ST Courier Complaints & Reviews

The worst courier service I have seen ever.they are asking us to collect the parcel from their office...very unprofessional and irresponsible

I stopped using this service because of the same reason two years before. But government also uses the same and troubles me.

This courier consignment number [protected] was booked in Chennai and to be delivered to Kalpakkam on 11th June 2022. Till 15th June, I have not received the parcel. After several follow up I was able to note that it was received in Kalpakkam and was ideal for more than 2 days and the courier in charge was irresponsible and informed me to complain anywhere. Further, he incorrectly mentioned that Sadras location was not deliverable. Bit this has been clearly mentioned as a priority location in the website. I kindly request you take action for this irresponsible act.

Regards,
Loganathan K

Tracking number - [protected]
From June 13 the status is “Out for delivery”. I contacted the person “Shamshudeen” but he is not responding. This is very poor service

Our parcel need to be send to DINDIGUL upon checking in tracker found that destination is set as salem and it is not done.

Hello sir or madam courier problem my AWB number is [protected] we haven't received the courier they have sent on 7/06/2022 the courier came to Bangalore on 8/06/2022 still now we haven't received the courier still now already 7days over please kindly check the courier and send it...

Not delivered in correct place. They calling us to get courier to medical shop around 6km from the delivery address,

We got a parcel from Karur kkr linens, on 08/06/2022 to our address of Munnar colony road, We get the irresponsible experience from deliver boy his name is (Aravind) he is not ready to delivery the product to the delivery address. He is called to collect the product from the roadside and we are going to collect the parcel from the road side and the parcel bag outside is fully oily. The deliver address and the Courier office distance is just 3 km only.

Please don't use this ST Courier Service its rude delivery persons are working there.

My mom send me a parcel to minnagar, tenkasi through ST courier. I didn't recive it so I contacted the office and a person picked the call and told that they will not deliver to my place and wanted me to come to the Shencottah office to collect my parcel which is 8km away from my place and he hanged the call. My issue is if they don't deliver to particular jurisdiction it should be informed before and this is complete exploitation to the customers and I'm completely disappointed. Looking forward to better service.

I sent 2 parcels to a same address on June 2, one box is delivered and the other box which contained Himampasand mangoes are retained saying wrong address, if address is wrong how the other guy delivered, the delivery person to whom we talked to said he will deliver same day, but returned to the hub, delivery person in Pallavaram area is avoiding to travel to our housing area

Even after 3rd day of dispatch, urgent courier not delivered to me (awd; [protected]). repeated request to delivery man, mr.velu went on vain. this fradulant man never attempted a delivery so far. but giving false information that he attempeted delivery 2 times. he is keeping my cheque book for two days with him, sent to st courier 2mails no response received. talked to icici customer care and made a complaint . requested to hand over the cheque book to icici bank anna nagar branch immeditaly.

Undue delay, improper response, , way of talking was not good, without moving to delivery address simply kept quiet, also not contacting customer contact number even though it was mentioned on that, One of the worst courier service, i have never been seen these kind of service.

Hi, I order a customer direct order from herbalife with tracking number ST-[protected]. This consignment was not delivered for three days and want the customer to come and collect from the center. She cant able to collect it for some personal situation. The delivery boy call my customer and spoke unethical and bad words for not collecting the courier and refuse to deliver it and threatening of returning it. My customer take one day leave and go and collect the article from the collection center. Nowadays you refuse to deliver in many areas as well now started threatening customers to returning while not collected from your collection centers. All the recording of call of the delivery boy, how many days you hold the product with you, are documented. If necessary actions were not taken by you and also the taken actions were not informed to us. The case will surely be taken up with consumer court as well as local police station. The problems were reported to Herbalife and requested to choose some other delivery partners to avoid this kind of purposeful delay and unwanted mental agony for customers.
--
Manikandaprakash

I sent a consignment no [protected] on may14 from Coimbatore to Madurai. Address Additional controller, Madurai Kamaraj University DDE. Madurai .
Even today June 1 seems it is in transit mode.
ST Courier website says its in transit.
It is very time sensitive package . Delayed delivery will cause rejection by the university.
please solve the issue immediately.
thanks
Mohan

DELIVERY STATUSbr...

MY Consignment number is [protected], Parcel dispatched from Coimbatore on 28 May 2022. As per delivery date parcel to be delivered today 30 May 2022. When i requested for delivery Hosur Branch manager behaving rudely and telling me that can't do delivery now i am this branch owner what you can do now. Very worst and unethical behavior.

Dear sir/Madam,
Am send My application to my Company Mumbai via ST courier from Madurai jaihindpuram But it not reach even after one week But am try to call and mail they are not Proper Respond till date (11th day) .what I will do.

I sent a package no [protected] on may14 from Coimbatore to Madurai. Address Additional controller of exams DDE, Madurai kamaraj University DDE. Madurai .
Even today may 27 seems it is in transit mode.
ST Courier website says its in transit.
It is very time sensitive package . Delayed delivery will cause rejection by the university.
please solve the issue immediately.
thanks
Mohan

DELIVERY...

For each and every time I have to reach St courier office to collect my parcel which is 8km far from my house, delivery person is not even reaching my door step to deliver the order simply he will reach the landmark which i have given and asking me to collect the parcel at times and when ask him to deliver at door step they are showing their face anfld refusing, am completely annoyed and disappointed why am i paying waste of Rs 80 as a delivery charge when i have to reach the office to collect the parcel and at times delivery person will wait at some place and he asked me to reach him to collect my parcel.

I booked a courier on 16.05.22 and the same was not delivered ...

All the three hubs associated with delivery address - Vellore, Ranipet and Walaja are responding very bad.

Consignment no [protected]

Not delivered the goods
Kept with them as delivered
Irresponsible delivery man
Arguing with customers

We had booked a urgent parcel (course materials) from thoraipakkam chennai to salala barkas Hyderabad
This booking was done on 09/05/2022

Parcel reached Hyderabad next day itself but the delivery person is asking the customer to come and collect it at a distance of 26 kms

Both the st courier person Kumar ph no [protected] and st courier Hyderabad person ph no [protected] are not responding

They are irresponsible and this has created a great impact on our program which they will have to answer

Before booking he clearly confirmed that this delivery is absolutely quick and possible but he is not responding now