SpiceJet Complaints & Reviews

Hello Sir/ Madam,
I had booked a flight for 19th of June from Hyderabad to Mumbai PNR Number:[protected] which was cancelled and I had received a call about it after which I had called the spicejet customer care and the executive asked me to manually cancel the ticket and told me clearly that the complete amount of Rs. 2044/- will be refunded to my account. I cancelled the ticket to which I got an automated email stating the following...

I arrived on 1st July from Dubai to Ahmedabad with Slicejet SG16 flight and we got the shocking news that our baggage did not loaded in the flight.

They promise us to send our bags next day to our respective addresses but there is no any update until now. After calling them today they told it may take 3-4 days more.

I am here for Eid celebration, medication and some business meetings.

All my...

As today the flight from srinagar to chandigarh was cancelled due to the tyre crash at the srinagar airport.
As the flight has been cancelled and no compensation has been then the airlines..Instead of being pleased the just talk rudely to all the passengers approx. 200 pasengers were there.
Their customer service number was not too reachabless by the moment and the service counter at the airport they said the tickets are sold...

Hi team,
I happened to book spice jet (Sg422) from hyderabad to mumbai on 10th july 2016.
Now i happened to receive a voice mail stating that my flight has been cancelled.
I have asked for full cancellation.
I had booked it early so that flight rates were not to much and now at the last moment i am being told to rebook.
Such behavior from spicejet was not expected and would rather have expected them to...

On 5th april 2016, i had booked 3 spicejet tickets from udaipur to mumbai for travel on 11th july 2016 for rs. 3080 each. This flight was to depart at 14:35 hours. On 17th june 2016 (After 10 weeks), i was informed that this entire flight has been cancelled due to spicejet’s scheduling / operational changes.

When i called customer care, they suggested that the only option was that they could shift me to an earlier flight...

I would like to inform you that flight is delay from Madurai to Dubai today i.e. 25th June 2016. There is no proper information and response to the passenger about the delay. One of the passenger was asking about the delay the respond from the Air hostess was if you can't wait please go out from the flight. Is this the way you guys will treat the passenger. We are not travelling free of cost we are paying all the fares including tax. I am...

Respected sir,
Most respectfully lay before you the following facts for your kind necessary step please.
My booked ticket from chennai to agartala bearing pnr no-ay1g3a has been cancelled on 12th june, 2016, but amount not yet refund. Kindly take immediate step in respect of refund money to my savings account.
I trust you will sympathetically look in to the matter and take necessary step as soon as possible and thus...

I had booked the ticket With spice jet to travel from Ahmadabad to Dubai on Dated:14/06/2016 with Flight No SG 015. They had issued me the boarding pass but they didn't allow me to board the flight and they had given the reason that you have to 2 hand baggage including 1 laptop bag. They were forcing me to pay for 2 kg extra which is wrong...Due to this reason, they had not allowed me to board the flight... I was ready to let extra weight...

Dear Sir,

We were traveled from your company air lines on 08th Jun 2016, for 4 adults, from Banglore to Mumbai. That time our flight time was 8.55 Pm but Flight was departure 12.00 noon thatswhy we had faced many problem & we were not reached mumbai on correct time so that we were not attend our ofiice duties & we have loss our salary & excess our expenses.

So we are kindly requesting to you, give compensation...

Today (14/06/16) i with my family boarded sg-623 from kolkata to bagdogra. We boarded as spice max customer. The flight was running 10 minutes late. The journey to bagdogra was hassle free except for few turbulences. The flight landed at bagdogra at the right time but at the end of the runway we heard a sound and suddenly the plane was made to a halt. After 7-8 minutes the pilot informed us that a snag has occured with the landing gear.In...

Booked round trip tickets from Ahmedabad to Pune & Pune to Ahmedabad on 23 june and returning 26 June.Week before got an sms from spice jet that tickets are canceled due to operational issues.Which is not at all acceptable.
We have planned everything hotel bookings and place to visit everything got booked.
Now they will refund money which is not all right saying sorry for inconvenience.
Who will bear charges for all cancellation.Booked...

Dear Sir,

My family travelled on 6 th june 2016 to Madurai from Dubai. I booked two chicken biryani for my kids. But some kind of sandwich roll served to my kids which they never like. They started from my room at 08:00 am ( Dubai time) and not able to have proper food till reached Madurai airport. I am totally disappointed and need proper explanation from your side.

Thanks...

To the concerned. My experience with spicejet has been devastating u r the most irresponsible people running airline services .on june 6th flight sg 3404 vijayawada to chennai was supposed to departure at 5pm . At 4:30 was actually waiting for the boarding call n they announce that flight is delayed by 2 hrs. Nothing but at peak frustations we pass the 2 hrs and try to hear the call for u . But u irresponsile dont even bother to inform that...

I had flight no sg211 from delhi to srinagar on 04.06.2016 pnr no peg8th, id6b4h, k3jkvy, mfi7jr.

The scheduled departure time was 8:40 am. But the flight departed only at 10:45 am.
In this 2 hour ordeal what we had to face was:
1) standing in the queue for indefinite period with no announcement, no airline staff to tell anything.
2) they asked us to board the bus to aircraft. And the bus kept standing...

I travelled from spicejet sg2516 with my family today from amritsar to delhi,
The flight has a major defect regarding to ac.
No proper ventilation.
Temperature was the worst ever.
Around half an hour before boarding flight we were told ac would be repaired but the same didn't happened.
My cousins including one infant had suffocation problem because of such ac defect.
We were told within 15minutes...

Pnr no:- j1m6xb flight from gau to ccu time:- 15-10.
Due to car break down we reached only 1.5 minutes late [ i. E 14:46:30 ]at your airport boarding pass issue counter but your representatives did not issue any boarding pass. My parents are senior citizen [ 76 yrs & 70 yrs ]. But in spite of repeated request they couldn't get the required boarding pass. They are suffering a lot in this age.
My question is, on sympathetic ground...

My name is Rajeshwari Pillai. I was travelling by spicejet to dubai from Mumbai on 30th may night. My flight was at 1:35pm. I was stuck in the immigration queue hence I could not reach the boarding queue on time. I wanted help from the spicejet staff but there was no spicejet staff available near immigration section. Later when I saw a few staff of spicejet althea, Rashmi who were responsible for getting people on board said to me the flight...

• i booked a ticket from bangalore to kolkata (Pnr : w7jqyp). This ticket was booked for 4 passengers (And an infant). I paid seat and space assurance for all the passengers. I got seats 28c, 28d, 28e, 28f. I have attached ticket here as “initial ticket w7jqyp. Pdf”.
• due to name issues i got to cancel one of the passenger’s ticket (Mr natarajan) and book him a new ticket exactly in the same seat. For this i paid the seat...

I would like your kind attention towards the matter that i had travelled from new delhi to hyderabad on 20th may, 2016 by spice jet flight number “sg-125” at 06:50 pm from new delhi. The air conditioning system of the flight was not properly working.In this regard, i had intimated to your crew members but they didn’t provide any solution. Due to this, all the passengers including myself were not feeling comfortable and were suffering...

Today I went to book a ticket and cancel my previous ticket, 1 the guy sitting there was not helping and the girl with him was abusive.
2. Even after bunch of customers explaining they still did not apologies. If this is the case I will recommend every person not to you this airline cos it has people serving to them with abusive. Staff is illiterate they don't understand the meaning of cancellation and rebooking. This incident took...