Standard Chartered Bank Complaints & Reviews

Recently i did some purchases through scb manhattan card and total amount i spent is around 51000 while the limit provided on card is 54000. B2over limit charges of 500 are imposed on it further by scb. I don't know why this cheat by bank where i can see the credit limit is not crossed yet. I need this over limit fee charges to be widthdrawn on it.

Bank continues to bill me, post clearance of total balance and card cancellation

Total outstanding amount - rs 1, 63, 117 was paid by check no - 166821 (Kotak bank), realized on 4th august 2017.
Standard chartered confirmed the the above / no dues in email, on 8th august 2017, confirmed card cancellation

Please assist.
Samik basu ([protected])

Dear sir,
During the year 1999, i had a scb credit card no. [protected] and was actively using the same. Because of some downfall in my financial conditions during the period[protected], there were some outstanding accumulated on the utilized amount. The same was referred to me and was duly settled by me during the year 2004 by getting some write off from your side. After that the card was closed with zero balance amount on me by this settlement.
My cibil report taken the year 2012 is itself is a sufficient proof that i does not have any default issues with scb related to the above mentioned credit card number. As there were not issues reported by scb till 2012. Again during the year 2016 one more cibil report was taken and again there were no issues negative issues raised mentioned by scb regarding the above mentioned credit card.
Again i have taken out a cibil report during september 2017 to my utter surprise, scb is showing an outstanding payment of around rs 23, 00, 000.00 against the above mentioned credit card.
Which at challenging my financial capacities at present as my cibil report is negative because of this already settled credit card.
Therefore you are hereby requested to kindly check your old records and withdraw the entry made by your bank in my cibil report. An earliest corrective measures from your end would be highly appreciated and avoid further action in this regards.
Thanks & regards,
Sanjay saxena
Pan no. Anzps9535n
(M) [protected]
Email: [protected]@yahoo.in

To,
The manager
Credit card dept.

Respected sir,
Couple of days back i have got a call from standard chartered bank for a credit card and documentation was processed, i was informed that only after my confirmation on the card scheme and card details, the credit card will to delivered to my requested address.
But why the card has been sent to me without my confirmation, this made me annoyed, i do not want this card, and i want this to be cancelled immediately.

Thank you,

Contact number : [protected].
Name : lokesh palani.

Respected mr./ms,

It is stated that, i am the victim of miscommunication by the rep of standard chartered, abdalli road, multan branch. I was communicated that if this taqafful is availed, after 5 years installments (Each year 56, 000 pk rs) this policy will be mature and i will be able to get almost 0.5 million in return. My id card no is[protected]. Now i was needing to withdraw the policy, suddenly i came to know that you are having only 221, 000 pk rs cash value. It was shocking for me, please help me to cover the required amount. I will be posting this complaint on social media as well.

My existing credit card no is — [protected]
Expiry date of my card — 09/2017
Still now i have not received my new card.
Neither any sms nor any phone call i have received from bank regarding this matter.
I shall be highly obliged if this problem can be resolved at an earliest date. Hoping for your kind attention,
Thanking you,
Yours sincerely
Dr. Ayan biswas

I have received two statement for same period with interest, and daily messages about overdue amount, event payment due date has not reached, first compliant raise on 24th august 2017 and till now no complete resolution has been given even after marking emails to all the related authorities

My card no[protected]

Bank complaint ref no : kmm25317931v24243l0km
Kmm25296349v74968l0km

To,
The manager
Credit card dept.
Standard chartered bank
Respected sir,

I am having credit card along with add on card card on my wife name dhanalakshmi mallarapu of your bank visa-platinum:[protected], and add on card is : visa-platinum [protected] i request to cancel the both annul fee and cancel my credit cards.

Thank you,

Bhaskar mallarapu,
L. B. Nagar, saroornagar,
Hyderabad.

Hi,
Every time i am getting new bill with updated amount.

— forwarded message —
From: "rajat tyagi"
Date: mar 18, 2017 15:21
Subject: re: your estatement for mar is now available. Ref:
To:, "card services"
Cc:

Hi,

My card was expired on in aug 2016 and i paid the total amount due on card but still i am receiving the bill for due amount.

Please find the attached bill and transaction id.

I hope, i will not receive any bill in future for the same.

Thanks & regards
Rajat tyagi
[protected]

On thu, mar 16, 2017 at 10:32 pm, wrote:

I have taken the credit card from sc bank on their advisor's requests as he promised me that i will 7000 rewards points if i will buy this. Unfortunately i got a lot of embarrassment in returns of that. They fulfilled the promise and when i try to complaint against it, they are asking for the proofs. I just want to tell them i am their customer, i have given the bank account no. And all the details on the customer care call, why don't they check it and use it as a proof. They promised me a lot of call backs, unfortunately nobody called back. Very poor and cheap services, not expected from standard chartered. Not going to take the services anymore

Mubeen was following but she doesn't know how to address some one name
Without checking she is sending email
Was promised that she wl follow but no calls since 2 aug

No follow up
I cld yesterday that's i rcvd an email
Today.
Pls dont force me to legal action
Its a small amount of 3181 approx but the way u guys are dealing
Incompetent worst customer service

During top - up of existing loan, scb gave me below offer:
1) partial repayment of loan (Max 25% of principal) with zero charges after 1 emi deduction.
2) fore closure of loan with 0% charges after 6 emis.
Now, when i am trying to repay my partial repayment. Sc bank telling me to pay either 1% charges for partial repayment or make 0% partial repayment and continue loan till 12 emis.

Hello sir

This is satyanarayana g y was having personal loan from scb (Loan no: 1579401). I have repayed full amount and it was closed on[protected].

Now it is more than 14 years, still my name is in cibil report. This is creating big problem to my cibil report.

I request you to please remove from cibil report asap as i have already closed this loan during 2003 itself. There is nothing pending from my end

Thank you
-satyanarayana g y

I have submitted the request to close my bank account with is a staff salary account on 29th july, 2017 but as yet they have not closed my bank account. I have attached the same.

I hope they don't start charging me for the same as i have placed the request within 15 days of receiving my full and final settlement.

Kindly help me to get the account closed as soon as possible.

On the same day i had given the closure request for my hsbc account which was closed in 2 days the why can't standard chartered do the same even after almost 20 days have passed.

Ac no. [protected]

Regards
Rushin savani

Hi,

Scb credit card contacted me several times, followed up by email and phone. I received there phone, answer all questions to apply for credit card. The documents that they need were also provided, address proof were also provided.

Now they send sms saying credit card appliciation is unsuccessful. It twas them who were following up for card and now bad response.

I was having a credit card with standard chartered bank, customer no-[protected]. The settlement was done with the bank dated 14/03/06 for which i have a letter from the bank mentioning all details thru which ac of mine and chq no's the payment was made from.

As the payments were made there should not be any outstanding balance but today while applying for the new loan i got to know that there is an outstanding of rs10 lakh approx .
Mr kapil jain and amit taneja were the concerned person at that time their no's are [protected]
enclosed is the copy of letter received from the bank.

Would request you to kindly look into the matter and get the same rectified at the earliest as its hampering my credit score and history tremendously

I have been charged with rs. 500 as over limit fees in my scb credit card. They have not intimated or given notification to me about this. If scb has such feature of over limit fees then at least that should have been intimated to me while issuing the card. But no such information was passed on. I want scb to remove the fee from my credit card bill

Hi sir,

This is regarding my closed standard charted loan account no[protected]

Emi is debited from my hdfc bank account on 10 july 2017, but loan was closed on 07 july 2017. Since then i have been trying to track and get my money back. And i have also raised a complaint by visiting a branch near by.

Complaint no-[protected]

When i ask for status through phone, customercare representatives are not giving any status. Or they are giving fake promise as, they will arrange a call back.

I have no idea about the status of my complaint, and where my money is gone. Can you please help resolving the issue and help me in getting my money.

Thanks,
Mamatha

I had personal loan running in your bank with loan account number 50642847. I closed this loan on 16th june 2017. The amount i paid was according to the closure statement provided by you. One complete month interest was charged in that. Where as i closed the loan on 11th day after regular emi date.
Customer care informed me that excess interest of rs. 2236.05/- is refundable to me.
Though this amount should have been automatically paid to me. But despite my multiple follow up/phone calls/complains, i am yet to receive this amount.
As per customer care, standard time to get refund is 7 working days. But my wait is now more than a month.
Some reference numbers of my calls & complains are below:
1.[protected]
2.[protected]
3. [protected]
4. In[protected]

I had submitted my documents for personal loan with sc bank and had asked to disbursed the amount only after my confirmation

However they forcefully deposited the amount into my account even when i had cancelled the same through phone banking/email

This is fraud to me so that they can earn interest out of it for next one year

I gave several calls/emails and raised grievances about the same but have not received any response yet

Can you please help