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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 83

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A
Amit Kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment after settlement

To,

Head – consumercomplaints

Sub: Harassment after settlement from Standard Chartered Bank. Abusive reply from bank employee ( Mr. Rajeev Bhandarkar - [protected].)
( I have paid the amount which was not spent by me )

Standard Chartered Bank Card No [protected]

Core Ref. Number.: Core Centre: Complaints / Core S-10/ 06/ M44 27th June, 06

Details.br...
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P
Prashant Pillai
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card- Payment Issue

Dear Concerned,

I am writing this mail with serious concern. Kinldy look into the matter at the earliest possible.

I am holding a visa credit card from Standard Chartered Bank, since more than 3 years and never faced the problem like this. At present I am residing in Bangalore. I used to pay the credit amount every month through cheque via courier as there is no drop box facility near to my area(I stay in Bellandur)nor...
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S
SantoshKadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction in credit limit

Hello,

I had Standard Chartered bank's Gold credit card which had 117000 credit limit when it was issued.
I was making its use to a good extent and was paying the dues on time.

Suddenely on a day I lost my card so I applied for a new card. This time the credit limit, without
any intimation was reduced to 83000.

Again in 1st week of May 08 I recieved a letter from the...
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G V V Srinivasa Rao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Preclose charges of Personal loan

I have taken a personal loan in SCB on 21st of march 2007.My loan Account no:46564888.At the time of santioning loan their executive said that there would not been any preclosing charges for my loan.But now they are demanding 5% of my outstanding amount as precloser charges.Its very high and they are not yet all give any considerations....
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V
Vijayakumar KC
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated harassment of Credit Card division

Dear Sir,

This has refer to you letter dated 16 September 2008 claiming an outstanding due of Rs. 573947.20 against my account. Also kindly refer my telecon had with Ms Revati dated 18/09/2008 and that of Rupam of Mumbai office dated 19/09/2008 on the above subject.

I reiterate to mention that you are harassing me by wrongly implicating and claiming a huge amount as mentioned above. Given below are my clarifications...
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A
AMAR NATH NAGPAL
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undesired charges after depositing amount in the bank itself

Credeit card No. [protected] & [protected]
I have deposited Rs.21, 000/- in my standard bank a/c on 28.08.08 and subsequently handed over two cheques for Rs.12785/- and Rs.8149/towards card payments. I was surprised to see the statements wherein Rs.1400/-approx. has been levied towards fee for cash deposit, return cheque fee, late charges, interest, ser.charges etc. etc. which are totally undesired and unfair trade...
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V
Vishal Gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Usage of abusive, profane and vulgar language for collection

To,
The Manager,
Standard Chartered Bank
Personal Loan Department.
New Delhi.

Subject: - Usage of profane, vulgar and abusive language on call.

Sir/Madam,
This in regards to the personal loan installment. I need some answer regarding the late or non-payment of personal loan installments. What are the consequences of not making or making partial payment of personal installments?br...
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A
Annu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It's the worst bank

I was carring SC credit card two years back and had cancelled in May 2006 after paying the compelte outstanding amount with no dues but unfortunately didnt take a confrimation letter from the bank.Now I see my name in the defaulters list of CIBIL report and unable to apply for home loan. They have actually renewed the card and that fee has gone up to Rs 6611 with all the other charges.

Standard Chartered people like Nitin...
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S
SANJAY KHEMANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service, threats

I had excellent credit history for more than 10 years. Bank forced upgraded card over telephone, which i did not wanted. I had gold card free for life time for which life time fees was paid by me. The said card was cancelled on issue o[censored]pgraded card, which i never wanted. They did not issue the gold card, which was paid for by me for lifetime. They did not refund the fees either. I withheld their last payment. Want compensation for deficiency...
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R
Rajasekar Ramalingam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty credit card statement and derogatory calls

Madam / Sir,

Three weeks back a person named Kumar from the Standard Chartered bank, Mylapore, called my home in India at 10.00 PM and said that I have done some transactions in my credit card. He used bad language to frighten my Father and asked him to come to the branch, the next day. My father went there and confirmed them that I have canceled my card one year back. They continued to insist and knowing that I am in US,...
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D
DEEPAK GUPTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered and misbehave

standard charted bank issue me credit card Courier by ur company on his parcel mantioned ress. address so ur team not delivered parcel when i coinfirmed ur cc she says that on his parcel alternet address mantioned (office address) but i am not delivered this aderess but she not disclosed my problem please coinfirm me that which time i recieved this courieer
MY AWB NO-[protected]


DEEPAK GUPTA
([protected])...
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K
Knowledge bank
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment harassment

I am a supplementary card holder. My father was the primary card holder. He became a paralytic patient and couldnt sign if he needed anything, hence i would sign on my card and buy things. I bought a few things which exceeded the card limit but keeping in mind the standard policy of paying in part I started making huge part payments and was able to pay off a lump sum amount. My mother in law was detected with cancer last stage and my father...
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H
HARIOM MALHOTRA
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving dues - call received after 6 years of card expire

My standard charted bank card [protected] expired in around dec 2002. Not done any transaction after my card expired. Not received any due statement or call from the bank till date. Yesterday after 6 years received call from bank that my 30000 due is pending. This was against my purchase of 1700. In nov 2002. I told to send me the statement. They told no statement can be generated after the card has been expired. Caller suggested me...
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N
Nirupam Roy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected harassment credit card bill?

I am Nirupam Roy, credit card no. xxxx xxxx xxxx xxxx, had received the e-statement of Manhattan credit card for the month of August 2008 and surprised to see the bill amount Rs. 2499.95 (BHARTI CELLULAR LTD KOLKATA).

I had contacted with MANHATTAN card department ([protected]@manhattan.co.in) regarding this matter. They sent me dispute declaration form and told me that send us the scanned dispute form duly filled, signed &...
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R
Ritesh Sinha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect balance on my Credit Card

I am not able to understand the balance that is due on my Credit Card number XXXX XXXX XXXX 3717

I gave a call to the customer care on 9th (or 10th) August and I was told that there was a balance transfer INTO my account sometime in March-May. I DID NOT ask for any balance transfer ever. The statements that you send to the customers do not mention the details very clearly. It has sentences like "KUCH BHI ON EMI" etc....
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B
Birosh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of Credit Card

Hi,

I cancelled my standard charted Credit card around 3 years back and have no due. I called up the customer care to cancel the card at that time. They told me that they cancelled the card and assured me that there is no due pending.

After 3 years now standard charted bank is asking for around 7000 rs and threatening me to put on black list. Is any body faced similar situation and how you proceed on thisbr...
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N
Nitin Y
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UnEthical Processes

HEllo,
I was issued Standard Chartered Manhattan Credit Card in 2006, whihc I used for 4 months and decided to close it. I called up Standard Chartered Call Center and asked the lady to close it. I requested her to let me know what formalities I have to complete on my side. She said the card will be closed and somebody will get in touch with me. I had Rs. 16, 000 outstanding. I used to get calls from StanChart every 3-4 months...
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S
Shantilal Jain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dishonour of Cheque

Dear Sir,



Sub: Dishonor of Cheque – Standard Chartered Bank Ltd

Ref: Savings Account Number –[protected]



I, Shantilal Jain, am having Savings account with Standard Chartered Bank, Bangalore {INDIA} since September 2005. On 27th March 2008, I had issued 3 cheques in favor of Insurance Corporation...
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A
Archana Chaturvedi
from Mumbai, Maharashtra
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Unreasonable late/finance charges

I have spoken to bank representative to cancel the card and to clear all balances on the card more than a year back. After clear communication from the bank I paid the remaining balance (INR 400) with the understanding that this would clear my accounts.

However, now the bank says I did not pay the amount in full and the total balance now due is around INR 4, 000. They are saying that I should have asked for the "full...
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D
Devi Prasad Agarwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payments

Recovery agent goons employed by Standard Chartered bank for credit card nonexistence dues.
________________________________________________________________________________...
Yesterday I became a victim of your goons employed as recovery agent. I received a call at 4:22 pm threatening me with dire consequence for an alleged non-payment of outstanding. I was advised to speak to Mathur at a cell number immediately and...
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