Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 128

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balajimurugan
from Nagercoil, Tamil Nadu
Report
Copy

Check in luggage damaged

Yesterday i came delhi to chennai in sg109 date 25 may 2016 my checked in bag is damaged and my flask is missed and things i kept in the bag are damaged i registered my complaint in chennai domestic airport but there is no response please kindly make some process and solve the issues or give me some details about furthur process thanking you balaji murugan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Purvi Talati
from Mumbai, Maharashtra
Report
Copy

Priority seats

Address:Ahmedabad, Gujarat, 380015

Today i am travelling spicejet and it's my least liked airlines due to reasons bellow:

. I whenever i fly i but priority seats and there is no space to keep luggage in row no 1. There is always some equipment in all first raw. This is inconvinent for those who have paid extra 1000 per seat.
2. Priority luggage has never come first historically and had launched a complain but nothing happens.. I am not happy with paying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pareshhp
Report
Copy

Checked-in baggage mishandling

Pnr qemfxh

This is with reference to sg 16 flight from dubai to ahmedabad. The checked-in baggage of several passengers was left at the dubai airport without giving advance information to the concerned passengers. We poor passengers came to know about this only when we kept waiting at the baggage belt at the amd airport. Spicejet staff came only after around one hour to tell that baggage of some of the passengers is not loaded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shraddha231
Report
Copy

Broken bag

Address:Gurgaon, Haryana
Website:www.spicejet.com

My bad handle was completely broken which makes it completely unusable. Also, my items were found missing.Inspite of continuous followup, they were unable to resolve my issue and at the end terminated as a void complain. My bag handle is broken and so have to carry bag in spite of being a trolly. I had registered complain in airport itself, and representative himself comfirmed that major loss to bag has been done. Please i request you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jkbot26
from Noida, Uttar Pradesh
Report
Copy

Regarding flight delay

Address:Kolkata, West Bengal, 700007
Website:www.spicejet.com

Dear sir,

This is reference to above booking for pnr o3sm4v from spice jet airlines
Date 20th may from kolkata to new delhi at 8.30 pm from kolkata and arrival at 10.30 pm which has been delayed and the arrival time now is 11.25 pm, whereby i will not be able to take my onward journey and miss my further travel. So i would request the airline to make the travel on a earlier flight without any charge or cancel the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mallika3292
from Mannarakkat, Kerala
Report
Copy

Spicejet never on time

Address:New Delhi, Delhi, 110017
Website:SpiceJet.com

Hi,
I'm logging this complaint sitting in the aircraft as i've been inside for a very long time. I had booked for a spicejet fight for 6pm from dekh to chennai. The flight was delayed to 6.30 pm which is fine. But i'm still on grounds of delhi airport, after boarding the aircraft at about 6pm. The fight still hasn't taken off, the cabin temperature is so high.. They say it's due to clearances that they require. It's a shame that we...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rinkipinki
from Bengaluru, Karnataka
Report
Copy

Refund amount has not been received yet

Address:560016
Website:www.consumercomplaints.in/spicejet

I had booked my ticket in spice jet for 24th April 16 at 06:55 AM from Kolkata to Bangalore . I reached airport at 06:20 AM but i was not allowed to board. I spoke with respective manager but he was highly rude and was not listening me request properly and asking me to wait. I told him clearly that i am not basically from kolkata and coming here from Jamshedpur by train. Anf respective flight is my urgent requirement as i need to attend my...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
K
kumblashenoy
from Delhi, Delhi
Report
Copy

Baggage not received

Address:Gurgaon, Haryana, 122001
Website:spicejet.com

My baggage not received at destination but airline staff not bothered to address the issue. My PNR no.B8YUMW. I Have boarded from Cochin to Hyderabad by flight no.SG512 on 15th May 2016. Though contacted the airline staff their response is lukewarm. After my repeated request now they are saying that they require 24 hours address the issue whereas I have to attend important official engagement for which all required items are in that baggage....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Bangalore, Karnataka, 560068

Today my wife and daughter with my wife's cousin was supposed to travel by spicejet from Bangalore to Kochi by SG432. The flight time was 2:55, but due to traffic, they reached the spicejet counter by 2:20. They were not allowed to board the flight and there was no try also to do something.
They were told by the staff that the formalities are done and they cannot board. After lot of arguing they say if it is just 1 person, then we...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
VipinKundal
Report
Copy

Flight Delay, but flight is on Time

Address:Jaipur, Rajasthan, 302012
Website:spicejet.com

Writing behalf my sister: CREW MEMBER TOLD THAT FLIGHT IS DELAY. But flight (SG2623) fly on time from Delhi to Jaipur. Crew told that you are not allowed to fly. They offload luggage even my sister is waiting from 4:00AM at the airport. They told their boarding machine is not working, so my sister wait. And after some time they close gates and don't let other people to get into flight (they pay for).
So my sister take another flight...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vedamurthy A P
from Bengaluru, Karnataka
Report
Copy

Delayed flights and unacceptable behaviour

Address:Chennai, Tamil Nadu
Website:spicejet.com

I was booked on the flight SG 1062 Rajahmundry to Bengaluru via Hyderabad. At Hyderbad airport at about 2 PM some one from Spicejet called and said the flight is late and only can fly at 5.50 PM which originally scheduled at 4.00 PM. Since I flew from Rajahmundry, I had already gone through the security check which I was not allowed to go out. Then I requested security about delay and the security called someone from the company to attend...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shruti.258.sharma
Report
Copy

Airlines lost our baggage

Address:New Delhi, Delhi, 248001
Website:www.spicejet.com

Dear Spicejet
Firstly, this is going to take long, so please read the entire message. I insist!
After many unsuccessful attempts to get a response from your customer care team and the arrival desks of Mumbai and Delhi, I am finally turning to your social media page for lodging my complaint. Believe you me, I wanted to settle this otherwise but you left me with no other option.
My husband and I booked ourselves into your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400055

I am shailesh, who booked flight for my wife from blr to atq along with two sister in law from dubai. They board flight from blr but no information was provided them as the flight has been cancelled from del to atq, morover no spice jet staff in del airport ready to assist them they were sent out of the airport with their baggage. Pnr no. I7cknm.
I have to call spice jet office all the way from dxb to bom for this. 3 girls waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jim J
from Mumbai, Maharashtra
Report
Copy

Unethical behaviour

Address:400701
Website:spicejet.com

I had registered and transferred Rs 599/- for SpiceClub membership. They had stated that upon registration, I shall receive two vouchers of Rs 599 each to be used for booking flight tickets. But after registration, SpiceJet website was not accepting these vouchers. I mailed them regarding this issue on 19 April 2016. They made me try out many things and in the end mailed me (on 20th April) stating "We have shared this issue with the concerned...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meghna1103
from Srinagar, Jammu and Kashmir
Report
Copy

Baggage lost in transit

Address:Hyderabad, Andhra Pradesh, 500029
Website:SpiceJet

Respected sir,
This mail is with regard to the baggage lost in transit on flight no SG422 on 16/4/2016 of SpiceJet from Hyderabad to mumbai. The case report no is 34995 and the PNR NO. is K9LG3D.
I am very disappointed with the poor response that I am getting from SpiceJet . After several phone calls, I have not received any mail or any other kind of response from them. Several times after I called up, I have been told that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:600005

I have received a call letter in spice jet letterhead mentioning interview date is 05.05.16 with a signature of HR Head Sanjay Sharma for variable posts though mail from [protected]@spicejet.org. In that letter it is mentioned that we have to pay Rs.9950/- as refundable deposit. We have called him and got the account number [protected] in the name of Sanjay Sharma. We have questioned why the account is not in the name of Spicejet and in your name....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sirishakatthula123
from Sangareddi, Telangana
Report
Copy

Worst customer service faced by spicejet staff @ check in counter hyderabad airport

Website:www.spicejet.com

We would like to lodge a complaint on an esteemed organisation like spicejet as it is in most prestigious hospitality business, but the customer service / hospitality given by the staff at hyderabad airport was very worst behavior and intolerable, the merciless & rude spicejet staff behavior forced us to write this complaint, it seems that spicejet staff at checkin counter are not from any hospitality profession we are very sorry to say this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swapniljais
from Mangalore, Karnataka
Report
Copy

Baggage wheel broken completely

Address:221001

While travelling from varanasi to hyderabad on 4 january 2016 when i received my trolly bag wheel was completely broken. I had complained in hyderabad airport so they had asked me to fill baggage irregularity report form (form no-66140) and told that spic jet will call you within 10 days, i didnt receive any call even after one month then i called on toll free number of spice jet then again they give me new complain no (380391) after calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suryanarayana murty rachakonda
from Elamanchili, Andhra Pradesh
Report
Copy

Ticket not issued money debited

Address:Hyderabad, Andhra Pradesh, 500080
Website:Customercare.spicejet

My ticket was not issued but my account was debited with inr 4263.00. My email id ; [protected]@gmail.com
Ph [protected]
[protected]
Pass 1. Suryanarayana murty rachakonda
Pass 2. S sivaramakrishna rachakonda
My SBI a/c was debited on 27th april with rs. 4263.00 for tkt visakapatnam tp hyderabad 3rd may . Tiket not issued. Pl refund money immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raman Sathish
from Delhi, Delhi
Report
Copy

Refund against cancellation of 2 flight tickets

I want to cancel my 2 flight tickets bearing booking reference No. [protected] bearing PNR Nos. O3B4SL & O3B4SL namely (i) Raman Sathish (ii) Gauri Sathish, from New Delhi to Mumbai on 5.5.2016 due to unfortunate circumstances.
I hereby request you to register my complaint and refund the amount against cancellation of above flight.

Thanking you

Raman Sathish...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about SpiceJet services