Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 151

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
khand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet flight SG-506 (5th December) cancelled

Address:Bangalore, Karnataka

I have booked 2 tickets with Spicejet from Bangalore to Delhi (SG-506) scheduled on 5th of december at 09:10PM. Last week I got a message that due to operational reasons the flights has been cancelled and to rebook the tickets two contact numbers are provided. I have tried the numbers hundred's of time either the number is invalid or if it is connected it does not connect to the customer care executive. Even I tried the Nodal and appeal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, West Bengal

i have been travelling with spicejet for quite some time now. i never complained for delayed flights, this last time my flight was cancelled and that caused me a lot of problem. i wanted a solution which was also not given to me, i have mailed, and have received no reply even after 4 days. i had to spend a lot of money to cover up for your mistakes. its high time i get back my money and the extra losses due to spicejet. my pnr is E4UMPC. i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikashsaraf2703
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of Ticket Amount

Address:Kolkata, West Bengal

Hi, I had confirmed tickets for two people Mr. Vikas Saraf & Miss. Ishu Saraf of Spice Jet Flight (PNR No. G8NR6D) dated 22nd November.2014 from Kolkata-Delhi-Jammu(FlightsSG 868/SG 226) & returning tickets for 24th November 2014 from Jammu-Delhi-Kolkata(SG 852/SG 613) for which I have paid amount of Rs.15182.(14982+300 for preferred seat) but we got information that the flights got cancelled due to some operational reasons at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lokesh40
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Flight timing

Address:Bangalore, Karnataka

I have booked a flight from Bangalore (18:45) to Delhi (21:55) on 3rd Dec. But when checked the PNR status, Departure time is changed to 19:55 and arrival is 22:50. Due to which, My next schedule is disturbed because I have to catch the train by 23:30 . So, I request you to please arrange the flight prior to schedule or change it to 4th Dec 10 AM flight. Regards, Lokesh PNR - O4JQ2C...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanskar pvtiti
from Delhi, Delhi
Report
Copy

want to reschedule my flight

Address:Kolkata, West Bengal

sir I have been calling since 3 days but due to some unavoidable reasons your customer care numbers are not working. They happen to be invalid sir I have to reschedule my flight which is on 22 December to25th December details PNR P8D48G: 22 Dec 2014 Kolkata-Chennai sir my no:- [protected] name of the travellers:- Dr durgesh jha Dr kirti pathak sir please call me and do the needful as its causing mental harassment regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravvijh
from Silvassa, Dadra and Nagar Haveli
Report
Copy

not yet received refund

Address:Mumbai City, Maharashtra

Team, My flight no so 114 pnr -XB3TPQ dated 23- nov - 14 from mumbaI to varanasi was cancelled due to operatonal reason. I have not yet received the refund and your numberror is always busyou. So I am not able to contact you. Please do the needfull. Regards Gaurav vijh [protected] [protected]@Gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mridupen
from New Delhi, Delhi
Report
Copy

delay in flight

we had a booking for a 5 p.m. fight - delhi to mumbai - SG 119, on 5.12.2014 This has been rescheduled to 11.50 p.m. This will make us miss a very important meeting in mumbai at 8 p.m., for which we were going. Kindly put us in any flight prior to this time so we can be in mumbai before 7.30 p.m....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ajay2016
from Gurgaon, Haryana
Report
Copy

Continuous cancellation and rescheduling flight

Address:Gurgaon, Haryana

I had booked Spicejet Delhi - Kolkata flight (PNR No T8IY3G) 29 Nov 14 - 5 PM flight the same was cancelled without any communication. I had to reschedule it to 1st Dec 14 - 5 PM, the same was rescheduled by them at 8 PM than again 11 PM. Their customer care no are not reachable. It's a mess don't travel by SpiceJet I would never in future...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachinp007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight SG-345 got cancelled

Address:Bangalore, Karnataka

Hi, I am Sachin. This is in regard to the flight SG-345 which was booked Wed, 22 Oct 2014 for flight on Dec 05 2014 from pune to Bangalore. At the last moment i received a message that due operational reasons we have cancelled the ticket and please call [protected] /+[protected] to be re booked on an alternate flight.This is completly ridiculous that at last moment spicejet is causing inconvenience to the passengers.for the past 2 days..I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhivya Raksha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst airline customer care

Address:Chennai, Tamil Nadu

i have booked a flight to guwahathi on dec 7 but the flight was cancelled due to operational difficulties. they have given a contact number to call for re booking but i have trying to that number for past 2 days no response from them, not reachable, network busy.. etc... how can i rebook my flight?? if they cannot provide an appropriate customer care why they need to give a contact n umber. worst airlines ever... SG321 dated 7 dec...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suyambukani
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care not answering my complaint - Flight SG3597 CANCELLED ; PNR: Y9J46T

Address:Chennai, Tamil Nadu

I sent the follwing mail to [protected]@spicejet.com on 28.11.2014 Dear SpiceJet customer care executive, I received the following message from you on Tuesday the 25th of December 2014. Since then I have been trying to reach you through the customer care numbers provided but they are forever busy!! I sincerely hope that this mail does not go unattended. (" (PNR-Y9J46T): Your flight SG 3597 dated 11-Dec-14 from Chennai has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangita Bhardwaj
from Bengaluru, Karnataka
Report
Copy

Flight got cancelled.

Address:Bangalore, Karnataka

Got mesage three days prior for ticket cancellation and when tried reaching spicejet customer care, could not reach. My flight is on tuesday, but till now, Have not any help from them. They have cancelled all of sudden because of operational activities. PNR-VBCZHA FLIGHT- SG114 2nd december 2014...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarus1258
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Flight Timings without asking

Address:New Delhi, Delhi

My wife Aparna was booked in SG 512 ( PNR: J7JRGJ) from Bengluru to Hyderabad on 6th Dec, 2014. This flight was scheduled to arrive in Hyderabad around 3.pm. She has to attend a function in the evening starting at 7 pm. However, to our dismay, this flight was changed to SG 1109 with scheduled departure time of 9.30 pm with expected arrival time at 11 pm in Hyderabad. We had no option but to book her in another flight; Indigo; 6E 262 and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananrita De
from Bengaluru, Karnataka
Report
Copy

Unscheduled Delay and Failure to attend to Customer Calls and Complaints

Address:Bangalore, Karnataka

Flight SG 524 originally scheduled to take off at 5:55 p.m. on 29th November 2014 from Bangalore to reach Kolkata at 8:25 p.m. has been rescheduled to take off at 7:30 p.m. and shall reach Kolkata only at 10.00 p.m. or thereafter. It is imperative that I reach Kolkata well before 29th November 2014 evening to attend an urgent business requirement and a pre-scheduled dinner meeting. I have already called the Spice Jet customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kevin Christian
from Hyderabad, Telangana
Report
Copy

flight delays

Address:Surat, Gujarat

Hello, here i am complains of the delayed of flights. I had rhe problem on date 24 November form hyd to tirupati flight no. Was 1021 which was delayed by 2 hours pnr no. I63qjm. Nd now on date 25 November while travelling from hyd to mumbai again the flight has beebd delayed for 1.45hours flight no. Sg 403. Pnr no. U55LFS. And coz of the delayed flight nk. Sg403 i m goin to miss my train mumbai to surat. M not satisfied with the delays...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somnathsb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sister and her son not allowed to board the plane despite having confirmed tickets.

Address:Bangalore, Karnataka

My sister and her son not allowed to board the plane despite having confirmed tickets. I had booked ticket for my Sister and her son using my credit card. (PNR E8TMVT) The original return journey date was 18th Oct 2014. On Sept 28th 2014, through spicejet website I changed return journey date to 22nd Nov 2014. For this change I paid 3700 INR through netbanking. On Journey date i.e on 22nd Nov, my sister and her son went for check-in,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prachi Tripathi
from Mumbai, Maharashtra
Report
Copy

Flight Cancelled - No notification

Address:Mumbai City, Maharashtra

Spicejet Tikcte with PNR No - V683UC, flight got cancelled with No notification. When speaking to customer exacture they said notification was sent out on 19 Nov 11:37, the mail sent at that time was of confirmation (Attached screenshot). We came all the way from goa with no relative in Mumbai. No stay was arranged. This is unprofessional and not acceptable. I want to know how to pursue this in consumer court....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganeshr_bca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service and Experience with Spice Jet Airways

Address:Chennai, Tamil Nadu

This issue is about worst service and Experience with Spice Jet Airways and greater thing of Spice Jet Airways how to make discomfort, loss and inconvenience to their “Valuable Customers”.I already sent 3 legal notices to the Spice Jet airways they still not responding to my legal notice and not given any satisfactory reason for my issue. • First Legal Notice dated 03. 07. 2014 • Second Legal Notice dated 01.08.2014 • Third Legal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
ganeshr_bca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service and Experience with Spice Jet Airways

Address:Chennai, Tamil Nadu

Hi, This issue is about worst service and Experience with Spice Jet Airways and greater thing of Spice Jet Airways how to make discomfort, loss and inconvenience to their “Valuable Customers” I already sent 3 legal notices to the Spice Jet airways they still not responding to my legal notice and not given any satisfactory reason for the below mentioned issue. • First Legal Notice dated 03. 07. 2014 • Second Legal Notice...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arcot Sunder
from Sambalpur, Odisha
Report
Copy

Spicejet Airlines: Surprising preponement, harassed customer

Address:Chennai, Tamil Nadu

Sir, This is with regards to our flight from Chennai to Kolkatta on 16th November, 2014 at 8.25 pm by SG 331 with PNR NO J5RU4M. We ( 2 tickets- me and my wife ) reached the airport at 4 30 pm and waited for check in time. There was no display that was alarming to us . At 5.45 when we went for check in counter we were told that our flight is cancelled and it got preponed to a flight that had already left at 10am . We were quite surprised...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about SpiceJet services