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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 153

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S
SHASHANK BRAHMBHATT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEW BAG DAMMAGE BY AIRLINES

Address:Ahmedabad, Gujarat

WHILE OUR RETURN JOURNEY FROM PORTBLAIR TO CHENNAI OUR NEW BAG WAS DAMMAGED. THERE IS A BIG CUT AND ONE CATER WHEEL WAS TOTALLY BROKEN. I HAVE SHOWEN TO THIS IMMEDIATELY WHILE RECEIVEING AT LUGGAGE BELT TO YOUR OFFICER MR. JAYKRISHANAN AT CHENNAI AIRPORT WHO GAVE GOOD RESPONSE AND TOOK A PHOTO IN HIS MOBLIE AND ACCEPT MY COMPLAINT. ONE MORE COMPLAINT ABOUT WHEELCHAIR FOR MY MOTHER WAS NOT PROVIDED AT PORTBLAIR AIRPORT BY YOUR STAFF EVEN AFTER...
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R
radhakrihnat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF ONLINE BOOKING CANCELLATION.

I HAVE BOOKED A TICKET KOCHI TO HYDERABAD ON 14/10/2014 FOR ONWARD JOURNEY TO HYBD ON 16.10.2014 WITH ID NO [protected], BUT DUE TO OFFICIAL REASONS I COULDN'T GO ON 16.10.2014. WITH GREAT DIFFICUKTY I CANCELLED IT ON 15.1.2014 BY 13 HRS. THE TICKET CHARGE WAS RS 6116/ WHICH I HAVE PAID THROUGH MY CREDIT CARD. TO MY SURPRISE I GOT A MESSAGE THAT YOUR TICKET IS CANCELLED AND AN AMOUNT OF RS. 180/ IS CREDITED TO YOUR ACCOUNT. KINDLY LET ME...
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jimeetmba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel booking due to present situation at kashmir, asked for 100% refund

Address:Ahmedabad, Gujarat

booking date Thu13Nov - PNR :- XZIC2B Srinagar → Ahmedabad Ref No: [protected] Booked On: 06 Jun 2014 I have booked spice jet for srinagar to ahmedabad for date 13/10/2014. Now looking to current scenario, i have cancelled my tour for kashmir and it is genuine reason. Now you are giving 100% refund who have booked flight till 30th oct, but do you think looking to current situation - one can travel to kashmir in november...
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D
deul
from Chandigarh, Chandigarh
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VOUCHER OF DELAY OF FLIGHT NOT RECEIVED

ABHAY PAL, RAJASREE PAL &ABANTIKA PAL, FROM VNS TO CHENNAI ON[protected]. FLIGHT NO-SG 309 DELAYED FROM 1915 PM TO2230 PM FROM DELHI. MASSAGE RECEIVED ON MOB- NO-[protected] FOR VOUCHER OF RS.1000 ON[protected] AS RETURN IN MY E-MAIL ID BUT NO SUCH VOUCHER IS RECEIVED IN MY E-MAIL.PL. DO NEEDFUL WITHOUT DELAY.AIRLINE PNR -YEZZUX, DATE OF BOOKING- 21SEPT.2014...
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S
SrishtiP
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight getting cancelled few days before travel.

Address:Thiruvananthapuram, Kerala

This is to inform you that I am really disappointed with the SpiceJet services. I booking for travel on 16 oct and few days before I am getting messages and not even a phone call that your flight has been cancelled plz book alternate flight. No one in customer care ever picks up the call. After repeatedly calling I asked them to book alternate flight to whic they complied. Again 1 day later they called me to inform that it is also cancelled...
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R
rakeshjain555
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrasment and collected charges from kids

Address:Chennai, Tamil Nadu

dear sir, i would bring to your kind notice that my two daughters, khushi n krishi travelled from kolkatta to chennai in SG324 SPICEJET on sun 5th oct 2014. while entering the airport and at spicejet counter ms. deepmala an employee of spicejet in kolkatta demanded a sum of rs 1500/- as UNMR charges from the kids inspite of all the fares and tickets booked in advance. as they were not carrying cash and my daughters are frequent flyer they...
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V
viveksamco
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Charged- Twice but Tickets not issued and amount not refunded

Address:Gurgaon, Haryana

I booked 2 Tickets for Delhi Coimbatore Sector on October 1st for travel date of October 8th 2014. Amount for 2 Tickets as shown and charged by the Official Website of Spicejet was s 22462.00 which was charegd to my ICICI Bank account and confirmation provided by Spicejet. However after the payment was processes successfully, no ticket was issued. Customer Care when contacted stated that they are helpless in the matter and that if I need...
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shilp89
from Sawai Madhopur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kashmir ticket cancellation

Address:Kota, Rajasthan

I had booked flight tickets from Delhi to Srinagar for 19 October and return on 26th October. Spicejet is the only airline that is not providing a full refund. ALL OTHER AIRLINES (Jet Airways, Indigo, Air India and GO Air) are providing a full refund of the ticket fares until 31st October. I have called up their customer care many times and even emailed their customer care. The only reply I got was "A fee of 1500 INR per Passenger per one...
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B KANISHKAN
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wheel Chair passenger not attended properly at Kolkata Airport on 4th Oct.2014

Kindly refer your PNR no. RDZ5WK wherein five passengers travelled from Kolkata to Chennai in flight no. Spice Jet SG-324 in that my mother Bharathi Shanmugavadivu aged 87 years was a wheel passenger. We Checked in and waited a long for the attendant to take the Wheel Chair passenger but was getting delayed and we were advised by your staff to for Security for other passengers since the time for boarding was within 30 minutes. As per their...
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M
MariaJewel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet is the ONLY AIRLINE that is not providing full refund for flight tickets to Srinagar

Address:Bangalore, Karnataka

I had booked flight tickets from Bangalore to Srinagar for 22nd October and return on 27th October (PNR N4CJNF). Spicejet is the only airline that is not providing a full refund. ALL OTHER AIRLINES (Jet Airways, Indigo, Air India and GO Air) are providing a full refund of the ticket fares until 31st October. I have called up their customer care 5 times and even emailed their customer care. The only reply I got was "A fee of 1500 INR per Passenger...
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P
Prabodh Raj Chandol
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Embrassment and Loss of money by travelling by Spicejet, PNR-S59QUS

Address:New Delhi, Delhi

Sir, I and my wife visited Srinagar, J& K and travelled by Spicejet airlines and travelled on 5th June, 2014 and 9th June, 2014 for to and fro journeys. The ticket was got booked from Spicejet and no Agency was involved in it. My office wrote a letter to custrelations @spicejet.com enquiring about the booking of ticket and in turn Spicejet confirmed that the ticket was confirmed from Satkar Travels Pvt. Ltd. I am to say that I...
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M
MAHATRADING
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inhospitable behavior by one of the in flight crew

Address:Bangalore, Karnataka

Dear Hounourable Chairman, I would like to bring to your notice the inhospitable behaviour meted on to me whilst i was on board your airliner SG-524, on 26th Sept.2014. while travelling from Mumbai to Bangalore. When it was time for the inflight meal serving to the passengers, one of your flight crew, the name that i could not register did'nt even bother to enquire about my food need and just passed by from where i was seated, after...
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H
hi_tapa2004
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre-booking Lunch not served

Address:Kolkata, West Bengal

I had booked "Pre-Booking Lunch"by a link provided by Spicejet.My PNR No was Z8S57G dated 24/09/2014 from Delhi to Kolkata.But very strangely Spicejet had not offered me any lunch.Therefore i compelled to buy the same food by cash of Rs 300/-.In this connection, i want to inform that my account was already debited by Rs 250/-. Hence, please refund my money Rs 250/- immediately. 2)The flight SG-613 was delayed and Spicejet informed that...
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M
manimalaRajbarath
from Kodungallur, Kerala
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Ticket cancellation

Address:Coimbatore, Tamil Nadu

I booked the ticket 11th September 2014, ( flight No. SG 282 & SG 61) to Coimbatore to Ahmedabad - Muscut. I cancelled the ticket on 4th September our PNR NO. SC1F4K. So still my refund amount not come in to my account. When I was calling the customer care they haven't give any response to me. So please suggest were I contact to get the good result. My mobile No. [protected]...
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jaysheth2000
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of my delhi ahmedabad travel(AIRLINEpnr:-CF32YB)(TICKET:-KDHNWM1)

Address:Ahmedabad, Gujarat

i was travelling from varanasi to ahemdabad via delhi stoppage on[protected].i reached to the delhi airport by 4.55 p.m.and i have done through check in from varanasi airport to ahmedabad. so i have my boarding card.so at 5.45 i went to spice jet counter to confirm that my flight will depart from which gate. so the executive of spice jet told me that my flight will depart from gate no 12. and television system of airport gate also shows...
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Address:Gadag, Karnataka

We r booked tikets from srinagar to amritsar on 27 oct 2014

Our pnr no 1) xyu3gq 9 no
2)p98s2d 9 no
3)v9y57t 2 no
4)t97myw 2 no
5)fb25qn 1 no
Erlyer we did tikets from indigo air
24th oct from delhi to srinagar alredy indigo air ways refund us 100% but your co, told till not decided so it is injustice for us pls make to refund us 100%

Thank you [protected]@gmail.Com...
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N
NARESH PILWALKAR
from Mumbai, Maharashtra
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Refund against Airline PNR No : K7NZRJ

Address:Gurgaon, Haryana

Dear Sir, You issued me an air ticket on the 9th day of Sept. 201 for Mumbai To Delhi trip. But regretfully, I could not manage the time to avail the journey. Consequently, I cancelled my trip informing in your office. I would therefore, like to insist for the refund on the said unused Airline Ticket. In this context, I shall highly appreciate if you kindly arrange the refund rather at the earliest possible time. Allow me to thank...
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Bishan Sajeendran
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying to give drinking water

Address:Chennai, Tamil Nadu

I asked for a cup of water to a flight attendant while she was serving food to a passenger in the next seat. She also has water bottle and cup in her tray. She asked me to wait. Second time also i asked to confirm that she heard me correct. However after serving the food to the other passenger she went away without even looking at me. I was shocked to see this behaviour. The only reason she behaved to me like this is because i didn't buy...
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J
johny777
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub:- Complaint regarding missed flight because Spice Jet failed to inform the change of flight timing

To The Manager Spice Jet Airlines Delhi India From Johny Koikara Paul P. O. Box 2752 Dubai UAE [protected] [protected]@gmail.com Dear Sir/Madam, Sub:- Complaint regarding missed flight because Spice Jet failed to inform the change of flight timing Ticket Ref: Booking Ref :X1GTQB, Date of Booking 19th May 2014, Date of travel: 29th Jul 2014. Reimbursment 29-Jul-14 I was booked on Spicejet Flight No.SG14/SG524 on 29...
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lucky das
from Basi, Punjab
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Spicejet refused to refund

Address:Chandigarh, Chandigarh

We booked ticket from chandigarh to srinagar dated 10-Oct to 13- Oct my PNR is G77BHJ. Due to Flood in srinagar I called customer care to cancel my booking but spicejet refuse for any refund. Also spicejet offer false statement for full refund "All travel to and from Srinagar until 15th Oct 2014 is fully refundable in case any customer wishes to cancel. No cancellation fees are being charged." For more info visit: http://www.spicejet.com/JkFloodRelief.aspx So...
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