ST Courier Complaints & Reviews

My friend have couriered me an important consignment which i was expected to have on 26th September and the expected delivery was 26th september but it was lately received to the branch office. I got a call from the courier office on 27th september afternoon that the consignment was received at the branch office. I was asked to get the consigment at the branch office but i refused to do so as it was their responsibilty to deliver me at the door. I was then said that it would be delivered by evening to the address and it was not done so. Later i called the branch office and enquired about it and i was said that the courier boys have done the job for today and mine will be delivered by 8 am on the next day. I was waiting till the next day morning untill which i was not delivered the consignment. Then i myself went to the branch office at 9, which was not open by then, i called the manager and asked about the consingment for which he said it would be delivered in 10 mins but until then the office was not at all opened and later when i tried calling the manager, the number was switched off i was still waiting out till 10 am.

The parcel was sent on 12.08.2021 and not yet delivered, but the online status is updated as delivered. Very poor response from staff and collection agency. I have raised several complaints as of now and no response.

At my location no such home deliveries are made, every time the customers are called for to receive their packages,
At the same time the customers were waitng for infront of the colsed office
I have a qn on your company
"why are u charging for delivery ? No such delivery is made"

I am waiting in. Front of your office at 10.30 am and I am waiting for my yesterday's not delivered parcel

A parcel sent to me on 31.08.21 form vilupuram . My AWB No. is [protected]. Still now I did not receive my parcel and even they did not take any step to contact me. While I am trying to contact them they did not give any proper answer, they just give another number to contact them. Very worst and irresponsible service. So Please don't think about to send your valuables through ST Courier.

Consignment number [protected] Dated17/09/2021 is not delivered till 21.09.2021 and proper response is not provided.

Guys!! I have send my courier on 15th September ST Courier Dubai, I have chosen your service have after several recommendations from other friends. I doubt now if that person have recommended in commission basis agent for your services. I don't think so you have time to read any comments from this site that is raised from your valuable customers. To be honest I really don't know why does your tracking code is soo hard to find from your website to locate the current status of my packages. And its completely unbelievable to know that you guys don't have know knowledge to spell a word even a station that too being an international service provider. Further I have noticed in the tracking status you have mentioned only for one package whereas I have send two packages with same invoice, trust me its really worrying a lot now!! If you really want to grow your business with good reputation please take serious action about it.

I hope you will send the courier in promised time as mentioned to me and I believe once we receive your service, i will be able to you give good reviews and rating to you

Thank you

Very poor service. Not delivered even after 12 days within Tamilnadu. No response while made call. Very bad experience. Advice not to choose this service.

The courier is started from Kovilpatti by 14th sep 2021 and arrived at hyderabad by 15th sep 2021. The parcel was out for delivery by 16th morning and we got a call from delivery agent. We have clearly provided our address in the parcel itself and in call also we have told him. He said he is not having a Android phone and cannot come. We are living in tha main area in Kondapur and just the address is enough for delivery even without map. But he didn't deliver. And for 17th and 18th we didn't receive call from him, but he reported the parcel was undelivered as if he was trying to contact us. We were trying to reach customer care but no one answered the phone. We called him to his number as well he is saying the same. Even we asked his location so that we can collect. But his response was rude like he will leave that place in 10 mins and will not deliver the parcel. It is of the worst experience with ST courier. If this continues it loose good customers..by the way we didn't receive our parcel yet.

[protected] awb number just check how many days it takes to deliver. Totally nonsense

Courier not yet received. It is been 29 days since sent. Poor response from ST courier staff.

Dear Sir/Madam,

This is with regard to my complaint on the irresponsible service of a delivery and package delivered in damage condition from Bangalore to Kanyakumari of the consignment number [protected].

I have sent a parcel from Bangalore to Kanyakumari on 30th August 2021 through your Madiwala ST Courier branch. The parcel contains Sony TV and other items in its total three packages. While sending the courier I had asked about the safety to your staff and they said it will be delivered in safe condition and there will be special charges for TV, so I agreed and sent the courier.

However, the parcel got delivered and we found that the TV got fully damaged and I called up Mr. Shiva from the Madiwala branch and sent him video proof of the damaged item, but he said he is on leave and asked me to inform Ms. Sujatha. I called her and explained the situation and also shared video proof to her. Thereafter there is no proper response from the team and they just ignore the things very lightly. Really very much upset with this pathetic service!

However I’m just looking for a proper response from your end and also looking for compensation for damaged goods.

I am from Pondicherry, here ST courier service very worst and there is no proper responsible. Every Time delay in dispatch and always we have to go st courier for get parcel. and filed executive not at all give a call or post our courier on time. oftenly we getting this issue its make us move to other courier service even though its far from us..

ST COURIER ( HEAD OFFICE )
No 230 Groud Floor, Thiruvalluvar Salai, Pillai Thottam
Saram, Pondicherry,
Tamilnadu, India- 605013.

Mobile - [protected]

Phone[protected]

On 07/09/2021, I planned to send a parcel from Chennai to Salem which is usually about Rs.70 (Speed courier) but yesterday I was charged Rs.270.
When enquired they said its the standard pricing here.

Today I opened the courier tracker, the receipt showed it was charged only Rs.70. This is a open theft from customers.

I have both the copies of Receipt, one in which Rs.270 is mention which I have in my hand and other send to delivery that was taken from tracker webpage

Am not received my courier.. Its been 5days not updating in tracking site also.. Pls do as soon as possible.
Tracking number [protected]

I will get one parcel in st courier ..address given in 1/77 North Street k.Alangulam (post) Tiruvengadam (taluk) Tenkasi (district) pincode -627754 ..but this parcel is not door delivery ..only for Tiruvengadam (taluk)
I get that parcel. Yy Tiruvengadam st courier office not door delivery .

Wish master denied door step delivery and they says its the single product so, we wont deliver and then informed that to collect from the Hub

Then what purpose we are providing the shipping address?

Hi,

For this courier has been reached at branch two days back but still not yet delivered to me I really disappointed on this delivery response, and also even I called not picking the call and no proper response on that

Hi,

My products has been reached two days back, but still my products not yet delivered to me, even I called them no proper response I really dissatisfaction for the delivery for this branch

Status of AWB.Number:[protected]

Till now not delivered in my address...I was really disappointed... Kindly take my message.. and will do something... Thank you

My very important and urgent document is been registered in ST courier Consinment no: [protected] and got the receipt yesterday 2.09.2021(18.00hrs). today i called to [protected] to track my document. they say is been wrongly sent to chennai and will reach chengalpet tomorrow only. What is the need of sending through courier, it is very urgent document i need to submit in time. If you are not ready to deliver in time, what is the need of courier service. If i ask the madam to register complaint, they are not registering. If iam not submitting my document tomorrow morning, i will be penalized, will the courier office take responsibility for that. Will the courier office pay me the late fees which iam supposed to pay if iam not submitting in time.