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ST Courier Complaints & Reviews

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Updated: Dec 2, 2025
Complaints 1489
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Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 32

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B
buddhar1
Jun 28, 2021
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Dear Team
i have never faced such irresponsible team that handling courier and managing delivery to the customer .
My product was out of delivery on Friday they called to collect from office, its almost fri eve 5pm so i asked them to hold for a day, (Saturday ) so that i can get it on Monday, as we all know Sunday is off. Without my knowledge my courier is given for RTO, when i asked why it was given for RTO, they said its not my job to inform you that its given RTO, how irresponsible ??? why would you even run a courier when you cant serve or update your customer .
kavarapettai branch wont provide door delivery
they work on their own timings once its upto 5pm or its 8pm its all their wish, they dont even bother to inform customer
also they will give RTO without customer knowledge .
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    buddhar1
    Jun 28, 2021
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    Address: arani

    Dear Team
    i have never faced such irresponsible team that handling courier and managing delivery to the customer .
    My product was out of delivery on Friday they called to collect from office, its almost fri eve 5pm so i asked them to hold for a day, (Saturday ) so that i can get it on Monday, as we all know Sunday is off. Without my knowledge my courier is given for RTO, when i asked why it was given for RTO, they said its not my job to inform you that its given RTO, how irresponsible ??? why would you even run a courier when you cant serve or update your customer .
    kavarapettai branch wont provide door delivery
    they work on their own timings once its upto 5pm or its 8pm its all their wish, they dont even bother to inform customer
    also they will give RTO without customer knowledge .
    Jun 28, 2021
    Updated by buddhar1     Dear Team
    i have never faced such irresponsible team that handling courier and managing delivery to the customer .
    My product was out of delivery on Friday they called to collect from office, its almost fri eve 5pm so i asked them to hold for a day, (Saturday ) so that i can get it on Monday, as we all know Sunday is off. Without my knowledge my courier is given for RTO, when i asked why it was given for RTO, they said its not my job to inform you that its given RTO, how irresponsible ??? why would you even run a courier when you cant serve or update your customer .
    kavarapettai branch wont provide door delivery
    they work on their own timings once its upto 5pm or its 8pm its all their wish, they dont even bother to inform customer
    also they will give RTO without customer knowledge .
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      praveenkumar m 13
      Jun 28, 2021
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      Hi, we all know there is lot of relaxation provided by TN government but still the ST courier delivery guys not providing the delivery at doorstep. Looks like for a big parcel 12 KGs they are asking me to come to the security gate and handing over to me. What kind of service is this? dont they carry and give it at door step? when i have required they say this is the instruction given to them? when i called ST office number they say no such instructions were provided. It clearly shows the delivery guys dont want to carry big parcel and to deliver at door step. Worst service.

      Consignment Numbers :[protected], [protected]

      Another issue consignment number is not available on the parcel, good work.
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        K
        kalaiyarkovil maran
        Jun 28, 2021
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        Address: Vasanthamnagar

        Sir...
        25.06.2021 one cover booking from PN palaiyam Coimbatore ...branch delivery to sivagangai ...
        Tracking the POD number but hold on sivagangai branch ...
        I Contact the branch not response. And not reachable mobile number ...
        I request to you immediate action and process my cover delivery to address..
        TRACKING NUMBER IS [protected]
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          F
          [email protected]
          Jun 26, 2021
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          Address: CUDDALORE

          My courier ID is [protected] this is small box of content. And my address also visible clearly this above mentioned. But the courier delivery man well not able to take care about delivery in my address and he is saying I'm not sure about your address so that you will collect your courier in our office... It's correct to say this way.. I'm not satisfied with your service.
          That man phone number is [protected]..
          I need solutions from ST Courier side.
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            V
            Vky PT
            Jun 25, 2021
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            Resolved

            Still I can't get my parcel

            Actually two days before my parcel was reached in my area.. and last two days I tracked my parcel every two days afternoon my parcel status was out for delivery.. and again evening status is on hold undelivered... No one call me and I get ST Courier karur contact number more than 10+ times last two days... No one pick my call.. not response still..

            VIGNESH
            [protected]

            Address
            Sabarivasan auto worksbr...
            +1 photos
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            Vidhya Rajendran
            Jun 25, 2021
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            Address: 27,rastha muslim street, papanasam, THIRUPALATHURAI
            Website: Customercomplaints.in

            Reference number: [protected]

            The product status is as out of delivery but i didn't receive it yet it's already 6pm. If I call the contact person they are not responding and giving silly reasons as delivery boy is not available which is completely ridiculous.

            I m very much disappointed with your service.

            Contact person number:[protected]
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              S
              Senthil Kumar 25
              Jun 25, 2021
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              Address: Akshaya College of Engineering and Technology, Bagathivalayam Road, Kinathukadavu , Coimbatore-642109. Tamilnadu

              We sent the cheque to Coimbatore from our College on February 16th 2021 through ST courier service at Kinathukadavu branch . AWB no- [protected].
              Till now parcel is not delivered, Showing as out for delivery from February 20th 2021to till date. No correct response from booking office and saying we are not responsible for missing .
              From booking office they telling as once booked and we sent to next destination is work over, we are not responsible for not delivered.
              Is the way of communicating to customer who doing regular courier from organization . What happened to the parcel we sent ?Ur staffs stolen?
              Kindly take the action and solve this problem. How to believe to send from your service ?
              Very Worst Service.
              +1 photos
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                S
                Sekar.ganganagar Durai
                Jun 24, 2021
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                Address: Aniyapuram Namakkal 637017

                We received from delivery person mobile no [protected], he asked to come main road and collect goods in 7pm ..he is not coming to home and delivered goods .we asked to come to home but he is not accepting to come ..if you want come and collect or otherwise return back to sender ..this is not expecting from st courier service..
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                  S
                  Seeralan B
                  Jun 24, 2021
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                  Address: Bhuvanagiri, pin- 608601, Cuddalore district

                  Your company delivery man had came today to delivery my parcel today, when he came at 3.20pm on (24 June 2021). I was in important meeting at that time so I opened door on a 5minutes delay.
                  In that time your company delivery man had spoke very rudely using bad words to our neighbours and when I went outside he was shouting very badly and to me, it was a big ashame. He want to regret for that otherwise I will take legal action for this incident.he said that he was ringing me for past 3 days but I don't get any single call not even single message about delivery of parcel. (I am attaching my parcel photo with this) for sure he want to apologise as I am trusting ST COURIER, I AM USING YOUR SERVICE FOR PAST 10 YEARS, SO I BELIEVE YOU WILL TAKE NECESSARY ACTION ON THIS ISSUE SOON. (GOOD COMPANY'S REPUTATION SHOULD NOT SPOIL BECAUSE OF THIS ONE WORST WORKER)
                  Jun 24, 2021
                  Updated by Seeralan B                   Your company delivery man had drunken during that incident. my neighbour said that now only.
                  My parcel no: [protected]
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                    imransy
                    Jun 24, 2021
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                    Sir we booked delivery from thirchy to mangalam way bill no AWB NO[protected] IN name of syed imran on 21.6.21 but we not recieved goods till 24.6.2021 service is not good asking courier office he is not responding calls so please send goods immedaitely.
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                      R
                      Rubanraj k
                      Jun 24, 2021
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                      Address: Kayathar,

                      My Uncle couriered a important Item to Kayathar, Tuticorin, Tamil Nadu to my mother.

                      Inspite of proper delivery to the mentioned address my mother got abused and scolded by Kovilpatti brach guy to get it from Kovilpatti.

                      She a widower and get abused i will rasie a police complaint against your employee if not delivered .
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                        VillageParadis2
                        Jun 22, 2021
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                        Address: Musiri

                        Hello Team

                        As a courier service hope you will deliver to customer location but here totally different, the Delivery person calling us n asked to come n collect

                        what kind of process it - will pay travel fees for it if I go n collect?

                        The sender might be paid all charges right

                        Need to look at this immediately
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                          Kpsuji13
                          Jun 21, 2021
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                          Products for out for delivery from jun14 but still not received. This not fare. It has been more then an week.
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                            S
                            Sreenivasan Dhanapal
                            Jun 21, 2021
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                            Address: No 5, 1st Mani road,Kalaimagal nagar,Ekkaduthangal,Ch 6000 032.

                            On 18.06.21 i got my cover in open position. My valuable key as been missed.
                            +3 photos
                            Jun 21, 2021
                            Updated by Sreenivasan Dhanapal                             This is the key missed in pack.

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                            Kindly share the stats
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                              angamagesh
                              Jun 21, 2021
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                              Hello Sir,

                              I received a consignment [protected] on Friday 18-Jun. I received a call from ST courier to receive the courier in person. Since, there is nobody available to collect, I requested them to deliver it at home. They have returned the package as the receiver refused to collect it. When I inquired about delivery, they were talking with no mercy. kindly help to get the consignment delivered properly.

                              I talked to the numbers below to inquire about delivery.[protected],[protected].
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                                S
                                Sureshcov
                                Jun 20, 2021
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                                Address: Hyderabad , Begumpet

                                #[protected]
                                The above parcel reached Hyderabad HUB @ JUNE 15TH, it's been 5 DAYS, MY PARCEL came here, i[censored] can't deliver within time then what is the use o[censored]r parcel, I had live plants inside no one is delivering it, in transit 3 days now u keep it in ur FACILITY AND DO POOJA FOR ANOTHER 5 DAYS 👍.MY PARCEL IS WASTE NOW BECOZ O[censored] GUYS.
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                                The word you was senseroed what type of sit u have, make the employees of st courier work some people' and ruining your reputation."ST COURIER".
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                                  A
                                  Arun prakash.A
                                  from Bengaluru, Karnataka
                                  Jun 20, 2021
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                                  Address: Kumbakonam

                                  I ordered some items yesterday, so I call and ask st courier person, he is speaking like drunk person, what a stupid people having this courier

                                  His name (Mathi), Number [protected],

                                  Kumbakonam, TN branch
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                                    S
                                    Santhosh Kumar Srinivasan
                                    Jun 20, 2021
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                                    Address: Tiruppur

                                    Reg: PARCEL NOTYET RECEIVED CONSIGNMENT NO [protected] DT 12.03.2021

                                    I would like to state that, I had despatched one parcel to Gotam purohit as 113, Musafir Khana Road, Crawford Market, Mumbai CST Area, Mumbai, Maharashtra 400001, India on 12.03.2021.But the parcel was not yet received, I have visited ST courier office more that 50 times but no respond from them and WORST CUSTOMER SERVICE around 3 months gone this is very disappointment to us.Please find my parcel and send pod copy to my mail id with in one week.Next step I will book a case against you on Department of consumer affairs and claim legally.Thankyou.
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                                      Supriya selvam
                                      Jun 19, 2021
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                                      Address: ST courier trichy

                                      Parcel has to be delivered today, the delivery person just called once to clarify the address, and only picked up the call after several calls by me, His answering tone was very filthy and arrogant, that he can’t deliver the parcel and said us to collect it by Monday, I got very frustrated about his behaviour, and contacted to the head office, another girl staff started arguing with their delivery person and mentioning “ all the ST.courier ppl will used to behave like this” very disappointed with their worst and filthy behaviour, pls take action on them - phn : [protected] Vinodh kumar (delivery guy ) phn : [protected] ( office staff )
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                                      Yes, the head office staff girl was very rude to my friend too
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