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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Updated: Jul 23, 2025
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 38

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S
Sitha Kesavan
from Hyderabad, Telangana
Jun 20, 2019
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Address: 500032

Hi sir/ Madam,

I regularly pay the Electricity bill through paytm. Last month I payed the bill on May 16 th through payTM and the amount mentioned was Rs. 5626. After 2 days I received the bill and it was mentioned Rs.5369. There is a difference of Rs .255.
Every time I pay the Electricity bill, the bill amount and the amount mentioned in paytm shows the same. This type of mistake has happened only last month.
I kindly request to you look into this matter.

Thank you
Regards
K Sitha
Unique service no.[protected]
Sc no. [protected]
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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    Shweta82
    from Pune, Maharashtra
    Jun 19, 2019
    Resolved
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    Resolved

    Address: Plot no. 5, sy NO. 16, Rasoolpura-500003, Hyderabad, (Telangana), Hyderabad, Andhra Pradesh, 500003

    I would like to raise a concern on current electricity bill generated on[protected] for the SC no.BZ075939. meter reading was read wrong and it's coming unreasonably high upto Rs 9000( reading is 1100 unit and it's higher then common area of building ) we have never utilised this much electricity. Form last 6years our electricity bill never reached above Rs 800.
    Please find attached the bill.
    Kindly check and revert on priority.

    Regards
    +1 photos
    Jul 21, 2019
    Complaint marked as Resolved 
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2019
    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
    Dear Consumer,

    As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/Gymkhana [protected] in this regard.

    Regards,
    TSSPDCL
    From past 7days + there is no current in Nizampet Balaji colony area . In night time they are taking out power for more than 3+ hours how kids and old people will survive, your executives give info fuse was off, from past 7days daily fuse is getting off, on priority take this issue and need permanent resolution
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      C
      chandrakanth_uttara
      from Hyderabad, Telangana
      Jun 19, 2019
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      Address: 1-85,Kismathpur, Rangareddy, Andhra Pradesh, 500030

      My Bill with S No:[protected] and USC No:[protected]. But while Login with USC No is displaying result as Invalid USC No.
      I used Know your Unique Service No page and My Connection USc NO is assigned to some one else. Kindly find the attached pics showing my May 2019 Bill and wrong USNo pics.I guess this is due to bcoz I submitted Sale Deed(with Gazeted Signs) and Required Documents for Name Correction before 2-3 months back.Hence Data Entry is done wrong by Employees while updating. Hence Kindly please quickly resolve the issue so that i can pay the bill online quickly before due date and also please look into name Correction on the bill.
      +2 photos
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
      Jun 19, 2019
      Updated by chandrakanth_uttara
      I Just logged in and now the details are showing Correctly and able to pay the bill online.Kindly please also look into Name Correction for which i Submitted the Documents.
      I already submitted required documents 3rd time for Corrections. My query is the TSSPDCL employees will not give any Acknowledgement while recieving any Documents for the corrections.
      Kindly please provide me the Status about Name Correction.
      Hello sir need to stop my bill because no one is staying in our house on first floor shalibanda near to pistahouse kindly do some favour contact person [protected]
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        R
        Ravinder Raparthi
        from Kolkata, West Bengal
        Jun 17, 2019
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        Address: BoraBanda, 500018

        Hi,

        This month bill (May-2019), I received total Bill of Rupees 565.00.

        but we are not using even single unit. So we are expecting minimum Bill amount around 85 rupees .

        So Please re check the meter reading once again and generate minimum bill for this month.

        Thanks and Regards,
        MANISH KUMAR SHARMA, (RAVINDER )
        Unique service Number:[protected]
        Service Number : SZ122476
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
        Raised complaint ( CC[protected] With TSSPDCL for double payment made for may month.got
        Call from customer and informed payment update requested to pay pending amount. When i see bill its not reflected tried to call back no response . Ticket was closed. Without fixing the issue.

        wrong billing for month of may-2019(bill generated on 8-june-2019)- - Comment #3464189 - Image #0
        wrong billing for month of may-2019(bill generated on 8-june-2019)- - Comment #3464189 - Image #1
        wrong billing for month of may-2019(bill generated on 8-june-2019)- - Comment #3464189 - Image #2
        Dear Sir I am K.Venkateswara Raju.USC number[protected] Service number[protected], Sir I am paid power bill two times,[protected], Rs/- 3112&[protected] Rs/-3118, this month billJune it will not be reflected, Sir please kindly give me reply what am I do

        With Warm regards,
        K.Venkateswara Raju
        USC number[protected]
        Service number[protected]
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          R
          from Hyderabad, Telangana
          Jun 14, 2019
          Resolved
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          Resolved

          Address: Masidbanda, Kondapur, Hyderabad, Andhra Pradesh, 500084

          Dear Team,
          I have paid the Electricity bill through Airtel payments bank and the money has been deducted. But the due amount is still there unpaid. When i enquired about that to airtel, they informed that the transaction was successful and asked to contact the electricity authority. Please find the details below and request to look into this ASAP.

          Transaction Id:[protected].
          USC:[protected]
          Payment date: June 12, 2019
          Payment amout : Rs. 1359.00

          Awaiting your response at the earliest.

          Regards
          Shailender Reddy
          Jul 20, 2019
          Complaint marked as Resolved 
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2019
          Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
          Dear Consumer,

          Your payment is credited to TSSPDCL account, It will be updated within 2-3 working days.

          Regards,
          TSSPDCL
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            M
            Madkee3
            from Hyderabad, Telangana
            Jun 14, 2019
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            Address: 500033

            Respected Individual,

            I would like to raise my concern on the current electricity bill generated on 10/06/2019 for the USC no[protected] and SC no- A9006015. The reading was read wrong and hence the amount generated was according to the reading. I hereby request you to check the reading and resolve the issue. I would also like to inform you that this is not the first time. Kindly check!
            +2 photos
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
            Hi,

            Am getting double bill with malfunction of meter with SC No:[protected].

            This is the third time am getting double bill.

            I called respective AE and he is telling that it's the usage and meter issue.

            Please provide me the proper reason to resolve the issue.

            Thanks,
            Bathin
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              K
              Krishna Ethiraj
              from Chennai, Tamil Nadu
              Jun 13, 2019
              Resolved
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              Resolved

              Address: Plot no 10-247/B. Meenakshi Estates, 500055

              Dear Sir/Madam,

              I wish to raise concerns on our electricity bill dated 11/6/2019 calculated wrongly for USC:[protected]; S No.[protected] by the technician for May 2019. Address 10-247/B, Meenakshi Estates, Jeedimetla Village, Kompally.

              My wife and daughter were in Pune for the whole month due to kids holidays and I was abroad for 2 weeks on official work. House was locked and it was shocking to see the bill of Rs. 5408.00 for the period 08/05/19 to 11/06/19.

              My wife asked the technician and he mentioned that the meter is not working and he has to take the average and give electricity bill for last one month. We can provide the flight tickets as proof being out of station. To our surprise until last month meter was working well.

              My wife returned from Pune on 1st June & I returned on 7th June. Just for one week we have been charged around Rs. 5408.00 as electricity bill.

              Request you to help us and resolve this issue as for almost whole of month we were out of statio and such high current bill has been given. Even on bill it shows meter reading start & end as 49486

              Anticipating to hear from you as 25th June is the last day for paying the current bill. Request you to resolve this issue ASAP

              Thanks

              Regards,
              Krishna
              Jul 16, 2019
              Complaint marked as Resolved 
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2019
              Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
              Dear consumer,

              As per our records it is clear that bill was issued with meter struck up status. The meter will be replace by the department only at free cost For more details pl contact concerned AE/Op/Kompally [protected] in this regards

              Regards,
              Customer Service,
              TSSPDCL
              Jun 26, 2019
              Updated by Krishna Ethiraj
              Dear Sir & Madam,

              As instructed by you, I & my wife personally went first to the Jeedimetla Power Station office, Behind Gandhi statue in Subhash Nagar, Jeedimatla village. They directed me to the AE/OP/Kompally near Cine planet.

              Personally went and explained our electricity bill concerns in detail to the officer by they refused to consider. They straight away refused to consider that we were out on summer vacation for one month. AE office advised that we have to pay the complete bill of Rs. 5408 as it is average of previous months. If noone is at home and meter got stuck it not their problem.

              In last 11 years we have never defaulted even on a single electricity bill & payed regularly for the usage.

              We explained that copy our flight tickets out of Hyderabad and coming in will be produced with dates proving noone was there at home. Request to consider basic fare for the month which we will pay, but AE, Kompally refused to consider. Kindly suggest a way to resolve this please.

              Thanks,

              Regards,
              Krishna
              [protected]
              Jun 26, 2019
              Updated by Krishna Ethiraj
              Sir,

              AE Kompally office also told that if we don''t pay immediately, they will disconnect our home electricity connection. Request you to help us resolve ASAP to have continuity of power.

              Thanks

              Regards,
              Krishna
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                A
                anjan reddy
                from Hyderabad, Telangana
                Jun 12, 2019
                Resolved
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                Address: hyderabad,kamMaguda, 227000475

                Respected sir,

                We get double bill due to ACD . so please explain about acd and why it is getting for us.we get only first that to this month so please take action on it.
                sno:[protected]
                area code:2270
                usc:[protected]
                address:turkyamjal
                kammaguda, navabharath colony
                Hyderabad
                telangana
                plot no:99 and 100
                please give us respose fast because we get double current bill
                THANKYOU
                Jul 14, 2019
                Complaint marked as Resolved 
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                Verified Support
                Jun 13, 2019
                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                Dear Consumer,

                ACD amount is Annual Consumption Deposit unit which will be levied for all category II, category III services based on annual consumption for more query you may contact AE/Op/Turkyamjal [protected] in this regard.

                Regards,
                Customer Service,
                TSSPDCL
                Hello TSSPDCL team - Please note my USC #[protected] and S NO AZ077236. My latest electricity bill shows ZERO units consumption, I suspect this is due to faulty meter. Can you please look into this issue urgently?

                Regards,
                David John
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                  D
                  deccan colleges
                  from Nellore, Andhra Pradesh
                  Jun 12, 2019
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                  Address: Plot no 18, rajivshetty nagar, karmanghat, hyderabad, Hyderabad, Telangana, 500072

                  My service no is[protected] and Usc no is[protected]. I have been constantly paying My monthly bill inspite of that our billing lineman taken total 2 months units for month of April 2019 billing, eventhogh I paid my march month consumption bill through online that entry also not updated in Tsspdcl website. After that I visited my local champapet ERO to complain about this but they are responding very rudely further they made corrections in tsspdcl website in their favor. Evenafter showing my payment proofs they have not solved my issue till now. Also our lineman came to bill this month that is on 11th june after 34 days for billing because of that units and amount also increased. Please resolve my issue and take necessary action so that these kind of blunders should not be repeated again by champapet Ero staff.
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                  Hello Sir
                  I am balakrishna resident of plot no 333, Srujanalakshminagar colony, Patelguda village, Hyderabad. Iam getting commercial or non domestic electricity bill instead of domestic. Please convert it to domestic one since my house is completely residential..
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                    S
                    Sandipto Sanyal
                    from Hyderabad, Telangana
                    Jun 12, 2019
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                    Address: Flat 305 Arca Sarovar Gachibowli Indiranagar, Hyderabad, Andhra Pradesh, 500032

                    USIC:[protected]
                    We are receiving unexpectedly high bills for the consumption made. We have lodged a complaint thru TSSPDCL website vide complaint#[protected]. We are requesting to send some executive to inspect the meter and also check for suspected hooking.

                    We are ready to pay the consultatio charges if required and needs to be fixed very soon. The flat only has some tubelights, fans, refrigerator. Units consmption is showing 580+ which is too high given the type of gadgets present.
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                      A
                      AfreenFathima
                      from Hyderabad, Telangana
                      Jun 12, 2019
                      Resolved
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                      Resolved

                      Address: Sanathnagar, 109 B block, Endeco Alladin County, Hyderabad, Andhra Pradesh, 500018

                      Sir,

                      I have paid the electricity bill twice for month of May 2019 of amount Rs.1819/- . The payment was done online .., once through the PayZapp as dated on 10th May 2019 and second time through autopay by my bank (HDFC) for the same amount on the date 20th May 2019. I have attached the bank statement for the amount deducted twice from my bank account below.

                      Kindly do the needful and adjust the excess amount to the present month of June 2019

                      USC No.[protected]
                      +1 photos
                      Aug 3, 2019
                      Complaint marked as Resolved 
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 17, 2019
                      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                      Dear Consumer,

                      Your excess amount of Rs 1819/- adjusted, you need to pay the balance amount of Rs 1124/-, please pay at nearest TSSPDCL bill counter (or) ERO SanathNagar as part payment are not accepted through any online modes, please see the consumer details attached below.

                      Regards,
                      TSSPDCL
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                        S
                        Shiva19
                        from Vijayawada, Andhra Pradesh
                        Jun 11, 2019
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                        Address: Hyderabad, Telangana, 500003

                        On Friday late hours due to heavy rain power got disconnected, we gave complaint at near by power station at clock tower secunderabad on same day he came checked that service wire got broken, I got the new service wire same day i.e on Saturday and informed them till now i.e Tuesday evening there is no response from the board even though of continuous follow ups .
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                        Jun 15, 2019
                        Updated by Shiva19
                        Still there is no response from the department even conatcted AE but there is no concern to resolve the issue
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                          T
                          ttinku
                          from Delhi, Delhi
                          Jun 10, 2019
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                          Address: chengicherla ,ERO keesara, Hyderabad, Andhra Pradesh, 500092

                          Sir tsspdcl,

                          sir, I have paid the current bill of may 2019 twice through online, but it doesn't get reflected on your website .so, I thought it might be the online issue and I have paid the bill through mee seva the next day and after 1 week the money got reflected to your website . so, sir please help me to handle this situation and adjust that money to this month bill(i.e) June 2019
                          +1 photos
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                          spdcl,

                          sir, I have paid the current bill of may 2019 twice through online, but it doesn't get reflected on your website .so, I thought it might be the online issue . so, sir please help me to handle this situation and adjust that money to this month bill(i.e) June 2019
                          Consumer Name T.APPI REDDY Unique Service No. [protected]
                          Service Number [protected] ERO Name 320, KUKATPALLY
                          Address P.NO-859 V.V.N.COLONY-II
                          KUKATPALLY
                          Your arrears as on :
                          Date 31-MAY-19 Amount Rs. 0.0
                          Current Month Bill :
                          Date 07-JUN-19 Amount Rs. 2205.0
                          Total Amount Payable :
                          Due Date 21-JUN-19 Amount Rs. 2205.0
                          Payment Details :
                          Paid Date 19-MAY-19 Amount Paid for Current Month Rs. 0.0
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                            from Narasaraopet, Andhra Pradesh
                            Jun 9, 2019
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                            Address: H.No. 2-2-1137/1/C-A, G-2 Annapurna Residency, New Nallakunta, Hyderabad - 500044, Hyderabad, Telangana

                            Sir,
                            My flat's Electricity bill for the month of May is calculated wrongly.
                            My Electricity S.No.VZ080114 and USC No.[protected]. My power consumption for May 2019 (billing period) is 196 units and Elec bill is issued to me for Rs. 10 41.60 as energy charges and Rs. 1113.00 as total of the Bill. As calculated by me the Energy charges come to Rs. 672.80 excluding taxes.
                            Hence, kindly arrange to get calculation of my bill verified and new bill communicated to my email ID: deekshit.[protected]@gmail.com rather than asking me to approach the officials of your electricity office. I am a senior citizen aged 73 years.
                            Thanking you,
                            Yours faithfully,
                            CH. SUBRAMANYA DEEKSHITULU
                            H.No. 2-2-1137/1/C-A, G-2 Annapurna Residency,
                            New Nallakunta, Hyderabad - 500044
                            Mobile No. [protected]
                            +1 photos
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                              Ravi Jaddu
                              from Delhi, Delhi
                              Jun 9, 2019
                              Resolved
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                              Resolved

                              Hi

                              Am staying in SRP Emerald Flat no 203, Maktha Miyapur, 500049, I have been receveing higher bill amount against my actual consumption. I have suspect on the meter reading. Because we were not there for 25days in the home during May 2019(2nd may to 27th May)old bill generated on 06th May and fresh bill generated on 06th June.. But the meter registered 297units. It is impossible to consume such higher 297units in 5days.

                              Hence am looking for solution either to test the meter or request to replace the meter at the earliest.

                              Rgds
                              RJ
                              Jul 12, 2019
                              Complaint marked as Resolved 
                              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 11, 2019
                              Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                              Dear Consumer,

                              Please furnish the SC No (or) USC No as printed in the bill.

                              Regards,
                              TSSPDCL
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                                sangeetahyd
                                from Hyderabad, Telangana
                                Jun 8, 2019
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                                Address: 500034

                                I am unable to view my electricity for the month of June-2019 online. I have been making online payment for the past one year but this month I do not see any amount pending while trying to make online payment via www.billdesk.com. Bill amount is reflected as zero after entering the Unique Service Number. Please rectify it asap.

                                I want to make the payment online and not go to the centre to pay the bill. I have although received the physical copy of the bill, but the same amount is not reflected online. Please fix this at the earliest as I want to pay the bill online.
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  Ghouse Yar khan
                                  from Mumbai, Maharashtra
                                  Jun 7, 2019
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                                  Address: Plot No:197/A, Block C, P & T Colony Suncity, Bandlaguda (Jagir), RR district., 500086

                                  We are experiencing flacutuating voltage issue since 3 days which resulted in loss of 20 LEDs, a water purifier, a chimney ETC. This issue can be noted in one phase in P&T Colony, Block C, near Keerthi Richmond Villas.

                                  The issue was addressed to Area Electric Staff. Sadly the executives are not responsive and are just delaying to address the issue.
                                  Several contacts were made to multiple people including;
                                  [protected]
                                  [protected]

                                  Kindly look into the matter and resolve it as early as possible.
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                    H
                                    honey malani
                                    from Chennai, Tamil Nadu
                                    Jun 7, 2019
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                                    Address: 101, LakeView Shravika Apartments, Padmasri Garden Gowlidoddy Hyderabad, Hyderabad, Telangana, 500032

                                    I have a Electricity Connection in Padmasri gardens Gowlidoddy. Last two months back my Meter got changed and afterwards I am receiving a Huge amount of Bill.
                                    I am the only person Staying in my flat and half of the day i use to spend in my office. Last month Also I receive a Bill of Around 2900 and this month it is 4000. 3 months back my charges use to be like 200-400.
                                    I request you to please check my Electricity Meter ASAP, also I request Consumer Forum to take quick action on this. Also I am unable to see the Meter Reading in my new Meter. Please Take a Quick Action and put a check to the meter to resolve this issue.

                                    Attaching the bill copy for Reference.
                                    +1 photos
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 17, 2019
                                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                    Dear Consumer,

                                    As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact Gachibowli [protected] in this regard.

                                    Regards,
                                    TSSPDCL
                                    Jun 25, 2019
                                    Updated by honey malani
                                    Will I get the Money back I Submit the DD and the meter found to be Faulty?
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                                      ram.dantuluri17
                                      from Mumbai, Maharashtra
                                      Jun 7, 2019
                                      Resolved
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                                      Resolved

                                      Address: Ranga Reddy, Andhra Pradesh, 500049

                                      Hi,

                                      I have paid the bill twice for the bill April 2019 and Rs. 1967 (total Rs. 3934) on 7th May and 13th May. For current month bill (5th May to 5th June) the additional amount paid was not adjusted while generating the bill and issued the bill for Rs. 2297.

                                      USC No:[protected]

                                      1st Payment -Payzapp details:
                                      Transaction ID: HGA1P[protected]
                                      Date: 7th May 2019

                                      2nd Payment Details:
                                      Transaction ID: QHD[protected]
                                      Payment Date : 13/05/2019
                                      TSSPDCL Receipt Number : [protected]

                                      What about the amount paid extra? Please resolve the issue.
                                      Jul 19, 2019
                                      Complaint marked as Resolved 
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 17, 2019
                                      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                      Dear Consumer,

                                      Your payment is credited to TSSPDCL account, please see the consumer details below.

                                      Regards,
                                      TSSPDCL
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                                        Phani Doddapaneni 99
                                        Jun 6, 2019
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                                        Address: RK Spring Residency, 500090

                                        I paid my Telangana Electricity bill online & made transaction from my ICICI bank . My money was debited from my account.
                                        Still, I see in Telangana Electricity website still it is pending it shows like payment is not done.

                                        Money was debited from my account & not reflecting in their website.

                                        Can you please handle this and close it at the earliest.

                                        Thanks
                                        Phani
                                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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