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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 109

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C
Chandrashekhar Paretkar
from Mumbai, Maharashtra
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not received refund for cancellation of the booking even after 1 month

Hi.. My refund amount rs. 3597 has not been credited yet and spicejet's customer care executives are telling me that refund has already been proceed and asking me to check with the bank, i have already checked with the bank and also provided the bank statement still they are making the same false claims. The spicejet executive are very very slow in response.

I send almost 3 mails per day but they even do not acknowledge my...
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P
Priyank12
from Vadodara, Gujarat
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refund for airline booked by error

Address:380013

I paid amount rs 11314 for my return flight on[protected] &[protected], through www.goibibo.com my pnr reference number is x8m85m spice jet flight sg823 surat to delhi..& a6hvfp spice jet flight sg474 delhi to surat... I wanted to book this for 14th nov 2017 (Departure) and 15th nov 2017 (Return). However when my uncle went at the surat airport on 14th nov; it showed that vouchers are wrongly booked (Unintentionally) for 14th feb 2018 (Departure)...
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B
bharathrc
from Bengaluru, Karnataka
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cancellation of flight

I had a flight at 215 pm. For which i had done a web check in. I reached the airport 35 min prior to the departure with one bag which i could carry on as well as it was 6.5 kgs. The moment i entered the airport there was an announcement made tat people travelling to patna hurry up. N i rushed to the spice counter within a few seconds of the announcement. There was a lady by the name of shyamli at the counter and she straight refused to help...
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N
Nada Nif
from Delhi, Delhi
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complaint

Hi i traveled from delhi to kochi on 9th nov.2017. I found in spice cafe catalog on my seat that the details of alcohol available on board with brand name and price. It is also written as a star item. It is available on internationals flight only. I felt offensive to see how children and people who does not want to drink are being exposed to drink alcohol. I request you to remove this page since in the public interest. According to me it...
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S
Sandeep Vedagarbham
from Bengaluru, Karnataka
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refund not given

Address:Bangalore, Karnataka, 560041

This is to bring to your notice that we had cancelled 1 seat by name mrs. Shantha murthy and spice jet has cancelled mr. Murali srinivasmurthy's ticket.

This is for flight no. Sg143 delhi to bangalore on 16th nov 2017.

Due to this heavy inconvenience caused, we were forced to buy a new ticket for mr. Murali srinivasmurthy. We now request you to refund the new ticket amount immediately....
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P
prabhas37
from Chennai, Tamil Nadu
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missing 500 rs in the total amount I have spent

I have booked chennai to hyderabad flight on 02 nov 2017 and return on 06 nov 2017 in spicejet flight via YATRA. The total fare was Rs. 2988.
And according to spicejet policy for seat booking seperately Rs.200 each up and down i have paid for seat booking. The total fare including seat was for Rs. 3388. Since it is an official trip i was supposed to claim for refund for the total amount of Rs. 3388.
But to my surprise the ticket...
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K
Kranthi7
from Bengaluru, Karnataka
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refund not processed

Website:www.spicejet.com

Spicejet pnr: abfztq

Hi.. My refund amount 4856 has not been credited yet and spicejet's customer care executives are telling me that refund has already been proceed and asking me to check with the bank, i have already checked with the bank and also provided the bank statement still they are making the same false claims.

Please help me get my refund....
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A
Atc0651
from Bhubaneshwar, Odisha
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cancellation of flight

Address:New Delhi, Delhi, 834001

I have booked spice jet flight number sg 2627 from delhi to jaipur, boarding on 11th nov 17.
Pnr numbers cdeh3h
T73b2p
K5ufvf respectively
This was connecting flight booked from ranchi to jaipur. Yesterday i received message from spicejet regarding cancellation. I opted for refund since the another flight option was for another day morning
Since i along with my family has to attend marriage ceremony another...
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N
NeykN
from Nashik, Maharashtra
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worst customer service experience and rude staff behaviour.

On 12th october i was to fly on sg-487 from goa to mumbai at scheduled time, 5.30pm. The flight kept being delayed for every 30 minutes, and finally at 9.30 pm after 4 hours of waiting the flight took off that day.

The staff present at the airport kept giving us vague answers and never for once gave us a good answer as to why this happened! Secondly, the staff behaved in a very rude manner.

While we waited for...
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M
mickandpat
from Pune, Maharashtra
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non provision of items sold for upgrade

I travelled on flight sg517 on 14/11/17 in seat number 3a from goa to pune on an upgrade i purchased at the airport check in receipt number goi 2882.
I was informed when i purchased the upgrade that i would be entitled to a meal and a drink. When the stewardess came along i asked for a non veg meal and was told none were available. Only one person had been served food prior to myself, does that mean that you only provide vegetarian...
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Y
yogeshgdbabu
from Bengaluru, Karnataka
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leather tuffle bag damage

Myself yogesh babu and with me my spouse jesha kutty and son adhivk just now 13th nov arrived from pune to goa through pnr number u3ehvb.
We checked in 3 luggage of which one tuffle bag got totally damaged at 360 degree.
The way it was handled shows your care on customers. This is not at all acceptable to have my most favourite bag in such condition.
Look at the picture and decide your action. However i had reported to...
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N
Neeraj Shweta
from Khamharia, Chhattisgarh
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refund

Address:Faridabad, Haryana, 121001

Hi
Can yu please help to solve my prob. I have book tickets from goibibo on 16oct due to health issue i have cancel the tickets bcos my mother is 60 years old and she is suffering from danju. When i cancel the tickets both the airline spicejet and goair refund me 1453 only i have book tickets of rs 22252 when i call goibibo they simply say yu cancel the tickets yu only received 1453 amount and cut the ph after that call them again...
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D
Diksha Salgotra
from Jammu, Jammu and Kashmir
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dropping off passenger midway

Mr. Dikshant verma travelling from bangalore to jammu via mumbai and amritsar. Your airline spicejet is dropping him at amritsar airport with delayed timings and he is unable to catch hid next flight via amritsar. He is a child and alone but the airline spicejet is not ready to take the further responsibility for his assistance. The flight pnr is td2pja. Kindly look for the issue asap.

Regards,
Diksha/ guardian...
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L
Leon Baker
from Mumbai, Maharashtra
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damaged luggage and no remedy

Address:Gurgaon, Haryana, 122018

I took a spice jet flt from mumbai to delhi 23 sept, upon receiving my luggage i realised my suitcase (Moulded) safari brand was cracked and broken. I submitted my complaint to the ground staff who filled a form, took picture of the damage, my boarding pass, and luggage tag, gave me a receipt which i have with me. After a month a customer complaints email was sent to me asking about the exact same details, i sent the a picture of the receipt....
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C
Chandrasekaran k l
from Chennai, Tamil Nadu
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careless crew members

Address:600094
Website:SPICEJET

I was travelling by sg 277 from kolkata to chennai departing at 11.20 hours which actually departed only at 12.05. As soon as i boarded the flight i slept for an hour. I woke up at around 13.15 hours and to my dismay i was suspicious whether i was eligible for food in the flight. While it had been served at their time the crew came to collect the trash from everybody and saw me awake. They never realised that they had not provided with food...
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J
Jay chawla
from Gwalior, Madhya Pradesh
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spicejet fake spam email

Address:452009

I opened my gmail app and checking spam folder then i saw this mail and send screenshots of this mail to my friend and then we are discussing about it but then i remember i don't apply for this job then i go on offical website of spicejet and but the address was same so i search the name written on call letter siddhartha chaudhary then i click on this website and said to my friend this is fake.

So guys i you received any mail...
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S
Sanjubha
from Mumbai, Maharashtra
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not refunding my money for cancellations

Address:Mumbai City, Maharashtra, 400077

Hi

On october 5, 2017 a flight ticket for november 18, 2017 for flying from delhi to surat was booked through cheap ticket.in. I chose a spicejet flight #sg-823, which was scheduled to fly at 16.35 from delhi and which was land at surat at 18.15. Timing was perfect as i am landing in delhi at 14.30 from bagdogra and have to reach latest by 8pm to bardoli which is around 90 minutes from surat. I paid ₹.3004/- and got a confirmation...
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Address:411017

Myself shalu sara sam had booked my flight from pune to cochin by sg185 on 03/11/2017 at 11:15 am (Ref no. :[protected]. I reached the spicejet counter after the luggage screening at their scheduled time and was not allowed to fly as they claimed that i am carrying extra luggage, more than their allowed baggage. I was ready to reduce the weight of my baggage according to their allowance but they still didn't allow me to do so. The person...
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B
Bethlehem
from Tezpur, Assam
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I'm very sorry to write a complaint

Address:+91
Website:[email protected]

The worse waste of time never experienced with the spicejet receptionist that they only look towards accessing of luggages. I was charged 300per kg for over access of my baggage. But my ticket free allowance of luggage is up to 25kg. My baggage weight is only around 21kg with my boarding backpack is around 5-6kg. So over all my calculation it's only 27. But they charge me 1500/-extra 5kg. As i check with the particular person he reply me...
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M
Mohak Raitani
from Dehra Dun, Uttarakhand
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luggage damage

Address:Allahabad, Uttar Pradesh, 211001

This is to inform you that my luggage has been damaged by your company and for that i need a compensation. I had a flight from goa to varanasi via hyderabad on 31st oct 2017. Not to forget my luggage was mentioned fragile and still this happens?? How could somebody be more careless?? First of all your flight gets delayed and i dont even get a mesaage about it!!! And then this happens..# service and # airline.. Never travelling from spicejet...
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