ST Courier Complaints & Reviews

Hi team

The attached courier came to our destination and delivery guy is asking us to come and pick up the courier. Unfortunately I was not available in the home and my mother alone in the home .
The delivery guy is saying that he is not responsible for the delivery and we have to go to the hub and collect the parcel.

Is that any procedure available in the ST courier ?

Delivery guy name : Mani
Phone no :[protected]

And also he is rude and telling that he need to spend 20 rs petrol to arrive our home .

Please make necessary action and make the parcel deliverable as soon as possible to my home.

Thanks in advance

பெங்களூர் 30/07/2021 புக் பண்ண பார்சல் hosur க்கு இன்னும் எங்களுக்கு கொண்டு வந்து கொடுக்கல ஓசூர் டு பெங்களூர் ரொம்ப கிட்ட இந்த குறுகிய தூரத்திற்கும் கூட உங்களை சரியான நேரத்துக்கு பார்சல் சர்வீஸ் பண்ண முடியலைன்னா எதுக்கு புக்கிங் எடுக்குறீங்க கூகுளே சர்ச் பண்ணி ஓசூர் உன்னுடைய எஸ்டி கொரியர் போன் நம்பர் தேடி எந்த நம்பரும் வொர்க்கிங் இல்லை நாட் ரீச்சபிள்

My important consignment not sent to the receiver. Kindly update my package details .

The item supposed to be delivered today evening was not delivered to the concerned location because of door lock issue...yet it wasn't door locked and people were there to receive the item. Tracking id- [protected]

My st courier tracking id is [protected].
I received a delivery message on 23rd of July. But still my courier not yet received. While enquiring in pollachi office not much response. Very much disappointed in st courier service

I have couriered 6 boxes through ST Courier having Docket Number [protected] to the below given address. But at the receiver end only 1 box is delivered.
I have contacted the ST Courier delivered person KARTHIK - [protected] and confirmed that he had only 1 box to deliver. He has given me the Chennai guindy hub, TN[protected] number.
I contacted the Chennai guindy hub, TN[protected] and they also had no idea about the remaining 5 boxes and they asked me the recipient address and told me they have registered a complaint in their system.
Kindly give me the correct feedback and deliver the remaining 5 boxes immediately.

Refer the attached POD image where the Number of boxes is 6 Nos and Weight is 15.420 Kg

Hello Madam/ Sir,

This is with regard to my complaint on the irresponsible service of an undelivered package from Chennai to Bangalore of the consignment number 061******

Such an irresponsible Service!! Its dated on 6th of June, however due to No service area they have sent back and kept the parcel with themselves for so long till today. They have informed Neither the receiver nor the sender.. What pathetic service is this? How can we trust in your service anymore?

First of all, they should have known if it comes under their service area or should have rejected it in the first itself. Another person says coz of Covid they sent back. If that's so the case why are they even running services at that time?! I myself got a call from the sender couple of weeks before and only then i got to know this mess is happening!! No information to the sender or the receiver!! Atleast they should have returned it to the sender's address back. Why have they kept it with themselves for so long? Is this even a courier service with little amount of Professionalism??!! Now he says he needs extra money if they need to send it back to bangalore. What service was done for the amount paid earlier?

Very much upset with this pathetic service! Help to courier to either receiver or the sender back. Sender is an aged person. She cant keep travelling around for ypur mistake! Act responsible pls!! What else i can say?! We ll opt for better services!!

Booked courier at ayyapakakm on july 19 but still not reached dstination chengalpet after one week.. No proper response from anyone people are just diverting cal this number that number..Especially ambattur hub contact no--[protected] in this number man speaking bad words like a roadside guy..

We have shifted the home from Coimbatore to Chennai. we have given the computer to get delivered.computer was fully packed.this is my office computer.but after delivery it was totally damaged very very worst customer service which I've ever seen.

Very very worst service. Please be prepare other courier service for future shipment.. ST courier is very very worst service.

Hai i am manoj from udumalpet..
I an running my own business to make or resell handmade gifts in udumalpet, regularly i sent my products in st courier till the date i have sent more than 100 products ...
In February i sent my handmade gift to customer in kayathar through ST PRIORITY By giving charge 300 as per their terms & conditions if any products were damaged in st priority section the compansation will be provided by them it was rule ..
Wait another problem they also damaged my another handmade product which was sent in april as same as st priority to hosur
The response and answers from Kovilpatti, Hosur, Avinashi hub are very poor and they aren't respond properly
I sent email to them and letter to head office and phone call to customer care no reply and response from there
They are illtreated me as harsh words and unmentioned formalities it will gave me metal depression and time waste and product waste and etc
After that i contact st priority section there is only one madam take steps and respond properly it was close but she want me to register complaint in customer care service by calling they are told me we don't take complaints ... Then where should i complaint i already comes through udumalpet branch and avinashi hub and Kovilpatti & hosur they also told me "we don't take complaints"... i was very angry and broken
Because it was 4 months i affected by improper and worst service of st courier lot of calls, messages and emails they aren't ready to solve my problem
I was lose exactly 9500 and approximately more than that so pls take this as serious otherwise i am ready to go consumer court ...
Thank you

Everytime Courier delivery people are not delivering the courier. They are expecting me to come and receive the parcel everytime. It has been 4 days since, it came to hosur office.But they don't respond well. They respond as if they are not responsible

My thinks is missing no raspans Velupuram hat office

The shipment has been despatched from Avinashi Hub and it has not reached the Receiver end, When we speak to the customer care they are responding properly and speaks very harshly.

Date : 12/07/2021
Consignment Number : [protected]
Is not delivered on that address in correct time!

The parcel i sent is out of delivery from july 14 to till now. Why it is still not delivered. Courier no : [protected] . That too it is sent by st courier premier and it is having my company asset. Please look into this asap

My contact no : [protected]

This incident happened often later to three encounters of delivering package. The door number was miswritten by the sender, but rectified when came to delivery through call. Since the delivery person being an old aged man, he used abusive words despising the package, his work, the sender and the time he travels for the low pay while delivering. This happens repetitively, and haven't posted in major courier service Portal due to one exception since he is old aged. This is to inform the courier service as it is their responsibility of tracking and proper delivery of the package and due to unpleasant arrivals the service depicts a negative image from us being a customer.

Consignment is from Erode to Chennai..Courier is done on 9 th july.But i didn't receive the consignment till now. No positive response from courier office side. I am frustrated. Please look into the matter.

Order showing out of delivery from past one week yet I didn't receive my courier.
Courier is for receiving parcel fast...that reached destination in one day...yet I didn't receive parcel and single call worst experience with this service. I called number mentioned, no one picked up call.Kindly deliver my parcel
More than one week showing out of delivery status and I didn't receive courier
My order no.[protected]

I recently ordered for masks from a vendor. They had sent 50 counts and confirned me the same before despatch. When i received today and opened there was only 37 abd rest has been stolen. This is the third time i am experiencing this. Previously also similar thing happened and i just ignored. But price of this mask are high abd i had paid for 50 counts already. I am really disappointed with this kind of activity. We are losing trust on your service and i doubr to further continue with your courier.