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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 27

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G
gmshivkar
from Mumbai, Maharashtra
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Cancellation of my credit card (Gurudas Shivkar)

Address:Mumbai City, Maharashtra, 400022

I, G M Shivkar having a credit card of your bank having number as [protected] would like to request you to cancel my Card.
I am regular card user, who pays the dues within the due date.
but due to unsolicited situation there was slight delay in payment of my last months due.I am unhappy with the heavy charges levied.
I had paid those late payment charges today and would request you to Cancel my card.
br...
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R
ravi10121989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card unauthorized payment to us hotel but bank not accepting

Address:Gurgaon, Haryana, 122001
Website:ibank.standardchartered.co.in/nfs/login.htm?timeout=1

Dear Bank Lokpal,

On 7th Feb 2017 (07/02/2017) there is a unauthorized transaction performed on my account Standard Chartered Bank Credit Card for which i didn, t get an OTP and Also the limit is increased which is not possible and was paid in dollars. I neither have a passport neither i went to US.

Name: Anil Sharma
Transaction - CCI*[protected]@GETAROOM[protected] US
Amount - 39647.76
Card-...
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J
JyotirAaditya
from Delhi, Delhi
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Force full withdrawal of excess amount as home loan than payable.

Address:Ghaziabad, Uttar Pradesh, 201010
Website:N.A.

Sir, we got home loan from standard & chartered bank, rs. 11, 26000.00 in 2005-06 and as per their on record we have paid already rs. 11, 62, 445.77 up to 13 march, 2017 & in this amount contain excess payment of home loan of rs.36, 545.77 but i sended a mail to bank on[protected] with the request of refund of rs. 36, 545.77 in our a/c immediately which was already paid by us against home loan amount of rs. 11, 26, 000.00, in-spite this bank...
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V
victorjf45
from Bengaluru, Karnataka
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SCB- Personal Loan account not closed by bank

Address:Bangalore, Karnataka, 560047
Website:[email protected]

I had settled my StanChart Personal loan in the year 2003.
The bank offered closure of account on my payment of Rs.42, 000/-.I was told that I will receive the NO-DUES Certificate within 5days,
when I did not receive the certificate even after 10 days, I went their concerned office on Cunningham road, Bangalore at least three times, but the persons who were in touch with me did not meet me.
Immediately after that I wrote...
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A
akmons
from Pune, Maharashtra
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Whopping amount of interest charged without notification

Address:Bangalore, Karnataka

I possessed a credit card from Standard Chartered (SC) in 2006 and made some purchases before moving to USA on my company deputation.

Due to this move, my mobile connection was terminated (after no use in certain period of time); moreover I vacated the rented place which was given as correspondence address in my credit card account. There was some delay (due to this sudden move) in making the payment of amount due on my account...
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Address:Bangalore, Karnataka, 560067

Date: 13/Mar/2017
Diesel Filled for: Rs. 1950

After demonetization there was an announcement that there will be no surcharge and service tax on digital payment for fuel transactions. I've been charged additional Rs 56.5 + Service Tax + Cess etc..

What is the point of going digital when the transaction is charged. This is defeating the whole purpose....
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A
ABHISHEK SHARMA
from Chandigarh, Chandigarh
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Bad cibil

Address:Chandigarh, Punjab, 160019
Website:Www.sc.com

My credit card ending with #5715was cancelled without informing in Dec 2016.

The bank had charged a Rs.500 over limit charge on my previous card which i had stopped using from July 2016 since it was expired and the bank had sent me a new card to use.

Since i didn't understand the details as soon as i started getting the reminders about a payment on the expired card, i called in to the bank and i was told i could...
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Address:Pune, Maharashtra, 411014
Website:www.sc.com/in

Hi,

I have opened salary account with Standard Chartered bank in September when they came to my office along with other banks like ICICI, HDFC and others.

Standard chartered made lots of false promises and mis-sold product just to ensure they get some employees signing on to their accounts.

We were promised reward points / cashback on their account which was much different to what we actually...
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Address:Hyderabad, Andhra Pradesh, 500060

Sir,

Myself jagadeesh, fraudulent transactions made on my credit card around 25000 inr in the year 2015 aprox. Now including interest it' 34000 inr (Figures are aprox).

I have complained immediately when i came to know this by operating netbanking.

Credit card no: [protected] (Deactivated after the trasaction) & erased all the transaction details in the netbanking.

Now they...
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S
Shreevardhan Limbkar
from Pune, Maharashtra
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Standard Chartered Bank Kuch Bhi On EMI - EMI did not close automatically

Address:Pune, Maharashtra, 411030
Website:www.sc.com/in

Hi there,

I had bought mobile phone on 14 Jan 17 form amazon and opt EMI option and the mobile phone was not working so I had asked to Amazon to refund the amount. As per term and condition the amount has credited to SC credit card account by 21 Jan 17.

Logically, The EMI option should have closed at that time only but SC has credited the amount twice and when I saw a statement EMI has been already reflected...
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Address:122002
Website:www.sc.com/in/help-centre/complaints.html

I have applied for Standard Charted Bank platinum-rewards credit card on 22nd December 2016. I also got calls more than 2 times for verification and entire query were resolved. But I have not received Credit Card till date. My application reference number is #CCO011A1RV.

After complaining, I got to know that they have lost my documents and asking me to resubmit the same documents in a hard format but I refused to do the same...
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R
R.Dwivedi
from Jammu, Jammu and Kashmir
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After payment Credit Card ( 5444388756402428) CIBIL not clear

Address:600001

Hi, My self Rajesh Kumar Dwivedi my PAN card no is AJFPD3415Q. I was using credit card issued by Standerd Charterd Bank on that credit card i have a loan which i have sattled in april 2013 with as per bank agreement but In CIBIL Account it not show clear. for reference letter receive from bank attached as attachment.
Kindly clear my CIBIL.
Regards
R K Dwivedi
[protected]...
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Address:Chennai, Tamil Nadu

The person from SCB has been so rude always and has not got any moals on how to speak to a customer. She speaks as she is the owner of SCB.

There had been delay in payments because im planning for complete closure of to settle the accounts and i have already spoken the same the senior executives of the bank and writing emails stating the reason delay in payments as im pregnant due to health complications.

But...
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A
akshaykanade
from Pune, Maharashtra
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CIBIL score - SCB's mistake.

Address:411005
Website:www.sc.com/in

I had settled my StanChart Credit Card in 2008. I obtained a no dues certificate from the bank and after 4-5 years I started getting their emails for payment of dues.
This is ridiculous. They did not update CIBIL and my report is still showing dues of almost Rs.5 lacs, which is very huge and it is not my fault at all.
I have replied to their emails since then providing them with the proofs still they are not ready to edit this...
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U
umeshcha
from Hyderabad, Telangana
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Decrease my credit card limit

Address:500016
Website:[email protected]

Dear sir/madam.


I umesh machkuri, my card no:[protected].Why decrees my credit limit,


i am not pay any late payments?


i am not pay any minime amount?


i can pay only outstanding amount?


please send me reason of my decrees my credit limit.

Please i request you to provide my old limit bcose i can...
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K
kapoorprad
from Mumbai, Maharashtra
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Wrong debit in credit card

Address:Mumbai City, Maharashtra, 400002
Website:sc.com

I am really very unhappy by your standard chartered bank un profession services only one request up date your system other wise u will loose business and repoddation also
regarding our complaints pl check our mail ferbery, march, appril 2013 and our credit card statement of march 2013 u will also realized mistake i[censored] want any further detail pl inform I will be happy to provide u we have all record in hard copy of bills from march...
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K
kumarvenu
from Pune, Maharashtra
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Cancellation of loan in credit card

Address:Chennai, Tamil Nadu, 602019
Website:Standard chartered

Reauested for cancellation of loan as unable to encash DD which they have sent. Sent their DD back and requested to Cancel loan. Given request on 8.01.17. Standard chartered bank is not cancelling loan and adding EMI of loan eventhough I have not encashed DD.
Request to kindly get loan cancelled and revert back all EMI and processing charges of loan....
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S
ShrikantP
from Chennai, Tamil Nadu
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Not Resolving Issues On Time & Charged Unnecessary Charges

Address:Mumbai City, Maharashtra, 410206
Website:www.sc.com/in

I settled my account with them 2 years back & now i want NDC so i want to pay the balance amount. when i called them they raised the issue of due payment which is charged on my not availed service.
Thr customer care said we will resolve the issue in 2-3 days. after 2 weeks also i aim not getting any call or feedback from them.

THEY r really BAD....
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Address:6045

I have already exerted all possible efforts to dispute and clear the fraudulent transactions on my Standard Chartered card dated way back Aug.2014. As soon as I found about about the charges, I immediately reported and asked my card to be blocked. My card has been with me the whole time and the charges were all made online. I already made several disputes and phone calls to clear the charges. initially, SC had reversed the said charges on...
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T
tarit roy
from Kolkata, West Bengal
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Cancellation of visa credit card

Address:Kolkata, West Bengal, 700047
Website:[email protected]

17.01.2017
Respected Sir,
I am a senior citizen and not in a position to handle the card any more. My Visa Credit Card number is [protected]. This is to request you to kindly cancel my Credit Card with immediate effect. I shall be highly obliged if you could kindly send a confirmation on effecting the cancellation.

with regards,
your sincerely,

TARIT KANTI ROY
Mob:[protected]...
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