I wish to draw your attention to the fact that as of date no action is been taken to resolve my case which is lying pending since 08/12/2017.

Please do the needful at your earliest

Jitender Kumar Singh.

Jul 01, 2019

Updated by NKS_1948 Dear Sir

Fail to understand why the department is keeping silence on such a vital long pending issue.

Jitender Kumar Singh

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A

Amit1234@123

from Patna, Bihar

Jun 5, 2019

Sir,
Most humbely and respectively i beg to say that my name is Rameshwar singh. And consumers id is[protected].in night meter has take a short circuit amd blow due to very high voltage.
So i request u to change my meter.
Your consumer
Rameshwar singh
Consumer is[protected]

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Address: vill-moanpur doghra, p.o bahpura, p.s bihta patna bihar, bahpura bihta marg near katun factory doghra, Patna, Bihar, 801103

Cable ka wire lagane hetu hamare gaon mohanpur doghra jo ki vishambharpur bihta ke bagal mein hai mein bijli ka wire bahut zyada kharab hai jab tab gir jata hai bijli bhi saare gaon mein bahut kharab rahti h transformer mein bhi bahut dikkat hai na line cut karne wala hai n dena wala ham log chanda kar ke bijli sahi karwate h aur bijli bill dene aata hai isko kahte bhi h koi sunwai nhi hoti hai bijli ka bill bhi saare log jama karte hai phir bhi itni dikkat hai ki kya kha jaye aapse anurodh h ki jald se jald wire badalne aur transformer thik karne ki kripa karen

+3 photos

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Sohail sameer

from Rafiganj, Bihar

Jun 5, 2019

South chetra ka light hamesha disturb rehta hai itna garmi me v light ni derha raat me sahi se kucha samasya ka samadhan Kare please...

H

hinduwadi naveen singh

from Mumbai, Maharashtra

Jun 5, 2019

Electricity cut jata hai to 5 hour bad aaya hai .24hour me 6 hour hi electricity rahata hai .

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Address: NASRIGANJ/2243 : NASRIGANJ/22431

Website: sbpdcl.co.in

Dear sir mai hansaraj devi
Vill-mangrawan, tola-mangrawan,
Panch-mangrawan,
Block : nasriganj, [protected]
Subject : may 2019 ka bill avi tak nahi aaya hai

Sir
We are request to you please display or sent your hard copy bill to be proper time on monthly basis. We are submitted minimum amount proper time

Sir
Consumer id :[protected]

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R

Rishu&Banku

from Gurgaon, Haryana

May 30, 2019

My domestic connection of Meter No. [protected] may please be disconnected with immediate effect as at present I am living in Gurugram Haryana. Outstanding dues if any will be paid on line.

C

conomicnewsbirendra singh

from Patna, Bihar

May 31, 2019

My consumer ID is: [protected] . Power is not coming on my house from pole due to carbon. I regularly pay my bills. Please take action.

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Address: Jaipal Bhawan Prithivipur Chiryatand Lane Number-1, 1, Patna, Bihar, 800001

Sir,
With due respect i want to state that i deepak kumar, sbpdcl consumer id:[protected] want to disconnect meter connection at (Jaipal bhawan prithivipur chiryatand lane number-1, patna-800001.) as we are shifting to (Ashiana, patna-800025)

So, i request you to disconnect the meter connection for the above mentioned consumer i'd.

Thank you,
(Deepak kumar)

Consumer i'd:[protected].

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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Address: Shridhar Mishra,Rani talab,Fatehpur, 813210

Sir,
My name is shashidhar mishra. I have a electricity connection from south bihar electricity board with consumer number is[protected]. My monthly consumption is very low but bill is very high. I think there is some mistake in the electricity bile for aprail may month. Kindly watch over my issue so i will pay may correct electricity charges.

Thank you

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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M

Meena mansion

from Mumbai, Maharashtra

May 28, 2019

I am from dadarmandi gulzarbagh ..i'm having a problem of voltage fluctuation ..my consumer no.[protected]...i have also complained it yesterday.. complaint no.[protected]..n it hasn't been resolved till now .

Meena mansion's reply, May 18, 2019

I'm writing it again ...i want to say that i'm having a problem of voltage fluctuation from last week i have already complained once n no action was taken for it..my consumer no.is 010104415665..n my earlier complaint no.is 001003144285..i really want to you to have a look on this n please solve it asap we are having problems in this summer with low voltage ..waiting for your answer (+ve)

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Address: Janaki Kunj, Janakpuri Colony,Gola Road, Danapur Patna, 801503

Sir, i am a consumer in danapur division, digha sub division, patna. My consumer number is[protected] address janki kunj, janakpuri colony gola road danapur patna. I received exssesive electric bill in may 2019. Please verify the meter installed at my house. I think meter installed at my house has some defective and showing exsses unit. So please send technical staff to chek installed meter or replace if necessary.

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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P

[email protected]

from Mumbai, Maharashtra

May 27, 2019

Dear
Sir,
pramod yadav
district-banka,
anchal-chandan
panchayat-dhanuwasar
village-alkosia
se bilom krta hu sir humare yaha Electric line dene me bahut problem kar raha hai
humare gaon me Electric ko lekar pareshani jhelna par raha hai
Aur raat ke samay bhi line thik se nahi milta hai

[email protected]'s reply, May 21, 2019

Line dene me problem krta hai sir

R

ravi_p_singh

from Madhipura, Bihar

May 28, 2019

There is no electricity in our whole appartment as one of the meter faced a short circuit and no one is doing anything.I would be very thankful If you would look in this matter.

My Phone No. [protected]

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Address: Bishay post Manikpur p.s Tarapur, Munger, Bihar, 813221

Sir,
I'm raju kumar. I'm saying that my area transformer hand o[censored]p and down was broken since 15 days and no one come to repair it. If any situation will come after that we are not able to do anything quickly.
My address:-village:-bishay subdivision:-tarapur division:-munger.
Sir, humble request from you please send a mistri to repair immediately

+1 videos

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Address: 802112

Sir ji hamare gaon chakki nauranga shahpur bhojpur gram panchayat prasauda jo ki bihea power house ke antragat aata hai near damodarpur village sir hamare gaon me bijli ka bahut bura haal hai kabhi bijli cut jaye to 3 se 4 din tak nahi aati aur bill har mahine aata hai voltage to 150 ke paar aaj tak nahi gaya aaj bhi subah se lite nahi hai kripya is par aaplog dhyan de aur bihea power house ki thoda tight kare ki wo thoda gaon par bhi dhyan de

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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B

Bhagalpur_news

from Darbhanga, Bihar

May 27, 2019

Hello. This is to bring into notice that in our society, tampering of meter is taking place. To avoid billing, wire of meter has been cut please find enclosed image. Apparently he is working with Bihar police.

House address :
JW10, RD 5, Sushil Kumar Singh, Vastu vihar phase 1, road no 5, baijani, bhagalpur, bihar 812005.

long days power cut problem - Comment #3443401 - Image #0

M

Mkapri

from Jasidih, Jharkhand

May 28, 2019

Sir
With due respect I say that I m your valuable customer from year 2010 my consumer Id is [protected] but still my connection is not made by u some how I connected the wire from the nearest pole through dig the Bamboo it is not safe and secure. I request pl give me proper connection.

With regards

Asha Kapri

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Address: vill + p.o :- tejbigha, p.s:- kako, near vill. hati, Jehanabad, Bihar, 804420

I have got a very high electricity bill even when no one has came for meter reading. When i visited the sbpdcl office they suggested me to increase the load of my meter without hearing to my complaint. I got a bill of rs.4286 for 390 kw usage. I am not getting what to do now. Meter reader has not came since meter installation. Plzzz somebody help me getting out of this as soon as possible.

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Address: 800013

My above meter is not working since last three months and i am getting average bill every month.
Meter reading of previous and current month always shown on my bill is same that is 9778.
It is worth to mention here that i am a senior citizen and i do not stay regularly in this place where this meter is fixed.
So please look into the matter and rectify my bill in coming months and meter also.
Thanking
Satyendra kumar ca no[protected]

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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H

harendra.9234

from Noida, Uttar Pradesh

May 24, 2019

Dear Sir, I was applied for a new connection, dated-08.01.19, my new connection receipt no. is, KHE[protected]N0004, but no any person coming for meeter fix.
Thanks
Harendra Kumar
Mob- [protected]

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Address: Khaugal sub division, Patna, Bihar

I have applied for the electricity connection in Khagaul DS office of south Bihar power distribution company on 30.04.19 but energy connection has still not been provided. Our Receipt no.KGL[protected]N0004 dated 30.04.19 & have paid Rs.1361/- as fee for providing connection.
Please look into & take n/a.
Note: Receipt attached.

With thanks
Sanjay Kumar Singh

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Address: indira nagr road no 9 postal park, Patna, Bihar, 800001

Since last 2 year the problem of this area transfermer was same at summer time always in the mid night the 1 phase supply is shorr or cut but there is no any solution's regarding this problem. All the members of the electricity boad of karbighaiya know the problem well even je also bt they are not taking this as seriously. Even the service providers (Night man incharge) talks very rudely nd said what will i do it will we maintained tomorrow morning. How long this things will happen to us at daily night we are requesting you pls help us regarding this maater

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Address: Po+ps sasaram, Rohtas, Bihar, 821115

Sir, mere gaw ka bijli ka taar bbahut jarjar or purana ho gya h jiske karen aaye taar tute ke gir jata h jis ke chale garmi me hum log ko bahut paresani uthani padti h.
1 month pahle hum ne vibhag ko taar badle ne ke liye aawedan diya tha per vibhag ki or se koi karwaye hi ki gaye.
Aap se anurodh h ki taar ko badale k liye aadesh diya jaye.
Ranjit kumar
Vill dhanpurwa

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Address: Patna, Bihar, 800014

Dear sbpdc, as responsible citizen and consumer of your board i'm complaining you that i have strong doubt that, there is a house in my area and people of this house using two kind of illegal electricity connection. So this is my request to you to plz have a casual raid or inspection in this area.
Address be like:- khajpura near samuday bhawan: mukesh

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Address: gram jhitti,thana sangrampur,jila munger,bihar

This is my second complaint regarding this matter i have been receiving minimum bill charges from last year my total unit till date is 60 unit only but my current bill amount is 2416.00 so i request you to please solve this issues as early as possible so i can pay my bill on time i am looking for your early response in this matter.
Thanking you
Name:-virender kurmar sharma
Ca:[protected]
Thana:-sangrampur
Village:-jhitti

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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P

Prince Kumar Prabhakar

from Delhi, Delhi

May 16, 2019

It's summer time and company should provide lights in more numbers of hours for day and night. But they don't even provide for 12 hours whereas possible they should provide the light in main city for minimum 22 hours . Sir please take a strict decision towards it .

S

shahnawaz9934

from Mumbai, Maharashtra

May 16, 2019

Power cut from 1 hours and not any response from office already completed 2 3 time but no response please fix this problems fast and tack so strict action to office staff.

K

Kashi Nath Saw

from Patna, Bihar

May 21, 2019

कल दिनांक 03/05/2019 को बरसात होने के बाद से बिजली सप्लाई बंद हो गया है। कृपया जल्द ठीक करे।

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Address: Bhikhana Pahari, saidpur road, Patna, Bihar, 800004

There is low voltage from last 4days . I had made an complain in electricity office 2 days back . As they send some people but they are not doing there work and delaying it. They are saying the supply is less. As i requested to change the phase they are giving excuse and not taking any action as i had requested many times. The voltage is not enough not I am having very trouble ....

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