I have received a parcel bearing the tracking number [protected], the man from mettupalayam office called me to come and collect the parcel, I informed him that I cannot come to collect it and told him to deliver it to my address, but he refuses it saying we cannot deliver it, but my address it nearly around 2kms from the courier office. He says if you need, you come and collect it from the office, I said him that other couriers like DTDC, proffesional and others deliver it to my home, he says if so then you can change the courier partner from next time and we cannot deliver and disconnected thecall
