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Southern Railway Complaints & Reviews

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Last updated Nov 11, 2023
Complaints 776
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GM Secretariet, Head Quarters Office, Parktown
Chennai
Chennai District
Tamil Nadu
India

Southern Railway reviews & complaints page 22

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Address:600001

This train detained at Vandalur at 8.22 am to 9.02 am without any train crossing and no announcements by the authorities of Vandalur RS. Everyday the train reaches at Kancheepuram in late. Poor monitoring by Railway staffs. Higher Authorities have to look the matter and steps may be taken to maintain time. Today it will reach at 10.50 am, 1 hour 10 minutes late. What is the Service!!!...
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V
vinmeen
from Aluva, Kerala
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Parking of arrival train in the vacant platform number one

Address:600087
Website:Southern Railways

Dear shri. Suresh prabhuji,

I request you to instruct the following points to karaikudi junction adminstrator for immediate effect. As i am frequent traveller from chennai to karaikudi in the very same train number 16101 where i am facing hardship at karaikud junction.

Every day at karaikudi junction early morning usually the platform number one is vacant after 5'o clock a. M. The station master never allows...
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V
Vinoth Babu.M
from Bhubaneshwar, Odisha
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Train service running late 40711

Address:Kanchipuram, Tamil Nadu, 631501

Today our tmlp last service running very late. It's highly suffering to the passenger's. So many has to travel from kanchipuram about 15 kms to reach home. It's very difficult reach for them. Today it's expected to reach kanchipuram at 11.30 pm and it very hard for all anday we are suffering very lot. Kindly take the concern and help us to reaching train at on time.

Regards,

Vinoth babu. M...
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S
Study
from Nattam, Tamil Nadu
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Water supply in velachery railway quartets

Address:Chennai, Tamil Nadu, 600042

Respected sir. I am working in cs/vlcy as a sr. Tech and staying in railway quartets, velachery. Sir we are not having sufficient water. Iow peoples are giving water for two days ones. It is very difficult to maintain family. There is no facility for storing the water in inside the home. Iow peoples are playing game. Here for guarding purpose 1000s of litters water are wasting. They are giving preference for garden not for quartets. Please...
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J
Jameszander07
from Visnagar, Gujarat
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A/c waiting hall madurai

Address:625007
Website:Southern railways

Displays and speakers were not working before few weeks but for now speakers alone works. Last time missed the train without any notification inside a/c waiting hall, madurai, southern railways. Displays should not be turned off for it is used to get notified about train timings and speakers update is important to know about the trains current status. Last time this created a mess to miss the train. I had my ticket in 3 tier a/c but missed...
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K
krishkalam
from Delhi, Delhi
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About my new cycle theft

Address:600024
Website:www.consumercomplaints.in/new_complaint

To
The chief commercial manager
Headquarters office, southern railway
Moore market complex, 5th floor
Chennai-3

Respected sir,

My new cycle theft in the kodambakkam parking station. Parking incharge no response for me. He is theft my cylce kodambakkam parking incharge already 40 cycle and 20 bike are theft in the kodambakkam. But step in the railway department.

Thanksbr...
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P
pmnair
from Amla, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of waiting list tickets.

Address:Chennai, Tamil Nadu

To,
The Chief Commercial Manager,
Southern Railway,
Refund Office,
Chennai.
Sub : Regarding refund of waiting list ticket.
R/sir,
I, Preeti M Nair, Working in Postal Department Bhopal (Madhya Pradesh ) had gone to Chennai for my elder sons routine check up after Kidney Transplant at Apollo Hospital, Chennai (Donor – Myself ) and also for my check up alongwith my husband and younger...
+1 photos
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C
Crdash
from Chennai, Tamil Nadu
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Delayed service - local train 40701- beach to tirumalpur

Address:Chennai, Tamil Nadu, 603501

Sir, local train no 40701 - beach to tirumalpur reached late at chengalpattu and inordinately delayed up 30 minutes and reaches kancheepuram too late daily. This train never reaches in scheduled time at kancheepuram for which daily office commuters are getting late.
Trains running between chengalpattu and kancheepuram are not within time schedule. Higher authorities of southern railway are requested to look into and advise all station...
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S
Sameer Patkotwar
from Mumbai, Maharashtra
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Parcel bedding

Address:Thiruvananthapuram, Kerala, 695004
Website:parcel.indianrail.gov.in

Prr no[protected] &
Pw bill/lt no: a0411161
Item description: 1 bedding
Source:balharshah-bpq
Destination:trivandrum central-tvc
Type of parcel :hf-hard parcel

Ref: bpq/rakesh/1/29-may-2017 13:09/scale-r/411161/wmt. Clerk-rakesh/

The parcel has not been delivered to the destination. The parcel is dated 29 may 2016. After enquiry at trivandrumcentral it is seen that the parcel...
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C
ckvenky77
from Chennai, Tamil Nadu
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Platform height

Address:607401

Platform at tirupathiripuliyur railway station in cuddalore is not passenger friendly. It is very dangerous both to detrain and entrain. Train door step is above 4 feet. And gap between train and platform is more than 2 feet. Elders senior citizen find it almost impossible to use. Please do the needful.

All the compartments are stationed in a bend angle leading to a berry abnormal height and gap between platform and train.br...
+3 photos
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J
john bernard
from Coimbatore, Tamil Nadu
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About refund

Address:641033

Dear sir
My lost booking pnr is [protected]. Transaction id is :[protected] at that time of journey one passenger was confirmed. But other one passenger was not confirmed. So other passenger not able to journey on that train.
But i paid for both passenger. I suppose to get refund for one persons ticket fare.
Please kindly transfer my one passenger amount to my account
Yours faith fully. My mail id is [protected]@gmail.combr...
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T
tcmthomas
from Kodumudi, Tamil Nadu
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Delay in receiving ticket

Address:Alappuzha, Kerala, 688562

I was travelling from ambalapuzha to trivandrum on[protected] in intercity express. The train arrives at 6:45. I came at 6:15 at the station. At that time ernad express was waiting at the station for clearance. I was the first person in the queue. The lady at the ticket counter on the same day was not ready to issue ticket to trivandrum since ernad express was at the station. I was ok and i waited till all passengers for ernad express was...
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D
dheerajcp
from Chennai, Tamil Nadu
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Parcel not delivered from tly to ptj

Address:Kannur, Kerala, 670107

I booked one parcel (Parcel no.286615, 1 washing machine & 1 mattress) on 03.06.2017 from thalassery (Tly) to be delivered at podanur junction (Ptj). I was informed that parcel will be send by kannur - coimbatore passenger (56650) on 04.06.2017. It was not unloaded at podanur jn on 04.06.2017 due to defective parcel coach door as per railway officials. Parcel was later returned and unloaded at kannur (Can) railway station. I am given various...
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Address:East Godavari, Andhra Pradesh, 533101

Hi,
Ticket booked sl from gy to rjy (Boarding at guntakal-gtl),
Train prasanthi express/18464
Pnr[protected]
Journey date : 16 may, 2017
Booking date : 1 apr 2017
Booked at rajahmundry railway reservation counter using credit card whereas one person is not travelling. So i reached out to gtl the day before the date of journey for partial cancellation, they said they are not having the cancellation...
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M
malinisatish
from Chennai, Tamil Nadu
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Regarding amenities in train

Address:Chennai, Tamil Nadu, 600003

I traveled in hyderabad exp on 23/05/2017 to secunderabad. My coach no being S5, berth no being 32 and PNR no being [protected]
I noticed that there was no night lamp in entire coach and we find it difficult to move.So also one of the toilet light in that coach which was towards guard side not working. Even after reporting to the TTD at about 21-00hrs, no remedy

I returned to chennai from vijawada by Jan shadabdi express...
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xxxyyy
from Coimbatore, Tamil Nadu
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No information of late arrival of EMU trains

Address:602024
Website:sr.indianrailways.gov.in

On 23rd May 2017, there was no train coming after 4:10AM at Nemilichery station for about 1:15 hrs.We tried to 139 but we could not get when the EMU would come and the reason for not arrival, Regarding this, there is no announcement at ticket counter, and that lady refused to ask SM of nearest railway station. In this regard, On behalf of passengers I request to place the phone numbers(at ticket counters of each stations) of nearest railway...
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Packiathilagaran Pooraj
from Jayamkondacholapuram, Tamil Nadu
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Cleanliness in train

We were travelling with kids by 16351 in coach B1. There was no cleaning done in the coach for the entire duration. We complained regarding it after a small kid defecated near the entrance and it spread inside the coach causing a bad odour. The cleaning staff at Chengalpattu behaved very badly commenting loudly if this was even a reason to call them. When we objected and pointed out the place where the kid had defecated(which by now had dried...
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S
Shan Mu
from Ernakulam, Kerala
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Ticket

Address:Ernakulam, Kerala, 682037

Ref: PNR-[protected], Train No./Name: 16630 / MALABAR EXPRESS Date of Journey: 16-May-2017
Class: THIRD AC (3A), TLY-QLN Name-Dr Raju George

with reference to the above subject, we have a complaint regarding a ticket. We have booked the above ticket on 15th may 2017. While booking there is clear indication that the tickets are available for 4 seats, but after booking, in the ticket it is shown as WL4. So we end up with...
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S
subina t k
from Manjeshwar, Kerala
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Destroyed documents money and dresses

Address:670672

As I vinodan c residing at madathil poyil nidumbram chokli p o thalassery kannur was traveling from mumbai to thalassery in nethravathi express on[protected] pnr no [protected] coach no b3 seat no 32 a/c coach, all my personal properties such as documents money and dresses were destroyed of rat attack. I think there are too many rats in that coach that destroyed my luggage s.Having comfort and safe I have choosen AC compartment it made me...
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M
Mohana Priyanka
from Chennai, Tamil Nadu
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Missing bag at arakkonam jn

I missed my jute cloth bag today at arkkonam i e i travelled from tiruvallur to ajj 6:30 contains of some maghila society pan papers and 1 pant, 1 shirt and lungi with rs.1000/-

That train left as 6:40 beach fast. I contacted station manager he replyed nothing can be done. After my persistent request he gave the no 182. The 182 told to contact [protected].

The [protected] took my complaint. But still i couldn't...
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