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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 155

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J
Jeyachandran Jeyaseelan
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change in flight timing without any intimation

Address:Hyderabad, Andhra Pradesh

SpiceJet is the worst airlines that i have ever travelled.Recently I had to fly from Delhi to Hyderabad on 17th Aug-SG239 and when I checked-in I was informed the flight timing has been changed and all this without any prior information.The actual flight timing was 1955 but got pushed to 2135.I had a bus catch from hyderabad at 1130 and have to travel to another destination.But, because of this delay, I had to miss my bus and was highly frustrated.This...
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Navin C Bhatt
from Pune, Maharashtra
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Wrong Flight timings given to me by Spice Jet

Address:Pune, Maharashtra

It was a horrible experience travelling by Spice Jet. I had booked my return tickets through Easy go trip from Delhi to Pune. During my return today when i reached Pune Airport for SG-208 flight 7:25AM i was told your flight is scheduled for evening 4:00 PM. There was no one to cooperate and understand the problem and harassment caused to me due to this surprise change in my flight schedule. Just a blame game going on it is not our fault,...
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R
Rajesh@vil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seats are uncomfortable

Address:Bangalore, Karnataka

Recently I travelled From Kochi to Bangalore in Spicejet flight. Flight was very small and congested; the seating arrangement was not up-to the standards. Seats are very uncomfortable to sit. The flight fare is reasonable but they charge extra for comfortable seat. Then what is the use of giving reasonable fare without giving good service. If they want to charge extra for seat, they can add it in fare only. Why can’t they do it..? If...
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smatty
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount did not refund

Address:Visakhapatnam, Andhra Pradesh

I, Jagjeet Singh register a complaint that amount was debited from my account on 22 july 2014 by doing ticket book online, amount debited was Rs. 4675...from visakhapatnam to jammu problem is that it wanted credit card for payment submit but i had debit card But i submit payment and ticket was not done due to this debit card ... Then after i booked same ticket by internet banking and it was done But the amount that was debited from my...
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R
rajes18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Agonised due to flight delay in the last minute

Address:Bangalore, Karnataka

Hi, I boarded the flight SG524 yesterday from Bangalore to Kolkata, The flight was supposed start at 6PM but it was announced earlier that it will be delayed by 15 mins and start at 6.15pm. This happened at 5pm. And then suddently at 5.45 PM it was announced that the flight is further delayed by 90 mins and will start at 7.30 PM. After having said this the flight still didnt leave the airport untill 8.00pm. Which is a total...
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Bikram_Singh
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund

Address:Chandigarh, Chandigarh

Dear Sir, SpiceJet had announced a discount scheme for bookings and I was booked 5 tickets 3 of adult and 2 of children worth cost Rs. 17720/- with a booking ID is NF[protected] and PNR No.RIT65L. When I was booking online through "Make my trip.com" I choose my destination from Goa to Delhi on 9/11/2014 but suddenly destination was changed and I didn't noticed and I had booked with wrong destination. Now I had asked from make my trip.com...
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S
singhrk
from Jammu, Jammu and Kashmir
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Not showing correct information

When searching the flight fm srinagar to bengalore. I prefer to book in your flight, because flight is non stop upto bengalore, and same i was booked a seat fm srinagar to bengalore and back in the name sk rakshit on 27 sep and 01 nov in flight 443 and 442 respectively. However, after booking the ticket my journey is fm srinagar to amritsar, amritsar to mumbai and mumbai to bengalore is not understood. Why journey route are not available....
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I
isrkumar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of Service by Airline

I would like to file a complaint against Spicejet and looking for compensation from them for all the additional money I had to spend to complete the journey I fully paid them. I booked 4 tickets from Vizag to Singapore on Spicejet website. Vizag to Hyd on Spicejet and Hyd to Singapore on Tigerairway – Spicejet partner for this deal. They issued a confirmed booking and I paid the full price. My wife and 3 small kids travelled on 25th...
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S
srabastinc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance and Frustration - They hold customer's money and do not return.

Address:Hyderabad, Andhra Pradesh

Reference : PNR AY6WGN Never book tickets on SpiceJet Airlines. 1) They charge you Rs.1500/- as cancellation fees per ticket per passenger. So you end up loosing all the money. 2) They do not even return the money. The explanation given : Since you cancelled the ticket on our Online website, we keep the money thinking you will use the money for another booking. If you need the money back, you need to call customer service. I cancelled...
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RAJAT CHANDRAN
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misplace of boarding pass

Address:Chennai, Tamil Nadu

Sir,
I, rajat chandran k, have travelled from chennai to guwahati via kolkata today i.E 17/07/2014 by flt no . 321 on seat no. 32 a . Inadvertently, i forgot the boarding pass on the seat itself whereas i require it to reimburse the amount from cda(Controller of defence account ) . Hence may i request you to kindly issue me a duplicate boarding pass duly affixed your rubber stamp to validate my journey.

Hoping urgent...
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S
sunderajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking under discount scheme

Address:Mumbai City, Maharashtra

Sir, SpiceJet had announced a discount scheme for bookings from 15/07/2014 to 17/07/2014 for travel from 16/08/2014 to 30/09/2014. Yesterday, I was booking two adult tickets for a flight from Mumbai to Kochi from the company's site for travel on 27/08/2014...The 8.50 flight from Mumbai showed ticket fare as Rs.2999/-per person and Rs.5998/- for two adults. However as I was booking, on line, suddenly they changed the fare and charged me...
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A
aditya singh tirupur
from Valavanur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bag misplaced or reached somewhere else.

Address:Bhopal, Madhya Pradesh

Hai I am adity singh, obc bank manager. I booked the urgent ticket from coimbatore to mumbai on 12 july 20014 to report urgently to bhopal region on my transfer with your flite spicejet SG 437 pnr no DENDMB. Now my purpose got completly defeated due to your service irrugularity related to my bag. Since my all official doc is in my bag.
I was told by your people they have sent my bag to chennai instead of mumbai. And will be coming...
+1 photos
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A
ankit0489
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Flight Postponed

Address:Bangalore, Karnataka

Hi, I had a flight on 09/07/2014 at 08:30 AM and my PNR is A839WG in Spicejet and booking date is 01/042014 but the flight got postpone earlier than actual time at 7:45 AM but I did not get any intimation for that. I did not get any mail, didn't get any message or even didn't get any call so I missed my flight. I contacted to Spicejet's customer support and they are telling that they informed by message but I did not get anything. I have...
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G
gkooty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation request due to flight delay & reschedule

Address:Kolkata, West Bengal

I have booked my tickets on 06.02.14. which schedule as follows.Confirmation Number (PNR): BB5FHK Passenger(s) Information 1. MR GOPALAKRISHNAN C 2. MS INDUMATHI K 3. MS SANYA G (CHILD, FEMALE TRAVEL DATE FLIGHT NO. FROM / TERMINAL TO / TERMINAL DEP TIME ARR TIME AIRLINE THU 26 JUN, 2014 SG 328 KOLKATA / T2 CHENNAI 06:50 AM 09:00 AM SPICEJET THU 26 JUN, 2014 SG 305 CHENNAI COIMBATORE 11:10 AM 12:10 PM SPICEJET MON 07 JUL, 2014...
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R
ravisandhu
from Mumbai, Maharashtra
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cancellation

Address:Mumbai City, Maharashtra

I booked 4 round trip tickets from bom-atq which is to be scheduled on 12/07/2014 and out of which i told customer care executive to cancel 1 ticket only for for 1 way and they cancelled both way.customer call centre service is very poor they can't even pick call now.my PNR no is k7v78g....
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Raman sardana
from Noida, Uttar Pradesh
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Baggage damaged

Address:New Delhi, Delhi

I want to register a complaint against the spice jet for damaging the bag and recover the cost of my VIP Bag (10 days old) amounting to Rs 6000 which is as per the IATA rules. FLIGHT NO: SG 254 PNR: DC51PX Date:02/07/2014 SG [protected] Travelling from Goa to Delhi. I had a conversation with spice jet team but they are refunding only 800/- but I am not satisfied with this amount I want my whole money of my baggage....
+2 photos
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sid_149
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against cancellation -- O4NTNS

Address:Pune, Maharashtra

Spice Jet has pathetic service & customer support.. My flight from Amritsar to Pune -- PNR : O4NTNS on 5th May was cancelled due to changes from Spice Jet in their daily iternery. I was told that a refund of 10300 would be made to my account within 10-12 days. Its been 2 and half months and i am yet to receive the refund. Every 10 days i call and there is the same excuse of some technical error and a promise of the refund being under...
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Deepak_Shukla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inhuman Behaviour by Spicejet Reservation Staff

Address:New Delhi, Delhi

Hi All, This is just to inform you that there has been inhuman behaviour by the SpiceJet staff Johnson Morris and his supervisor Deepanshu Chhutany showed a inhuman behaviour on call, As i just wanted to put the PNR on hold for 24 hours since I was not in a position to make a payment. it was a case of emergency one of my uncle is been diagnosed with Last stage cancer and is hospitalised I was trying to book the air tickets for his son...
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JayasriKongara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full Refund

Address:Guntur, Andhra Pradesh

Hello, I am writing to complain and request for the full refund of booking confirmation number (PNR):J3K43S. I was there ontime and they didn't let me IN and closed the flight gates 5 minutes earlier to the boarding end time. That was totally unacceptable. Because of that all my connecting flights journey got messed up. Very dis-satisfied. I am here to request the FULL refund for the above mentioned PNR purchase and cancel my return ticket...
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shikhamanaktala
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No hospitality

Address:New Delhi, Delhi

I had a flight at 5.25 am to Lucknow from Delhi. I had got a bit late and was not able to reach for check-in 45 minutes prior to departure time. I reached there by 4.50. As soon as we reached the airport, we rushed and asked a supervisor to get us checked-in at the earliest as we were seeing some express check ins happening. The supervisor rushed us to a desk where in the lady took our ID's and our tickets and did not seem to be in any...
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