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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 1049

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T
taklu
Jan 23, 2015
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Address: Bangalore Urban, Karnataka

I have applied for passport and have choose for online payment through my Syndicate Bank Debit Card and even got the text message to my mobile number as the amount of RS.1512.75/- is deducted but I didn't receive any confirmation of appointment for the Passport. Please guide me and help to get my passport.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    lskang
    from Baghdogra, West Bengal
    Jan 23, 2015
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    Address: Gurdaspur, Punjab

    THERE HAS BEEN DEBIT IN MY SBI SAVINGS BANK ACCOUNT NO [protected] FOR OVER RS.40000/- ON 23.1.2015 .THE PAYMENT HAS BEEN MADE TO PAY EBAY BILL AND PAYTIME.MY SBI SAVINGS BANK IS MAINTAINED AT SBI GURDASPUR HANUMAN CHAWK BRANCH IN GURDASPUR .THIS FRAUD TXN TOOK PLACE AFTER I got repeated calls from unknown person (Mob. [protected]) posing as speaking from SBI Branch, to know my account details to update records. I refused and did not give any details.
    2. Thereafter I got multiple SMS’s on my mobile No. [protected] regarding multiple purchases done from e-bay.com and various other sites to my great surprise. All there transactions were done today on 23rd of Jan 2015 from 12:00 pm to 1:00 pm.
    POS[protected] - Rs. 2500/-
    POS 357502 - Rs. 4998/-
    POS[protected] - Rs. 1000/-
    POS[protected] - Rs. 1000/-
    POS 024722 - Rs. 4000/-
    POS[protected] - Rs. 21604/-
    POS[protected] - Rs. 2500/-
    POS 357226 - Rs. 4999/-
    .PLEASE HELP ME BY CANCELLING THE FRAUD AND REFUNDING IN MY SBI SAVINGS BANK ACCOUNT.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      eldhopm1987
      from Ferokh, Kerala
      Jan 23, 2015
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      Address: Ernakulam, Kerala

      My name is ELDHO.P.M. My account number is [protected].I lost my ATM card and i apply for a new one .I got new card on 16/01/2015.But my ATM card pin number not yet got.so i went to bank and they said me that pin is not come.so do the needful as soon as possible because iam unable to use the card without it.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        ashkum
        from Ernakulam, Kerala
        Jan 23, 2015
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        This is to your kind attention that STATE BANK OF INDIA, GUDIYATTAM BRANCH, TAMIL NADU, Bank staffs misbehaving and not responding.
        My father and Me went to the gudiyattam branch to withdraw 2 lakhs. we are having our account in chennai and we do not know the maximum withdrawal limit is 50, 000 Rs for other branches.[ for multi city cheques ].
        we have waited in the queue for long and one particular staff telling this is not your counter and go there.we moved here and there and the staffs not responding properly.
        one of the staffs, he do not responsed properly and used abusive words to my father and me. we went to the branch manager to complain and Said he will take action and he clarified that you can withdraw only 50, 000 maximum in this branch because you have account in chennai branch.
        bank manager was polite but staffs dont know how to behave.
        Please take action against staffs or atleast train them how to behave to the public. we are stressed and disaapointed the way they behaved.

        Regards
        Ashok Kumar.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Jan 27, 2015
        Updated by ashkum
        Thanks for the complaint have been resolved. I am looking forward to answer in my side if any clarifications.
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          bipin_sagar
          from Piravam, Kerala
          Jan 23, 2015
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          Address: Bangalore, Karnataka

          Hello am BIPIN SAGAR, had applied online for fresh passport on 22/1/15 completed all the formalities of online payment the page session expired, but the amount of Rs. 1525.00 has been deducted from my credit card. . But the payment status online has been showing failed. So kindly check and inform how do i get back the deducted amount. Hoping for your prompt action. Application Reference Number 15-[protected] Transaction Id - CP13426859 date[protected] Amount: Rs 1525
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            humanbright333
            from Agra, Uttar Pradesh
            Jan 23, 2015
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            Address: New Delhi, Delhi

            Dear Respected Sir,
            I am SHUBHAM KUMAR SBI customer, Sir i want change to my provious mobile number, this is my provious mobile number [protected] & my current mobile number [protected], please sir deactivate my provious number & activate
            my current new mobile number as per i request for your near, please sir accept my request, So sir kindly change
            my mobile number, otherwise sir my SBI Saving Account Number [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Hello Sir, I am having a SB Ac# [protected] with SBI Kidwai Nagar Kanpur . I was accessing this account on Internet banking and had got registered mobile number, but recently i have lost my Sim and now i need to update the new number . My New number is [protected] i have already submitted the written request with the Bank but it is not changing and even the bank person is saying that they have saved in the system. I am helpless please help me what should i do ?
            oldv number[protected] by new mobile number created number[protected]
            old number[protected] by new mobile number created number[protected]
            Sir, I am subhankar singha Roy my card no. 6883(Last four number)..old no. [protected]
            This SIM card is blocked..
            Plz sir change the mobile number ...
            My new no. [protected]..
            Plz sir change this number.
            Dear sir
            Iam sake Rajakullayappa I have SBI account no [protected] my previos mobile Number is lossed i don'tNo that phone number current number [protected] please change This phone number
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              vijaybhai gujariya
              Jan 22, 2015
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              Address: Surat, Gujarat

              Dear sir, This is to inform you that we have to open account for our school students scholarship in your Darbargadh branch Mahuva. For this we have consulted your branch manager mr. Rakesh jha but since 3 months he is delaying this matter as if he is not interested. Please help us. Principal Vijaybhai Gujariya [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Uppuganti Viswanadham
                from Yarada, Andhra Pradesh
                Jan 22, 2015
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                Address: Hyderabad, Andhra Pradesh

                I, U. Viswanadham, Customer of SBI at Musheerabad Branch, Hyderabad with S/B account No. [protected]. On 10.1.15 balance is Rs.8.23 lakh.Then, on 10.1.2015 &11.1.2015 (Saturday evening & Sunday) i received 3 messages that my ATM card ([protected]) was used for Rs. 20000 each, even though i haven't used card. When i checked Mini statement, there was no such transactions. Safe side, i changed my pin on 11.1.15. But card operated with old & new PIN. then I changed PIN once more. Surpisingly, card operatable with all the 3 PINs. I suspected something fishy and blocked the card by SMS.On 12.12.2014 (Monday) I approched BM with all happenings in a letter form requesting to: i) Verify the messages/ said transactions ii) let me know how a card can be operatable wit 3 PINs simultaneously. iii) unblock card. Before that transfer the balance into a FDR. BM entrusted work of FDR to one officer, who completed the job. When i asked for acknowledgement, she asked me to approach Manager (operatios), where i waited for long time. In total it took 1 hr 30 min. by the time i came out of bank with acknowledgement. As there was no info from the bank even after 9 days w.r.t. happenings on 10th, 11th, i prepared reminder letter dt. 21.1.15 and approached BM. He directed me to Manager (operatios). He disposed of 3 customers before me and left his seat (may be on some other work). After waiting for 25 min in total i again went to BM, informed the position with a hope that he will receive the letter. But he asked me to wait till Mangr (op) comes to seat. I left the bank in dismay and posted the letter from my work place, Bowenpally. The above shows very casual and callous approach to an issue which has to be attended on priority. since withdrawal messages received and card operatable with 3 PINs and account has sizeable amount of Rs. 8 lakh+, the issue should have been enquired immediately. surprisingly so far no info this regard. I don't know whether they are taking steps to unblock card or issue new card.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  I
                  itgm2
                  from Kolkata, West Bengal
                  Jan 22, 2015
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                  Address: North 24 Parganas, West Bengal

                  Sir, I am Goutam Mondal. I had a SB account in Gobardanga brace A/C no is [protected]. Which pass book is lost on 10-12-13. Then I have GD on Gobardanga PS. which GD no is 260/13 date 10-12-13. GD, s original coppy and all documents for KYC are submited on bank on 10-12-13. But till date is not upto date for KYC and I have not any transaction in this account.I have contact in brance maneger in many times but they have not any entertain in this matter. So I requisting you please solve the matter as soon as possible in your end. Thanking you, Goutam Mondal.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    pritam kandoi
                    from Gurgaon, Haryana
                    Jan 22, 2015
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                    Regarding Amount deduction

                    Address: Hanumangarh, Rajasthan

                    Dear Sir, My SB a/c no is [protected], on 20/01/15 me booked the ticket through my debit card but due to some network problem my ticket was not booked but amount of Rs.492.84 was deducted fomr my account and it show txn #[protected] and POS 00005078 in the sms that i was received after deduction so pleaselook this matter and take the action as soon as possible. Pritam kandoi [protected] [protected]...
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                    amipiklu
                    Jan 22, 2015
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                    Address: Nadia, West Bengal

                    I did not create any virtual card on 18/1/2015 as shows in my a/c details.it shows that I have paid to somewhere (reference no: IG00FIRQH5) using virtual card (card no. :[protected]). I am sure that there was no such transaction occurred in my a/c as because there no details is shown in ' "Virtual card details" tab of my net banking a/c. i provide the photo proof of my recent a/c statement as well as of the "virtual card details tab". MY A/C NO. :[protected] MY PHONE NO. : [protected]
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                      rishita mehta
                      from Delhi, Delhi
                      Jan 22, 2015
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                      Address: New Delhi, Delhi

                      Hi myself Rekha Mehta, i applied online for fresh passport on 15/1/15, but till i completed the fromalities of online payment the page session was expired, but the amout of Rs. 1512.75 has been deducted from my Bank Of Baroda account. After consuting from the bank they told me to registered complaint on the online passport seva kendra, after so many follow ups finally i told to mail the complain regarding the same throught email. After checking the payment status online the status has been showing failed. So kindly check and inform how do i get back the deducted amount. Hoping for ur prompt action. Thanks Rekha Mehta ARN NO- 15-[protected]
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                        Sana banu
                        Jan 22, 2015
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                        Address: Mumbai City, Maharashtra

                        Respected Sir, My name is Sana Sayyed.My complaint is regarding the bank manager of State Bank of India having its branch address at Int Air Cargo Complex (Mumbai), New Satellite Building, Air Cargo Complex, Branch Code-5937. On 22nd january i went to bank to open my savings bank account but wasn't able to make, as the bank manager had decided that if a person doesn't have a room number in their address she will not open the bank account.We are residing at the address from last 22years if this is the case that a person not having a room number in their address than he is not able to open their bank account with government banks then i think i should had not able to make my voter id and aadhar card but i had both the proofs with me including ration card and electricity bill.The manager itself is telling me to open account with private banks but not here.Being a citizen of India if we are not able to open a bank account in our state bank then what is our right in being Indian. I REQUEST YOU TO PLEASE SEE IN THIS MATTER..
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          praveen patel
                          from Gurgaon, Haryana
                          Jan 22, 2015
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                          Dear sir I took education loan in 2009 for b.pharm while at that time govt. 0% education loan scheme were running and i am eligible for that. I submitted income certificate more than 2 times in branch but i have not getting benefit on interest till date while i pay my EMI regularly. Bank personnels are not working in responsible manner. Please resolve the problem soon. Regards Praveen patel Mb.no. [protected]
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                            raghubirchand
                            Jan 22, 2015
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                            Sir, With due respect, I beg to state that, I want to change my new mobile number i.e. [protected] to my saving account no.[protected] in SBI C.G.O. Complex, Lodhi Estate New Delhi. 2. So it is requested to you my mobile number may kindly be change in my saving account please. 3. Thank you. Your, s Raghubir Chand A/C No.[protected]. Mob. No. [protected].
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              akash2708
                              from Bhopal, Madhya Pradesh
                              Jan 22, 2015
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                              Address: Bhopal, Madhya Pradesh

                              Sir I was using sbi card [protected] Since 6 Years and have good Payment History never defaulted, In Oct month I have errorly paid 11081 against 13080 bill hence 2000 short payment errorly made. But for this 2000 short payment they have levied charges of 1050 as finance chages in Nov14 and also charged int on the same for Dec 14 and Jan 15 Aounting to 2200+(Approx). Below is the reply i have received from them: 13/1/2015 Dear Mr. Akash Shrivastava, Thank you for writing to SBI Cards. Charges Related: We would like to inform you that for the month of October statement dated 20.10.2014 the total outstanding amount to be paid is Rs.13, 080.34 but we have received only the partial payment of Rs.11, 081 and aslo for the month November statement dated 20.11.2014 the total outstanding amount to be paid is Rs.25, 070.71 but we have received only the partial payment of Rs.24, 000 so we have charged for the finance charges. And aslo we regret to inform you that we are unable to reverse any charges towards your card account. Finance Charges Related : We would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh purchases incurred, in the same month by the cardholder. The finance charge will be levied at 3.35% per month plus government service tax @ as per applicable charges. Please note that the finance charges will be calculated on opening balance as well as fresh purchases. This process continues till the complete outstanding on your card account is paid in full. GST (Government Service Tax) Related : We would like to inform that the GST is applicable for all the charges debited to your card account at the rate of 12.36%. Incase of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm. If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days. Yours sincerely, Suganthini K - Customer Service [THREAD ID:1-16YM6NO] -----Original Message----- From: [protected]@gmail.com Sent: 24/12/2014 11:06:43 PM To: "Feedback (SBICard)" <[protected]@sbicard.com> Subject: REGARDING CHARGES ON CARD STATEMENT Sir, This is to inform you that on my card [protected] Akash Shrivastava in statement of nov2014 and dec 2014 some entries of retails charges such as : NOV2014-> FIN CHARGE ON RETAIL (EXCL GST 129.74) 1049.61 DEC2014-> FIN CHARGE ON RETAIL (EXCL GST 70.38) 569.45 Total Amount(1049.61+129.74+569.45+70.38=1819.18) Kindly reverse Rs 1819.18 as this is not applicable in my case since regular payment is done and usage remains within limit. Regards Akash Shrivastava
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                                Shani Solanki
                                from Ahmedabad, Gujarat
                                Jan 22, 2015
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                                Address: Ahmedabad, Gujarat

                                Dear sir, hi my name is Shani Solanki belong to Ahmedabad my complaint is State Bank of India IIT Branch Gandhinagar date: 21/jan/15 my wife was gone to sbi branch opening the savings account but there employes answaer your account not opening but why so that employes answer the marriage certificate not available for you, so i am complaint for sbi complaint My Complaint Number is OA[protected] and Date: 21/Jan/15 evining at 6:30 pm msg for me your complaint is resolution but my problem is not solve and complaint close my questions is my problem not in solve and complaint close, pls answer immagetly. my cell no: [protected]
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                                  vinesh123
                                  from Mumbai, Maharashtra
                                  Jan 21, 2015
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                                  Address: Mumbai City, Maharashtra

                                  my name is vinesh prakash lokare my credit card number is [protected] branch oriental bank of commerce borivali east mumbai I request SBI Manager to give my pin number as soon as possible, because i'm unable to use the card without it.. thanking you vinesh lokare +91 [protected]
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                                    JET GRANITO
                                    from Pune, Maharashtra
                                    Jan 21, 2015
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                                    Address: Ahmedabad, Gujarat

                                    I Mr.KAMLESH PATEL - [protected] (ADMIN MANAGER - JET GRANITO P.Ltd.) DEPOSITED ONE SBI CHEQUE No.537882 FOR Rs.3, 50, 000 IN OUR COMPANY's SBI A/c.No.[protected] ON 17/01/2015 IN SBI DRIVE IN ROAD BRANCH AT AHMEDABAD (GUJARAT). TILL TODAY WE DID NOT GET PAYMENT IN OUR ACCOUNT. PLEASE GIVE US SOLUTION IMMEDIATELY.
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                                      kumud mohinder
                                      from Delhi, Delhi
                                      Jan 21, 2015
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                                      Address: New Delhi, Delhi

                                      My name is kumud mohinder My AC.no.is [protected], sbi.railwaybhawan new delhi My mobile no.is..[protected] Sir Mujhe two three months s sms alerts nahi mill rahe..aa se request hai mujhe sms alerts send karne ki seva. Band na ki jaye..iss se mujhe kafi mushkil hoti hai.. Thanks
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