ST Courier Complaints & Reviews

I have couried a consignment on 20th january and i'm calling customer service executive in 25th for tracking my consignment.
But that executive put my on hold for more than 5 mnts afterwards they are not responding my call also still now i can't track my courier.
Take an action against non delivery of my consignment on time and irresponsible executive.

Consignment number : [protected]
Name : shibin
City: madurai
I haven't received the package which was booked on[protected] at your chennai pudupet branch addressed to me.. When asked with your madurai jaihindpuram office, they said they haven't received the product.. When contacted with your administrative office in madurai, they said that the package has reached madurai and is been scanned for delivery and is mistook by some other branch guys.. The regional manager and another person whom i contacted assured me that they are checking the camera footages and my package will be found out and the issue will be solved within 10am tdy.. But when i called them to update the status, the people who assured me are not all picking my calls.. When tracked, it is showing that it is still in transit from madurai hub to jaihinpuram branch.. The consignment bill copy been attached for your reference.. I need my package within tuesday or else i will be forced to approach the consumer court regarding this issue.. Thank you

A package was shipped from madurai on 10th jan to bangalore. The package arrived in bangalore on 12th jan at their hub. Repeated calls to the bangalore office[protected]/[protected]) since 10am has gone unresponsive. They say they are looking for the package and will call back in 1 hour. But they never called back. Repeated calls have been a waste of time. When i said we don't want the package but compensate us with rs.10000, they said they will send the package in 30 mins (At 2pm). But it is 4 pm and still no update. I called their chennai office to file a complaint. I promptly got a complaint number via sms but even that person said they will call back in 1 hour.

This courier service is really really horrible!! They do not seem to know the basics of customer service. Please don't waste your time choosing this courier service for your delivery needs. Their website has a logo saying "the people's choice" but i am sure people would never choose such a horrible courier service!

Hi

Am waiting for my parcel from st courier.. When i check online it shows delivered but parcel not reached till to date. Very poor response from courier customer care.. Mettupalayam courier office person says parcel not reached mettupalayam..
Chennai customer care is poor no response

I need my parcel please sort out this issu
Tracking number [protected]

A confidential parcel has been send by kkm soft chennai to myself, office at kudankulam. Parcel has been dispatched almost a week back, still the parcel has not been recieved.

When we are contacting the valliyoor branch office, a lady took the phone and giving irresponsible answers, she couldn't able to track the courier even if i gave the docket or parcel number

Now the parcel is missing and i m in trouble

I have requested for this courier service to deliver my courier to hydrabad. They dispatched it on 28th dec 17 and it reached hyderbad on 30th dec 17 but still they have not delivered the courier to my client. It was important courier which had to be reached immediatly. I understand that there were holidays in between but today is 4th jan and it seems they are still enjoying their new year. No sence of professionalism. And they have the worst customer care i have ever seen. No number is reachable. I am trying from 2 days to contact them in various numbers mentioned on their website but not a single number is reachable.
I want my courier to be delivered as soon as possible or at least call my client if they have any addrss issue.. Bad bad very bad service.
Addess to be delivered:
To,

Mrs. Swarna ganneri
Flat 407, mig 704/a., near temple bus stop, opp icici atm lane, 2nd left. Venkata sai homes, kphb, hyderabad - 500072, telangana.

I am complaining about service not yet received to my destination. Actually i have send my courier on[protected]. From pudhuchathiram to banglore. Still not yet submitted to bangalore. Pod no [protected]. Very worst in delivery am same on ur company. Very important documents i have sended.

Regards,
Rajiv gandhi,
Pudhuchathiram, cuddalore dist.
[protected]

I parcel a product on 16 of this month from chengannur to kottayam (Thelakom). Being it has to travel only 60 km. I didn't get it on destination. Actually the dealer promised that it wil reach on saturday so i send that product. If you can take please make it late it become more than 4 days being travel to 60km what wil be case of international order

I have sent my courier from mandapam to kalyan, mumbai on 06 dec 17 and but still now on 16 dec 17 my parcel not received by that person for which i had sent... And also i can't track my parcel... Really very worst courier... And very poor response also from customer care... Really i can't express my view now because for which purpose i have sent this is pending now only for my parcel... Really very bad...

On 01/12/17 a parcel was booked to be sent to puducherry. But it was returned without delivering citing reason as improper address even though phone no was mentioned. Again on 07/12/17 the sender asked them to book the parcel to puducherry by paying huge amount. But still i didn't receive the parcel. When sender asked them there was no proper response.

An urgent letter to be submitted to a hospital had been sent from kulittalai (Karur district on 4.12.2017 by mr. Senthil kumar to myself dr. Prakash karrun, consignment no.[protected]. My address is c - block 16th floor, n01, ais housing comlex, natesan nagar west, virugambakkam, chennai-92. So far i have not received the letter. My attempt to contact your chennai branch and regional office guindy proved futile. No response from any number. Please respond immediately.

Consignment no : [protected]

I have sent a courier on 9th nov to lonavala in pune. It has neither reached the person nor returned to me. Whenever i ask the courier person, he says it will be delivered tomorrow. Its been more than 2 weeks and no proper response from st courier. Is this the customer service you are providing to your customers? I am the branch manager of kalayarkoil branch of state bank of india. I know how best customer service will take you to the top. You people dont know that i have sent an important document in that parcel. What assurance can you give me that its safe? The person to whom i sent courier will leave the address (Pune) tomorrow. How are you going to compensate the loss incurred to me both mentally and financially? If needed, i am ready to raise a complaint through our state bank head office on your st courier.

Note : my branch is having tie up with st courier and daily we are receiving and sending courier through your st courier at kalayarkoil. Your worst customer service makes me to stop this tie up. Kindly take immediate action on this.

I have send one courier from chennai to kanchipuram on 02-nov but delivered on today 13-nov.
Very urgent purpose i have chosen the sd courier but lot of phone calls and chasing day by day. Every time told the in expected answers from your side.
One question to sd courier, why people choose the courier?
These kind of issues are persist in sd courier. How people trust by sd courier?

Very worst service and delivery.

Delivery time is morning 10.00 to finish, only we are reeving our materiel, phone to calling not correct answer, 10.00 above close the shop, after 5.00 ò clock only opening, that person not interest that job, materiel missing or not receiving particular date, he was no reaction, no correct answer, not response for any one, i don`t no
My name is deepa our company name is sri nandhin power solution, i am also pick up the materiel, she not proper answer and he was attack & anger with me, future our parcel not delivered, any complaint we do the next step,
He also no problem
Many problem in this office, i am only speak tamil well, so please call, i will explained that complaint

I suppose to received courier from ms. Betty samuel, which were booked from amj. Maa dated 12/10/2017 vide receipt no. [protected] which is not deliver yet. While making repeated calls to[protected] i am getting reply that the courier returned due to party shifted, as my mobile number is mentioned on the courier but i have not received a single call from the courier person that they are returning the courier. I am receiving other couriers in same address. The courier documents are very important & urgent which need to delver by tomorrow.

It is very bad experience with st courier... Courier person always make call if they are facing any difficulties to find the address...

Courier reference no:[protected], [protected], [protected]
This sent thru my friend office from erode to kovilpatti.. I am located at theni, tamil nadu

Consignment booked online 21.10.17 and till now material has not reached the end destination... Often st courier staffs bluffing vehicle delay on time so delivery got distracted.. How many times, more than 10time. 'y' for we send thru courier, since to reach on time and fulfill the urgent requirement.. But these guys are giving last preference in delivering the non customer parcels.. Example, if i am a st courier customer, if my recipients is not st courier customer, then the courier gives first preference to their customer and last preference or hold the parcel for a day and delivering next day.. Its ridiculous.. I am going to stop the service.. Worst st courier

I am Raghunath from Coimbatore, In 21.10.2017 i got Videocon TV from Chennai by ST courier, during transportation time product damaged. immediately i will inform to Coimbatore courier ofc they told me to contact Chennai office same day i will ask and sent photos now 3 days over still now there is no one can response for that damage.so please give me details for return and solution for this product.

We have to receive a courier from muthupettai to chennai. The product that has been couriered was 5kgs. When we got the delivered product there was only 3 kg and that too it was in a bad state. The seal was opened and was repacked using stapler pins again. Out of 3 boxed that has to be delivered, one box left missed. Only 2 boxes we received.

Can you please let know why do you run such an irresponsible courier service when you cant deliver the products properly. All the money paid goes in vain.
We need our amount back for this irresponsible service else we are ready to escalate to higher level.

I have booked to deliver a cover from marthandam to coimbatore one week ago. My consignment no. Is [protected]. But still couldn't got delivered to the address.
Got a call from the ondipudur office stating to collect it from office. If they couldn't deliver the item to the prescribed address, why should they take up booking.
It the item is not delivered by a day, i have planned to move to consumer court.

This is to draw your attention to the unsatisfactory your courier service by your bangalore sr nagar branch. I handed over the packet with reference number [protected] on 05th october 2017 at your p. Puliyampatti branch (Erode district tamilnadu).
Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your courier service to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your courier service this time. I never complained about any of your services during the past one year. But this time it was a big letdown.in case my customer produced debit note you’re only pays 100% of amount.
I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by today 09th october 2017. If you would like to contact me, call me at[protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
The copy of the packet’s receipt is attached to this letter for your convenience.
Sincerely,
With warm regards
Shine plastics
10/2-2, nambiyur road,
P. Puliyampatti,
Sathyamangalam (Tk),
Erode (Dt)-638 459,
Tamilnadu, india.


Mohan
[protected].