Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Address: 204 SMR Vinay Classic Apartments WHitefields Hyderabad Telanagana-500081, Hyderabad, Andhra Pradesh, 500081

Hello

We accidentally paid twice the amount for bill on 26th March 2019. Please could you adjust the amount in next month bill

Bill Number / USC Number[protected]
Mobile App Used : Paytm
Mobile Number registered on Paytm - [protected] & [protected]
Bill Amount - 1362

Thanks
Rahul

Apr 28, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your twice payment credited to TSSPDCL account.
Note: These adjustment details and outstanding amount details will not reflected on the bill as well as in website.

if your next month's bill amount is < Rs. 1362/- then no need to pay the bill else Pay the balance amount by deducting the credit balance from the bill amount generated at ERO Kondapur on all working days before due date (or) if ERO is very far then you can make part payment at bill counter's before due date and additional charges will be levied if the due date is crossed.

Regards,
TSSPDCL

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E

Emani venkateswarlu

Mar 28, 2019

Bill for 99 units for domestic connection is
386
At what rate it is calculated

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Address: Hyderabad, Andhra Pradesh, 500019

Recently i have shifted to a new house (Rented) where i got the electricity bill including arrears
Should i have to pay the whole amount along with arrears or i have to pay the amount for units i have utilized. If i don't pay arrears will my electricity connection be disconnected.
Please provide the information regarding whether i have to pay arrears or notn

Apr 26, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
You are requested to pay the amount displayed on the electricity bill with in due date to avoid disconnection of electricity. In regard to arrears pl contact your owner .
Reg,
TSSPDCL

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G

Gullapudi Mahesh

from Hyderabad, Telangana

Mar 28, 2019

Dear Sir, we get huge current bill. i.e 6, 395. We take new flat in apartment. We are living from SEP.2018. SC NO.[protected]
USC:[protected]. Please resolve this issue immediately. Reason for this much of bill is unknown.

Contact No: G.Mahesh, [protected]

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This is serial number[protected], usc[protected]
I am an resident of janapriya arcadia kowkur, secunderabad, pin -500010 in a two bedroom apartment.
My average consumption in a month is 100 to 110 unit and bill comes rs450 to rs 700
But two months back i was given a bill of abkove 5000₹ and according to i have complaint against meter reading and meter was tested in govt lab and found faulty
According to they changed my meter.
But now for the month of mar electricity department gave me a bill of ₹3301 which includes current month bill of ₹439 and arrears of preevious month when faulty meter reading runs.
Why i should pay such a huge amount. I think tsspdcl should look into the matter and settle it fast

Apr 25, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
When the meter is found faulty in the MRT test, bill will be revised by AAO/ERO based on the test report. For more details Pl contact concerned AE/op/ Yapral on [protected].
In future mail us at [protected]@tssouthernpower.com
Reg,
TSSPDCL

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Good Morning,

We have applied for agriculture power connection about couple of years ago and got approved for same. Poles have been setup but cables have not been installed due to non availability of contractor. Without power connection bills have been raised and that too Rs 217 monthly against Rs 30. Request your support for resolving the same. USC[protected],[protected] &[protected]

Apr 24, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
Kindly provide us your new service registration numbers (or ) Service Connection (SC) no for taking necessary action and mail us at [protected]@tssouthernpower.com .

Reg,
TSSPDCL

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Address: Pent house, panduranga nilayam, lane 11, CB-CID colony, hydernagar, Hyderabad, Hyderabad, Telangana, 500072

It's been 3 months I've been staying under this USC[protected]. I've been getting 200 to 400/- on bill last 2 months. All of a sudden the last month bill was 818/- in which I've not even been in my house for 15 days. And the units units consumed we're 199. Observed this after the officials here reinstalled new meters. Also to let you know, I've got no appliances at my home to consume 199 units in 28 days. Looking forward to get some help from the government. Images of the previous and present bill are attached below. Please do take this into consideration.

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: Infosys, Survey No 210,, Rangareddy district, gachiboli, Lingampally, Hyderabad, Andhra Pradesh, 500032

Hi i am receiving high bill amount since past few months even in the winter months. Last year during the winters my bill amounts were hardly 200-300 rs but this year the amount has risen to 650- 700 rs which is a lot to digest. There are no air-conditioners running during the winters and i am hardly home as i work in the it sector. Please investigate and let me know the reason for the same.

Usc :[protected]

Apr 21, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/Gachibowli on [protected] in this regard.

Regards,
Customer Services
TSSPDCL

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Address: kphb 9th phase,gokul plots, 500085

Hi sir,

Yesterday we received current bill for the feb month. When we checked, we saw 1339 as gst charges. For your information we consumed only 94 units for the current month and charges as 180. By including this gst we need to pay rs1517 and this is very burden for us. Could you provide explanation for this gst charges?

Thanks in advance!

Apr 13, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are kindly requested to go through under news updates FAQ's on GST at TSSPDCL web site regarding implementation of GST on development charges.

Regards,
Customer Service,
TSSPDCL

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A

Ajay Ranpal

Apr 9, 2020

Hi Team,

I wanted to raise a complaint about the billing amount which seems incorrect. As I was out of station from March 7th 2020 till date how can my bill come to Rs. 3240.
It is very strange. When I check the bill online thought of making a payment but to my surprised looking at the billing amount I almost got a heart attack. As I am outstation I was expecting the bill could be maximum Rs. 100 but when I see this I was surprised. Please let me know as I truly believe the amount is 200% incorrect.

I stay at rent and the details of my owner for the room is given below-

Name- Rashmi Ranjan Jena
Unique Service Number[protected]

My Details in case you want to send me a mail or call me-

[protected]@gmail.com
[protected]

Telangana Southern Power Distribution [Tsspdcl] - meter reading and billing not correct.

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Address: Hyderabad Ramaaxhandrapuram, East Godavari, Andhra Pradesh, 502032

There is a negligence and irregularities in billing cycles.
Bill collectors some time come on 30 days and some times 34 days... It’s like their wish.
Today we called ae regarding bills he immediately sent personnel to issue bills.
Ae is completely not tracking how billing going on in rc puram area. Also this late billing causing us excess bills. Doubled bills getting levied on us due to negligence of officials. How far this is correct. I have paid so much excess money due tl late billing. Consider about an area it will be in lakhs of rupees these excesss bills. Please take this seriously.

This is almost happened many times but no one complained...

Apr 15, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: 5-10/5. Kukatpally, Hyderabad, Telangana, 500072

Hi sir

Why are you collecting gst 1339 in march month current bill.

Usc:[protected]
Sc no. [protected]

Why gst for current bill
This is not proper.

Kukatpally

Hi sir

Why are you collecting gst 1339 in march month current bill.

Usc:[protected]
Sc no. [protected]

Why gst for current bill
This is not proper.

Kukatpally

Hi sir

Why are you collecting gst 1339 in march month current bill.

Usc:[protected]
Sc no. [protected]

Why gst for current bill
This is not proper.

Kukatpally

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: PLOT NO. 487, KSR Enclave, 500050

I have requested to deploy a additional pole at my premises at ksr enclave located at chandanagar village.

It comes under miyapur section

Service number:[protected]

How long time does it take to deploy a pole? Does it really require this long period?

What are the next steps to reach out?

Apr 6, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Miyapur [protected] and ADE/Op/Miyapur [protected] for immediate action in this regard.

Regards,
Customer Service,
TSSPDCL

Mar 06, 2019

Updated by Karthik Movva i have already reached to them, estimation was done on febuary 22nd but amount that has to be paid isn't told to me.

i would expect a quick resolution to my problem.

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rsirisala

from Vikarabad, Telangana

Mar 14, 2019

I am resident of Sreeram Nagar Kondapur, Out actuall bill is 482, but there is GST surcharge of 1302 rs. There is no GST for electricity bill. Please rectify.

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Janapala Gunateja

from Yarada, Andhra Pradesh

Mar 21, 2019

There is no separate meter in this house our owner is given a bill that is connected to other plots also they are asking to pay that bill. How can I know which meter in my house meter. Please help us

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Address: abdullapurmet, rangareddy, telangana state, 501512

Hello sir/madam,
we are facing excess electricity bill since more then 3 years.
we are getting additional amount of 7000rs apart from mothly bill.
i taken this problem to sub-station officers. but they are unserious about this and they told me that some neighbour school bill mistakenly came in to your bill and they told me anyway you have to pay this. so many times i went to the electricity offfice but they are not resolving this ...please help me sir .

last Bill dt 05/02/2019 no.0536 ero no.314
Ero: ibrahimpatnam sc no.[protected]
Usc:[protected]
Area code: 6320 domestic
thank you
B.rajasekhar
H.no 4-38, kothagudam, abdullapurmet(mandal), rangareddy, telanagana

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Apr 07, 2019

Updated by rajasekhar32 Problem not yet solved. Please fix my problem sir.

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S

shreenivasgunnala

from Hyderabad, Telangana

Mar 5, 2019

We have applied for the [protected] service no.

But it is not updated .

Please look into and update the title tranfer ASAP.

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shreenivasgunnala's reply, Mar 1, 2019

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Address: Hyderabad, Andhra Pradesh, 500050

Ero:070/patancheruv
Sec:ashok nager
Service no: 20997

Below message recive weekly twice but they mention 2 hours in fact it would be more than 4hours this is recent message now time 6:42 still no power
Without intemation everyday two times they cut power off
No tsspdcl contact number persons give proper reply when we call and they say it's not belongs to my area and they are very rude
(Power supply in your area will be interrupted on[protected] from 15:00 to 17:00 for scheduled maintenance. Inconvenience regretted. Govt. Of telangana...)

Mar 25, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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S

spower

from Gurgaon, Haryana

Feb 28, 2019

My USC No. of TSSPDCL is[protected]. I have paid Rs.541.00 ) Rs.2.77 Billdesk service charges and the same was debited to my SBI SB A/c on 19.2.19. Bus when I checked TSSPDCL site for the payment made, it showed payment pending. Request to resolve the issue. My Transaction Reference Number is PSBI[protected].

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Address: 500010

I babu srinivas h no 1-17-20 ramnagar colany alwal 500010 mobno[protected]
Sir i complaint to elecricity je sir in lothukunta offoce dt 21 june 2018 to pole bend and power wires come on my house. Please set right the pole, than line man cheak that pole he says nessasery to change the pole.
I complaint again 10 agust 2018 he is not take any action and than he transfrad
Again icomplaint to new je sir 11 02 19.
Sir irequest you to please take action and solve problem immeadeatly

Mar 25, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by Pechetti Babusrinivas p no .[protected] please notice

Verified Support

Feb 19, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: Hyderabad, Telangana, 500094

Consumer no: 23230110 sai brundavan apt, dlr enclave, sainikpuri, (Under yapral jurisdiction) secunderabad-500094

The fuse wire on the transformer supply pole attached to our apartment bldg is too often getting snapped, almost every 10-15 days, causing lot of inconvenience, since more than a year. This matter is in the knowledge of yapral fuse-off-call office. The pole is 11 years old, steel made, and several external wires of telecom companies and cable wires keep hanging to this. We were told that the transformer too needs servicing, (Never done in the last 11 years) but action is yet to be taken by the authorities. We pay about rs.6500/- as consumption charges every month, but the service gets disrupted too often, damaging electrical/electronic appliances of the residents. We therefore request that suitable action be taken without further delay.

Mar 17, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Feb 14, 2019

Updated by Jvps Somayajulu Watch the oil smear, perhaps due to leakage, on the transformer box and the support beam. This needs to be rectified too.

Verified Support

Feb 14, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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R

Ramesh.d52

from Hyderabad, Telangana

Feb 20, 2019

I have always paid our electricity bills on time and have never missed any payment but on this month shows bill is 3831 Rupees,

total this month bill is 482
After 01-04-18 is 3349

Please explain the detail bill description

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Address: 501510

I have submitted all documents for new house hold electric connection for LT Registration number: NR[protected] has been rejected by AE - Turkyamzal saying that
Rejected as The layout partance to said service was not electrified and it is known that there some land dispute in the court of law as per local authority.

The AE has not shown any official order or letter pertaining to the rejection and simply saying that the local authorities gram panchayat - Nadergul Village has guided him orally not to allow any new connections.

Where as there are already 4 connections released and meters have been fixed earlier in the same location to others. We have mentioned the existing near by consumer number for proof.

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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R

Ramesh_0439

from Visakhapatnam, Andhra Pradesh

Feb 21, 2019

Additional charges on February bill named "GST on DC" for 1080. Need an explanation on this and immediate action to be taken. This is not available in the previous bills. Thank you.

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S

shreenivasgunnala

from Hyderabad, Telangana

Feb 21, 2019

We applied on 28-jan-2019 for the title transfer
in KPHB CSC center .

till now it is not updated in our bills.

Can you please let us know the status.

Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 42

bill amount paid twice on march 26

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should I have to pay arrears also

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higher bill for lower consumption

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excessive billing for agriculture connections not given yet

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bill correction

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excess bill being received since last few months

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collected extra gst on march current bill

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late power billing

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gst 1339 for current bill

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request for additional pole

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facing excess electricity bill

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gst has been charged against my current bill

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I am complaining about low voltage and fluctuations

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over bill raised not clearing the problem

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frequent power cut nowadays

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power cut daily. today 21st feb since 2pm till now no power

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power cuts continuously

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pole bend very dangerous

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frequent snapping of fuse wire on supply pole

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rejection of new service connection - lt

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