ST Courier Complaints & Reviews

I courier a sweet item to rajasthan through st courier on 20th august 2018. And till today it has not been delivered to my place mahwa district dausa, rajasthan. I called the courier company thrice and they assured me that the courier will be delivered on next but it is not true. And also the status of courier is showing pending from 22nd august 2018 in district dausa which is my place of district. So much bed service they are providing. What i'll do with that sweet because in 10 days it will get worst. St courier charged 120 rupees as a courier charge considering a product other than documents. I want my courier charge back as well as my product should be reached to the destination today itself.

Consignment containing the application of appointment addressed to mmtc limited, new delhi sent on 22.08.2018 through st courier, jeenis road, saidapet, chennai. Tracking shows (Even today) the consignment is in transit as on 23.08.2018. Kindly let me know the delivery status of the consignment as it contains application for appointment (The last date for receipt is 24.08.2018). I have given the consignment after confirmation from the persons in the office that it would be delivered before 24.08.2018. Your early reply in this regard is very much appreciated.
V deepak
Contact no. [protected]

Consignment number : [protected]

I sent a parcel containing a 16” by 16” frame to mumbai on 21.08.18. I had marked it as fragile and handle with care. The parcel reached the receiver on 24.08.18 and was in a extremely damaged state and fully broken as shown in the pictures. The shipping charges was rs.410. Inspite of good packaging and marking it with a fragile mark, it had been mishandled. Kindly revert back to what can be done regarding this.

[protected] this is my docket number. Booked the material on monday and the material is yet to get delivered. Person at ([protected]) the other end is abusive. He is treating like material will not get delivered and do whatever you can. Please help me on getting this material delivered and necessary action against the concern person. I never expected a worst service from st courier

Worst experience ever. Without delivering the parcel they have updated as delivered in tracking details. When contacted also they are telling that they have delivered the parcel. No email or phone calls. Got another person's number from their site and asked him. He is telling to come and collect in office. I dont know why they are charging for delivery if they can't deliver to the correct address. Office staff is giving excuse as the delivery boy is on leave we have updated as delivered. They are maintaining the website with false details as if they are delivering within 48 hours.

If you can not stick to your commitment please don't run this bussiness.
As per tracking status you had taken 48 hrs and still the consignment was not delivered. But why you had commited that the consignment will be delivered on 13th august? Due to this my expense are increased.
And your delivery executive speaks without responsibility. His number is [protected]. He says today evening only he will deliver. That means you are taking 48+7 hrs for delivery. I have never experienced such a worst delivery for just 420km distance

My friend sent me a package from chennai on thursday and gave me tracking id. Today evening the tracking details shows order delivered but i didn't receive any courier. Also i haven't got any call or email regarding delivery.. How can you update wrong details in tracking online. You should contact the person and the deliver to the person. Very bad experience.. Feeling vexed with this. Contact me @[protected]. I need my courier soon

I couriered using st courier by 21st to hyderabad but still (28th july) the item is not delivered if call customer service also not connect...

Am not expect this much to deliver in hyderabad...

I felt more because at the time reached otherwise loss me only...

St courier say within 2 days it delivered to address what am giving in hyderabad...

I am a regular customer to st courier for the past one month i am facing the worst service with the st courier on 18th july 2018 i sent one courier to thiruvottur but the receiver have not received the parcel yet i raised bthe complaint to st courier pallavaram on 23rd july but none of the action have taken towards that please find the below details of those tracking id and complaint id
*st courier : we acknowledge the receipt of your complaint about awb no. [protected] and the complaint id is tnmaa[protected]* please take necessary action on to it or else please refund the money of that parcel which carries

Dear ST Team,

Please look our complaint we are paying a high amount to your ST cargo, but they are don't deliver the cargo as they charge.

Many items were damaged. even steel body items also damage mean how they care their work, please I need someone to ensure the complaint has to solve.

below items damaged.
1. Dustbin stainless steel - 2 Nos
2. Photo Frame - 3 Nos per kg 17 to 18 Saudi Riyal Charges
3. Water Dispenser 1 Nos, per kg 17 to 18 Saudi Riyal Charges
4. Electric & Gas working Grill - 1 Nos, per kg 17 to 18 Saudi Riyal Charges (1150/- Saudi Riyal Paid and grill was damaged) bad service

On 6th July I have booked a parcel with consignment number [protected].
The recepiant had not received the parcel yet, i.e. by 16th July. it is being 10 days.
Neither the place from where I have sent the parcel nor customer support team are responding properly to give me the details about the status of my parcel.
In Online tracking it still shows as the parcel is at Kolkatta city.

I want my parcel either to be delivered to the destiny or return to Source.
Let me know the status.

Hi,

I have booked a courier from Coimbatore to Chennai on 9th July, 2018 and the consignment number is [protected]. I have booked the courier in Coimbatore Saravanampatti S.T. courier (near Pro Zone mall).
But when i checked for the tracking information online on 11th July 2018, It says INVALID AWB.

So I have contacted chennai customer care (pallavaram office) but they gave a Coimbatore contact number ([protected]) . I reached them and also provided the necessary details at 11.20 AM. But till eveining 3:45 PM, I hardly received any updated regarding my packing status, so I called them but they have verbally abused me.
The Speaker name is 'SHANTHI. She works in ST courier in Nava India Rd, Peelamedu, Coimbatore, Tamil Nadu 641004

Her manager name is Mr. Srinivasan. They way that lady respond to my queries is atrocious.

So I am reaching you through email now. So kindly track my package and update me the status of the same at the earliest. Also please note that the same package i have received from chennai in your ST couriers and I am returning it again.

I'm ambika from chennai (Palavakkam). I did courier on 28/6/18 from palavakkam to tarangambadi (Mudikandanallur). Till now (1/7/18) did not delivery. I complained 3 times to[protected]. They told deliver shortly. Today (1/7/18) i called guidry manager number [protected] to complaint. He did not response well. He talked irresponsible. He talked rudely.

I'm not satisfied with st courier

Courier awb no. [protected] was booked on 23.06.2018 at chennai guindy hub and mangalore hub received on 25.06.2018 as per tracking status. Till today no one called nor delivered the courier to the given address.
Contact no. Was collected from chennai office and one lady answered and said she will deliver.

Her contact no. Is [protected]

Please take necessary action and deliver the courier by today as i need this urgently to submit to bank.
Please call [protected]

I asked indane gas agency to courier the transfer certificate since there were some printer problem when i visited personally. Unfortunately they sent the document through st courier service. When i checked the tracking details online, it was shown as misroute. I called the customer service and enquired.. After 4-5 days of continuous calls they said that the document was received at guindy office from porur but they lost the document. They said that they searched their office and it's not available..

Worst service. Let me know how to proceed. As i checked other complaints there's no response from stcourier..

I received a parcel from chennai with consignment number [protected] which was completely damaged. I tried calling all possible customer care number, but nobody even bothered to answer the call.
The parcel which was damaged was worth Rs 1500 containing a water purifier . We have also paid Rs 400 as the courier charges . I would like to raise a complaint regarding this.

Please provide the contact details with whom I can raise a complaint for the improper handling of goods.

I couriered a parcel from tuticorin and the way bill number [protected], this is after verifying whether it can be delivered or not. Now the delivery person from virudhunagar making irritating call and say it can't be delivered, this is strange to hear, the way communicating is not at all the acceptable. So far st courier way my preferred courier now i have rethink about this. If you can't deliver why the hell they collected from tuticorin office. Be same professional on your work. I want an instant action and please revert back immediately. If not please let me know the concern person where i can express my feeling.

Regards,
Selvaraj
+[protected]

Dear sir / madam,

My self bhasuwan s/o sh. Rakesh chander jain from chennai - 6000016 vadapalani tamilnadu.

My firms name is jain advertisers, i m running a courier business since 2003 in nakodar. My service tax registration number under courier service is adppj6290fst001

I was applied a franchise for dtdc courier & cargo ltd. For vadapalani, chennai

For this franchise i was paid 2 demand draft in the name of dtdc courier & cargo ltd. Payable at chennai, demand draft’s nos. Is

012033 rs.: 15000/- dated : 1-sep.-2008 issue from bank of india, mountroad
012034 rs.: 7500/- dated : 1-sep.-2008 issue from bank of india, chennai

After this payment with in 10 days company was issued me a code - zf2405 as per dtdc company representative says this is my agency / franchise code.

After this he told me ur agency / franchise is activated & know pls send me some payment for office stationery. Then i was make 2 more demand drafts :

Rs.: 3680/- & rs.: 250/- dated 24-oct.-2008 issue from canara bank, vadapalani

After receiving this demand drafts suddenly they r stopped my agency / franchise. I have not worked a single day with dtdc & i have not booked a single document for dtdc.

Today is 26-aug.-20014 but till time i have not rcvd my payment refund. I was made several calls to st courier chennai office, also i was make several calls to company's regional (Chandigarh) office & talk this issue with mr. K. Nawaskahan & miss. Priya along with this i was make several calls to st courier head office (Pallavaram) & i was talked with mr. Nawaskhan

I was spend at least rs.: 2500/- for telecalling. But still i have not rcvd my payment back.

Here i m requesting u to pls take necessary action against this kind of cheep / fraud companies. So after that nobody do this repeat & this is a lesson for others...

Kindly support me to refund my money.

Thanks & regards
Basuwan ji

I had send a headphones as parcel (Tracking no: [protected]) from thrissur, kerala to my friend in kadapa, andhra pradesh on[protected]. The delivery of parcel was very much delayed and reached destination only on[protected]. Also the packet was tampered and the headphones is missing in the pouch when it reached destination. I am very disappointed by this unethical behaviour of your staff.

Dear sir,
Our business partner sent to one courier last 15 days before. Booking date[protected]. But still now not received eat. But your delivery person today[protected] morning delivery this parcel. But emergency case our partner booking this why you late to delivery this parcel. Please needful action for the same. And delivery parcel earliest. Reference shipment id: [protected]. So please improve your delivery time and quality of service.