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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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P
pd346151
from Kolkata, West Bengal
Mar 16, 2014
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Address: East Khasi Hills, Meghalaya

On 15th march a transaction of Rs 2199 was made on sbi credit card no xx7680 of pranjal dutta, at Bhajanlal garments at shillong. The amount got debited from my account but the transaction ws not succesful at there end, swiping machine. And the amount is not credited back to my account.
Dear Customer,

We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 10/21/03 in your mail to enable us to address your concern on priority.


Regards,
SBI Card
Dear Customer,

We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


Regards,
SBI Card
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    A
    asimsen
    from Durgapur, West Bengal
    Mar 16, 2014
    Resolved
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    Resolved

    Address: Bardhaman, West Bengal

    To General Manager State Bank of India Kolkata Sub: Anomaly in Home loan Interest rate. HBL A/C no: [protected] (Old), [protected] (New) Sir, Being aggrieved, I like to bring the following facts to your notice for your kind attention and redress. 1. As per the Arrangement letter – Home loan, dated 18.04.11 a sum of Rs.24, 71, 000/- was sanctioned against my application for Home loan. 2. Against the sanctioned amount for Rs. 24, 71, 000/-, a cheque of Rs. 22, 66, 100/- dated 01.09.11 was paid. 3. As per the agreement, the rate of interest was stipulated @ 8.75% for the 1st year, @ 9.50% for the 2nd and 3rd year and the card rate thereafter. 4. But from the statement, details mentioned below, it was found that the rate of interest has not been followed as per the agreement. a) @ 10.50% from 01.09.11 to 29.04.12. b) @ 11.25% from 30.04.12 to 19.09.12 c) @ 11.00% from 20.09.12 to 03.02.13. d) @ 10.95% from 04.02.13 to 30.04.13. 5. The above anomaly was brought into notice to RASMECC, Durgapur. 6. A lump sum amount of (Rs. 17180/- + Rs.9689/-) total Rs. 26869/- has been refunded to my HBL a/c no.: [protected] stating as a correction from 01.09.11 to 31.03.12. (Reference letter in this regard is issued to me on 16.05.12 is attached herewith) Though as per my own calculation, the correction has been done upto 18.03.12. 7. Afterwards, AGM, RASMECC, Durgapur was approached several times for doing the necessary correction for the remaining period, but with no result. It is quite regrettable that there is none to mitigate the grievances which is not expected from such a premier bank. 8. Hope you will consider my grievance and normalise my Home loan rate of interest as per agreement. Regards, Asim Kumar Sen HBL A/c no.: [protected] (Old), [protected] (New) Mobile no.: [protected] Emil id: [protected]@saildsp.co.in
    +3 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    Premier bank mirpur1 account[protected] Add money
    My giving money
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      S
      SSiva_007
      from Tiruchirappalli, Tamil Nadu
      Mar 15, 2014
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      Address: Chennai, Tamil Nadu

      Hai Sir My name is S. Sivaramakrishnan. I had Applied Sbi Gold Credit Card one month before. But my application has been rejected as per your letter 2 Feb. I Want to know the reason for rejection of my application. And also request to reconsider my application on it merits. My application Number is[protected]. My moblie no is [protected]. Thanking you.
      +1 photos
      Dear Customer,

      Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
      Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


      Regards,
      SBI Card
      Dear Customer,

      It was nice talking to you and we are looking forward to having you on board as our esteemed cardholder.

      Regards,
      SBI Card
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        A
        ARUN KUMAR MUNDA
        from Kolkata, West Bengal
        Mar 12, 2014
        Resolved
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        Address: Mayurbhanj, Odisha

        Since 8february 2014, I am witnessing SBI bank is charing Rs 10 with payment done cash. I have a Saving Bank SBI account, in bahalda branch, mayurbhanj, orissa I am using this student account for deposit cash amount from home and some relatives. Earlier the bank used to take Rs10 as intercity charge, but 8february 2014 it is only Rs 50. Thanks
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        BSNL- [protected]
        AIRCEL-[protected]

        intercity charge, - Comment #1934110 - Image #0
        sir send me my user id and password
        in this number - [protected] (this is my SBI registation NUMBER)
        sir why you recharge my mobikwik account ?
        3D password is my mobikwik account.
        kindly call me sir
        [protected]
        WHY INTERCITY CHARGING RS- 50/- RUPEES PER TRANJECTION KINDLY HELP ME
        this is my e mail [protected]@gmail.com
        MOB-[protected]
        i have an account ([protected]) in SBI, anna nagar, Madurai. Today (06 may 2014), i gets charged as inter city charges of rs.50 for a deposit of rs.500 in non home branch. My name is J.PRABHAKAR
        MOB: [protected]
        i have an account ([protected]) in SBI, anna nagar, Madurai. Today (06 may 2014), i gets charged as inter city charges of rs.50 for a deposit of rs.500 in non home branch.
        My name is J.PRABHAKAR
        MOB: [protected].
        I Can't get your reply..
        Kindly reply me again..
        Thank you..
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          C
          Chandu shukla
          from Delhi, Delhi
          Mar 11, 2014
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          Address: New Delhi, Delhi

          Dear Sir,

          I am a customer of SBI and i am using the services for Saving Bank account and Demat Account.

          I had transferred the amount of Rs. 500 from My Demat to my Saving Account which is not reflecting neither in my Saving Bank Account and nor in the Demat Account Lien.

          On lot of follow up with customer help desk as well as branch nothing is been done. Requet you to please do the needful and provide the refund.
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            B
            Brijendra Jaiswal
            Mar 10, 2014
            Resolved
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            Resolved

            Address: Kanpur, Uttar Pradesh

            Dear Sir/Madam,

            I have issued a CHQ it's show bellow problem, First it showing clear then I inform to guys given cheque has been clear plz check you account but after few hour I saw that CAS CORR PR CHQ then what is the solution for this because it's urgent at any how amount should be clear from my saving a/c.

            Few days back I already done self transaction via CHQ then there was no problem at all.

            10-Mar[protected]Mar-2014) CAS CORR PR CHQ XXXXXX10-Mar[protected]Mar-2014) TO CLEARING
            ALB XXXXXXXXX
            XXXXXX
            XXXXXX
            Aug 14, 2020
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Hi,
            Did you get any resolution to your problem. The same has happened with me for cheque no 547201 and 547202.
            Hi, Same happen to me.. What is the reason and solution.
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              D
              dipak ranjan ghosh
              from Kolkata, West Bengal
              Mar 9, 2014
              Resolved
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              Resolved

              Address: Kolkata, West Bengal

              To The Branch Manager, State Bank of India, Mollergate Branch, Budge Budge Trunk Road, Kolkata-700141 Sub : Payment of sanctioned revised Gratuity. Ref.: 1. SB Account No. [protected] 2. PPO Number –[protected], Dated[protected] 3. Letter No. CCA/CTD/P-14892, to The Manager, CPPC, SBI, (copy enclosed) Letter No. CCA/CTD/P-14892, to The Branch Manager, Mollergate, SBI (12346), (copy enclosed) Sir, A revised Gratuity payment order (copy enclosed) amounting Rs.13860 (thirteen thousand eight hundred sixty) has been sanctioned by Pr. Controller of Communication Accounts, DOT, CTD, in favour of me and dispatched to The Manager, CPPC, SBI, Samriddhi Bhawan, Kolkata-700001. After a long interval of two month I asked to DOT about the payment and it was informed, tracking the Postal Speed Post, that CPPC, SBI has received the letter on[protected] and requested to contact with SBI. As a retired person I can expect from you to disburse the payment in my account at early day. Thanking you, Enclosed : As stated above. Your Sincerely, (DIPAK RANJAN GHOSH) Dated from Kolkata
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                Mahendra Mandhare
                from Mumbai, Maharashtra
                Mar 9, 2014
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                Respected officer SBI Bank I Mr.Mahendra Mandhare sbi account holder applied for sbinet banking before one month I received my password letter but yet to receive my username which is supposed to send by sms . So please resend the sms on my mobile [protected] as earlier as possible. Thank you, Mr Mahendra Mandhare
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                  K
                  kc sahoo
                  from Bengaluru, Karnataka
                  Mar 8, 2014
                  Resolved
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                  Address: Bangalore, Karnataka

                  Hi Please investigate and help me to get back the transaction by 'AMTEC ENGINEERS' and 'Deal At Once' . Last Monday, I got a call from SBI card back office 'Name: Rajeeb Sharma, SBI Gurgoan branch', he had updated me all my a/c details and offered me the gifts from 'Deal At Once' against my reward points. He said that according to new RBI guide lines, all customers are offered to avail the Reward points gifts. And its not going to charge to my credit card a/c, because its a reward point adjustment. Even when i asked twice he had given SBI tollfree and 39020202 phone no to cross verify same offer. But today i had validated the transaction, saw that 6999 already charged to my SBI Credit card a/c. How can SBI do that, i had immediately blocked my card and raised a sev1 complain on SBI Card. SBI card customer care is telling there is no such REWARD point adjustment scheme, and that call was a FAKE call. Take immediate strong actions against 'Rajeeb Sharma'. thank you. krushna
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Customer,


                  We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 091203 in your mail to enable us to address your concern on priority.


                  Regards,
                  SBI Card
                  Dear Customer,

                  We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                  Regards,
                  SBI Card
                  Hi Please investigate and help me, from last Weak till today, I got a call from SBI card back office 'Name: Nishat Jaiswal, Employee ID 5461, SBI', he had taken my card number and expiry date for verification, but after that he was asking me to put CVV number at IVR call but i denied that steps...
                  tell me what steps should be taken, should i block my card now,
                  take action against Nishant Jaiswal, mobile number [protected].
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                    S
                    santosh88
                    from Kolkata, West Bengal
                    Mar 8, 2014
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                    Address: Khordha, Odisha

                    Hello All, I am very dissatisfied with SBI's new revised cash deposit charges at non-home branches from Rs. 10/- to Rs. 50/- w.e.f 8th March 2014. This matter is very harassing to all of SBI's customers. I request to the authority of SBI to change their new regulation for continuing customer satisfaction to SBI.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Let me know if you contest the statements as below.
                    1. X holds an Account with SBI in branch "a". If X (in person) deposits cash in branch "a" or any other branch "b" there is no fee to deposit cash.
                    2. If Y deposits the same cash in X's account, either in branch "a" or in "branch "b", the minimum charge is Rs. 50 for cash deposit.
                    3. If Y deposits the same cash into X's account through a walk-in into any other (other than SBI) bank's branch and does a NEFT (Cash-NEFT), the fee is a maximum of Rs 6. Similarly, SBI branches too are required by a RBI mandate to facilitate Cash-NEFT if a walk-in customer wants to deposit cash into a bank account different from SBI.

                    Questions:
                    Who would ensure the awareness of the above among the people for whom it matters?
                    Who would ensure that a seamless system is in place for SBI to effectively and correctly implement points 1-3?

                    Ashish
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                      Y
                      yps
                      from Mumbai, Maharashtra
                      Mar 8, 2014
                      Resolved
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                      Address: Haridwar, Uttarakhand

                      sir, my account is at ranipur (HARDWAR) a/c no is [protected], my atm card no is [protected] it is a platinum card.My phone no is [protected].this card is no connected with my phone no and therefore I can not use it on line as otp is not recieved. Enough is talked at branch and what I experienced that none of the chair has a knowledge of its solution.I have also booked a complaint on phone on dated 2.3.14 and a ref.no.was given:OP[protected].After giving this no no solution has been recieved so far.I once again request you to kindly connect my phone no with my atm card as given above and oblige. thanking you (yash Pal Singh)
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        V
                        vinaydrg
                        from Delhi, Delhi
                        Mar 7, 2014
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                        Address: Allahabad, Uttar Pradesh

                        Sir, Today I have received a call through Phone no. [protected] by Miss Deepika Pandey speaking from SBI / Hqrs / Lucknow regarding savings schemes giving interest 11 to 12 % per annum and required the information regarding my bank account no., name, occupation and other details regarding my savings. I have asked, How you get my mobile no. and other details and who have authorized to take the same. I am customar of State Bank of India, DRM office Branch, Allahabad since August- 2008. These activities are wholly illegal and arbitrary. Kindly look in to the matter and register my compliant about such type of acts. Vinay Kumar Agarwal 644, Nawab Yusuf Road, Civil Lines, Allahabad.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          R
                          Raju1208
                          from Gurgaon, Haryana
                          Mar 6, 2014
                          Resolved
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                          Resolved

                          Address: Azamgarh, Uttar Pradesh

                          Hello Sir, I had taken education loan for higher education (MCA 2009-12) in year 2009 and as you know government has announced interest subsidy on education loan for economically weaker students. I had submitted the required certificates signed by Tehsildar Azamgarh (U.P.) But still I did not got any type of subsidy and they are charging interest at higher rates (currently 14.25 p.a.). So please help me whatever you can do. Bank Details: State Bank of India main branch Azamgarh U.P. (SBIN0000014) Loan A/c No : [protected] Thanks.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hi Mr. Raju, My name is Deepika, I need your help in this same regard, if you could let me know what all certificates you had submitted to your branch, it would be a great help to me, lets see if i get a positive response from my branch office then will be able to help you out on this same. Please contact me at my email id- deepika.[protected]@gmail.com. Thanks..
                          Dear SBI Team,

                          I have mentioned my email id in the previous comment, its- deepika.[protected]@gmail.com, please write me on this email id or share your email id so that I can write to you.

                          Thanks
                          Deepika
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                            G
                            Gauri Chauhan
                            from Ahmedabad, Gujarat
                            Mar 4, 2014
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                            Address: Surat, Gujarat

                            User Gauri Mansukhbhai Chauhan I have opened joint account in SBI Surat (Gujarat) Udhna branch (my hometown) in Sep. 2013. i received ATM card after 15 days. Still i am waiting for PIN number. I enquired about PIN in SBI Udhna branch. They replied that PIN number is not yet received from there head office. Now the month is March. I dont know how many time i have to go to UDHNA BRANCH SBI to get my PIN number. Kindly do the needful With Best Regards, Gauri Chauhan
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              V
                              vinoddahiya
                              from Mustafabad, Haryana
                              Mar 3, 2014
                              Resolved
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                              Address: New Delhi, Delhi

                              all senior officers from bank and tiny come to my shop and collect all product of sbi tiny zero machine, phone, remaining papers and cards on. july 2013.and promise to return security amountwith in one month.till date no amount given to us.


                              our detail csp name- sanjeet
                              address- shop no 17 shree om plaza near wine shop dsidc sec 1 bawana delhi -39
                              mobile no- [protected]
                              csp id- DL[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                chinmaykar
                                from Pune, Maharashtra
                                Mar 3, 2014
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                                Address: Kolkata, West Bengal

                                To cgmcsd/rbiNarayanswami: Ramanujam FM / India and 3 More... 6 Feb

                                Disabler's Desk - I
                                am a Retd. Sr. Citizen (69+yrs), Hemaparasis Disabled (60%), right
                                side of body fully paralyzed, cannot move out side with out an escort
                                but can only operate computer / internet with unusual left hand to
                                communicate rest part of world especially in connection with social
                                welfare works for betterment to old age disability and disabled persons
                                Received 17 Railway Awards during later part services at Metro
                                Railway-Kolkata - Chinmay Kar [A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system] WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW

                                To
                                Dr. Raghuram Rajan
                                Governor, RBI
                                Reserve Bank of India
                                Central Office Building
                                18th Floor, Shahid Bhagat Singh Road
                                Mumbai-400 001. Since
                                no mail ID is available of Gov. RBI, through:- [[protected]@rbi.org.in<mailto:[protected]@rbi.org.in> ]

                                Copy to all concerned referred earlier: - POI, PM, FM, Jsda-Dfs / FM etc


                                Respected Mahoday,

                                Sub: Differential
                                Treatment to an “Old Aged extreme Disabled Person” by
                                Charging Highest rate of interest @ 14.75% on Pension loan where as
                                8interest @ 8-9% being charged for Car purchase & H.B loans
                                by SBI...


                                Ref: 1.My mail
                                dated 27-01.2014

                                2. Replied by Department of
                                Communication / RBI (without indicating Name or

                                Designation dated[protected]

                                3. My reply dated[protected] in reference to letter referred to item 2 above.

                                [Copy of all letters referred
                                in this letter are placed at attachments for perusal]


                                Kindly refer to letter dated[protected],[protected],
                                and[protected] in connection with subject issue brought to your kind
                                notice for a clear views of Reserve Bank of India with regard to para 2 (b)
                                observation of Chief General Manager / CSD / SBI / Mumbai’ s letter no. PB / PL
                                / 177B / 118 dated 29.08.2013. In view of clear cut refusal by nodal
                                authority of SBI to consider a case of Old Aged extreme Disabled person in
                                absence of mandatory instruction from RBI you are requested to kindly see once
                                again CGM / SBI’s letter dated 29.08.2013 at attachment & do needful action
                                at your earliest. [Copy of all letters referred in this letter are placed at
                                attachments for perusal]


                                Letter issued by
                                Department of communication / RBI dated[protected] do not indicate that the same is issued
                                with your approval as the request was made to you, name and designation of the
                                issuing authority. It is however not understood although several reminders
                                issued from time to time since[protected], request of an over aged
                                (ornamentally crowned as Sr.Citizen of the country), cerebral paralyzed
                                disabled as detailed at above is completely neglected by an authority like
                                Reserve Bank of India. Hope you will kindly do needful at the earliest.
                                Thanking you, Namaskaram,


                                Please see all attachments


                                Chinmay Kar, 6th
                                February’2014

                                Glitter Graphics

                                Due to extreme
                                disability reasons E- governance correspondence solicited]

                                [Available on Skype,
                                gtalk & Webcom]

                                [protected]@yahoo.co.in

                                [protected]@ gmail.com

                                Visit respective Web site
                                for more details:

                                Human Right Activist- Yahoo Group, Active Member Disability
                                International Friendship Forum, Humanist Party of India, DAND, NCHRO, ADR. Member all leading Disabled
                                forum around the world, Member Disabled group- Facebook, Twitter, MySpace,
                                Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03
                                - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha,
                                Gandhipalli, Bongaon, North-24 Parganas, West Bengal, India.

                                à For all correspondences please
                                use Kolkata address

                                Kolkata address on
                                medical consideration: 3, Panchanantola Road (G.Floor),
                                Paschimputiary, Kolkata – 700041


                                Paschinmara, Bongaon,
                                North 24 Parganas, Pin: 743235,
                                India.{Permanent Residence)


                                &&&&&&&&&&&&&&&&...


                                Copy to:- PM /India (Thro: V.Narayan, MOS to PMO) (shailja.[protected]@nic.in )
                                For kind information and necessary action. Kindly refer to concluding para
                                of her letter no. 13011 / 9 / 2013- POI- Misc (Vol II) Dated 27.12.2013 – the
                                instant item is included as outstanding issue related to SBI .

                                4 AttachmentsView allDownload all SBI LETTER 29.08.13.doc Download View Gov RBI.doc Download View Gov RBI 2.doc Download View Escort Certificates.doc Download View Reply, Reply All or Forward | More
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                                  S
                                  subratamajumdar
                                  from Kolkata, West Bengal
                                  Mar 2, 2014
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                                  Address: Nadia, West Bengal

                                  Rs.12742 was unlawfully deducted from my salary savings account of SBI, KALYANI Branch, Nadia, west Bengal on 21/12/2013. I gave written complaints to the chief manager of the branch first on 28/12/2013, bur he did not pay due attention to my cause. In this context I now want the debited money be returned to my salary account with due interest as early as possible.
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                                    A
                                    awdesh barman
                                    from Jabalpur, Madhya Pradesh
                                    Mar 1, 2014
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                                    Address: Dindori, Madhya Pradesh

                                    I am awdesh barman. Asst. Account officer in janpad panchyat bajag. I
                                    Want to home loan from s.B.I. Branch- khanooja colony dindori (1061).
                                    But the b.M. & deling officer not respons to me. I had submited all
                                    Document in branch. B.M say - you came after may or june 14. I desmental
                                    My house. I want to early to early loan
                                    +1 photos
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                                      bnmdon
                                      from bhagalpur , Bihar
                                      Mar 1, 2014
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                                      Address: Bhagalpur, Bihar

                                      शुक्रवार रात 9. 32 बजे एटीएम 9315 मिरजानहाट, भागलपुर से पैसा निकला नहीं। टाइम आउट बता दिया। और अकाउंट में 400 रुपया घट गया है- note : ATM GFEU[protected], MIRJANHAT (BHAGALPUR) WITH txn# 9315
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                                        rautnilesh83
                                        from Mumbai, Maharashtra
                                        Mar 1, 2014
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                                        Address: Nagpur, Maharashtra

                                        I have submitted my loan case in State Bank of India, Dhantoli Branch, Nagpur on dated 03/02/2014. I got massage my file is forwarded to CPC office on dated from SBILOS. Till now there is no confirmation from bank whether is rejected or accepted. When I asked processing officer in RACPC about my file, he said he still didn't see my file.He will see my at end of next week which is 1 month from date of my document submission. Then after that it will take again 10 days to process the loan. All things are like they just want to show how they are busy in other work. I don't know if they want to complete other work at least told client we cannot process loan elarly and take the document to take loan from other bank. Everyone in the bank is busy in misguiding customer that they will receive service as early as possible where as situation is they don't care about the customer urgency they just care about to show their busyness. Even The Relationship Manager, to whom i have given my file for loan has no idea when exactly my loan will disburse. It very pathetic . If someone showing so much trust on India's most trusted bank and their employee are just to show how they misguide the client. - Nilesh Raut
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