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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 135

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K
kishoretvj
from Hyderabad, Telangana
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Flight Canceled

Address:Hyderabad, Andhra Pradesh

I booked a round trip ticket from hyderabad to cochin and from cochin to hyderabad. Travelling dates are 18th july 2015 from hyd to cochin, 22nd july 2015 from cochin to hyd. This tickets I have booked 3 months back but just 2 days before my vacation they called sent one sms saying flight got cancelled, you can rescheduled or book another ticket. Because of this I lost 20 thousand rupees. please do needful....
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Address:Ahmedabad, Gujarat

Today as per the Re 1 offer, while booking with respect to all the conditions for travel period of Aug 22 and return on Sep 1, 2015.
I got base fare amt of 1260 rs instead of Re 1 whereas the round trip base fare goes upto 4580rs.
After seeing the total price to pay as 7121 Rs, I still made my mind to proceed and the app takes me to payment page and to my other surprise, it ask me to pay 12341 Rs.
Please check the screenshots.br...
+3 photos
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D
deepsunu
from Jaipur, Rajasthan
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Status/Refund of tickets booked with Spice Jet.

Address:New Delhi, Delhi

Sir, On 15th July, 2015, at 12:11PM, I made a payment of Rs.10268/- through Billdesk.com vide SBI debit card on POS 00005077 at Billdesk.com IN txn#[protected]. The amount has been debited from my SBI Account, but in the Spice Jet portal the status of the transaction is mention as failed. I request you to make immediate refund of Rs.10268/- to my account & oblige....
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P
premdeepm
from Noida, Uttar Pradesh
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Booking Transaction Failed, But amount was deducted

Address:Bangalore, Karnataka

I tried booking a round trip from the spicejet mobile app, i made online payment from my credit card, but the transaction failed, i tried again and next time transaction was successful. I got the amount deducted twice, i tried calling spicejet customer care no one responded. Transaction ref:[protected] Please help me get my money back [protected]...
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L
LiginAbraham
from Mumbai, Maharashtra
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Missing luggage

Address:Mumbai City, Maharashtra

I travelled with my fly- 1 infant from dubai to mumbai on 8th morning. On arriving, we noticed that our bags were Missing. Infact these bags were not loaded on the aircraft. This was to accomodate the excess baggages which had to be paid by the customers. On inquiring, we were assured that we will recive the bags same day evng. A mobile no was given for followup. However its more than 24hrs and we have no update on our luggage. No one is...
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K
Kakade Bharat
from Ahmedabad, Gujarat
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rude behaviour of ground staff

Address:Ahmedabad, Gujarat

Today I have taken SG 517 flight from Ahmadabad to Pune. While checking in a male staff behaved very rudely and quarrelled with me instead of listening my simple complaint. I travel frequently in the sector. I hope you will keep me attached by addressing the matter. I have not noted down the name. B K Kakade Seat 12B 10/07/15...
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R
Reshma M R
from Hyderabad, Telangana
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Lost baggage since 3 days.

Address:Hyderabad, Andhra Pradesh

Hi, I travelled on flight SG - 1068 from Cochin to Hyderabad on Spicejet at 08.40 pm. When I reached here at 10.30 pm I was not able to find a baggage out of the 2 I gave. Its being 3 days since I have logged on a complaint - there is no resolution till now. I have medicines and some money in my bag. I urgently need an resolution for this. Thanks, Reshma....
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M
moiz1311
from Hyderabad, Telangana
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Feedback

Address:Hyderabad, Andhra Pradesh

Dear sir/ madam, I not fly, but i have ask one flight details for flying on September Hyderabad to Goa, Today at 1200 pm to Ramya Sri on GMR Rajiv Gandhi International Airport Departures, but she busy in mobile phone and said me Thodi der wait nahi kar sakte kya. please sir do some thing for Ramya Sri. Thanks...
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N
nishantsinha15
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Refund not received (PNR-Y35QHL)

Address:Gurgaon, Haryana

Spice jet is providing wrong information regarding the refund of amount Rs.14, 094 against the cancellation of my flight(PNR-Y35QHL) has yet not been received in my spouse Citi bank account through which the transaction has been done. I have sent across an email to them but there is no response from their till date. This is very disappointing to see that such a big airlines is not refunding back the amount and circulating wrong information...
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V
vinay327
from Chennai, Tamil Nadu
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Rescheduling of flights as they wish

Address:Vellore, Tamil Nadu

We initially booked tickets on spice jet airways from Delhi to Srinagar for travel date on 12/7/2015 for 6 Pax. We planned the booking well in advance as we were about to visit amarnath shrine. I got an sms from spice jet that the flight has been preponed or cancelled for no reason. So, I called spice jet and rescheduled the another flight with chandigar as one stop from Delhi to srinagar. We adjusted and digested this problem. Again...
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A
Anand Shastry
from Mumbai, Maharashtra
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Refund

Address:Pune, Maharashtra

Spicejet has not refunded the money. I had made a booking on 19th may from pune to Cochin, however no ticket got issued. Had raised the complaint and spicejet had asked to share the bank transaction no. The same was shared on 19 the May. Further repeated follow up was made. On June 23, they had asked to share the credit card no. After much reluctance, I had shared even though rbi does not permit. However till now no credit has been given....
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J
Jigkay
from Pune, Maharashtra
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Regarding the misbehavior by ur staff at mumbai airport

Address:Mumbai City, Maharashtra

Plz refer my mail as i havedroped a mail regarding the harrsement that ur staffdid 2 us as v were 2ladies travelling and the did this plz revert back [protected] i have droped a mail through my email [protected]@gmail.com plz revert back as soon as possible as being customer i would never everlet go this incidence...
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N
nitu_kadam
from Pune, Maharashtra
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No refund after flight cancellation

Address:South Goa, Goa

I had my spice jet flight booked on 17th december 2014 from goa to pune pnr as u8ziqz for flight sg3018. But just 1hr before the reporting time it was cancelled from your end. I had paid rs2403 / - for the booking. When checked at the airport counter was informed will get an online refund done. But till date it has not been done. None of service given from helplines also. When they knew the flight was cancelled from their end then will not...
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M
mgaurabh
from Noida, Uttar Pradesh
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Non refund of money- pnr (Tc8yqn)

Address:New Delhi, Delhi

Dear Sir/Ma'am,
i booked my ticket through your website spicejet.com, on 11th may 2015, but the booking status was kept On Hold.
Rs. 4499 was deducted from my credit card. After that my ticket was cancelled automatically and i have not received my refund yet. i have called your customer call center repeatedly but there was no help. i request you to refund my money as soon as possible as it has been more than a month and...
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B
Bahirathi Hariharan
from Tumkur, Karnataka
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Non Refund of Cancellation money

Address:Bangalore, Karnataka

We booked a ticket from Kolkatta to Bangalore and the same was cancelled and when we contacted the customer care we were told the amount has been refunded on 13th May and the amount is Rs.2993/-, but till date we have not receieved any amount. The PNR NO is FYTUFN Please let us know the status of the same....
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H
Hema_75
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation charges

Address:Chennai, Tamil Nadu

I wish to get clarified on my cancellation against the booking E-Ticket Number of ticket. Airline PNR - HF7EHB, Passenger name : Hemalatha Veeraraghavan booked through Make MyTrip booked on 3rd. June for 20th. June travel @ 2097. I cancelled the ticket and got back Rs.147 and got deducted on various head of Rs.1950. Strangely base fair of this ticket which I booked was Rs.1480 and the cancellation charge is Rs.1500. Clarity required, 1....
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R
Rajinder Goyal
from Jammu, Jammu and Kashmir
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indifferent and arrogant behaviour

Address:Chandigarh, Chandigarh

I alongwith my five family members were travelling from Goa to Delhi with three members having PNR NO.SCZFJN and two members with PNR NO..P7YHMM and one member with PNR NO.O8GFTJ.Two members are minors.I requested the employee at boarding counter to give all the seats together but he flatly refused in arrogant and indifferent manner that no seats at same place are available as PNR NOS are different.As a result all o[censored]s were alloted at three...
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Address:Ambala, Haryana

- Booked ticket on 30 May 2015 at Spicejet with the Order ID[protected]AM33 - The price of the ticket Rs 6144.0 is debited from bank account. - But no ticket is issued. - On contacting the spice jet customer care a complaint is registered. Complaint no :351532. The Customer care told that the issue will be resolved in 10 days and asked to book fresh tickets for travel. - Another order for ticket is placed with Order ID[protected]AM908...
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F
Franklin sam
from Surat, Gujarat
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Flight Cancelled and Not giving proper replacement

Address:Surat, Gujarat

Dear Sir/Mam, I have booked ticket from Mumbai to Chennai for morning flight. And Chennai to Mumbai for evening flight. My Both flight has been cancelled. I have called costumer care and checked from next flight availability. But the flight timing was very inconvenient. I am very dis satisfied that the Spice jet service provided. We people are booking tickets before 6 months but the same schedules are not reliable. I...
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A
azhar wani
from Gurgaon, Haryana
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theft report

Address:Pauri Garhwal, Uttarakhand

when i check inn at delhi airport.12:55 travelling to srinagar in flight SG 164.PNR NO.U5NTMS.I DROP MY BAGGAGAE AT CHECK INN POINT THROUGH YOUR EXECUTIVE ON COUNTER. AFTER RECIEVING A BOARDING CARD I MOVE TOWARDS ENTRY GATE.AFTER CROSSING A CISF CHECK POINT.I SAW BACK TOWARDS MY LUGGAGE.YOUR EXECUTIVE OPNENED THE BAG I DIDNOT KNOW WHAT HE DID.WHEN I REACH SRINAGAR I OPENED MY BAG IS AFTER SEARCHING I SAW A SAMSUNG EARPHONE AND DOUBLLE GOLD...
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