Southern Railway Complaints & Reviews

I Ankit Shah PNR NO[protected] train no 11093 DOJ 07/01/2018 from Bhusaval to Burhanpur comes under Central Railway booking done through PRS Counter Burhanpur Station on 17/12/2017 by POS machine. I have cancelled the same ticket from Chennai Central Station on 06/01/2018 at 8:52Am for which refund of 635/- had initiated to credit back in my same account. But till now also no refund is credited back in account. When I enquired the same from Burhanpur PRS Counter they told that we don't know regarding refund issue, you should contact IRCTC customer for refund status and same I have enquired from Customer care he told that the details you will get from 139 and same thing I asked to 139 they told that you should inquire from PRS Counter Burhanpur.
After this discussion again I have revisited the PRS Counter they told that as you cancelled the ticket from Chennai you should inquire there only.Now I want who will refund the money back.???
Or should I inquire the same from Railway ministry or through Consumer forum.??

I am a scientist working in isro sriharikota. I am daily travelling from ponneri to sullurpeta by emu. Last year november sr reschedule the train no 42416 which is starting from sullurpeta at 1810 hrs from 1815 hrs. This creates lot of inconvenience to commuters those who are travelling by this train as we can reach the station by 1815 hrs. The other train which is coming from nellore (66036) is always coming very late. You can check the data's available. Hence pl kindly change the starting time of the train to 1815 or even later. There are near about 50 commuters are working in isro are suffering due to this time change. Your urgent necessary action required in this matter

Dear sir,

There is no direct train between chennai to tiruvanamalai, all passengers are travel through only bus. Bus ticket very costlier than train ticket. I requested southern railway to arrange special train between chennai central and tiruvanamalai atleast every pournami festival. Lak of perople travelld through bus only.
Best train time is for thiruvanamalai is

Chennai central 2.30 pm arrival 6. Pm at tiruvanamalai
Chennai central 5.30pm arrival 9.30pm at tiruvanamamalai,

Return direction

Thiruvanamalai 9 pm chennai arrival at 12.30am
Thirvavanamalai 12.15am chennai arrival 4.15am

Thanking you

V. Viswanathan
Chennai.

I am a regular ist class season ticket holder travelling from st thomas mount to egmore. Of late i find lots of tn police constables & trainee constables in first class. They stand on the footboard with their backpack causing lot of problems those who board. Even if tc comes they never ask them tickets. Are these people eligible for free ride that too in first class..? If no will action be taken..??? We season ticket holders pay nearly thrice that of ordinary season ticket and this is the treatment...!!!

My mobile phone was stolen on 30.12.17 midnight during my travel from chennai to nagercoil. I was slept in b1 coach bearth no 39. My mobile was stolen from the charger pouch.
Pnr number:[protected]. Mobile details: lenova k6 power. Imei1: [protected], imei2: [protected].
I have informed the tte and the railway police immediately, also made a written complaint at nagercoil railway police. Please do the needful to get back my stolen mobile.

Chandra sekharan n

Chennai alleppey second compartment seats were blocked by some local people and the passengers including me when refused to pay them for the seats already we took tickets for, they were using abusive language and even harmed some people here. They were also so drunk.
Please take this as a serious problem because passengers with ladies also suffered from these drunk violent people.

Travelled from ernakulam north to trivandrum by parasuram express on 20/01/2018.
I am a senior citizen (66 year) i took a ticket (Ordinary sitting) of rs.50/- and entered the train. Then i enquired about a 3ac (Cc class ticket). With the permission of tte i travelled in cc class. I told him that i am a senior citizen, but he charged a total amount of rs.340/- (Rs.50 ticket plus rs.290/- (Paper ticket)
I was denied the concession of senior citizen.
(Ticket nos. 1. Uma 90200420 dated 20/01/2018)
2. Paper ticket issued by tte. No.605135)
Kindly take necessary steps in the matter for refund
Prof. V. Reghu, tenra-72, thycaud, trivandrum-695014, kerala

Sir,
I am arunachalam t, 64 years old retaired govt. Sertvant. I booked 3 tickets from pavurchathram to chennai on[protected]. Pnr no.[protected]. W/l no.393, 394, 395 journey date[protected] pothigai superfast express train no.12662. On[protected] i went to pavurchathram railway station for cancellation. The pavurchathram railway station master mr. Wilson told me today is sunday. I can't cancell, come tomorrow 8.00 am. Then i return back and went[protected].9.30 am he told that he had no money in the station. You come tomorrow. Again i went[protected].30 pm. New station master named mr. Arun told that he had no money in the station. My ticket status is w/l 31, 32, 33. I asked to the s. M. What can i do? If i cancel within 30 minutes of departure of the train i can't receive money. His reply is irresponsible.
Now i loss my money. What can i do?
Kindly refund my money
And refund money for cancellation to the general public without fail in future.

Yours faithfully
Arunachalam t teacher
Retired govt servant
14/531-v. A. Nagar, pavoorchathram.
Mobile no.[protected]
Email [protected]@gmail.com

In east tambaram railway station two wheeler parking the vehicles are getting damaged frequently and they are collecting heavy parking charges as well without following proper timelines. They are also not giving proper response to customers for vehicle damage issue which was created by them only. They are just dragging and hitting the two wheeler with other two wheeler to get more space for other vehicles without considering the vehicle damage issue.

கடந்த 8.1.2018 மும்பையிலிருந்து சென்னை சென்டரலுக்கு செல்லூம் மந்திராலயம் ஸ்டஷனிலிருந்து 9ஆம் நம்பர் கேரேஜியில் எண்.17, 18 ஒதுக்கப்பட்ட இருக்கையை பிடிப்பதற்க்கு விடியற்காலை4.35க்கு முயற்ச்சித்தப்பொழுது எங்களுக்கு ஒதுக்கப்பட்ட இருக்கைகளை ரிசர்வேஷன் டிக்கட் இல்லாத நபர் கதவையும் மூடிவிட்டார் வயதான நாங்கள் கஷ்டப்பட்டு உள்ளே சென்று வாக்குவாதத்தில் ஈடு பட்டு இருக்கைகளைப்பெற்றோம். அந்த கேரஜியில் டிடிஆருமில்லை எங்களுக்கு ஏற்பட்ட அவலநிலை மற்றவர்க்கு இனி ஏற்படாது என நம்புகின்றேன் என் பெயர் ஆர்.சண்முகம், 64, எஸ்.பூரணகுமாரி.[protected]|

Hi

Wish to bring to ur notice very unclean and old coach in sspn 12691 s11 coach. Of late my travel experience has been good with good coaches.. Wonder why this coach is so old and pathetic with foul smell.

Please retire such coaches and make the journey more pleasant. Request ur urgent attention in this matter.

Regards
Srividhya

Pnr : [protected]

My account has been debited 2 times on 25.12.2017for rs.395/- towards ticket reserved for the train (Pearl city express) at 6.00pm. The booking clerk told me that he was wrongly mentioned the date of travelling and cancelled that ticket and booked another ticket i asked the debited amount to him but he told, 'the amount will be credited to my account automatically and don't worry'. But till date the amount is not credited to my account.
Please look into the matter and arrange to send the amount by cheque or credit the amount.
Thanks,
T. Vasu.

Not just 10 minutes late 2.30 hours late it’s just disgusting about your wonderful service... Train no 12634 kaniyakumari to chennai... Train arrival 12.20 to trichy and departure 12.25... Em waiting more than 2 hours and not arrived yet it’s almost 1.35am...
They are announcing train will expect to come 2.05am nice very nice
You people are to proud about your wonderful service

I had rs.5 only in my while went to use public toilet taking my 6 years old daughter. Caretak did not allowed both o[censored]s to enter into the toilet. He told me to leave your daughter out side and u only can go inside, since you have only rs.5. This kind of treatment in railway station toilet is shameful. Necessary action may be taken on this matter. This incident happened today on 23.12.2017 at 20: 45 hours.

Sir iam balaji travelling in intercity exp (12679) from chennai to salem (Pnr no [protected]) d12 83 isy seat no on 21/12/2017, while i boarded the train there was a hole on train through which we can see the track, the hole was such a leg can pass, it was at s9 coach near seat no 1 toilets, this is horrible, kindly take necessary steps before any one is injuries

I am dinu usually travel in trivandrum guruvayoor intercity express 16342. With reserved ticket... Complaint is that... Un reserved passengers (Season and general tickets) are fully occupied the reserved coaches d1, d2, d3. We have forced to occupy 4 members in reserved sets. Unauthorized persons are standing very tightly in reserved coaches we are not having sufficient breathing in the coaches. The reserved passengers will have to travel sleeplessly to ensure that their belongings are safe. T. T. E or other officials are not coming to solve the issue. This has been happening between trivandrum and kayamkulam daily. We are (Reserved persons) facing daily the problem. It is really a nuisance to the reserved passengers travelling in trains. Kindly take necessary action on this to serve people who is really suffering. Please take action if you are live. For further details please contact me. [protected]

I v. K. Subramanian ex service men army on behalf public iam writing this. I complained to meenambakkam station master on friday stating the hazardous impact of live wire pertaining near stairs entry/exit. But still it has not been rectified. They may cause major disaster if not attended in time more water is logging in pathway of subway even it is not rainy season. Security lights are not glowing at the time inspection or vip visit it is glowing. So please look after this on priority basis. Even then if not attended i can't help public

I have met north indian un authorized persons while traveling from chennai perambur to avadi fifteen person got down in pattaravakkam and i hold one person and submitted in ambattur station to the rpf. But the rpf don't know tamil. And english i could not explain the situation why you people intamil nadu recruiting the person who doesn't know tamil and english..

I reserved two e-tickets in ananthapuram train from tirunelveli to chennai on 07.12.2017. But in nellai railway station the station master announced the ananthapuri train cancelled due to fishermen problem in kuzhithurai railway station. Hence, i asked the station master for refund. He said the 2 tickets are booked in on line. Hence payment will be credited to that account within 5 days. But till date no refund amount is credited. Therefore, i complained.

Hello sir today while i am travelling to delhi from chennai central railway. I saw the peope who had take the incharge of rest room in chennai central are over charging the price given by railways is 5 rupees bur they are charging 10 rupees which is double. There is ladies standing on table asking 10 rupees each to every people. Please check into the matter. I had forwaded this text to media and all railway officials.