SpiceJet Complaints & Reviews

Hi Team, Spice Jet should be banned from the airlines industry as they do not want to refund your money at any cost in case you are panning to cancel or re plan your travel. I had to pay 7800 for replanning my travel within half an hour of booking. The customer care executives are hopeless....

This is d worst experience from spicejet customer care people..as flights got cancelled due to fog on Nov 23rd..n I had raised a complaint with d no-373676, they r just playing fool wit the customers..last week they told it'll b refunded next week..If I call dis week dey r saying it's been refunded last week itself..They think their customers r insane..u ppl shld maintain some dignity while handling ur customers n not to mislead ur customers...

Hi I am Kunal Rangari, was travelling from Mumbai to Dubai on 29th Dec 2015 by Spicejet flight. I checked in my bag before entering into flight and when i got down at dubai airport, i did not found my baggage there. I am continues in touch with spicejet customer representative, but there is no response from them. Please do the needful Details: Flight SG13 Boarding time 1:45Am IST Spicejet complaint No. - 374289 DNATA complaint-...

PNR DC547X It is surprising that SJ never send the Travel Insurance Policy along with the eTicket. When I buy eTickets from Indigo the ticket and Policy are sent immediately but not for SJ even you spend your valuable time asking for it. I have communicated with SJ CR about 10 times so far but the answer I get from CR and nodal officer made me think that those two posts are there to dodge the issue with customers. They cannot be dullards...

Hi we were supposed to travel to Hyderabad from tirupati this afternoon for 2.15 spice jet flight and we reached the airport 45min before but unfortunately the counter was closed before the time and there was not even a single staff of spice jet to assist us we asked the airport authorities they suggested us trying in the booking counter to find someone but unfortunately there was no person at the counter too and again when I asked the airport...

This is a complaint about SpiceJet charging for extra baggage. My and wife travelled from Mumbai to Bangalore on 05Jan in SpiceJet flight SG415 and our PNRs are respectively ZCT1NN and WCU7XN. Due to our circumstances, we had to book our tickets separately, and they were not on single PNR. SpiceJet counter person took advantage of this situation and inspite of our request that as a husband and wife, we should be allowed to put our bags together...

I am passenger flight number SG1042 and I reached counter 7-45 for issue boarding pass but counter was closed I enquired about counter incharge then one person NS.NagaRaju, Manager came from out side that the counter already closed. I quested him now time 7-45 why counter closed misbehaved with me and other passengers, actually fight time8-30 after elaborate discussion my self and Sri .ShivaprasadRao MP, other passengers he issued boarding...

Dear ConsumerComplaints Team, My PNR is F368FI Total amount paid for ticket 8742 INR. Today (10 January, 2016) had SpiceJet flight ticket from Hyderabad to Chennai at 5.55 AM along with my wife and 2months old baby. I have reached near SpiceJet counter at 5.10AM but the SpiceJet staff members told I cant be on boarded for 5.55 AM flight because I'm late and they have not allowed me to go to counter as well instead they gave an...

I have cancelled my itinerary (PNR: HF5RFB) from Chennai to Delhi (roundtrip) on 20th of Oct, 2015. But I haven't received the refund. I have called 8-10 times to Customer care of SpiceJet but still no progress has been made. They raised complaint with id CR/375801/2015 on 17th of Dec, 2015 and told me that their customer Relations team will get back to me at the earliest but no one contacted me by any means. Now its approximately 3 months...

I was travelling from Calicut to banglore via SPICE which got delayed by 30 mins, due to which i missed banglore to Guwahati flight, again a SPICE flight. i had more than 1 hour difference between the flights 1. the Calicut staff did not give both the boarding passes 2. when i went to the Bangalore staff, the lady in charge was very unapologetic, rude and was of no assistance. missing a connection flight due to delay in the first flight...

As per the airline no charges were to be levied on cancellation on cancellation of tickets during flood but on my bookings with pnr no.NF[protected], NF[protected], NF[protected] and NF[protected] about Rs 6200/- are charged with no reason to explain. Plz reverse the amt and avoid further communication....

31st Dec 2015 - flight - SG521 Problems faced - On the Boarding Pass it was allotted Gate 4 for Boarding to the Airplane. I was there all most 2 hours before. Without prior intimations they changed it to gate 1 Not a single guy came to tell us from spicejet that go to gate 1. I entered almost the last guy to your horrible airplane felt like i was put inside an Oven. Even saw everyone complaining to start the AC. It was bad for a Airplane...

Due to more then 3hrs delay in departure of (Spicejet flight No SG-103/PNR- L8N5XJ ) my ward Mehul Devrani couldn’t get connecting flight No.AI-42 /PNR No. H9CT1) on dated 31/12/2015, Spicejet official didn’t help him and he was force to stay there in Delhi and suffered mentally & financially. I request pls help us to compensate financially by Rs. 25000/- to cover financial and mental loss...

Dear sir, It sorry to say you that due to non adhering flying time schedule by your (Spice jet flight No SG-103) from Dehra Dun to Delhi (Terminal No.1C) my ward Mehul Devrani who is having PNR No L8N5XJ of your flight No SG-103 is not able to catch connecting Air India flight No.AI-42 /PNR No. H9CT1 (schedule departure 17:20 of 31/12/2015 from Delhi T# terminal.) On Calling your[protected] they are just regretting the situation...

Dear sir, My PNR details are below. I received below mail from Spice jet. (PNR-NFELQR): Your flight SG 3404 dated 18-Dec-15 from Vijaywada is delayed due to consequential effect of bad weather at Bengaluru and will now depart at 7:05 PM. But, actual flight time when booked tickets is 2.20pm. Then changed to 5.20pm...then changed to 5.40pm...and then 7.05pm..finally started at 7.30pm and got luggage back in chennai at 9.10pm. I missed...

Sir, I am a serving air warrior in Indian Air Force.I have traveled in spicejet with pnr number C1EE8L from cochin to ahmedabad. It was via chennai. From chennai i have board in flight number SG 502.Flight has got cancelled from chennai due to technical problems.Then they promised me that the flight is rescheduled to 1800 hrs.But with out any notice they cancelled the flight.As a soldier i was was suppose to report to my unit before 2359...

My brother flied from Muscat to Ahmedabad on 21st December, 2015 with spicejet SG62 on PNR: NRQ8GB. he had brought 48inch TCL brand TV as check in baggage. when opened in house we found that the screen was damaged completely. on complaining on spicejet customer complaint website we are told that its our mistake of not checking the working condition of TV on Ahmedabad Airport itself and its not any fault of spicejet of mishandling. many people...

I am sitting in the plane while I am writing this complaint. Our flight was booked for 1.15 pm and was then delayed to 2.30 pm. When we reached airport, it was delayed to 2.50 and then we have to sit another hour in the flight before it finally started. I missed my train to home due to this...

My mom wss suppose to fly today at 9 but flight get early and it get take off before 30 min... My complain is i will going to travel on 31st December 2015... I want status of my flight if suppose its get delay aur take off early......

Today SPICEJET flight from HYDERABAD to Coimbatore with PNR No ECG5VK has been rescheduled from 5 30 to 7 30 pm. On the way to airport by 4 pm they inform that flight has been cancelled. I have checked out at the room also. Very irresponsible attitude and careless on the customer issue. Planning to proceed legally Chelladurai Pandian [protected]...