SpiceJet Complaints & Reviews

I booked a flight ticket from guwahati to Kolkata on[protected] for September 5, 2015 by spice jet pnr TYEQ4 Q through my debit card [protected].

The same ticket has been debited to my account 3 times.

One payment has been refunded.

One more refund has to be made.

The problem may be due to erratic internet connection.

Kindly retain only one payment, and refund...

This is regarding the very poor servide and unethical practice demonstrated by Spicejet airlines. I booked a ticket for my parents to travel from Chennai to Delhi on 5th Sept'15. I paid Rs.500 and sought SpiceJet assistance service. Since my parents are old and also new to flight travel, I opted for this with the expectation that someone will assist them from the time they get the boarding pass till they collect their baggages in Delhi....

Today I was booking my tickets from Srinagar to Delhi for 4th Oct, 2015. Spicejet deducted money from my online account & haven't issued any tickets to me. Moreover there customer care executives mentioned that we can't help it & you need to wait for 15 days for refund. Spicejet spoiled my whole trip & now the fare is also gone up & they are keeping my money for 15 days & I am now not able to book any tickets without money Regards Ashish...

I had booked a Spicejet ticket for my father 71 yrs old on spicejet wioth PNR-OFFZRR.The booking was made on 28th April on a Spice Saver fare Travel Date Flight No. Aircraft Type From / Terminal To / Terminal Dep Time Arr Time Fare Type Airline Current Flight Status Fri 28 Aug, 2015 SG 653 Boeing738-800 BENGALURU KOLKATA / T2 10:40 AM 1:05 PM SpiceSaver Fare SpiceJet Arrived Sun 13 Sep, 2015 SG 658 Boeing738-800 KOLKATA / T2 BENGALURU 6:55...

Booked E ticket booking ID No NF[protected] from Hyderabad to Ahmadabad. we booked three tickets through make my trip on 11th July 2015 @ 4:51pm there is nothing mentioned on the ticket that only 7kgs luggage allowed & at time of taking boarding they asked us to pay Rs.750/- each o[censored]s. Complaint given on counter but no reply I strongly Condemn...

CR/363423/2015 SpiceJet Booking PNR O8ZHQZ: 15 Aug 2015 Delhi-Kolkata for MS. CHAKRABORTY I would like to know : 1/ How could your staff desert my mother in wheelchair and advised her to climb the stairs herself ? 2/ Despite mentioning 10 times, how come there was no FRAGILE TAG in the bag ? My bag contained a Vase that was destroyed due to your carelessness and other stuff were severely damaged. Who is responsible for this carelessness...

I keep a spare cell phone in my bag. Everytime I travel, i carry it in my check in baggage. It is missing from my bag. With no other airlines I travel, it has ever been stolen. I have regsitered an FIR and will make sure the employee responsible is found and also spicejet for not monitoring the employees....

SOn 15-Aug-2015, at 08:41, Harinder Singh wrote: Dear Sir What is the status of SG 2411???? My son is travelling from Delhi to Chandigarh and your flight is cancelled... This is really disgusting... He choose to travel by air instead of Shatabdi... Thanx to you people he is still at airport. We are really feeling harassed. Harinder Sent from my iPad...

I booked 5 tickets (to and fro) from kochi to goa on 26.10.2014 . The journey dates are on 26.08.2015 and 28.08.2015. They changed the flight 4 times or so. Each time i called the customer care and talked for 30 minutes or more to change the flights. But each time there was another option available for them. Now that the date of travel has arrived, they have sent another message that the flights from kochi to goa is misconnecting. I called...

It have been one of my worse experience in 2 months of travel. . The last 11 of July I decided to buy two flights with spicejet: 1. From Bangkok to Delhi (5504, 10 baths 10000 INR approximately) 2. From Mumbai to Bangkok (11015 INR) Some days ago I asked about the airport from Bangkok to Delhi and the airports from Mumbai to Bangkok. I received a confused email but I could understand my airport of departure in Bangkok. After that I...

I had booked a return flight from (Delhi-Kolkata) and (Kolkata-Delhi) with SpiceJet on a special offer ticket. Both the flights have been delayed. Delhi Kolkata flight by more than an hour and the Delhi bound flight which was supposed to take off at 9 AM in the morning will now be flying at 5 PM in the evening!! Are these guys seriously running an airlines business or something else because we choose airline over train to save our time and...

I had a booked a ticket from Kozhikode to Hyderabad via Chennai for 30th July.
After repeated rescheduling of chennai to hyderabad flight i decided to cancel the Chennai - Hyderabad sector journey only. I called up customer care and requested to cancel only Chennai Hyderabad ticket executive has confirmed and
however the customer care executive has cancelled the Kozhikode to Hyderabad, today 29th July when i logged in for...

Hi, My PNR is- C9B16Q, Kindly process our refund amount asap in the same account we have made payment to book our tickets. This is truly unprofessional, the way your customer representatives (Poonam & Anu) talk to me and provide wrong information, i have called up 3 times to customer care and the info have been provide to me 3 times were absolutely incorrect. 1. We have booked our tickets on 16th July from Delhi to Mumbai 25th Dec-...

I am hasan I reach Dubai air port terminal1 9.45am they said counter closed already you go and check with spicejet office. after I go there office nobody was there.after I call burdubai office they told me to wait in the office outside I inform somebody to meet u like that I am waiting 10. 20am he come and told me he cant help and he cant change the ticket also I spent already 1150dhs. I said try to help me in this case .they said not possible...

The staff at Pune Airport is not at all helpful. I had done web check-in and due to a strike in Pune, I reached 40 mins prior to the scheduled departure on 30th April, 2015. I was flying from Pune to Srinagar with PNR#YY4DTG along with my family. The staff did not allow us. The lady at the counter said that you can leave your luggage and go ahead but after a minute she refused that she said anything like that.I was ready to leave my luggage...

i had a flight on sunday, 19 july, 2015 from chandigarh to delhi at 8:30 in spiceet airlines. and another flight from delhi to bhubaneswar at 11:05 in airindia airlines.
i was expecting to reach delhi at 9:25 but the spicejet team delayed so much that i reached delhi at 10:40. i requested them to even inform there at delhi but the did nothing and i missed my flight just because of them. they didnot helped even a little bit and even...

I have booked from Spice Jet website on 9th July 2015 from Pune to Delhi and done online payment via ICICI bank.After payment, amount deducted from my bank account but my ticket was on hold and after 1 minute it was cancelled automatically .On calling Spice Jet customer care they told we have not received payment so ticket is cancelled . On calling bank they told transaction is successful and given me reference number and asked to talk...

I have purcased a ticket of sg 227 dt09.09.2015 pnr no ucf16k for delhi to chandigarh at 02.15pm through your organisation .But the schedule has changed to 01.10pm .My another flight from kolkata to delhi on the same date sg252 pnr l5qyyc which was purchased thr make my trip time of departure from kolkata was 09.00hrs but changed to 05.45pm which will arrive at delhi on 07.55pm then how cani catch the chandigarh fligt kindly let me know whether...

Hi, I had booked through spicejet mobile app a round trip from Bangalore to Delhi on 15th July 2015. The booking was cancelled and I was not informed. Luckily i had called up to confirm and found the same. When I asked for reimbursement, they asked me to contact my bank for Ref Number which also I did. Still they are not contacting me to confirm about reimbursement. Whenever I reach out to them they just have same reply that respective...

I was traveling via SpiceJet from jaipur to Delhi. I had a connecting international flight and the checkin staff refused to give me a waver on my 23kg luggage. Finally i accepted to pay so and when i told them i will be paying by AMEX, they told me to use a different card, when i told them that i am on a business trip and this is the only card i can use. They told me that they will try to use this card on a outer machine but failed to swipe....