Claimed

Southern Railway Complaints & Reviews

1
Last updated Nov 11, 2023
Complaints 776
Resolved
152
Unresolved
624
Quick Links
Statistics
Share
Contacts

File a complaint to Southern Railway

Having problems with Southern Railway?

File a complaint and get it resolved by Southern Railway customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Southern Railway
Customer Service Contacts

Southern Railway Phone Numbers

Phone
+91 94 4478 8127
837
281
+91 94 4478 8125
209
86
+91 94 4478 8124
103
86

View more phone numbers

Southern Railway Website

Southern Railway Head Office Address

GM Secretariet, Head Quarters Office, Parktown
Chennai
Chennai District
Tamil Nadu
India

Southern Railway reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lais
from Mumbai, Maharashtra
Report
Copy

Shortage of tickets in ticket counter

Sir
I am traveling from cherukara to ernakulam south twice in a week,
The passengers are suffering shortage of ticket to ernakulam south/ north for a month, from cherukara railway station, it's very risky to take two times tickets for a one sided journey, or more expensive than actual ticket, also there is chance to lose train if i'm talking two times!! It's ok if only one or two days. But one month is really inconvenience...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sureshkumar19
from Mumbai, Maharashtra
Report
Copy

Local train first class compartment

Address:602001

Local train first class compartment is fully occupied by railways staff who dont have valid first class pass. Ttr's are not questioning them just bcos they are railway staffs. Worst part of it is that staff's travel along with entire family members in first class compartment.

Its a kind of public nusense creating by some of the railway staffs. Requesting to teach and guide the people who are violating the ruels.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ajith saju
from Gangtok, Sikkim
Report
Copy

Disturbance of rat bite during travel in 3rd a.c

Sir,
My family travelled from ernakulam to patna on the 13th of july 2106 and we sufferd a severe rat trouble during the travell of 3days.

My luggage was severly damaged by the rat and caused me a lot of financial trouble. Despite registring severe complaint no action has been taken yet.
I was travelling in patna - ernakulam super fast exp (22643).

So kindly do any help that can be done.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vkannan
from Delhi, Delhi
Report
Copy

Bike parcel - over charging than the bill provided

Address:600042

I am sure that this should have been already registered as a complaint.

I booked to parcel my Bike (Yamaha Alba) from Chennai (Egmore) to Trichy through train.

I was provided a bill for Rs 187 and was asked for Rs 650.

There was 2 guys who were acting as Agents and doing this.

I knew that they are charging more and asked them about the same, but there was no proper explanation.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karan_Dixit
from Hyderabad, Telangana
Report
Copy

Refund repudiated

Address:Kolkata, West Bengal, 700046
Website:www.irctc.co.in

I had booked an e-ticket to travel from howrah and yeshvantpur on 09th may 2016 and the date of journey was 14th may 2016. The ticket was booked in class 3a for three passengers. All three tickets were in waiting list while i booked. However after chart preparation only one of the ticket was confirmed. Since all the tickets were not confirmed we did not travel and filed a tdr on the same day. However the tdr status is showing as tdr repudiated....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NRajan Nair
from Mumbai, Maharashtra
May 5, 2022
This thread was updated on May 5, 2022
Report
Copy

Leaking second ac compartment in mangala lakshadweep express

Address:Raigad, Maharashtra, 410210

My family travelled from ernakulam junction to panvel on 1st june by mangala lakshadeep express train no 12617 by a/c 2 tier. The coach allotted to 2nd a/c was a worn out one - bearing no 04060. There was no water supply in toilet blocks from the originating station and we had a hell lot of problems. The toilet blocks esp western style was found dirty and it seems that no scavenger had ever entered the toilet block to clean it prior to its...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
M Khader Basha
from Mandleshwar, Madhya Pradesh
Report
Copy

Local emu operation delay

Address:Chennai, Tamil Nadu, 600054
Website:www.consumercomplaints.in. In

Sir, i am working in avadi and in govt establishment. I used to travel by emu local from chennai central to avadi every day in the morning either by 0740 thiruvallur train or by 0750 avadi train. For the past several months there is a terrible dale lay in the morning which leads to i variably 15 to 20 min late. Most of the time i am applying half day cl leave. I was told that the signal on the newly laid tracks will be ready by mid april...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:91

Nowadays you know the crowds are very heavy in all suburban trains specially the avadi - arakonam mark during peak hours. Where as the emu trains running at 19.10 and 19.30 hours are provided with 8 (Eight) car, this was really very hardship to travel aged people like me. This may kindly be arranged to provide with 9 (Nine) car passenger train.
Thanking you in anticipation.
Kind regards
C. Jeyasankar
Tiruninravur...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
balaji3024
from Tellicherry, Kerala
Report
Copy

Ticket checker misbehaviour and beatenup

Address:600032
Website:Www.consumercomplaints.in

On 04.05.16 at 11.30am i went chennai central station platform no.11 to send off my relative..while i was on a last minute hurry I was forgotton to taken up a platform ticket. When i was asked for platform ticket that time only i realised and informed that wanted to pay 350.00. I said ok and waited for few minutes...on a 10 feet distance selling of water bottle shop is there...i was informed to the checker tobill it meanwhile i'll purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chaitan115
from Mumbai, Maharashtra
Report
Copy

Amount not yet refunded on TDR

Website:www.southernrailway.com

My name is Chaitanya i have booked a ticket for my mother on irctc portal and the date of journey the train has delayed more than the actual time say for 4hrs to 5hrs so my mother suffered a lot .So she didn't traveled in that train and i had raised a TDR in IRCTC portal & till now i didn't received my amount & it had passed more than 2 months. So there is no another alternative to me to find out how to get my money so that i am approaching...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syam Kumars
from Mancheral, Telangana
Apr 7, 2022
This thread was updated on Apr 7, 2022
Report
Copy

Reservation

I have booked a ticket from Chennai to Ernakulam on 27/4/2016 at train no.12521 from bahaur to ernakulam express.on sleeper class s8 seat no.21, 22 when I came inside the seat no.s are removed manually.And the seats are occupied with passengers they don't book any ticket. I feel like some one laughing at me.it is so embarrassing situation.also there was no ttr to examine the situation.and I don't know why this complaint is short this is the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sivapriya a nair
from Mumbai, Maharashtra
Report
Copy

Late starting of piravom road ankamali demu train 06732

Address:Ernakulam, Kerala, 06732
Website:Railway minister complaint cell

The demu train is vanished from the first day of starting the train service by the railway minister. Later memu came in place of that which is running time on time on maximum days. From last two months that also got disappeared saying that it was send to Chennai for servicing. In replacement of that Normal passenger train came and very sorry to that the train had a very delayed start of minimum 15 minutes from piravom road. When we lodged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
indi trades
from Madurai, Tamil Nadu
Report
Copy

Parcel was not delivered

Address:ERN

I am writing to inform you that the parcel we send from Ernakulam Town to Guwahati was not deliverd yet to the party .We send the parcel on 27/03/2016 through the Train Truvandram-Guwahati spcial train no 00658 and the SLR no is 11716.The receipt no R 831558...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aee Wrd Poraiyar
Report
Copy

Delay in running train

Today 01.04.2016 I travelled in mayavaram to trichy passenger train. The train departed from tanjore at right time. But for no reason the train is delayed more than one hour and still it is not reached trichy. Why such a delay. The passenger traveling in passenger train is also a human being. Your attitude of giving preferences to the delayed express train made a hardship to me.Please enquire and send me a reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anu Bharathan
from Thiruvananthapuram, Kerala
Report
Copy

Kazhakootam (Kzk) railway station-to issue stop for more trains

KZK Railway station in Trivandrum district, Kerala state, every day a big crowd will be there to get into Vanchinad Express (from TVC-EKM). Chennai mail, Guruvayoor Intercity are the other trains just before to Vanchinad, but there is no stops for these at KZK. People from Technopark phase1-pahse2, Infosys campus, Kazhakootam ITI, other school, college students at kazhakoottam have only one option is this Vanchinad express.more than 150 ppl...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S.K. Murugesh
from Chennai, Tamil Nadu
Report
Copy

Missed my luggage in train-theft

Address:Chennai, Tamil Nadu, 600021

Dear Sir,
I’m K. Murugesan boarded Mysuru express(Train No 22682; S5 coach) on 10th March at 11pm from chennai central station.
I had kept my baggage below my berth which contains all by personal belongings.
After reaching Bangalore I was shock to see that my trolly suitcase was missing and I guess that it would have happened between 3-5am on 11th March.
Then I called the helpline and raised a complaint immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Mohan
from Chennai, Tamil Nadu
Report
Copy

Manipulation of waiting List

Address:Chennai, Tamil Nadu, 600014

Name Dr.P.MOHAN Senor citizen
Train NO.:11063
PNR No.[protected]
Date of Travel: 04-03-16
Boarding: Chennai Egmore, Destination : Salem town
Booked tickets on 2-4-16 thro net and the sms received showed waiting list no.124
How ever on the day of travel my booking waitinglist status is mentioned as 211 pushed back by 87 nos.Current booking status is mentioned as 46. How could the waiting list status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandru1969
from Vellore, Tamil Nadu
Aug 22, 2022
This thread was updated on Aug 22, 2022
Report
Copy

Parking fees and behaviour

Address:Chennai, Tamil Nadu, 600011
Website:southernrailway

When I go to tambaram from egmore, i have parked my two wheeler in the egmore railway station at 7.40 pm and told them that I would come back next day and they told me to pay Rs.20 and I have paid the same. When I come back on second day at 6.40 am next day, they told me to pay another Rs. 25 apart from Rs.20 which i have already paid. when i enquired they told that this is the rate fixed by the Government. Totally I have paid Rs.45. That...
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
J
Jun A R
from Visakhapatnam, Andhra Pradesh
Report
Copy

Constant late arrival of 16106 (Chendur express)

Address:Madurai, Tamil Nadu

I board the Chendur Express (10106) every Monday at Madurai. Unfortunately, the train is ALWAYS 1 to 2 hours late. The time shown in the time table is fake and the expected arrival time of the train as per as the southern railways website is also always wrong. Trusting them, I am compelled to wait in the railways station for so long. The train always arrives at Tirupparankundram on time. But, for some unforeseen reason, the train in ALWAYS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MuthuRamachandran
from Mumbai, Maharashtra
Report
Copy

Track crossing at paranur railway station

Address:603002

Sir, We would like to bring to your notice that some of the employees who work at Mahindra City, Paranur are not using the over bridge and are used to cross the railway tracks. Kindly requesting you to place some danger signs or atleast close the way so that no one is encouraged to cross the track. Regards Muthu K...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy