Spice Mobiles / Spice Mobility Complaints & Reviews

sir, my spice mobile model is stellar glamour MI-436. the battery of my mobile has useless. i ordered new battery at spice service center, ambabadi, jaipur on 10.9.14. but no battery available till today 19.9.14. and the service center gave unsatisfied answered

Respected Sir, I HAVE PURCHASED NEW HAND SET SPICE MOBILE MODEL NO MI506 IMEI NO [protected] FROM INDIAN LARGEST SHOPING CHAIN HOME SHOP 18 ORDER NO[protected] INVOICE NO NITCDRH/DRH/09/2014/2752559 ON DATED 09/09/2014 OF RS. 5499.00 I WAS SO HAPPY WHEN I ORDERED & RECIEVED BUT NOW I AM SHOCKED ONLY TWO DAYS USES BECAUSE UNIQUE SALES FEATURE(USP) PRESTORE INTERNET RELATED APPS.(GOOGLE, WHATS APP., WE CHAT, YOU TUBE, FACEBOOK & WIFI ) AS PER HOME SHOP 18 SHOWED NOTHING IS WORKING WHEN I COMPLAINT ON HOME SHOP HELP LINE THEY TOLD ME RUDLY I AM ONLY SELLING I CANT HELP ANYTHING U HAVE TO GO SPICE SERVICE CENTRE ON 16/09/2014 AUTHORISED SPICE SERVICE CENTRE GODSONS ENTERPRISES KAROL BAGH I SHOW THEM MY PROBLEM THEY TOLD ME CARELESSLY FOR SOFTWARE UPDATE THIS IS A MINOR SOFTWARE PROBLEM ONLY BUT RIGHT NOW TODAY 19/09/2014 IT WAS NON REPAIRABALE CONDITION ON SERVICE CENTRE THEY ARE DEMANDING ME FOR MORE 21 DAYS FOR REPAIR IF I PAID RS.5499 MY HARD WORK 06 MONTHS SAVING FOR BRAND NEW HAND SET COST THEN WHY I ACCEPT ANY REPAIR SET IT IS REALLY FRASTATING & WASTING OF MONEY EXPERIENCE WITH ONLINE HOME SHOP 18 PURCHASING

Dear Sir, I purchased Spice Mi 496 mobile before 5 month. Phone not charge due to some technical problem, so I submitted it to service center on 5th August 2014. On 12th September 2014 I get my phone back but not working (network problem), So I again submitted the handset to service centre and till today my phone not get repaired and they not ever check the handset. during this period i had visited their service center more than 5 times, talk with customer care approx 10 times, mail them all detail approx 10 times. They don't have any proper answer regarding the problem. Every body need one week more time and every time they give wrong commitment of delivery time. Some time executive put call on hold for 30 minute sometime they cut the call. Executive's behaviour are so rude and irresponsible. I tired from all these things so kindly request you to help me regarding the problem. My details as per below. Anil Prajapati (M) [protected] Service request no. 06101046E80064 dated 4th August 2014. imei 1 no: [protected], imei 2 no: [protected].

sir maine spice ka mobile 6400 rs me kharida tha 2 monnt me hi uska screen display kharb ho gya jab mai sarvice centar le kr gya to mujhe bataya gya ki apka mobile lucknow jayega ban ne ke liye 10 din lag jayenge lekin sir 50 din ho gya abhi tak mera bana nhi aur bar bar mai service centar jakr pareshan ho gya houn. sir please help me. my mob: +[protected] name nikhlesh chauhan add ; jungal hakim no 2 padri bazar gorakhpur pin 273014

My name is Srikanth and I have Given my Mobile to Spice Mobile Store on 09.08.2014 and service request number :10100832E80103 First they said sir it was display problem we have sended to delhi, it will come on after 2 weeks and after 15 days i went to Spice mobile store which was in rajaji nagar authorized srvice center for spice .they were said it will come on two days and again i went to spice service center they said it will come tmrw and again i went to service centre and they said sir your mobile was in delhi pls give a complaint .it will come as sonn as possible ..so irrosenspale persons in spice service centre i dont now is it from bangalore or delhi.am getting angry on those guys

My mobile handset spice mi 505 (IMEI No [protected]) deposited to authorised service centre at District centre Janak puri New Delhi on 07/08/2014 for repair due to not working of Home Key and Menu Key Under warranty vide Service Request No. 30101456E80273. Service Centre assure me to repair my mobile within 15 days. After completion of due date I made again many requests to service centre number [protected] on 26/08/2014, 5/9/2014, 11/9/2014, 15/9/2014 for return my mobile. Every time Coustmer care executive replied that my mobile will be handed over within 7 days. But it is regret to say that depite lapse of one and half month my mobile not yet repaired from your service Centre, In view of above it is request direct to Spice Company to Cost of my mobile handset will be returned to me.

Sir, With humble respect I have to inform you that I purchased one Mobile Phone of Sprice company on 26.1.2014 from Sprice Hotspot, D-60, Main Laxmi Nagar, Delhi-92, in my name i.e. Rajat Chadha, having S.No.35099 Spice MI-502N. After say about two months I visited your Service Centre at ASC Optimum Teleservices Pvt. Ltd., A-160, Ist floor, Krishna Bhawan, Vikas Marg, Shakarpur, Delhi-92, and the person receiving complaints have straight away said that the Battery is defected but he has no other battery to replace it. Leave the battery and it will take about more than 2 months time. Sir, these words were very much heart me and I asked for standby battery but he refused to do so. After 4 months from the date of its purchase I again went there and asked to attend the complaint of replacing jack as the Mobile phone is not charging. He opened the phone and said it will take Rs.900/- for its replacement although the Mobile phone was under warranty. A complaint has been lodged at your Customer care Department and they advised to locate for another service centre as the behaviour of the above mentioned Service Centre employees was not good. The Customer care department given us the address of Karol Bagh Service Centre where I could not go there and now the Camera is not working properly and again went to Service Centre and he said that its warranty has been expired and it will take Rs.1000/- for replacing the Camera. Sir, please note that the warranty period will expire on 25.1.2015. Sir, it is a matter of great strange that every time the above mentioned persons of Service Centre are not ready to repair it. It is a matter of great goodwill of your company and no body will suggest in any way to purchase the Mobile of your company. At present the said Mobile is lying with Sh. Shahid, the person of Show Room of Hotspot, laxmi Nagar, Delhi from where the said phone was purchased. Finally I want to request you to please go through the case and ask for good behaviour of Service centre as well as arrange either to change the set or to arrange for complete repair such as Battery, Jack, and Camera otherwise I will sure knock the Door of Consumer Court. Complaint From Rajat Chadha, Mobile No.[protected]

I Shaikh Suhel Had given my Spice Mobile Model No mi-426 to the Allied Service Centre, 102, 1st Flr, D-Block, Ranjeet Studio Compound, D.S.Phalke Road, Dadar (E) Mumbai-400014.on 23/07/2014 My spice Mobile was having Recever problem/Hang Problem they told me u will receive Mobile within 10-12 days. On 02/08/2014 they called me and told me to collect my Mobile as it has being Repaired i had gone there but when i received my Mobile its Display was Broken And Battery Was not fitting in the Mobile so i showed them the Mobile and they told me That it was Their Fault And They Will Repair it and give withinn 10-12 Days but till They have not given me my Mobile. on 06/09/2014 a sms was by them that your mobile is Ready please collet it when i reach there they told me that it was not Ready and sms was send by Company Fault. you will receive ur mobile within 3 days that is 10/09/2014 but till date they Only Telling me That you Receive after 2 days. Please Look in The Matter and do the Needfull ASAP The Person i Contacted every time at Service was a lady with Name as Nageshree My Receipt NO is 13101718E80009

Dear sir, We would like to draw your kind attention that we had submitted our mobile ( spice-502, imei-[protected] ) at your service center M/s A. V. Communiation, 6, Kiaran Plaza, Court Road, Saharanpur on dated 27th July., 2014 no. 24100024E70173 . Mobile was having touch problem. Its almost 50 days passed but your service center is not returning the set. On every visit they assured that you will get back your set with in a week time. Therefore you are kindly requested to please look into the matter and arrange to send our mobile at earliest. This is for your information and doing the needful, please. Sincerely yours., Sachin Jain Cell no. [protected], [protected] & [protected] email: [protected]@yahoo.com email: [protected]@gmail.com

Dear Spice Customer Care, I would like to inform you from last six months, I am looking for battery for the Spice mobile MI-495 but it is not available in any mobile dealer shop / at authorized service centers.. I request you to please send me the contact details in Ahmedabad or any online spice mobile supplier so I can buy the battery of Spice mobile MI-495. My mobile details is as follows: Model Number: Spice Steller MI-495 Serial #: MI-495HS0012474 M-IMEI #: [protected] S-IMEI #: [protected] Baterry Model #: SHSB-01 Thanks & Regards, Dharmendra Desai Mo.[protected]

My self have purchased Spice MI 449 Android Phone from Home shop 18 by online shopping mode with cash on delivery payment system before 25 days ago, But now this andoird is not working well, My display screen shows lines with bad sector designs and also words are not showing clear and straight, I already tried many solutions with software and hardware process, But there is no any solution availed for the same problem, so I request to home shop 18 to not give fake products and replaced products All the products are used and defective at home shop 18 Now i will go to consumer court and also in civil court, or home shop 18 has to change my android if they dont do the same than they will have to pay me large for this .

I’m really worried about the kind of service support provided by your organization. I regret to say that I am totally unhappy and disappointed from the services provided by the spice service centre. I am totally disagreed from the way behaved by the workers of service centre. I have MI-422 handset and two time given in service center for the same issue(Network lost, switched OFF/ON during the time of call, battery full/low problem). 1st time I received back handset with in 12 days but without any repair. Again visited to service center on 19June and they given SR no.19101183E60145 but that device is not repaired yet. 20 times visited in that service center and they said they have not received device from back-end. Four Month has been completed after giving the mobile to the service centre and it is not repaired till now. Same on you people. Today I called up to call center @ [protected] and got to know that device has been dispatched back to Chandigarh but Service center is saying he have no device. I cannot understand where I have to go. Therefore, I am writing to you please suggest where I have to go to repair it. Should I go to Consumer Court for justice. Please take early action on my matter and please consider my this letter as a notice. I am waiting for your reply regards Anil Saini [protected]

sir my name is vinod. i brought a mobile. .(spice mi504).before one month. the phone display some complaint and i go to services center date[protected] i didn, t get that mobile till this date.services center details cellular care trichur trade ceter ground floor room no 25/1502/2/1 phone[protected], 2420476 please kindly consider my complaint by vinod md manakaparambil(h) mullurkara thrissur kerala pin 680583 my mobile no [protected] mail id vinodmd.[protected]@gmail.com

Bought Spice MI 535 in Feb 2014 and now the battery has swollen. Gone to service center in Noida and no satisfactory response from them. They clearly that there is shortage of battery and I will have to wait. I have literally no idea how come there are so many complaints of swollen/bulging battery I have seen for spice mobiles over internet. If company know there's an issue with the batteries why that is not fixed at manufacturing end?? So do they expect their customers to manage without phone for an endless period or shall I buy a new phone and dump this once after just 6 months o[censored]sage?? I hope there is some company representative who can look into this ASAP.

Dear Team, Please refer to the above mentioned subject this is to inform you that i had given my mobile spice mi 535 in Sach communication (gurgaon, haryana.) on dated- 11.07.14 for service related to auto on- off problem. The service person of sach communication (gurgaon, haryana) told me that they will return my mobile within 07 working days. i am regularly communicating with the customer care but i didn't get any positive response from their end. My mobile is in warranty period. kindly reply me asap for further follow up on my mobile number [protected] & you can email me on my email id on [protected]@gmail.com.

Subject:-service complaint for spice mi502n_ IMEI No. [protected] Dear Sir/Mam, please refer to the above mentioned subject this is to inform you that i had given my mobile spice mi502n(IMEI No:- [protected] in vidya telecom (kanpur, u.p.) on dt-21.07.14 vide job sheet no.877 for service related to touch problem & charging problem. The service person of vidya telecom (KANPUR, U.P.) told me that they will return my mobile within 20 working days. i am regularly communicating with the same person but i didn't get any positive response from their end. My mobile is in warranty period however they have charged 460/- rupees from me. still today i have not received my mobile. Kindly check the status of my mobile and do the needful and also tell me the exact date when my mobile will be delivered.

I have purchased the mobile in the month of JAN but in the month of july handset got defective, one of the two sim slot was not working. I have gone to service centre and after a week it has been resolved. but again few days after new problem arrested . At the time of receiving call following autometically getting RESTARTED. and hanged... on 01AUG again I have given it to same service centre but after one month (06 SEP2014) they returned my original handset with an old handset and without resolving the problem. I am using the set with following problem. I have asked them to change the set to a new one on refund the money back by mail. but still no feedback by them please help Angshuman sarkar [protected]

Job sheet no. 06.09.214


I am shailesh singh from jodhpur rajasthan i have purchase a spice mi -354 from jodhpur. From last 3 days my mobile lying in spice service center and i don"t get any satisfactory answer from there side please do the needful if i dont get any reply i want to go for a legal action. Today i get a reply from service center that it will take 25 to 30 days for repairing, i can"t understand did i have done any mistake by purchase a spice mobile.

With regards

I have purchased this phone from bhopal. there are some problem in this set as under:- 1- What we load as video and photo from whatsapp/facebook/google+ they can't move to memory card. 2- Video & photo that are on memory card can't share on whatsapp/facebook/google+. 3- Applications can't move to sd card with apps2sd. Thus the internal memory full very quickly. Can't load more application on it. I have land this phone on service centre at bhopal.

My mobile no m-5915 was purchsaes frommayank telecom center book no 23 sl no 1223 dt 7/8/2014 but the service center is misguiding since one month me and i am facing problem in getting repaired mobile.
Address of shop is:
Mayank telecom center
Station road, near hdfc bank puranpur
Dist pilibhit up
Pin 262122 mobileno[protected], [protected]
My name is udit singh my mobile no is [protected]