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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 156

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M
manojmathur66
from Patiala, Punjab
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fraudulent charges

I booked 4 tickets on 18 june 2014 for a round trip from Chandigarh to Srinagar. PNR number : T4M4MF. Date of return journey was 19 july 2014 but in the ticket it appeared as 19 August 2014. I tried to modify the ticket by clicking on the MODIFY button available on your website. The site asked me for an additional 14000 Rs which i paid through internet banking. But inspite of this, the return journey date was not changed. Then i rang up...
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T
Touseef_S
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Srinagar, Jammu and Kashmir

Hi, I booked a flight on the internet from Srinagar to Jammu in SpiceJet airlines on 20th June 2014 whose departure time was at 12:15 PM. I arrived at their airport check in counter at 11:55 PM only to be refused entry stating reasons that I am late and the doors of the plane have been closed. I requested several times as i had to attend an interview... but to no avail When nothing worked out, i had to ask for the refund... but i was...
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N
niteshkhare82
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International flight missed due to delay in spicejet domestic flight

Address:Jabalpur, Madhya Pradesh

Respected Sir. I am Nitesh Khare from Jabalpur working in Cognizant Tech US Corp booked Spice Jet for journey from Jabalpur to Delhi on 14.6.2014 ( PNR No.V4IL5S MakeMyTrip Booking ID: NF[protected]. This flight(Spicejet SG-2452 ) was schedule to depart at 6:35 PM and arrival at 8:35 PM to Delhi. Considering that Flight will be on time, I booked my air India Flight at 2 AM on 15.6.2014, that was my international flight to Chicago. I missed...
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A
AjayNarayan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sector Change from high tariff to low one due to flight cancellation without refund

Address:Chennai, Tamil Nadu

I had booked flight from Dharamshala to Delhi and connecting flight from Delhi to Mumbai on 11 June 2014. However, the flight from Dharamshala to Delhi was not operated due to technical reasons. The passengers were moved to another sector Amritsar to Mumbai for 12 June 2014. I was surprised that this was done without cancelling the old ticket and rebooking on a new sector which otherwise would have resulted for a credit to me on account...
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S
stalinsrinivasan
from Bengaluru, Karnataka
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Poor Communication

Address:Chennai, Tamil Nadu

We have booked the spicejet flight# SG455 from Goa to Chennai on 16/6/2014 17:50. We have reached the airport on 16:40. At that time we were informed by the airlines officials that the flight got rescheduled and went on 16:45 and the boarding got closed for the flight. We didn't got any info about the change in flight information. Also we were treated cruely by the airlines officials. However they have arranged a alternate flight from Goa...
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S
ss21
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage Damage horribly ---Chennai- Mumbai SG 275

Address:Mumbai City, Maharashtra

I had sent an email attaching the horrific pics on May 4th. Till today, I have received no response from the customer service- Their tag line reads----> ""With all our heart" .. what an irony...a pity ! The customer service is totally unprofessional. I want to register a complaint against the spice jet for damaging the bag and recover the cost of my SKYBAG (7 months old) amounting to Rs 6500 which is as per the IATA rules. FLIGHT...
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N
NCSingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of fee under special circumstances i.e. cancellation of flight by the airline.

Address:Mau, Uttar Pradesh

My flight PNR number is D3TGJS. Passengers name are Navin Chandra Singh, Jayshree Singh and Apoorva Chauhan.Mob.No.:- [protected]. Flight is from Hyderabad to Varanasi(one stop at Delhi) dated 4th July, 2014. This flight has been discontinued by the airline itself. I had telephonic talk with the airline authorities who assured me that the full ticketing amount i.e.Rs.15, 455/- will be refunded to me.However, the actual refunded amount is...
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A
avanindra
from Mumbai, Maharashtra
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damage of luggage

Address:Durg, Chhattisgarh

on 02/06/2014 i travelled from delhi to srinagar against pnr AZJJ9L ( flight no SG 865) . on reaching srinagar, i found suitcase lock in broken condition and suitcase damaged in 2 places, i immediately gave written complaint with photographs in spicejet srinagar office. but till date no responce have been given from your side and no complaint no given from your srinagar officers.kindly do needful immediately...
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C
chetanjain552
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage baggage, not returned.

Address:Bangalore, Karnataka

Hello, My name is chetan Jain, I travelled from Mumbai to b'lore on 14th may and I received my luggage with broken lock. I complained with spicejet, and I was promised that the luggage will be repaired and returned back in a day or 2. It's been around 4 weeks but I haven't received my luggage. I mailed it to the nodal officer, and there was no reply. I then mailed the appellate officer, and i got a call from spicejet again, I have been...
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R
raj143svmit
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen cash from my checkin bag - Spicejet

Address:Ahmedabad, Gujarat

Very bad experience yesterday, someone stolen cash from my bag on Ahmedabad international airport, No matter its International airport just lock your bag with key lock and handover to flights staff, don't get impressed by international airport, i was under impression that its international airport so everything is secure, When i complaint about this at ahmedabad airport, first they told we don't have any such complaint facility then...
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R
raja62
from Noida, Uttar Pradesh
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Delay in departure from Jabalpur on 8.6.2014

Address:Thiruvananthapuram, Kerala

Respected Sir. I am Rajagopal.Venkatasubramanian, from Trivandrum working in BSNL. Myself and my frined Manoj Parameswarn who is also working in BSNL booked Spice Jet for journey from Mumbai to Jabalpur on 28.5.2014 ( Invoice NO.NF24082 Booking ID NO. |NF[protected]. Really we enjoyed your service and we reached in time also. On completion of work, we booked ticked on 8.6.2014 ( Invoice No.NF24082 Booking ID No.NF[protected]...
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K
Katharikuppam Krishnamurthy Harish
from Bengaluru, Karnataka
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Miss Behavior of lady flight attendant

Address:Bangalore, Karnataka

PNR No. -- J853WW. Flight 521... 10.35 am.. Bengaluru to Mumbai.. Passengers were two women Mother and Daughter... It was really bad experience travelling by your air ways, At the time of booking we have included snacks and paid for it. Rs.1000/-( 4 snacks 250/- each) it was to and fro ticket... Rudely it was rejected by your flight attendant.. Being a women behaved very rudely and negligence as passengers are beggar in flight. We...
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B
baseer786
from Karur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my baggage

Address:Coimbatore, Tamil Nadu

Pnr : hbzr2k reference no cmb 52605 in india complain no ;300236

Sir ;my lost baggage when i was go sri lanka from madurai to colombo from spicejet

So please findout my baggage or cost of baggage i given attachet my details see below

Sir;i waiting for your reply next two days

Please give me nice repy sir

My cell; [protected] tamil nadu

Email; [protected]@yahoo.Com...
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G
girishgandhi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canceled flight caused us to miss a connection and buy new tickets - additional cost and time

Address:Ahmedabad, Gujarat

Beware !!! Don't fly Spicejet.

Why?

We came from USA and travelled to Varanasi from Ahmedabad. No problem getting there on time via IndiGo Air
on May 1, 2014. Our return flight was booked from VNS to DEL on Spicejet for May 10, 2014 leaving VNS at 20:10.
Our connecting flight from DEL to AMD was on May 11, 2014 at 6:05 on GoAir.

Spicejet had cancelled the flight SG-182 from...
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G
gsaudi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost luggage

I have traveled from delhi to riyadh on 29th of august last year, i have lost my luggage when i complained to the airport authority in riyadh the officer have sent a mail in front of me to the spice jet office and gave me a copy. Later the spice jet office contacted me and they were telling me that they are trying to find my luggage on the month of december i got a call from office and he told me that they cant find my luggage so they will...
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S
sunisk
from Ahmedabad, Gujarat
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Dear sir Respond to my request

Kindly Respond spicejet, I am thankful for your response regarding my complaint. While I am complaining regarding my problem I received 298896 as case number. So check the details whether the are matching to my details in your data list. Name: suni sk Bank reference number: MSBI[protected]IGH123368TRANSFER TO:[protected] Amount: 4, 589INR mobile:[protected] Please credit my account as possible so that I can do my next transaction...
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sarvan kvyk
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit my account

Address:Gandhinagar, Gujarat

My dear SPICEJET employers

Myself K.Sarvan studing Masters from dhirubhai ambani university. While I am doing a seat booking Round about from AHMEDABAD TO HYDERABAD ON 8 TH OF AUGUST AND FROM HYDERBAD TO AHMEDABAD ON 12 OF AUGUST, I was directed to payment procedure. After Paying amount of 5554 INR the website stuck for awhile and there is no ticket generated. Please credit my account as fastly so that I could do my next transaction...
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J
jko
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FARE DIFFERENCE _ FRAUD

Address:North Goa, Goa

i was trying to book the flight below. i have a on time voucher nr.[protected] worth rs. 1000 which shoud be deducted from the total. after entering credit card details the amount shown to be paid including fee of 100 rs is rs 3006. however spice jet does not accept the payment and returns a pending response. on calling spicec jet they offer to make the booking but the charge is rs.1000 more and the answer is that the price has changed....
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D
dev20166
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inconvenience caused due to communication gap regarding flight reschedule

Address:Ahmedabad, Gujarat

I along withmy wife and inlaws were to board a flight no.Sg3264 from cochin to chennai withnpnr no. H6WNNZ and R47V6S. On coming to the cochin airport at 6 o clock in the morning we came to know that the flight timing has been res heduled, from 7 45 a.m to 9.40 this has causedma lot of inconvenience as my parents in laws are diabetic and for me too as lot of my timemand enervy has been wasted. The airlines had neither send sms or email.On...
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Vikru Senthil
from Chennai, Tamil Nadu
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Misbehaviour and No Pre announcement of flight delay.

Address:Chennai, Tamil Nadu

Hi, I am Sumathi.B.I booked a ticket from chennai - kolkatta and from kolkatta to chennai in spice jet. While returning from kolkatta to chennai on May 1st 2014 we had a very very bitter experience with spice jet workers in kolkatta airport...They said we had excess baggage...but there is a special offer to those who book the return ticket in the same airline and also travel abroad in the meantime will have some exception in baggage...as...
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