ST Courier Complaints & Reviews

I am karthik from Kakkilchikkayanpatty in-between the main highway of Cumbum and Uthamapalayam of Theni Dt. My friend sent me a courier from Madurai to kakkichikayanpatty last week. It was reached to Cumbum ST courier office, they called me you have a courier pudupatty is only our limit your place is not our limit so unable to delivery to your place (actually its walkable distance from pudupatty to kakkilchikkayanpatty) so come and get it, I replied plz delivery our place is including pudupatty pin code. They were not delivered and sent it back to madurai. Madurai ST people called me I explained the issue. Again they sent the courier to Uthamapalayam ST courier office, it was reached yesterday (15.06.2021) they called me he was also told your place in not our limit so plz come and collect your courier. Cumbum ST told your place is not our limit, Uthamapalayam ST told your place is not our limit, my place is in-between of cumbum and uthamapalayam. Actually where is our limit? How will I get my courier? Who will deliver my courier?

Hello Sir /Madam

I am Sebastin Selvaraj from Nagapattinam District Tamilnadu. I would like to lure your attention to an important issue that I faced regularly and am depressed, That the St courier services put too much charges on goods to deliver. Which branch office is locating in Nagapattinam district.
The company members talking very rudely on customer. Please take necessary action against this company and members

You're Regards

A.Sebastin Selvaraj.

Today a parcel is to be delivered.AWB no:[protected].The status was out for delivery and a contact person number is provided with Name Mr.Sathish ph:[protected].The delivery is for Koundampalayam area coimbatore.when I didn't receive the parcel till evening, I called the delivery person .He told there is a problem with our pin code and asked us to get the parcel from the office or else it will get delivered on Monday.I am frustrated.When I again called him he told that he will talk within minutes and I didn't get any response there after.its a much awaited parcel and I am utterly disappointed. Kindly take action.

Dear ST Courier Team,

Date of incident :[protected]

Tracking ID Number:

1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]

Complaint:

Agent is not delivering the parcel.

They are asking us to collect from their place.

ST Courier are doing a great Job in the COVID time.

The timely handling of the Logisitic is very Good.

But your Delivery agent is not working in the same order.

this is the third time the person is asking us to collect it from their place.

We are in need of the material and hence we are forced and Exploited by the delivery agents.

We request the top management to contact the Delivery agent and warn them and not to repeat the same.

When all other Courier Company agents are doing Door Delivery why not them.

we will appricate if any action taken.

Regards.

Sainathan R
[protected]
[protected]@gmail.com

Hi, I have send a healthmix flavour to my friend from tambaram to valasaravakkam but the food product pack was completely damaged. It was mixed with other flavours packed in the same. The product cost is rs.950, hence I need the complete refund from yourside. The pack reached the 500km distance easily and even to Odisa safely but this was damaged when the distance is very less ie. 55 km. This is the second time the package was damaged within chennai.

Hi, A courier was sent by a vendor from Chennai to Erode and it reached chittode office today but they are asking to come and collect from courier office. I am out of station and only elders are at home so they can’t come and collect from office. From courier office they are not ready to deliver to home. If this is the process why should courier office be functioning during pandemic. If you are not delivering at home then why you are charging us full payment?

Consignment number - [protected]

Hi, please inform us. For 50 kms we take to delivery more than 3 days.

Erode to Tiruppur - it take 5 days .. upto now am not get product.. 20 times call to customer call, and branch office also.. and In tracking shows.. It's come Tiruppur hub..

Today 11 Jun 2021.. reached 9 Jun 2021

Order 8 Jun 2021.. I don't know when I received my item. Customer care Number [protected] Tiruppur branch all the person I talk to them.. they saying we like this only.. near New bus stand only. For town is like this for village?

Docket no [protected] was delivered today. We have given the correct number of [protected]. Your delivery person was giving a ring to [protected] and is misbehaving and shouting in the middle of the street that I had given a wrong number. Your madurai office has given a ring to my correct number namely [protected]. Had I given a wrong number your madurai office could not have contacted me in the right number. So the mistake is from your side only. Please admonish your delivery person not to misbehave with the customers when there is fault on your side.

I am from mamallapuram my pin code is 603104, My delivery location is as same.
ST courier delivery person called me to collect the courier from his location he spoke rude, what is the meaning if your service, can You say is this the right way to courier service

Very worst experience with ST courier

Regards
R.Madhavan

Hi,

Subject line tracking number consignment are not delivered. Material are sent on 08/06 morning and it's reached Chengalpattu on 08/06 night nearly 10 pm. Same consignment are forwarded to guduvancherry on 09/06 morning 8:35 and guduvancherry person are accepted the same on 09/06 17:45. After that it's showing out of delivery by 09/06 17:57, but still not received. I try to call courier person, no one responding for call

Kumarapalayam branch ST courier is not delivering parcel to home (Door delivery)
Asking us to come and pick up from office
Please look in to this issue ASAP

I have booked a cover from Velachery to Thoraipakkam on 5th June 2021.
Consignment no. [protected].
Till today, the cover is Not despatchrd.
I can't even track through online.

My medicine parcel is broken. And also not delivered by the delivery person... He put on it in front of my gate... He obey irresponsible manner ...

I had been still didn't received my courier... I had been lost my POD number. So I had asked for an help to Your Porur office by giving my address details. Then too they refused to take my complaint and nit taken any action too. Really it's worst service by your Porur Office team.

I have ordered some nuts type snacks and sent through Chennai to sirkali today while I received and opened the box I got shocked all nuts covers opened with knife and everything is fellen down inside the box post asking ST courier branch said that we are not done anything. Very worst service by ST courier.

We have paid for door delivery . Every time they will call us to come and pickup or ur order will be returned ! They dont have people to deliver it seems . Then why should they get the amount ! Very irresponsible !

He called me on May 27th and told me to take the order, he never came and never called me back, i keep on calling him but never responded and its almost 1month no one is responded i want my order to delivered as soon as possible. Such a third class courier service and the phone number of that unethical delivery person:
[protected]

I have order a dress on[protected] from Shopper trend and the product has to be delivered from Surat gujarat to Hyderabad. The Shopper trend people told me that they will delivered my product within 3 to 4 days because iam having my birthday on[protected] and because o[censored]r bloody St courier services i have dint got my product on time.waste fellows fraud people u are. i have a worst experience with u people. India Post courier service is better then u people from Tamilnadu to Hyderabad they have delivered my product within 3days ..And u bloody St courier service i need my product by Tomorrow itself or else see what will i do.If You people are not delivering my product by Tomorrow itsel[censored] people will face a problem .Consigment no: [protected] for u reference, check it and delivered my product by tomorrow itself.

Dear sir
i am thiruppathi m. salem to coimbatore my friend has sent a courier to me on date of 25th may 2021.that courier received coimbatore hub([protected]) on 26 th may . but till now not reached the courier to me. i had checked for tracking details.i had called concern number [protected] this number has switched off.and another number for same coimbatore hub [protected] pick the call person named saravanan sathish .he told we have not served on home i you want your courier you will come and collect otherwise we have not to deliver the courier . i told kindly arrange any other option for deliver to me. He spoken roughtly to me.i[censored] complaint any no problem for me he told .what can i do kindly suggest me. kindly arrange to deliver my courier. consignment number [protected]..

With due respect, I would like to bring it to your knowledge that the parcel I have sent through your service has received after 2 days of the delivery date and there is an issue that is the parcel was damaged and the liquid(4 liters of honey) items were leaked. As I mentioned in the box itself that the parcel contains liquid(4 liters of honey) items. The cost of the material inside the parcel is too valuable As it cost about ₹5000. We filed a complaint in your head office but they were irresponsible about it and they were not answering me properly. Sir, this is very unprofessional as we put our trust in you and let our valuables transferred through your service. If there is no response from your side means ST COURIER have to face us legally.

(CONSIGNMENT NUMBER - [protected])
Amount paid - ₹200
WEIGHT OF THE PACKAGE - 4.7 KG