ST Courier Complaints & Reviews

Hi sir,
My shipment I'd is #[protected] .reached Aranthangi Hub on 2/July/21 but no one tried to deliver to my location. While asking the customer care on 05/July/21 they are telling parcel was in damaged condition so that we didn't delivered .but no one informed me about the condition or anything .for the past 3 days status ws out for delivery .But response was very very worst.

Cn no: [protected]

This parcel is not delivered since 10 days.I shipped this parcel on june 25.
Till now not delivered to the customer.
I registered complaint 2 times.St courier is not taking actions.Its a food product.Please take this complaint serious and deliver as soon as possible.

I strongly disagree/dissatisfied with the way you work and respond to the customer on product delivery. the worst ever courier service experience from this immatured pudukkotai ST courier team.

A medicine parcel has been sent to pudukkotai st courier office on 30th June 2021 to deliver it to Mr. Kalaiselvan, (7, ashok nagar extension, pudukkottai). Even today it is not delivered, the parcel consist of medicine which is used on daily basis. If we miss to take that medicine it will lead to serious condition to health,

We have informed the contact person Kiran samy[protected]name as in true caller), on how it is important to us and the level of seriousness. Such an irresponsible person he is, not responding for the follow up calls. Not even understanding our situation.

Need our parcel.

Despite informed them the urgency of the product (medicine), not yet delivered the product, no caring on the life of their customer. We informed them how urgent it is. But still the person is not picking the call during the followup. Parcel sent to pudukkottai on 30th june from thanjavur. Today it is 4th july but still waiting for their product delivery. Irresponsible fellow.

ST Courier - pudukkottai -622001

Person name: Kiran samy[protected]name as in truecaller)

Today I received a call from st courier delivery person (Karthik). He came without mask and he asked me to sign but I asked him sign himself due to covid situation and most of them doing contact less delivery.. I asked him to wear mask first and refused to sign then he pulled the parcel from my hand and told that he will mark it as customer refused to receive and went away. What a rude behavior from a
st courier deliveryy person when we just asked him follow the covid precautions. I cannot become covid positive for just to receive courier. Area of deliver : sai Krupa Nagar, janapanchatram koot road. Name sowmiyaa sundharam. [protected]

I didn't receive any courier but we will track the courier they shows already delivered
I didn't receive any courier still now

Please help me to receive soon
Contact details [protected]

Namakkal -rasipuram, while receiving the parcel not deliver in door step and they called for office then collect. i asked to deliver person and office complaint, they are rude behavior and no good response.they're are not reply my question.. very bad and very very worst service. I hate this .

they are simply told, if you can come collect otherwise they are ready to return from address.

I hate this service.

Namakkal -rasipuram, while receiving the parcel not deliver in door step and they called for office then collect. i asked to deliver person and office complaint, they are rude behavior and no good response.they're are not reply my question.. very bad and very very worst service. I hate this .

they are simply told, if you can come collect otherwise they are ready to return from address.

I hate this service. Very very worst service

Namakkal - Belukurichi while receiving the parcel not deliver in door step and they called for office then collect. i asked to deliver person and office complaint, they are rude behavior and no good response.

they are simply told, if you can come collect otherwise they are ready to return from address.

I hate this service.

I have order plants from nagarcoil hub but the sender changed pincode & place. My tacking no [protected], name -jayakumar my place is kandachipuram, 605701.can you change it.

I haven't seen a irresponsible and worst behaviour of any courier services yet like Coimbatore ST courier franchise
While I'm asking about my medicine parcel they are talking rudely and unprofessional literally made me irritaed .we have paid amount to get the parcel delivered to our doorstep on time .if we want to come and collect means why we need to send it via courier we can use anyother transport method to collect the parcel.

" while I asked that why should I need to come and collect the courier from office while it need to be delivered the person is shouting that did u gave money to me why you're asking these things with me and hangup "

I need a proper apologize and need my parcel get delivered properly otherwise I'm going to file a case against this humiliation in consumer court I'm having the conversation record and everything with me to submit.

Call for further details...[protected]

AWB No:[protected]

Courier is not yet delivered. It is out for delivery status for past 3 days.

Please deliver me as early as possible.

Could not reach the courier person as well. The number is not working. Please do the needful.

Why we expect/encourage private courier service? Now it is interested to damage due to late delivery.

Both consignment has not reached - [protected] (28/6/2021) and [protected] (29/6/2021)

We are expecting next day this is the reasoning behind to send courier otherwise ...

Regards
Hr.Senthil Kumar L K
[protected]
Coimbatore

I have a package in vridhachalam St courier they called me to collect my package in office .Every time they did this only, then why charge for delivering??

I Received a parcel from attur (Salem) in the cost of 60/- only, I returned the same item to my customer in the same attur (Salem), but I paid 100/- for send. I asked the reason, but the man in thiruchengodu st courier is not properly respond. Pls solve these kind of issues in the future..

Thank you

Green motors

I've sent my system through ST courier.. but the desktop was damaged when delivered... Didn't expected this... Now the management has asked to pay for this damage... Now sure what to do now...

Hi Team,
BYOS shop at Peelmaedu had sent me a consignment on 24 Jun 2021 (AWB no-[protected]) from Coimbatore to Kochi. It has been 5 days as of today(29-June2021) and I have not received the parcel yet. Also, there is no update on the status website tracking section. I tried to contact both Coimbatore and Kochi office multiple times. From Coimbatore office- They says it has been dispatched on Jun 24 and Kochi Office has to update the status in the site.While calling Kochi office, they says it has not reached Kochi and to enquire with Coimbatore Office. Both offices are not giving me an accurate update on the current location of the consignment. Coimbatore office who claimed to be the head of Coimbatore office shouted at me in the call and said that he will give me the full amount value of the consignment item. I experienced unprofessional and unethical behaviour from all the contacts that I called at your end as your staff is shouting at your customers when they are enquiring about a missing parcel for the past 5 days. We have lost complete trust in ST courier.
I also logged a complaint with your customer care (Complaint No-TNCJB16135). But immediately I got a message that the complaint is in resolved status. But I didn't get the parcel yet/either information about its current location. I called again to know how it was solved. The Associate did not give us an exact resolution and hung up. How can you update the ticket status to resolved while it is not resolved yet?
I need to know the below things at the earliest or I will be forced to take necessary legal actions.1)When will I get my consignment. ?Already it has been 5 days(Coimbatore -Kochi)2)Why there is no status update while tracking my AWB No?3)Current location of my consignment?4)Is my consignment missing?3)I need to reopen my Complaint Ticket.
Thanks, Nithin Francis EContact -+91 [protected]

I have sent computer to my office through your courier service. The item was damaged.

Dear Team
i have never faced such irresponsible team that handling courier and managing delivery to the customer .
My product was out of delivery on Friday they called to collect from office, its almost fri eve 5pm so i asked them to hold for a day, (Saturday ) so that i can get it on Monday, as we all know Sunday is off. Without my knowledge my courier is given for RTO, when i asked why it was given for RTO, they said its not my job to inform you that its given RTO, how irresponsible ??? why would you even run a courier when you cant serve or update your customer .
kavarapettai branch wont provide door delivery
they work on their own timings once its upto 5pm or its 8pm its all their wish, they dont even bother to inform customer
also they will give RTO without customer knowledge .