Hey Sir/Mam,
Myself Shagufta, and in the last year I borrow a loan amount of Rs.3000 from your STASHFIN APPLICATION. but unfortunately I was unable to repay the amount, one day I got a call from your side and they are asking me to repay the loan amount so I paid Rs.4000 to them. But in the past few days again I received a call from your Customer care and then I get to know that they don't received my amount, so I again pay them Rs.4000. Including all these things I paid Rs. 8000 to your company but still on the application its showing that I have to pay Rs.9000 more, when I complained about that I get a call from your Customer Care and a girl named ANUSHA ( contact details: [protected]) called me and she asked me to pay Rs. 4000 again because that was penalty charges applied from your company. I asked her to reduce the charges as I already pay the amount but she is continuously asking about Rs.4000 and now today she called me and a boy from her number asking me to pay the amount and again she text me to pay Rs.8000 asking that (you will pay Rs.8000 now). Please help me out with this situation. I am attaching all the screenshots and details. Please close my account right now and help me out with this. And also please improve your customer care services, your employees are asking more and more money from the peoples and they are so rude. Its not the proper way to deal with the customer.
Oct 17, 2022
Complaint marked as Resolved
StashFin customer support has been notified about the posted complaint.
Sep 08, 2022
Updated by ShSid why you guys marking complaints as resolved?
Verified Support
Sep 11, 2022
StashFin Customer Care's response Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
i want NOC copy of my loan,
i have paid full amount of loan, and still have not received NOC from your side, as your advisor said to me then your loan is close after the complete payment but till showing in app (overdue) pending emi I already paid forced amount
My mob no [[protected]]
My mail id [samardaud307]@gmail.com
kindly do the needful at the earliest.