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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 152

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S
sans02011988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight cancellation and not responding over phone call

Address:Chennai, Tamil Nadu

On 19 Nov 14 at 05:01 pm I got sms regarding my flight cancellation with PNR R9UYTT & BCISGH & E2DQSY Flight no SG183/ SG226 dated 22 Nov 14. After that continuously calling spicejet customer care but no one is answering my call. Kindly resolve my problem as I'm going home for my marriage and it will be a matter of shame to my family members if I don't reach home well in time. Also I will knock consumer Court's door if my problem...
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Address:Bangalore, Karnataka

Hi Team I got a message today morning that the following flight has been cancelled by spice jet. Since then i have tried calling your helpline numbers for 50 times but to no avail . This is really pathetic service by spicejet who has no concern for the well being of the customer on how to get us on-board on another flight. i have some urgent work and i have to reach pune on 25th . Kindly respond atleast on the mail to avoid an unsatisfied...
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P
prac1982
from Gurgaon, Haryana
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Regarding cancelling the ticket at last moment

Address:Bangalore, Karnataka

Hi, I am Pracher Pancholi. This is in regard to the flight SG-342 which was booked Wed, 27 Aug 2014 for flight on Nov 23 from Bangalore to Ahmedabad. At the last moment i received a message that due to winter operations we have cancelled the ticket and please re-book on alternate flight. This is completly ridiculous that at last moment spicejet is causing inconvenience to the passengers. To book a new flight why customer should bear the...
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N
NILESH DODANI
from Mumbai, Maharashtra
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Customer Care numbers no response

Address:Mumbai City, Maharashtra

The 2 nos. ([protected] and [protected]) provided on the website and all other portals claimed to be customer care no for spice jet are not working. In case of emergency, there is no where to contact Spice Jet and the customer is stranded. Poor customer service. The email if sent is reverted in 2 or 3 days....
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P
pushpeen kaur
from Hyderabad, Telangana
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PNR : XBDPRQ

Address:Bangalore, Karnataka

Hi Team, I booked my ticket for the below flight from Spice jet and I have received a message saying my flight has been rescheduled. I am trying to reach you guys but nobody is picking those nos. Even I have send mails to you but nobody is responding. If you reschedule the flight you should call and inform the customer. I am not at all comfortable with that timing. Can you call me at my no [protected]. Pushpeen Kaur...
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R
Reema9
from Pune, Maharashtra
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Cancellation not compensated

Address:Hyderabad, Andhra Pradesh

Hi, this is with regards to my flight from pune to bangalore on 16 th November at 4 45 pm. I reached the airport at 2 30 pm and was informed that my flight is cancelled. I was quite surprised since there was no phone call or email from u guys informing me about the same. The guy at the counter said that our software says a message was delivered to you yesterday! Which I haven't got! I got an email day before stating 72 hours left for your...
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S
sid1073
from Gurgaon, Haryana
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Money not refunded.

Address:New Delhi, Delhi

I had a Spice Jet ticket booked from Gauhati to Delhi for the 15th of October, 2014. I had cancelled my reservation before the stipulated time. Spice Jet has not till now refunded the money as they had said they would. Tried contacting their customer care department but there is no response from them....
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G
ginova
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Appalling Service

My parents are travelling from Goa to Amritsar via Delhi by flight SG254. My father is an ex-defense service man who suffered a head injury while in service. Due to this injury he has a limp as well as slurring speech, it pains me to have to explain my father's predicament in detail but unfortunately your staff at Goa a person named Vincent had the nerve to call my father a drunkard. Also the flight will be landing at Chandigarh instead of...
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Address:Mumbai City, Maharashtra

Was travelling from Cochin to mumbai on 8th nov by spicejet. 1) pre booked tickets and meal on 1st april 2) 3 mails and 2 SMS from spicejet to re choose as menu had changed, promptly i did the needful 3)on board flight attendant first tells me my meal was not loaded in the aircraft by mistake so do i want a snack instead to which i nodded my head indicating NO. she frowns and goes to the other trolley and comes back with a food packet and...
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S
shipra.gupta17
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop is missing from the luggage

Address:Pune, Maharashtra

I travelled from Pune to New Delhi on 17th October 2014 by Spicejet flight no. SG208. My PNR no. was AC2ZPX . During baggage scanning on Pune airport, Laptop was detected in my travelling bag. I asked the Spicejet staff to put a 'fragile' tag on my bag as it had a laptop inside it so that it could be handled with care and safety. But when I reached New Delhi, and collected my baggage from the belt, there was no laptop inside it. I request...
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G
ganeshr_bca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst experience with Spicejet Airlines

Address:Chennai, Tamil Nadu

Hi, This issue is about worst service and Experience with SpiceJet Airways and greater thing of SpiceJet Airways how to make discomfort, loss and inconvenience to their “Valuable Customers” I already sent 3 legal notices to the Spice Jet airways they still not responding to my legal notice and not given any satisfactory reason for the below mentioned issue. • First Legal Notice dated 03. 07. 2014 • Second Legal Notice dated...
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V
varun49
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of my flight

Address:Surat, Gujarat

I had booked my tickets from hyderabad to surat and surat to hyderabad with spice jet airlines, unfortunately my flight was cancelled and they had not informed me for cancellation, when i came to know about this cancellation i called the customer care of spice jet then they told the flight is cancelled so, i asked for other alternative but they don't had other flight, then i asked to do my booking with some other airlines and pay for that...
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A
arb003
from Pune, Maharashtra
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Special Offer not received

Address:Pune, Maharashtra

I was travelling on ticket along with my wife. The flight was delayed due to technical reason at Pune airport. The movement flight with Chennai my co-passenger received your message of offer. Rs.1000/- per ticket if offered as compansession which I have not communicated on my mobile no. [protected]. It confused me after waiting for eight days I am complaining through this mail. I request you to look into the matter inform me. Regards,...
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S
Sandip Singh02
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acid burns T Shirt & Jeans on a Spice Jet Flight

Address:Bangalore, Karnataka

The pictures speak a thousand words. I would strongly urge to see the pictures first and then read the email . What could have happened is something I do not even want to imagine. I could have been sending you my burnt skin photos rather than the burnt T shirt & Jeans Photos. This happened to me on a Spice Jet Flight from Bangalore to Delhi on Friday (31st October 2014), Flight No SG 507. I was seated on 30D. There was obviously...
+5 photos
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T
Torab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tactical cancellation unethical practice.

Address:Bangalore, Karnataka

The tactical planning with which Spice Jet is operating is really unbelievable and unethical in every term stated. I booked my Bangalore-to-Surat flight tickets for me and my fiancée on the 18th of September, 2014 (2 months before, as I am going to get married on the 20th November, 2014 in Surat) for travel between 17th November, 2014 and its return on the 24th November, 2014 my PNR Number being K23QJL for which yesterday i.e. 17th of October,...
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S
suresh0007
from Dindori, Madhya Pradesh
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MY TICKET CANCELLATION AMOUNT NOT REFUND IN MY CREDIT CARD

Address:New Delhi, Delhi

I HAVE BOOKED A TICKET DELHI TO BAGDOGRA ON 10/10/2014 FOR ONWARD JOURNEY TO DELHI ON 23/11.2014 WITH PNR - A9VBYQ ( FLIGHT 881), BUT DUE TO OFFICIAL REASONS I COULDN'T GO ON WITH GREAT DIFFICUKTY I CANCELLED IT ( CANCEELLED REF. NO[protected] I HAVE PAID THROUGH MY CREDIT CARD. BUT AFTER TODEY MY AMOUNT NOT REFUND IN MY CEDIT CARD ACCOUNT SO, I REQUEST YOU TO KINDLY REFUND THE AMOUNT AFTER YOUR PENALTY FOR CANCELLATION WHICH I UNDERSTOOD......
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S
suryarathi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong promise regarding refund of amount

Address:New Delhi, Delhi

I am Surya Prakash Rathi. I booked tickets for two from Srinagar to Delhi in Spicejet on September 19th’2014. The details of the tickets are as follows: PNR NO : H5J2NP Date of Journey : 26th Sept.’2014 Flight No. : SG 854 Name of the Passengers: Surya Prakash Rathi and Shashank Gupta Travel Date Flight No. From / Terminal To / Terminal Dep Time Arr Time Fri 26 Sep, 2014 ...
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M
malkiyat_singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spoiled my marriage anniversary plan : Provided wrong information by SpiceJet

Address:Mohali, Punjab

HI Team, I booked a flight on 4 april from Spice jet, consider the below details onward * Chd to Delhi (15 nov) PNR UBKMKN (9:45 AM- 10 : 50 Am) * Delhi to Goa (15 Nov)PNR U6YE2M (1:45 Pm- 4: 10 Pm) Return * Goa to delhi (20 nov)PNR U6YE2M (1:45 Pm - 4:25 Pm) * Delhi to chd (20 nov) PNR UBKMKN (6:10 Pm- 7:15 Pm) and i booked a hotel(Resort Terra Paraiso - A Boutique Beach Property Gauravvaddo, Calangute, Bardez Goa Goa) in...
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G V GANESH KUMAR
from Hyderabad, Telangana
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Request for Breakup of onward and return journey

Address:Hyderabad, Andhra Pradesh

PNR No. ECICKH SG 226 on 02.06.2014- Please furnish the break-up of actual fare from Hyderabad to New Delhi and New Delhi to Jammu (Rs.7, 336/-) SG854 on 07.06.2014 please furnish the break-up of actual fare from Srinagar to new Delhi and SG 239 07.06.2014 please furnish the actual fare from New Delhi to Hyderabad. (Rs.11, 016/-) Furnishing of the actual fare is required to submit the same to the Department...
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R
RaviJain
from Bengaluru, Karnataka
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Flight Cancelled just couple of days before Journey

Address:Bangalore, Karnataka

Dear Spicejet I had booked tickets to home for Diwali many months before Diwali. Now I get a message that my flight is cancelled. This is very unfair. This is unbearable. My PNR for the flights are VBTLQN. (Bangalore - Visakhapatnam - Bangalore) Please arrange for an alternate flight or else face consumer court. You can't play with people's emotions on Diwali. Regards, Ravi Jain...
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