Claimed

Southern Railway Complaints & Reviews

1
Updated: Aug 12, 2025
Complaints 745
Resolved
152
Unresolved
593
Contacts

File a complaint to Southern Railway

Having problems with Southern Railway?

File a complaint and get it resolved by Southern Railway customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Southern Railway reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akileshtn
from Delhi, Delhi
May 3, 2019
Report
Copy

Address: Tambaram Railway station auto stand, 600059

Auto stand people in tambaram railway station (East tambaram) stops and doesn't allow other autos inside railway station.

I will always book my auto and there is place for vehicles to come and drop/pick "u turn" where people can get into the vehicles. It is useful especially for old and elder people. Auto stand people will stop, fight and never allow other autos like ola/uber or any other. They charge 100rs for less than one km.

The question is who are they to allow or not allow in a public place and it is central government who is not taking any actions against them till now.

How can they make public to fight and stop what they wants. They say "if you want go out to middle of the road". Who are these guys to tell that?

Can anyone tell me is there any other place where we can inform this to officials of railways/central government?

This issue is not only in tambaram. It is seen in many places but here they are fighting with public/people also rudely.
Southern Railway customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanjuyuri
    from Delhi, Delhi
    May 3, 2019
    Report
    Copy

    Address: 352/12, Rose Avenue , gali no 01, block no 01 kapurthala., Kapurthala, Punjab, 144601

    Sir, i had booked 01 room for couple on line to stay two day at chennai retiring room at (Mas) — chennai central rly station for dt. 15/04/19.& 15/04/2019, for irctc ltd had charged rs. 1812/- on dt 12/03/2019. Vide ref no. Of on line payment. Rs. 1812/- thru : inb/[protected]/paytm mob. Solution ltd. From my saving a/c no [protected],
    It was booked for a/c 01 room, dauble bed for two day, when i reached on date[protected], confirmed tid no. [protected]. Ref no. Masrr 1367966 doj:13/04/2019 at 03:45rr:mas pax ramjilal fare rs.1764/- sc rs.47.2/- total rupees 1812/- (My pnr no[protected]. From nzm to mas) at chennai at about 21-00 hrs, i was shocked that irctc ltd, fraudulently charged rs. 1812/- for on line booking. & i was harassed with my family it was told by retiring room duty staff on reaching at chennai he said t hat complaint thru. Grievance of irctc ltd cell so, i had neither given any room nor accommodated, any refunded rs. 1812/-

    Henceforth, its requested to pl refund my on line booking thru irctc ltd. Rs. 1812/- back to my a/c no as above said.
    Thanks

    (Ramjilal)
    Sr. Section engineer
    (Rcf/ indian railways)
    Cell no. [protected]
    Southern Railway customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vignesh bamboo
      from Chennai, Tamil Nadu
      May 2, 2019
      Report
      Copy

      Hi,

      I have been a regular user of local trains in Chennai for the past 8months (tambaram-chengalpet). Platforms in paranur station is lower than the standard. I could see people of older age finding it difficult to get in or get out. More than this it's a life concern. Students from board high school of very small age travel in these trains and there is potential risk. The gap is too high to get struck. Immediate action would make real sense.
      Southern Railway customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K Varalakshmi
        from Chennai, Tamil Nadu
        Apr 25, 2019
        Report
        Copy

        Everyday morning after 9.04 am train there is no train till 9.24 am from beach to velachery in between time one train has to come as per the schedule. During this peak hours we are finding it very difficult to wait for almost 25 mins without the train. We are actually wasting our time by standing in the station at this peak hour. Kindly make note of this and do the needful. It would be of great help if a train comes at 9.15 am in between. Moreover when a train comes after 25 min in the morning hours it is too crowded and we couldn't get in and missing the train and again waiting for another train. A big headache. Kindly do the needful immediately please.

        Regards

        Varalakshmi k
        Southern Railway customer support has been notified about the posted complaint.
        Train 1.30hrs delay, unable to reach my company on time. Unexpected worst service from railways. You have to check it out plz.
        Train No:76805/76806 mannargudi to Tiruchirapalli(TPJ) passenger i had went to week end twice vice-versa. This train go to 105 km. but no tiolet facilities are available. In morning season, Tiolet must needed. Please take necessary action, This passanger train provided tiolet facilites. to help sick passengers and other peoples
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          salambasha A
          from Mumbai, Maharashtra
          Apr 24, 2019
          Report
          Copy

          Dear sir /madam

          Today 24th april i am travelling with my family from egmore to salem by salem express. Due to unexpected circumstances i'm unable book my tickets.
          Now at this time while i'm writing this i'm travelling with my family in general compartment.

          Here there are some local drunken people disturbing the genuine passengers.

          So i tried to contact railway police station number but the call is ringing continuously without response.
          I never expected this kind of irresponsible from a responsive department.
          Kindly take some necessary steps before some unfortunate.
          Southern Railway customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sheik Abdul Kadher
            from Peravurani, Tamil Nadu
            Apr 24, 2019
            Report
            Copy

            Address: 600116

            Hi,

            I'm sheik abdul kader,

            I was travelling from the tenkasi to chennai from pothigai express 23-04-19. Train no 12662. Coach s7, seat no 71.

            I forgot to take my luggage while getting down in tambaram.

            Kindly help in finding my luggage.

            Luggage details.
            A "chennai silks yellow bag"
            Having kitchen utensils.

            Mobile no:
            [protected]
            Southern Railway customer support has been notified about the posted complaint.
            In Mangalore Junction railway station peoples are not allowed to park at least 5 minutes also. I'm standing with my bike but they are asking for money and using bad words. I'm not suppose to park peoples are not allowed to waiting also just for 5 minutes. Not understand what kind of rule is this.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              guru rama
              from Delhi, Delhi
              Apr 22, 2019
              Report
              Copy

              Address: West Tambaram, Chennai, Tamil Nadu, 600073

              Dear authorities,

              Have you visited in personnel on how many bikes are parked in both east and west tambaram?.

              How come the price was awarded for a contract of 15/- for 12 hrs and 20 for 20 hours? Is this not too much of price for parking? There are tons of bikes parked one over the other during peak days. There is a large commuter base and this is the only source. With what kind of consent these prices were spiked. As it is railway property it does not mean you can keep 15 /20 or keep increasing.

              I am parking since the ages of 3 /-

              Can you please take on ground how this pricing happened.
              Southern Railway customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dinusu
                Apr 13, 2019
                Report
                Copy

                Address: No:14/53,Thuraimuga nagar,Cuddalore OT,Cuddalore, Cuddalore, Tamil Nadu, 607003

                Dear sir,
                Iam k. Dineshkumar from cuddaloreot. Today morning 6:15am i came to cuddalore port junction then i ask to give tickets from ticket distributor but he is not at all give respect and response to me. Why this type of person our government keeping in this field. He irritate me today morning itself my mind totally upset.
                His way of approach to people is not at all good. Please take immediate action on him
                +1 photos
                Southern Railway customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vel K
                  from Dharmapuri, Tamil Nadu
                  Apr 12, 2019
                  Report
                  Copy

                  I am a regular train traveller and am seeing all the lights are been glowing even in the day time also. Very rarely am seeing paseengers has option switch off the lights. Most of the compartments does not have light control switch. Please treat this as high importance and take necessary steps to sort this power wastage issue. This will save power which in turn reduce the global warming.
                  +1 photos
                  Southern Railway customer support has been notified about the posted complaint.
                  SAPTHAGIRI Express is made to halt at ARAKKONAM Junction for ONE HOUR today from8.15pm - 9.15pm.

                  This is a daily occurrence.

                  We are facing numerous hardships due to this irresponsible situation by the Station Master.

                  Please take immediate action to rectify this immediately
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saravana Kumar Alagurajan
                    from Chennai, Tamil Nadu
                    Apr 9, 2019
                    Report
                    Copy

                    Address: Chennai, Guduvanchery, Chennai, Tamil Nadu, 603202

                    My pnr# [protected]. Before katpadi jn someone took dinner order. Thought it was railway authorized caterers. Ordered idly. He charged 50rs during delivery. Found that there was only 3idly and poor quality sambar. Complained to ttr. He said there's no railway authorized caterers in the train and he must have been some outsider. Wondering how an outsider (Without permission) can be allowed to take food order from 100s of passengers without concerned authorities stopping him. Btw, people near me ordered parotta, were charged 50rs and their food was also poor in quality and quantity.
                    Southern Railway customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ruffena Levi
                      from Mumbai, Maharashtra
                      Apr 4, 2019
                      Report
                      Copy

                      Address: 62001

                      Past one month premium parking s not functioning due to non renewal of contract passenger were forced to park their vehicle at own risk in spite as usual i parked my vehicle today morning under a tree shade front of parking building at that time nobody was there for issuing any token. After my wrk nit 8.30 i went to take my vehicle some in charges and few more unauthorised person there started quarreling wit me they refused to leave me and my bike stating tat i am trying to steal the bike and threaten me they closed the way and behaved in a rude manner not letting me move out of the place being single lady i was helpless in tat place pls take necessary action over the in charge and unauthorised person
                      Southern Railway customer support has been notified about the posted complaint.
                      When i travelling from beach to tambaram train around 19.50pm i found my purse was missing. Purse contain aadhar card and pan card and two banks debit cards.train from beach to tambaram.time -19:50pm/5th April-2019.
                      rathisree's reply, Apr 6, 2019
                      When i travelling from beach to tambaram train around 19.50pm while get down at chrompet i found my purse was missing. Purse contain aadhar card and pan card and two banks debit cards.train from beach to tambaram.time -19:50pm/5th April-2019.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        M.K. Vedachalam
                        from Chennai, Tamil Nadu
                        Apr 3, 2019
                        Report
                        Copy

                        Address: 600060

                        Train no 16175, travel dt 30/3/19, pnr no [protected] ticket no 90940071, seat no 57, 58, 60 &61. Window aluminium panel over screen not fixed propoerly it was noisy could not sleep.

                        Blanket given not clean and washed.

                        We frequently travel to peralam in this train as we have a ashram there. This train is not always clean. All old coaches not tidy.
                        Southern Railway customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sakthi12041996
                          from Bengaluru, Karnataka
                          Mar 27, 2019
                          Report
                          Copy

                          Address: 620001

                          My native is tiruchirapalli from trichy, thanjavur, kumbakonam to banglore only one train (Mailadurai express) will be available, this rout also so far plz make short distance to these above cities. We are trying to reserve tickets before 2 month but ticket will be full. There only 5 general compartments plz schedule one more train this route we are middle class people bus ticket cost will be more i kindly requested for railway department take action immediately
                          Southern Railway customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Meera1947
                            from Chennai, Tamil Nadu
                            Mar 24, 2019
                            Report
                            Copy

                            Address: 600126

                            As aged people are facing difficult in taking escalator to climb steps at tambaram railway station for boarding passenger trains going down south very frequently, it would be kind enough to provide lift facilities on both sides of railway station (East and west), would be much useful a lot for all passengers.

                            Kindly consider this request for helping aged people who will be thankful if implemented.

                            Thank
                            Residents of tambaram
                            Southern Railway customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kavya Shri
                              from Chengalpattu, Tamil Nadu
                              Mar 23, 2019
                              Report
                              Copy

                              Address: Adyar ananda bhavan, Egmore railway station, Egmore, Chennai, 600008, Chennai, Tamil Nadu

                              Adyar ananda bhavan seems to be of one the most popular restaurant in tn, still discomforts with its poor quality of food provided in the influence of southern railway at egmore branch... Near railway station..!! We was provided with a spoilt food which might have been kept for several days in that restaurant... Kindly look upon these silly problems before giving it to people..!!
                              Southern Railway customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ajithplr
                                from Ankola, Karnataka
                                Mar 23, 2019
                                Report
                                Copy

                                Address: Ernakulam, Kerala

                                Dear sir

                                I am writing this complaint inside the train number016127. We have booked the tickets from Trivandrum to Guruvayoor. PNR : [protected], [protected], [protected].The train was arrived at Ernakulam Jn at 4.00Pm.Still now 6.45 the train is not departed. The scheduled time to arrive at Guruvayoor was 5.50 Am. The have not yet received no official information regarding late running from authorized authorities. Request you to take necessary action regarding the same and we are forced to claim the incidental claim.

                                Regards
                                Ajith J
                                [protected]
                                Southern Railway customer support has been notified about the posted complaint.
                                18.03.19 cholan exp. Dep 8. Am in egmore. Train running always 2 hour late due to poor maintenance of AC coach which not working.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Little Awaaz #Tamil speech therapy
                                  Mar 18, 2019
                                  Report
                                  Copy

                                  Address: Coimbatore, Tamil Nadu

                                  There is no safety in Train No. & Name: 12512/RAPTISAGAR EXP..no water in the toilet all unreserved passengers were traveling in our bogies.. It's almost 200 unreserved passengers were travelling.TTR MR.ASHOK, &his assistant were very busy collecting fine from unreserved passengers.almost four person came and collected penalty from the same people..they never asked tickets from us.we still have doubt whether they are TTR or somebody else.when we asked so many questions. He started to run away from our place .
                                  NO SAFETY FOR GIRLS &LADIES.please look into it
                                  Southern Railway customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Arulkumar Natanam
                                    Mar 11, 2019
                                    Report
                                    Copy

                                    I am travelling in tno: 12659 from coimbatore to katpadi today. My seat no: 49 - s5.

                                    It is really painful to enter the coach because of the unreserved passengers sitting everywhere. Almost this bogie is loaded with atleast 260 - 300 passengers.

                                    If anything happens to me r my belongings railway is responsible and tte is not turned up so far.

                                    Arulkumar,
                                    [protected]
                                    Southern Railway customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      jithin31rs
                                      from Delhi, Delhi
                                      Feb 26, 2019
                                      Report
                                      Copy

                                      We booked ticket on s9 coach-pnr[protected] from ern to cbe on[protected].
                                      There are lots o[censored]nreserved people get in to the coach from ern station and not even have a space to keep a leg on the reserved coach.
                                      The terrible scenario is all bathrooms are occupied and locked from inside by the unreserved people. Ticket examiner came to the compartment and the situation not even changed. I was struggled a lot with my carrying wife in the coach. The situations seems to be like train ticket examiner escaping from the coach with his life. It was the most worst experience i had in my life. I wrote this complaint due to this situation should not be happened to anyone in future.
                                      Southern Railway customer support has been notified about the posted complaint.
                                      Feb 26, 2019
                                      Updated by jithin31rs
                                      Train number 12515
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        Lakshmipathy K
                                        from Chennai, Tamil Nadu
                                        Feb 24, 2019
                                        Report
                                        Copy

                                        Address: Vellore, Tamil Nadu

                                        Dear sir,

                                        There to around 1km distance we have to walk from ticket counter to get into the train. Arakkonam - vellore passenger train stoping on west end of platform which is too much distance from arakkonam main station. Almost we are walking near to melpakkam singal. Will you please explain how a physically challenged or aged persons can able to get the train even most of the platform are free near to main block, why the train stoping at the edge of another end. Its almost 1 killometer walkable distance we are covering almost 20 minutes walk from a ticket counter to the train. I request gm sir of southern railway get a ticket and walk and get the train for a day to know the pain of travel. Kindly requesting and please you to do the needful for all the passagers who travelling in the train. Requesting sr railway board how a physically challenged person will get the specific train. And please mention what measures and features currently providing for the passengers.
                                        Southern Railway customer support has been notified about the posted complaint.
                                        Previous contractor was charging 10 INR for parking and the current contractor charges 15 INR for 12 hour and 20 INR for 24 hours. Is it valid fees structure since there is no value addition in terms of helping on the parking, non polite to customers, there is no bike provided for extra charges taken.
                                        Three idiot guys smokes and drinks alcohol in the train maveli express from trivandrum to banglore. Also the showing their privates organgs to passengers. If you can take an action pls do it fast.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit