Southern Railway Complaints & Reviews

The train runs between tiruttani-velachery memu should stop at arrakkonam jn in the morning at about 0910 hours for only two minutes. But daily the train was detained/halted/stopped for about 15-20 minutes and departs by 0930 hours instead of 0915 hours putting the passengers to great sufferings. The train was stopped at arakkonam jn daily for more than 15-20 minutes for variety of reasons like signal problem, leaving other express trains...

Dear sir,

I have not received the refund for cancellation (Tdr filed). Its already crossed more than 100 days since i raised this request.
Please find the details below.

Transaction details
Pnr number: [protected]
Ticket type: eticket
Transaction id: [protected]
Booked on: 5-9-2016
Class: 2a
Internet service charge: rs 46.0
Date of journey: 2/1/2017 br...

My wife veena saxena was travelling by train - 14715 / TPJ HUMSAFAR in coach no-b2 berth no-12 PNR No - [protected] for bangaluru on 04.04.17. she boarded train from ahmedabad, during journey, train was at ARSIKERE JN, time was 01:30 mid-night, one attendant misbehaved with her while she was sleeping, she wakes up & hit him and shouted, than attendant ran away to another coach, she also went for few distance to catch him but she could not...

From : 06.04.17
N. Sankaran,
1437, Trichy Road,
Red Rose Chambers II Floor,
Coimbatore. 641018.

To:

Office of The Financial Advisor & Chief AC Officer,
Southern Railway Head Quarters,
2nd Floor,
Park Town. Chennai.

Sub. Cancellation Refund Amount Reg.,
Sir / Madam,

I have cancelled Two tickets vide PNR NO.[protected]...

Hi,

Would like to bring to your notice about the item bought from Ratna Cafe at the Chennai central station on 03-Apr-2017 evening while boarding to 12759 (From Chennai to Hyd).
We asked and paid for 3 masala dosas and they gave chutny with potato curry as well.

Complaint-1: The chutny (red color) is completely rotten.
Complaint-2: All dosas became dry, by the time we had in the train around...

Why does tti asking money from rac and waiting list passengers to confirm a seat or berth? Once when i was travelling from calicut to kollam, tti asked me that..' give me 1 big gandhi for berth '. I think that he was from shoranur division. Railway authorities are giving a silent approval for ttis to collect money from passenger. Is no vigilance department to control this criminals? Why no authorities to check ttis? Check their pockets??...

I, Rosario Machado, 422 D South Cotton Road, Tuticorin-628001 booked ticket from Tuticorin to Chennai by 3rd AC in Pearl City Express on 5th Jan, 2017 and again from Chennai to Tuticorin by 3rd AC on 8th Jan, 2017. But unfortunately i have to cancel the ticket due to unforeseen circumstances. I have booked the ticket by card. Since on the day of Cancellation in Tuticorin, the machine is not working they gave me a receipt to send it to Madurai...

Dear Sir/Madam,

Its a shame to have over a thousand people stand in such a hit temperature outside platform 10 on 24th March 2017 night without the train coming on time. Though u had sent an sms, we appreciate for that, but no one in enqueries knew about the same. There should be alternate arrangements when you reschedule the train timings, central railway station pf.no. 10 is full of stink & Mosquito's. How do one wait for...

There had been number of visits by railway authorities and mp of this area to attract public attention and media coverage in the news.
Where as the basic requirements and other utilities what is available at the station is not concerned any one.
1. There is no railway potter or trolley available at the station to carry the luggage from one platform to opposite platform and passengers have to put on the shoulder / head and cross...

Dear sir,
I am very unhappy to inform you the following.
Some of the devotees of sri satya sai baba are bringing cabbage pickle to be distributed at the south indian canteen which was donoted by sri satya sai baba temple of bhel samiti at hyderabad. The crpf officials has collected rs 500 on the way to puttaparthy and also collected another rs 500 after getting down at railway station. The bhel samithi is going to regularly...

Today i have a ticket B2/7 in train no16178 from trichy to chennai. It is vrey noisy and unbearable inconvenience travel to me. I ever and never have this type of journey. This coach have condemed condition. The captain jebaraj have co ordially chnge my birth because i m a heart patient. Please try to give better service by way of good coaches in future...

I ak singh, have filled a tdr against my ticket pnr no [protected] on 17 jan 17 and not received the refund amount till to date. the details are as follows-
Tdr no. 319328 dated 17 jan 17 at ernakulam rly stn
Ent to - chief commercial manager (refunds) thycaud, trivendrum.
Train no. 12224 (ers - ltt duronto express) date of jurney 02 april 17. would like to know the status of tdr as it is very late....

Sir, yesterday 16.3.17, train no 40701 reachef Chengalpattu at 8.50 am. It is unnecessay delayed snd departed 9.30 am to Tirumalpur. The Station Master is dealing this train very late. Daily i observe that this train is delayed to give entry to platform and delay start from CGL stn. Your attention is requiref to give suitable instruction to CGL SM to ensure correct depat. Daily official commuters are suffering as this local train is reaching...

SIR MY AMOUNT IS NOT REFUND
JOURNEY date 13/012/206 and i am registed TDR file
TDR File registed Date 13/012/2016 TRAIN NO 12270 (MAS DOURENT EXP)
REFUND AMOUNT- 3040
REFUND Apporved date 30/12/2016
Pay order id 0821216
Dealer id MASDEAL6
so plz Refund my amount
my Mail id ([protected]@gmail.com)
cont no [protected], [protected]...

Pnr nbrs[protected] [protected] [protected]
Train nbr 16128/130
Dear sir
We travelled from dindigul (S rly) to chennai on 12th dec 2016 and the train was abruptly terminated at villupuram junction forcing us to run helter shelter under duress and heavy rain... The tickets booked thro internet was not cancelled at the station and we preferred a claim from comml dept chennai... They know pretty well that there was no communication...

Respected sir,

We have travelling to tanjore, kumbakonam and mayiladuthurai for official and personal purpose. Daily using cholan express and passengers trains. Madurai and karaikudi, karur passengers (Link trains) to use in this train.
Only 2 ur coaches attached. Senior citizens and patients are travelling uncomfortable. 8 nos ac coaches attached. But few passengers travel day time. Kindly attached additional coaches...

No drinking water bottles in erode station
I am travelling in Mysore turicorin train towards bangalore
My Pnr is [protected]
My name is Sabarish S
There is no drinking water in any of the stalls in platform 3
They are saying no water provided to us
But they sell all food and cooldrinks
So we have to eat and drink cooldrinks instead of water
Water is the basic need for any passenger...

Velachery train arrival morning timings are improper & no proper cleaning of plat forms

velachery ladies spl timing in Ambattur is 8.15, and General velachery train is 8.25, but train comes irregular time like 8.20, 8.25, 8.30, 8.45.
Due to this improper timing of train, train is fully rush and we are missing the train & pregnant ladies are struggling to board in train, ladies are traveling in foot boards. And also...

We missed one of our baggages on 2/03.2017 on platform no, 5 while boarding the Tamilnadu Express to Bhopal (10 pm ). Apparently, one of our relatives went in person to collect the bag and was handed the lost bag with the tag[protected] money receipt number and lost property number 216 dated 2/3/2017) But the cash in the bag was missing and the bag was very badly damaged. Kindly advice us on whom needs to be contacted in this regard....

I had canceled my journey ticket no [protected] on train No 16863 from Jp to chennai on 28/11/2016 and filed a TDR no 092074 for an Amount of Rs 8835/- along with my bank details for making the refund directly in my account through electronic gateway. But regret that till date even after 3 months the refund has not been made to my account.
On my visit to the southern railway office, I have been informed that it will be made shortly...